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Up to $50 American Express Credit for Shopping with Small Business

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Up to $50 American Express Credit for Shopping with Small Business
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phantom on 01/11/2013 - 02:00 shopsmallaustralia.com (7003 clicks)
Last edited 24/11/2013 - 11:01 by 2 other users

Register your eligible American Express® Card for Shop Small, and show support for the local businesses at the heart of your community.

The Shop Small movement runs throughout November, and between 23 & 30 November, you can get up to five $10 statement credits just by using your registered Card and spending $20 or more in one single transaction with five different participating shops, cafes, restaurants, and other small business locations.

Participating merchants listed at https://amexnetwork.com.au/shopsmallmap

Limited to the first 100,000 Cards to register.

Referral Links

Business Explorer Card: random (3)

Referrer: 40,000 Reward Points

Centurion Personal Charge Card: random (7)

Referee gets 200,000 MR points. Referrer gets 150,000 MR points.

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Financial American Express Shop Small Statement Credits

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closed Comments

        • puffinfresh on 24/11/2013 - 18:55

          The Nando's I went to was not included, but I did buy a $26 bottle of bourbon from a place that was.
          One place to go.

        • puffinfresh on 26/11/2013 - 14:58

          NetPlus. $19 16gb micro SD and $3 photo paper. They normally charge 2.3% for all credit card payments, but they didn't charge me anything.

  • aiyoyo on 23/11/2013 - 16:58
    -6

    I just called Chili house at forest road Hurstville and been told we don't accept Amex….

  • hamza23 on 23/11/2013 - 17:00
    +1

    The merchant list is old, so some places would have dropped Amex or switched owners since, so best to ask before buying to double check, also some places still have an Amex merchant account but don't use it, so Amex will still have them as active. Most places will be correct but not all.

    • leiiv on 23/11/2013 - 22:00

      I experienced this first hand, went for a dinner in one of the listed place, and was told no amex when paying the bill.

    • user27 on 26/11/2013 - 13:42

      Pastacup Melville is not taking AMEX

  • hamza23 on 23/11/2013 - 17:08

    The Amex merchant fee isn't that much higher IMO.

    The average merchant service fee charged by American Express Australia Ltd for the period 1 July 2013 to 30 September 2013 was 1.78%.

    The average merchant service fee charged by Visa for the period 1 July 2013 to 30 September 2013 was 0.81%.

    The average merchant service fee charged by EFTPOS for the period 1 July 2013 to 30 September 2013 16.38 cents per transaction.

    There is also the usual marketing spill that American Express cardholders have a higher average income than others and will therefore spend more, look to return to businesses that accept Amex etc etc.

    • YOTR on 23/11/2013 - 17:30
      +1

      Sooooo… they are over twice as high.

      Yeah, not "that much higher".

    • JohnHowardsEyebrows on 23/11/2013 - 18:10
      +1

      But given how much of the total would be charged to giant merchants like supermarkets, petrol stations and department stores - who would have negotiated much lower rates - how much is the rate for the average small business?

  • Zippy7 on 23/11/2013 - 18:11

    Bought Chicken & Chips today >$20, but had to pay 3% surcharge (which I agreed to, but I will complain to Amex after I get my credits!)

  • grasstown on 23/11/2013 - 18:34

    Amex can be good for retailers. Yes I'm not a retailer and have no first hand experience, but this sounds right to me. But I can see that the businesses that become big are the businesses that spend on marketing, promotions, printing. Think small be small , think big pay fees be big.

    • 60% of our Cardmembers look for the
    American Express logo before entering a business^.
    • American Express Cardmembers typically spend 64% more^ monthly than other Cardmembers (credit, charge, debit and store cards).
    • Cardmembers are also more loyal to American Express, and the Merchants who welcome it.
    • 82% of Cardmembers are enrolled in a rewards program^ with a higher inclination to spend more on the Card, and also actively seek out establishments where the Card is accepted.
    • 17% of Cardmembers go out of their way to visit establishments that accept American Express^ and 51% are influenced on where to shop or dine on where the Card is accepted^.

    Source: https://www.americanexpress.com/au/content/merchant/pdf/Shop…

  • XoiThit on 23/11/2013 - 20:36
    +1

    If you're near to Parramatta, this can be a good deal ( http://www.wireless1.com.au/BELKIN-RETRATABLE-MOUSE-USB.html )

    I went to their store (Shop 3080, Westfield Parramatta). The price were $29.95 in store but when I mentioned the link they agreed to reduce to $10 :) . I bought 2. They charged $1 for Amex but I didn't mind. Anyway $11 for 2 is too good for me.

