Yesterday I went to O'works to get a price match on an item I had found at MSY
The guy in the shop said we don't price match MSY anymore.
I called my friend who works at OW head office in East Bentleigh and he said that on Jan 1 they changed their Price match policy and this included a list of stores which are known for grey importing.
These include MSY, Kogan, techbuy and Scroptec.
There were others but I can't remember them
Anyone else encountered this at OW?
I can comprehensively say that you need to stand your ground on this. MSY do not grey import the major brands that OW stock, it is a bullshit excuse they use. If OW have a problem with the pricing they need to discuss the matter with their suppliers who coincidentally control Australian stock; Dicker Data/Synnex/Ingram Micro etc.
I've had this discussion with a store manager here in Victoria and they immediately back down because they have NO EVIDENCE that the store they compete against in fact grey imports.
Do not be bullied by some chump at OW.