~Gigabyte Nvidia GTX670 2GB $229 + shipping
Asus nVidia GeForce GTX 660 2GB DCII OC (GTX660-DC2O-2GD5)+ shipping
MSI WindPad 100w - Intel CPU, 10.1", 32GB, Windows 7 $199 + shipping
Gigabyte Nvidia GTX670 2GB $229, Asus Nvidia GeForce GTX 660 2GB $129+ Other Deals @ Centrecom
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More stocks added later… at midnight AEST. Who would still be working at that hour? Even if the guy was in Perth adding stock it would be 10pm there.
It was an off peak sale, I'm sure someone would have been working remotely at the very least.
Just got this:
"Order status has changed from Picking to Cancelled manually
*** Full refund to be made ***
Passed details to accounts department. Item out of stock."So… yeah.
What did you order? And what approximate time?
The GTX 670, sometime in the wee hours (3am). There's still hope for the early birds before it went down the first time.
I ordered the 660 around that time, it's still listed as "picking"
Hopefully it still goes through
I got my shipping confirmation today.
I got the same email. But there are stocks Online
Sorry guys but the solid indications of 'pricing error' on this deal is making me kind of happy for buying 2 ichill 670s few weeks back for 289$ from EVAtech :P
sorry, but I guess this is the human nature…
Got the order cancelled email too:
New order note has been added to your account:
"Order status has changed from Picking to Cancelled manually
*** Full refund to be made ***
Passed details to accounts department. Item out of stock. ".I bought mine after stock had run out the first time though, as well, so it's possible people who got in on the first round might still be in luck.
I guess we've been kogan'd again…
I think you mean centreCON'd
Really disappointed.
Well shit. Just got the email. That's one way to ruin my day.
Still says in stock online so I gave one of the stores a call. Said they can't check stock because their system is down.
I don't know what to believe but this is leaving a bad taste in my mouth. I'd always rated Centre Com pretty highly, but now I probably won't ever want to shop with them again.
Sounds fishy. If they can't check the system, how they know is out of stock?
Yeah, exactly. Something isn't quite right.
No explanation in the email either. I'm not going to let this one go just yet..
Hmm no cancellation email yet. Paying by bank transfer, might wait a little bit before sending it to avoid having to wait for a return… :(
I have yet to receive the cancellation e-mail but I'm almost certain I was within the first batch of GTX 660 buyers.
Confirmed some stores are still in stock. Namely Sunshine and Clayton. But now the item is back at full price, unsure how to proceed.
Man this is incredibly frustrating, the system is so disjointed. The lady at Clayton is telling me that the online sale is completely separate and she can't help me. Even though it's a blatant lie that the online sale is out of stock. What the shit man.
Ordered the 660 and haven't received any cancellation emails. Nearly 24 hours since purchase so fingers crossed its being honoured!
Got the cancellation email as well. I ordered my 670 about 1am.
How quickly ago are people getting these emails, are you posting right after you get them or did you get them in the morning?
I ordered a 660 at 12:55 AM and the status has changed from Pending to Picking sometime today,
no cancellation email so far.
My 670 was cancelled too, I guess centrecom are still as untrustworthy as they were 6 years ago.
ordered GTX670 at 7:25 PM, status is shipped
I ordered at basically the same time and my order is also shipped, got the email about an hour ago. The tracking number isn't working, but isn't that normal when you only just get them?
My guess is Ricky and I got in before they actually ran out of stock, and all those times where it popped back online again were in error. I'll note my previous comment about when the 670 came back online the first time - it showed out of stock for the online store, my guess is they had actually run out of stock by then.
I'm still withholding my +ve until I have the package in my hands, but I'm inclined to think it's alright this time.
I saw the deal as soon as OP posted the deal, but waited abit before I bought it. Says its shipped, Im pretty sure i bought the last one. Sorry guys :)
Kme too but i got a 660
Still hasnt shipped
What time was your order ?
I ordered a 660 around midnight and my order hasn't been cancelled yet. Fingers crossed!
Just got cancelled. Screw Centrecom.
Called one of the stores, Bundoora and the guy said it's impossible for them to post the gtx 670 it at that price and insisted it was a price error.