    Got the notification/confirmation mail from Amex about 2 minutes after the purchase. Using my new mouse right know.

  • Rocket on 23/11/2013 - 23:01
    +1

    Registered both mine and the wife's card.

    Found heaps of places around us in inner Melbourne, including places we frequent.

    Went for dinner to local Chinese and got my email confirmation about 30 min after paying.

    Very happy!!!!

    • passerby on 26/11/2013 - 19:32

      Which place is this if you don't mind sharing?

      I went to De Clieu, which was on the list - but they didn't even accept Amex >:(

  • coolsteps on 24/11/2013 - 00:19

    if you only spend under 5 places i.e one $20 purchase only made would i still qualify?

    can some one confirm that you dont have to make a total 5 $20+ purchases at different stores to get the $10 credits?

    • hamza23 on 24/11/2013 - 00:22
      +1

      Yes that is fine, it's $10 per $20 spend up to 5 times.

  • leeroys_dad on 24/11/2013 - 07:09

    so is transaction splitting eligible?

    • grasstown on 24/11/2013 - 08:40

      No you only get one credit per store, at up to 5 stores

    • user27 on 28/11/2013 - 17:10

      yes, it worked for two card holders

      • hamza23 on 28/11/2013 - 18:02

        Yeah two card holders worked, I did it 2 days ago, $72 purchase, $36 on my card and $36 on my wifes card. You can't split it on your own cards though of course as mentioned.

  • alwaysis on 24/11/2013 - 07:22

    Has everyone been getting an email after their purchase? I didn't receive an email confirmation

    • ofey on 24/11/2013 - 07:26
      +3

      I used this offer 3 times last night at 3 separate locations.
      The emails came through to my gmail about 15mins after each transaction was completed.

    • leeroys_dad on 24/11/2013 - 07:35

      spam folder?

      • alwaysis on 24/11/2013 - 09:00

        no not in spam

    • j1568 on 25/11/2013 - 19:08

      My card and my wife card are registered for it. She's received the emails but I haven't. However, I bought from the same chemist as her, so perhaps it's different store per amex account and not per card.

  • sunaus on 24/11/2013 - 12:49

    I went to two small shops which is the third shop of the first page in a suburb on amex website, but unfortunately amex can not be used in those shops, at last I have to pay by my visa card.

    Really do not understand why there are shops on amex website, but the shops do not accept amex!

    So be careful, just ask if can use amex before buy something!

    • hamza23 on 24/11/2013 - 13:16
      +1

      See previous comments

  • Turd on 24/11/2013 - 13:16
    +1

    I just used this at the pub at work and no surcharge. Instantly got an email saying I have $40 more to use from AMEX.

    • puffinfresh on 24/11/2013 - 13:28

      You have a pub at work!?!?

      • wtfnodeal on 24/11/2013 - 17:21
        +1

        He works at a pub?

  • b00tyman on 24/11/2013 - 13:50

    some stores listed are no longer there or dont accept amex, best to call first and confirm.
    there are a ton of shops to choose from so you wont have any issues finding another if one doesnt work.

  • Rocket on 24/11/2013 - 13:54

    This is the email I received shortly after using the card.

    LOOK FORWARD TO A LITTLE SOMETHING IN YOUR ACCOUNT.

    Thanks for using your Registered Card ending in XXXXX to Shop Small.

    You can still get 4 more $10 statement credits by continuing to Shop Small in November. You have received $10 so far and can get another $40.

    But hurry! Shop Small is only running until the end of November. So support your local businesses now - and add another credit back into your account.

    Statement credits may take up to 8 weeks to issue but generally, it should be credited within 5 business days.

  • ofey on 24/11/2013 - 16:02
    +1

    I'm at Doncaster 3108, so far here's where I've used them:

    4/5 places this weekend->
    1. AFL Store Doncaster Total Spend A$20.99
    2. Koko Black Chocolate Doncaster Total Spend A$20.30
    3. Tantra Indian Restaurant, Doncaster East, Victoria, Australia Total Spend A$38.80
    4. BONDS Doncaster Total Spend A$20.00
    5. ??

    • danielh on 24/11/2013 - 17:51

      5) La Porchetta on Doncaster road for dinner?

  • No on 24/11/2013 - 20:25

    No amex at Nandos Belmont, WA.

    • puffinfresh on 24/11/2013 - 20:38

      Accepted at Tuart Hill WA, but no $10 statement credit.

