[[help:deactivate_account]]
Differences
This shows you the differences between two versions of the page.
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help:deactivate_account [2015/05/21 15:12] hamza23 [Can I create a new account after I deactivated the old account?] Updating username change |
help:deactivate_account [2023/02/17 12:39] (current) scotty [What happens to my account when it's deactivated?] |
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| ==== Can I delete my account? ==== | ==== Can I delete my account? ==== | ||
| - | Unfortunately, no, we cannot remove your account and all of your data from our database. Due to database integrity reasons, user accounts are not removed from OzBargain. | + | No, we cannot remove your account and all of your data from our database. Due to database integrity reasons, user accounts are not removed from OzBargain. |
| We do however, allow users to **deactivate** their account. | We do however, allow users to **deactivate** their account. | ||
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| ==== What happens to my account when it's deactivated? ==== | ==== What happens to my account when it's deactivated? ==== | ||
| - | These are what happened when your account is deactivated: | + | This is what happens when your account is deactivated: |
| - | * Your account is now "Blocked" and cannot be logged in. | + | * Your account is now "Deactivated" and cannot be logged in. |
| * Your profile page becomes inaccessible. | * Your profile page becomes inaccessible. | ||
| * Your email subscriptions are removed. | * Your email subscriptions are removed. | ||
| - | * Your user name is anonymised to "DisabledUser<uid>" | + | * Your username is anonymised to "[Deactivated]" |
| - | Having your account deactivated means you do not wish to participate on OzBargain anymore. You will not be able to log back into that account, nor should you create a new account. | + | Having your account deactivated means you do not wish to participate on OzBargain anymore. You will not be able to log back into that account or create a new account. |
| - | ==== Can I create a new account after I deactivated the old account? ==== | + | ==== Can I create a new account after deactivating my account? ==== |
| No. | No. | ||
| - | * If you wish to have a username change, DO NOT deactivate your account. Change your username in the settings page or TWAM to have your username updated. See [[faq#how_can_i_change_my_username_i_made_a_mistake|this FAQ entry]]. | + | * If you wish to change your username or email address, **do not** deactivate your account. Change your username and/or email address in the settings page or [[https://www.ozbargain.com.au/forum/10041|Talk with a Moderator]] to have your username updated if it has been less than 12 months since the last change. See [[faq#how_can_i_change_my_username_i_made_a_mistake|this FAQ entry]]. |
| - | * If you would like come back to OzBargain, contact support to have your old account "restored". | + | * If you have a compelling reason to why you cannot use your old account, you should also contact OzBargain support to discuss your situation, before a new account is created. |
| - | * If you really do not want to use your old account and have a convincing reason for it, you shall also contact OzBargain support to clarify the situation before new account is created. | + | |
| + | ==== Can I reactivate an account? ==== | ||
| + | |||
| + | Yes, you can. If you have previously deactivated the account yourself, you can use **[[https://www.ozbargain.com.au/user/reactivate|Account Reactivation page]]**, provided that you still remember the username, password and email address linked to your deactivated account. Otherwise please [[https://www.ozbargain.com.au/contact|contact us]] with the username or email address of the account. Note that OzBargain reserves the right to deny unreasonable, repeated reactivation requests. | ||
Last edited by hamza23 on 2015/05/21 15:12