Here we go again…
LOL againnnnnn?? Here we go again… another stunt to get your personal details so that they could sell it to telemarketers?!
Ordered a 660 at 744pm
Status ia still pickingGoing to be even more annoyed about being cheap and ordering the 660 if only the 670s go through
No cancellation received, payment sent and fingers crossed :P
I strongly believe that EVEN if someone ACTUALLY gets a card like 670 for 229$, it will be due to Centrecom's foolish ignorance on price check!
Here is the biggest question I have:
Where is the CentreCON rep on this forum? They used to be here ALL the time. Now they go silent when they know they are pulling another CON. If the Rep spoke up and explained the pricing error then this thread would be deleted already.
You've all be CentreCONNED! LoL!
The moral of the story is: Never hang sh!t on CPL again, ever. They are absolute SAINTS compared to the evildoers at CentreCON.
OH NOOOOO !!! GTX660 Order status: Cancelled : (
When did you order and how did you pay….
Experience says that cc is the fastest and get priority over dd and check etc….with other companies….
Ordered in the second batch of gtx660. a pair of gtx660s. Paid via cc. Did the authorisation check online authorisation check straight away….
Product has been shipped acoording to centrecom
I have a tracking number that doesnt work as yet. Should hopefully come online soon…Cpl are complete screwballs compared to centrecom
Theres four shops i refuse to buy at
Cpl
Megabuy and variants
Ddcc aka cworld.
GamedudeNever had any issues i couldn,t sort through with msy, centrecom, pcdiy, pccasegear, scorptec.
My 660 got cancelled
Paid by Paypal and ordered around 1AM
Same except I got the 670
Same, Paid by PayPal around 1AM = Cancelled.
When did your status change. I ordered in first batch and still waiting
Kelvin, just wondering what time you ordered your gtx660s
Got my order confirmation at 10.37pm…pretty much straight after I ordered
Thanks, my order confirmation was received at 10.41pm and my gtx660 has now been cancelled
Cancellations have started to shower upon us…
The page has changed to 'instore only' for the 670 and all stores list 'low stock'
yay!! my order for the 660 status is showing complete :D
Bought 1x660 and 1x670 around 12am, 660 got cancelled but the 670 has been processed and I have a tracking number. So 1 outta 2 isn't to bad I guess. Used Paypal. Why do they accept the payment and then cancel the order?…They have taken payment for both cards but only 1 has been honoured?
My 660 got cancelled at 5:34PM and the order was placed at 2:12AM. So why are some peoples orders for their 660s being marked as shipped if it was a pricing error? Surely if the payment has gone through there is an onus on the store to stay true to their pricing.
Well, screw you Centre Com. Seriously. You could have come good on this but instead you just send us some petty automatic email telling us you're out of stock when it's obvious that stores still have them.
It's your mistake, no-one elses. We shouldn't be the ones to suffer because of your negligence.
I'll be sure to steer well clear of you in future.
To be fair though, the only "suffering" you had to endure was getting your hopes up and then being let down.
Yeah, but it's still something I'd absolutely prefer not to go through. Not to mention the needless hassle of contacting them to follow up and being subject to their poor management etc.
I mean yes I'll get over it but it's really the principle of the matter. They don't seem to care about their customers and that really annoys me.
Just because they have that little stock indicator on the product page doesn't mean you now have access to their inventory system. They appear to have shipped the units available to the online store and if they say the stock at the branches are not part of the online promotion, then that's their choice.
You, as a victim of their negligence, have been duly compensated with an automated apology and a refund. Their reputation has also taken a hit. So I'm not sure what more you're expecting.
I'm expecting them to honour the deal. The fact is that they cancelled my order when there is still stock available, and that's what I'm pissed off about. Clearly they sold more than they wanted to but that's their problem.
Say you got a free game in a promotion, but don't need it because you already have a copy. If you made a post on the forums saying you're giving away the game then ten people saw it and asked you for the game, do you owe every one of them a copy? Do you need to give away the copy you already had, because it's a copy of the game that you've got and people asked for the free one? You probably aren't going to give away both of your copies - while they are the same game, one of them is 'yours' and one of them is 'the free one I got and want to give away'.