      • No on 24/11/2013 - 20:58

        I bought my non discounted nandos anyway. This must be great for AMEX having all these people go into stores asking if they accept them.

      • kcy on 24/11/2013 - 21:37
        +1

        Mine accepted at Nando's Melb Central, but no $10 email despite listed on the participated merchant list. If no credit for the next 5 days, I suppose I'll have to call up Amex :(

        • hamza23 on 24/11/2013 - 21:52

          Is it listed on the website?

        • kcy on 24/11/2013 - 22:23

          Yup, it's listed on Amex shop small website.

        • chir0nex on 24/11/2013 - 23:26

          Likewise for me, had lunch at Melb Central today too - accepted my AMEX but no e-mail from AMEX. Let me know how you go.

        • leeroys_dad on 25/11/2013 - 07:42

          U guys should meet up! For a date ;)

        • kcy on 25/11/2013 - 07:59

          Will post when I hear from them.

        • kcy on 25/11/2013 - 07:59

          haha

        • chir0nex on 25/11/2013 - 13:37

          Whats to say we weren't on a date already?

        • danielh on 25/11/2013 - 21:31

          Yeah. I went to Mamak in Melbourne this afternoon and I have not received an email as yet. Yesterday at the local fish and chip shop I got it within 15 minutes so I guess my expectations are quite high. :-)

          Regards
          Daniel

        • danielh on 26/11/2013 - 12:03

          Just noticed that Mamak had not yet charged my Amex card so I guess that is one reason why I have not received my notification. I just hope that the places I go to on Friday are not tardy

          Saving all my receipts just in case.

        • grasstown on 26/11/2013 - 20:12
          +1

          Regards
          Daniel

          (missing from comment above)

      • puffinfresh on 25/11/2013 - 11:07

        Just to be clear, Tuart Hill was not on the shop small website.

  • jakeau on 24/11/2013 - 20:57

    Take a punt… I shopped earlier today at a place not listed but still got the promotion!

  • danielh on 24/11/2013 - 21:11
    +1

    Forgot to mention that for those people who find the website pretty bad for searching for places, just link it from your iDevice instead. It is very easy to search for local places via my iPhone. (I assume the same for Droid and W8).

    http://merchantgeo.force.com/CardMember/AUShopSmall?source=S…

    Regards
    Daniel

  • Tuesdaygal on 24/11/2013 - 21:53
    +4

    2 Amex cards
    5 Sweet As shops
    20 boxes of chocolates (marked down from $20 to $10 a box)
    $200 spend
    $100 rebate
    Annual Christmas 'Thank You' presents sorted
    Winning.

  • Freakycat on 24/11/2013 - 22:18
    +1

    Shop at Cincotta discount pharmacy in Glebe and Priceline in Westfield Chatswood, got confirmation emails.

    Other popular places near Sydney city: (place check if they still take Amex before you spent)

    Mamak
    Ramen Zundo
    Essen
    Mizuya
    Superbowl
    Plate Harbourside
    Home Thai (good for take away curry for freezing)
    Makoto
    Minh Hai BBQ
    At Bangonk Capital Square
    Malacca Straits Broadway
    Toku Toku Glebe
    Encasa
    Musashi
    Dollar King Market City

    Chatswood NSW -
    Tamarind Spice - Chatswood Chase food court
    Takeru
    Shanghai Stories
    Soban Korean Westfield
    Towon Westfield
    3 Beans Chatswood Chase Lvl 1
    Lang Suan Thai (near Roy Young Chemist)
    Ozeki Sushi

    Fish Market - Christie Seafood (for prawns :-))

    • tensai on 27/11/2013 - 10:54

      Thanks for the list
      I went to Home Thai at Sussex Street on Sunday but they said they never accept AMEX.

    • Freakycat on 27/11/2013 - 14:54

      Update: Home Thai and Malacca Straits Broadway do not accept Amex, but I went to Mamak and At Bangkok Thai, both accepted it with no problem. This promo put Amex to real test.

    • yargnairod on 29/11/2013 - 12:43

      I can confirm that mamak chatswood also works

  • apmacfam on 25/11/2013 - 21:55

    Looking for a phone no or email address regarding this deal.

    Wanted to give Amex a call / email as one of the merchants listed and accept Amex but haven't received an email regarding $10 refund.

  • No on 25/11/2013 - 22:08

    Amex accepted & received email at Kazzems Pizza Belmont WA. They have $10 large pizzas on Mondays (and the pizza is awesome).