They may have only had a small allocation of cards that they got cheaply from the supplier or something and don't want to sell their entire inventory at a reduced price. They do not owe everyone a cheap card, businesses are within their rights to refuse your trade and refund you the money. (See here) It was pretty obvious early on that their website had issues - the cards disappeared and reappeared multiple times - at one point I noticed 33 of their 38 different graphics cards for sale had disappeared from their site. If you ordered a card after their website had at one point shown no online stock (which it did at ~8:30pm) then it's pretty easy to believe they didn't actually have stock they wanted to sell.
Admittedly your situation sucks, you thought you were getting a great deal but there wasn't enough to go around. I don't really have any consolation to offer beyond that, I'm sorry you got shafted.
Just because they have stock doesn't mean it's allocated to this promotion.
Let's just say that they have zero stock but had $200 on hand, and that is the cost of purchasing a another unit from their supplier. They therefore have the equivalent of 1 unit in stock. By your reasoning, they should pay the $200 so they can sell you the card for $129. This obviously makes no sense.
The number of units CentreCom wants to sell at the promotion price is up to them. As Alzori says in the above comment; they may have purchased a batch of cards cheaply from a supplier. It's unreasonable to expect them to sell more than they want to because of an error especially when you haven't actually lost anything.
Most people here seem to be incredibly entitled, especially the ones who say they're 'suffering' because of this. Hah.
Wow, ok.
Firstly. kheob, if you don't have anything useful to say, don't say it. I think this site could do without blatant attempts at riling people up.
And you guys are missing the point. Of course I understand that the extra stock might not have been for this promotion. But they oversold the product. Guess whose fault that is? Yes, it's theirs.
It's as though you're denying it's a bad practice to offer a great price on a product, get everyone onto your site, then cancel a whole bunch of orders. If you're honestly going to argue with me on that, then I'm going to stop right there.
We've all seen what COTD do with their crazy deal marathons where they offer PS3s for $50 and don't mention that there's only one of them, resulting in people crashing the site trying to get in on it.
I was sour about the situation because of how poorly it was handled and I don't believe it's completely unreasonable to expect Centre Com to step up and honour the deal. Again, emphasis on it being their wrongdoing and thus their responsibility to fix the situation.
I don't even understand what you're arguing here. Why are you defending them? There's no proof it was an error in their system and the fact they didn't want to come good on the deal further suggests it was a stunt just to get some traffic to the site. Sure that's a cynical viewpoint but I've got no reason to think otherwise.
If we can agree that Centre Com conducted this sale poorly and have damaged their reputation then I think there's no more to discuss.
To the people who are saying Centrecom are entitled to do what they have done (ie taking many orders for which they have no stock) I beg to differ. Some reading for you:
http://www.consumer.vic.gov.au/shopping/contracts-and-sales-…
http://www.consumer.vic.gov.au/shopping/advertising-and-prom…
The people who clicked the link, added the item to their basket, paid, received and invoice at 12 am, 1 am, 2 am (regardless) formed a legal contract (you may have heard the term contract for sale used in lieu of invoice, receipt)as a contract was formed it becomes binding as one party paid they fulfilled their side, the other side (seller:centrecom) cant just call it all off because they screwed up. They have arguable broken Consumer Law (namely Competition and Consumer Act) and definitely a common law contract.
If centrecom wants to walk away from the contract they can only by mutual consent, only if the buyer allows them to walk away!!
Guess whose fault that is? Yes, it's theirs.
Again, emphasis on it being their wrongdoing and thus their responsibility to fix the situation.
And they have fixed it. You've been duly compensated with your money back and an apology, so long as they don't take their time with the refund.
It's as though you're denying it's a bad practice to offer a great price on a product, get everyone onto your site, then cancel a whole bunch of orders.
We've all seen what COTD do with their crazy deal marathons
I see a lot of people getting their orders shipped. We'll have to wait and see if they actually come through obviously, but if they do, this sets them well apart from COTD.
I don't believe it's completely unreasonable to expect Centre Com to step up and honour the deal.
OK, fine. But neither is it unreasonable for them to choose not to.
Why are you defending them? There's no proof it was an error in their system and the fact they didn't want to come good on the deal further suggests it was a stunt just to get some traffic to the site.
This is what it comes down to. You are accusing them of gaining illegal benefit by baiting customers to their website with no intention of honouring the price. However, at this point, there is little evidence to say so as it seems a considerable number of people have had their orders shipped. You do not have access to their system, how could you possibly know there was no error? In any case, that is irrelevant as selling more than they intended is in itself an error whether it be a computer error or human error. At this stage, why do they need to provide "proof" it was an error?
I have no interest in defending them, I just don't think its good to start throwing around accusations of wrongdoing without any evidence.
To the people who are saying Centrecom are entitled to do what they have done (ie taking many orders for which they have no stock) I beg to differ.
They've most likely covered themselves on errors in the T&C which you would've agreed to before purchasing. If not, then by all means take it up with consumer affairs.
Can you PLEASE stop referencing the ACL? There aren't enough cases to support ONLINE sales contracts to even go there. This shit happens every damn time a sale happens on OzBargain; if you're truly that pissed off about it then take them to court.
I'm not defending Centre Com, flamepro, I'm simply saying that not everyone can get what they want all the time. You got your money back, so just move on.
Hmm, it seems I was wrong. Reading Raheen's first link it seems this would fall under unfair terms and conditions - specifically this question for determining what's unfair:
Are you penalised, but the supplier is not, if the contract is terminated?
Given they take a 25% cut of the price for restocking, even if the item order is cancelled in transit and the customer never recieves it, yet they can cancel and simply provide a refund with no net loss would be unfair.
The downside to this however is it indicates this contract term can only be deemed unfair in court, so if you're really that set you'll need to pursue it yourself. Again, sorry your situation sucks fLaMePrO.
JUST received this from them:
"Order status: Cancelled
We regret to inform you that the graphics card you ordered was out of stock at the time of your order, due to a massive stock error on our system on 18/09 and 19/09, it allowed the purchase to proceed. Please accept our sincerest apologies for this problem and we will make a full refund. Our team is looking into this issue to prevent it from happening in the future. Again, we sincerely apologize for the inconvenience caused.".Not acceptable, they advertised* that price and should stand by their offer.
I ordered a GTX 660 and it seems like mine got shipped out. The status says complete and I have a tracking number although it says it's invalid.
I paid via paypal with a combination of paypal balance and a credit card. I believe I was within the first batch of orders if that changes anything.My mate ordered bone of each early and his shows as shipped for both, tracking not valid for either but often tracking can take some time to work. I guess it should be working within 24 hours if its real.
I placed the order (gtx660) just before 12pm and got cancelled too. no deal for me :( …
Hmmm
It sounds like at least there was some stock available. And probably a decent number, given a number of us have confirmations.My understanding of centre com is that it is franchised out. And the online store is different to the bricks and mortar.
The sale was after hours only and therefore online only.. I dont see how going instore and expecting them to match such a price was going to work. I presume due up a glitch in the system. They have simply oversold and the early bird gets the worm….It was always going to be dicey with something in stock going out of stock and coming back in stock later after hours.. I really didn't expect my order to go through .
The website still says that there is stock (however low) for online orders. If all our orders were cancelled due to the fact that there was no stock left then shouldn't this read as "no stock", or "out of stock"?
There might be some orders pending payment or credit card confirmation..
Or there might be a faulty unit being rma / returned etc….
Or even a unit missing somewhere
Its not uncommon for big stores eg dse, officeworks etc to show stock left that really doesnt exist.. I,ve been burnt enough trying to chase down one offs… Or low stock items that don,t really exist or are on hold etc etc
There,s quite a few of us with confirmations and tracking numbers…
I suspect its just been ridiculously oversold. Reminiscent of the hp microserver saga…..damn you megabuy for cancelling orders and then selling on ebay at twice the price….
Order GTX 660 at 10pm last night, order shipped.
Order Date: Wednesday, 18 September 2013
Order Status: Complete
Your order has been shipped.My 660 is shipped.
660 shipped. Paid with CC via PayPal.
I ordered a 660 before midnight, mine still says it is pending???? Is anyone else pending?
Gah, my order has been cancelled. Has anyone been refunded yet? Still waiting… -.-
Nope, I placed 2 separate orders (1 660 and then 1 670 after I decided I wanted the 670 instead) and neither have been refunded yet.