  • j1568 on 26/11/2013 - 11:29

    Before you go to the place you intend to spend again check the Amex site again as they may have updated it. We initially saw a pharmacy we could use on the list, but I checked today and it's no longer there. As they are no longer on the list, I didn't get an email to confirm my purchase.

  • passerby on 26/11/2013 - 19:35

    Anyone with luck with any of the restaurants in inner city Melbourne?

  • Ash-Say on 27/11/2013 - 08:40

    I completed two transactions at Punchbowl NSW - Butcher and Pharmacy.

    I received my 2 x $10 credits within 2 days.

  • bluedufflecoat on 27/11/2013 - 10:47

    Has anyone tried Grill'd in Yarraville?

    Only the ones at Melbourne Central and Hawthorn were listed… not sure if we should take a punt there tonight.

    • passerby on 29/11/2013 - 18:18

      Did Grill'd in South Melbourne (which was not listed) … needless to say, didn't receive any email ….

  • hamza23 on 27/11/2013 - 12:44
    +3

    For those missing emails that confirm the $10 credit for small business purchases, you need to fill out the following form:

    https://www316.americanexpress.com/iFormsSecure/un/iforms.do…

    • j1568 on 27/11/2013 - 15:23

      That form useless. They will respond to you many many days later and tell you to call them instead. Better to just call them straight.

      Also those who did not receive an email, check whether the place you bought from is still listed. I didn't get an email then I wondered why. Went back and check and that retailer is no longer on their list. Bought from another place listed and this time got the email.

      • hamza23 on 27/11/2013 - 23:38
        +2

        Response 27/11/2013 07:34 PM

        Dear Mr. *********,

        I apologise for the inconvenience caused to you.

        I have immediately requested for a credit of $10.00 to your Account since you attempted to make a charge at the listed participating merchant. This credit will appear online within 2-3 working days.

        I have also escalated the merchant details to our Shop Small team and we will investigate this further.

        If you need assistance in any other way, do let me know.

        Sincerely,

        Saket Raman Shah
        Email Servicing Team
        American Express Digital Services

        • No on 27/11/2013 - 23:55

          Did you go to a place then amex wasn't accepted or you just never got the $10?

        • hamza23 on 27/11/2013 - 23:59

          I went to a place where American Express was accepted and it shows on the shop small map, but I didn't get the email after my purchase confirming the $10 credit, ie it didn't go through.

  • PumaPants on 27/11/2013 - 13:43

    Bavarian Bier Cafe in Crows Nest isn't listed on the site, but went there on the weekend, used my Amex and got $10 back the following day.

    Site appears to be outdated.

  • Freakycat on 27/11/2013 - 15:03

    Does this apply to supplementary card holders? Provide that they register separately on their website?

  • quop on 27/11/2013 - 18:57

    Himawari in Sunnybank (Brisbane) is on the list but does not actually accept Amex.

    • wtfnodeal on 27/11/2013 - 19:21

      tell them you ok to pay surcharge

      • quop on 27/11/2013 - 21:49

        Wasn't offered as an option, just said amex not accepted.

  • hamza23 on 27/11/2013 - 21:30

    Did my 5 purchases.

    Got the email for 3 of them within minutes, the other 2 never got an email from.

    Waiting to hear back from Amex.

    I registered two amex cards but it only let me do 5 on both, not 5 on each, probably because I used the same email when registering, didn't think of that.

    • danielh on 27/11/2013 - 22:05

      Damn. That was smart of them. My wife and I registered 2 each. I've already done 4 (although still waiting for a confirmation for Mamak (Lonsdale at Melbourne).

      Also, watch out for minimum spend limits for Amex. The wife and I just got back from Dumpling King in Box Hill (Melbourne) and the min spend was $50 for Amex and $25 for Visa/MC.

      Needless to say we did not plan to eat up tonight so ended up paying cash.

      Annoying!

      Regards
      Daniel

      • hamza23 on 28/11/2013 - 02:47
        +1

        If you don't get the email within a few minutes, then it's not going to come at all and you may as well contact Amex straight away (explain you didn't get the email to confirm the purchase which should come instantly, and you understnad that the credit can take a while, you aren't worried about the credit, just the fact you didn't get the email and therefore it didn't go through at all). If you have an Amex issued card you can use the message centre in your account, otherwise try this form I posted earlier: https://www316.americanexpress.com/iFormsSecure/un/iforms.do…

        • danielh on 28/11/2013 - 09:47

          Thanks reported it through now and hopefully will get the credit.

          With regards to the multiple cards. Is it confirmed that you can only use it 5 times across cards registered to the same email address?