Ordered mine at 7.15pm. Showing as shipped but tracking number is showing as invalid.Got the tracking confirmation at 3.30pm yesterday.
Just showing as initiated with Australia Post tracking. which means Australia Post has just received details of the order and it is ready for pickup from Centrecom. Why send tracking details before item had been shipped? Oh well as long as it is on its way.(probably receive Wednesday knowing Australia Post even though I live 5kms from store)
Arseholes, they waited until they received my payment (through bank transfer) to check for stock and cancel. Why they didn't just cancel yesterday with the rest of the crowd I have no idea.
I specifically waited for a cancellation notice before sending the money just before the banks closed. What a bunch of pricks.
Really, they only just cancelled it for you? Man that's even worse, I'm sorry. At least most of us knew pretty much straight away..but they made you think you'd got it and then dicked you. That sucks :/
Yeah about two hours ago but I only was just able to check the email. I sent them an enquiry yesterday regarding my delivery address and their reply was this:
This is the shipping address we have on file,
XXX
XXXJust confirming this is where your items will be sent to.
That was at 8:50 am this morning, now at 2:20 I receive this:
Hello XXX,
New order note has been added to your account:
"Order status has changed from Picking to Cancelled manually
We regret to inform you that the graphics card you ordered was out of stock at the time of your order, due to a massive stock error on our system on 18/09 and 19/09, it allowed the purchase to proceed. Please accept our sincerest apologies for this problem and we will make a full refund. Our team is looking into this issue to prevent it from happening in the future. Again, we sincerely apologize for the inconvenience caused.Please reply to this email to provide us your bank details for the refund. ".
bear in mind they are in vic and I'm in WA so they are 2 hours ahead, they sent it probably half an hour before closing. They won't start the process to return my money until monday no doubt, and it will probably take a couple of business days to return to my account. Almost a full week turnaround. Centre Com are a real piece of work…
In the same boat, they had me on, 'picking'. Then around 5:40 i get the email saying it has been changed to cancelled and that they will give a full refund.
Not happy………
If anyones keen or still happy to purchase from centrecom they have the Coolermaster Evo 212 on for 29$ and the Thermaltake GT10 for 169$
Once I heard a proverb "Even a donkey doesn't fall into the same hole twice"
"Smelling the same a-hole twice doesn't make it better"
OR"Have I ever told you the definition of insanity…"
Anybody received refunds yet?… Think im just gonna open up paypal dispute and force the issue, Really how long does it take to refund!!!
Fast to take your money, fast to cancel your order, but slow to refund…. who would have thought? I opened paypal disputes for both of my orders as I want my money back ASAP to try and find a replacement card and CBF sitting around twiddling my thumbs waiting for centrecom to get around to it (and if their refund system is as slow as their order processing and postage it could take at least 2 weeks :P )
Yes, just received full refund (although they promised it would be done by COB yesterday)…. but it took 1 email, 1 phone call and 1 PayPal dispute! Gerard from Centre Com Online advised me it takes 1 to 3 days to process a refund, but in the end it was the PayPal dispute which I think made the refund happen today.
My paypal dispute got the refund put through but now paypal have placed a temporary hold on the money, so who knows how long this is going to take.
Yeah Same Here, Got the refund then paypal put a hold on the funds?….Why review a refund?
Funny how they say they have no stock for the GTX670 @ $229, but they have it in stock @ a higher price of $379
I'm not sure if it's common practice to comment to confirm an item's delivery on this website but my GTX 660 arrived today at around 10:20 AM.
Thanks, nice to know someone actually got it.
My GTX 670 just arrived by post today :) Cheering.
Thanks for letting us know. Happy for you.
Rest of us can wait for the coming price drops in the next few weeks and avoid centrecom in future, I guess.
My 670 arrived today also, great for us that managed to get one.
My 670 also received today, I will have no trouble dealing with Centrecom specials again (as long as I get in early enough)
I'm not so sure. There are too many factors that suggest this was indeed a legitimate sale.
For one, the items went out of stock - but then more stock was added later. Doesn't seem like they'd do this unless they were actually trying to sell them.
Second, it wasn't just one product - there were several discounted items. So it's clearly not a pricing error.
And third, these products were tagged as an 'after hour sale' which is indeed what they appeared to be.
I'm going to remain optimistic :)