          I only ask is that I once registered 5 AmEx cards across two email addresses for another deal (the David Jones Highpoint opening of spend $200 and get $50 back one) and received 5 x $50 back on my 5 x $200 worth of gift cards.

          I was planning to grab some fish and chips again at my local and use my other AmEx. Wife not around today for me to use her card. :-(

          Daniel

        • danielh on 29/11/2013 - 22:17

          To complete this story, I received a call from AmEx this morning and I explained to her the situation (basically spent >$20, Used registered AmEx, Mamak is a registered store on their site). She asked me for a copy of the receipt and so I sent it to her and now I should be getting a $10 credit.

          4/5 done so far…

          Regards
          Daniel

  • Jared17 on 27/11/2013 - 21:49

    Similar to above posts. Better to double check with the store before hand or look for the sticker as some stores listed on the website actually don't accept Amex. Went to 2 stores today masaka and malacca straits and got rejected when I tried to pay with Amex. Bummer.

    • yargnairod on 29/11/2013 - 12:41

      Yup for the same reason I had to revoke my vote. Would be better if Amex kept an even vaguely accurate list of people who allow amex (i'm sure if they don't get a transaction from them in weeks you can assume it's a company policy to disallow amex). Not always practical to ring up beforehand especially if they are a cafe at lunchtime.

  • No on 27/11/2013 - 22:46
    +2

    I just called up 3 local restaurants on the list and none of them accepted amex. I can't be bothered calling anymore.

    • No on 28/11/2013 - 16:16

      Decided to persist a bit more today. Worked at Royal India in West Perth. Anyone else in WA want to share where it has worked.

      • No on 29/11/2013 - 16:33

        Raine Square Jesters in the CBD took amex and I got the credit.

        Newsxpress in Raine Square takes amex but not for smokes, lotto or phone cards.

        3 out of 5.

  • NigelTufnel on 28/11/2013 - 10:12

    Used one of mine last night at Pizza Capers in Spring Hill, Brisbane. Had the email before I got home with the goods, and I only live 5 minutes away…

  • hamza23 on 28/11/2013 - 10:38

    Well I used my first card and second card and the email said I only had 3 left after using each card once. My partner rang them and it said 5 times per person not card although we couldn't find it in the terms.

  • jazzymc on 28/11/2013 - 12:13

    Can this be used at a newsagent for a $20 iTunes card?

    • hamza23 on 28/11/2013 - 12:20
      +1

      Yeah as long as they are on the small business list you can buy what you wish

      • jazzymc on 28/11/2013 - 15:05

        Yep it worked, just went to newsagent and bought a $20 itunes card and got the email saying they will credit $10

  • Ash-Say on 28/11/2013 - 13:00

    Can you use card twice at the same shop?

    • hamza23 on 28/11/2013 - 13:20

      Nope once per shop

      • Ash-Say on 28/11/2013 - 14:24

        Can you please provide link to this condition?

        • boozler on 28/11/2013 - 15:27
          +4

          The conditions are not that hard to find you've been given the main link. Try and help yourself.

        • hamza23 on 28/11/2013 - 18:01
          +1

          It's on the main page of the deal, it's stated multiple times.

          Eg: "The offer is limited to 5 statement credits with no more than one statement credit per merchant location."

        • Ash-Say on 29/11/2013 - 08:39

          Thanks mate

  • Freakycat on 28/11/2013 - 22:26

    Just used it in Makoto Sydney and Superbowl Chinatown for some take away - Spicy fish ball and fried noodles. Yum!

  • chir0nex on 02/12/2013 - 22:56

    Anyone got credit on their statement?

    I asked about Nandos Melbourne Central and was assured that if its on the list i will get credit as long as i have registered. it can take up to 8 weeks for credit to appear!

    • wtfnodeal on 03/12/2013 - 00:18

      Might want to check if you swiped your card btw 23 & 30 Nov. I first thought for the whole Nov then found out I spent the first $20 on 22 Nov so no $10 credit for that transaction. But the rest I spent after 23 Nov received the statement credit.

    • hamza23 on 03/12/2013 - 00:25

      Yeah I've got all 5 credits. They came 3 or 4 days after I made the purchase. One of them they had to put through manually as I never got an email for it, the second one I didn't get an email for seemed to come through by itself.

      • bluedufflecoat on 03/12/2013 - 08:25
        +1

        I only managed to spend twice… too busy!

        But first one, received email, and credit quite quickly.
        Second one, no email, followed up (like you suggested in an earlier post) and they said if I didn't get it, to email them again - but it should turn up, and it did. :)

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