So I was reading about this yesterday and now all record of it has disappeared from ozbargain…
Mod: The deal was removed per request of the company. Here is what happened.
IAIM DISCOUNT CARD
macfanboy on 04/05/2014 - 08:58
Last edited 04/05/2014 - 16:22 by 1 other user
Last edited 04/05/2014 - 16:22 by 1 other user
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I've just been searching ozbargain for the thread! I wasn't sure if it was removed!
I would like to know if it is a scam, will people get their money back? Is it really a registered charity? Is law enforcement going to be getting involved?
IAIM DISCOUNT CARD
Caps lock is cruise control for cool.
Got my money refunded, not sure of the reason.
Edit: This from their website:
Important Notice
We have temporarily suspended accepting any new applications from the general public for membership to IAIM Australia. As of today we will only be processing renewals from existing members.
We plan to reopen membership applications and our member benefits program to the general public by 1 July, 2014.
If you are an existing member and wish to renew in the Community Supporter category, please use the contact page to submit your request.
Thank you for your patience and your interest in our work, and we apologise for any inconvenience.
i was refunded as well
email:
We have received your payment for membership to IAIM Australia, including access to the Affinity Discount Program. I am writing to let you know your membership fees have been refunded.
We have had to make the difficult decision to temporarily suspend new applications. We plan to reopen membership applications to the general public by 1 July, 2014.
As a charity organisation we depend on the financial support of our members. Therefore, the decision to suspend membership applications for a period of two months, has been a last-resort decision which has not been taken lightly.
On May 2-3, 2014, our membership package was posted by an unknown, well-intentioned person on a high-traffic website. Information about our membership package went “viral” and our website crashed, unable to cope with the volume of membership applications or traffic. Although stories of things going “viral” are common, it is actually an extremely rare and completely unpredictable occurrence for any organization – let alone a small, under-the-radar charity like IAIM that most people have never heard of.
Just to give you a rough idea, we received more membership applications in a two-hour period on Saturday, than we would normally process in a four year period. This is just not something we could have predicted or planned for, especially as we were only doing small promotion activities ourselves.
Our initial excitement about people’s support for IAIM, quickly turned to concern when we saw the number of sign-ups flooding in, in such a short space of time.While “going viral” might seem like a dream come true, the reality is it became apparent that the number of sign-ups had reached a level that we did not have the capacity to manage under our current resources and systems. Had this level of growth occurred more gradually, over a four or six month period, it would have not been a problem.
But, with this many applications in the space of only 36 hours, even had we worked day and night, the process of employing new staff, installing new compter equipment, and setting up large-scale processes to ensure the timeliness of member benefits would have taken us many weeks, if not months. The reality is that during this time we would simply be unable to meet member expectations or deliver benefits to the high standards which we strive for . For this reason, despite the fact that membership fees are our lifeblood, we called an emergency meeting on Saturday night and agreed the only correct course of action is to temporarily suspend membership applications from the general public until we can ensure we are equipped to respond to the “viral” interest in our programs.
We realize that you may well feel disappointed that we have made this decision, and we offer our unreserved apologies to you.
Please know that over the next 8 weeks we will be working hard to review our benefits structure and program, and introduce the systems and resources we need to accommodate growth more rapidly than we could have ever predicted we would need to do. Suspending membership applications while we do this will not only ensure that we can provide a high quality and timely service to our members, but will also ensure we do not become distracted from our core business of supporting Australian families while we do this.
Should you wish to be informed when our membership program re-opens for the public, please let me know by replying to this email. I will contact you in July with details of the updated membership program, and also be pleased to offer you a 50% discount on your first 12 month membership fees as a token of our apologies for any inconvenience or disappointment this has caused you.
In the meantime, your membership application fees have already been fully refunded to you via PayPal. My understanding is that this refund should be immediate, but if your refund is not in your account within two business days, please let me know and I will raise an investigation with PayPal.
Once again, please accept my most sincere apologies for this unexpected turn of events. Please do feel free to get in touch with me directly if you wish to ask any questions or to discus the situation further. I am only too happy to help where I can.
Kindest regards,
makes sense and kudos to them
With the power of ozb, we can establish our own party, just like the pirate party.
Should've used squarespace for the web page……….:)
Agree. They clearly had no idea what they were doing if they genuinely thought this:
'Although stories of things going “viral” are common, it is actually an extremely rare and completely unpredictable occurrence for any organization – let alone a small, under-the-radar charity like IAIM that most people have never heard of.'
What was the bargain ?
Wow we made them rich.
How? They have the admin & possible bank costs of refunds. Not to mention the loss of legitimate new membership funds.
The deal was removed upon the request of IAIM.
I am really annoyed about this.
Not because an interesting deal was withdrawn, but that OBers have again caused big hassles for others, and got pissed off with the organisation providing the deal for not providing it fast enough (& now not at all) to people who don't even care about their member oriented help, just what is in it for me.This is the second time to my knowledge a discount Woolies Gift Card deal has had unintended adverse consequences to members or potential members of organisations who were meant to benefit from these member only deals.
When it was realised Woolies cards could be bought without RACQ etc membership, the number & value of orders overnight overwhelmed their system. It was shut down, depriving legitimate members of what they were paying for. It took many months for members discount to be returned. That pissed me off as paying member losing my Woolies discount to non members. https://www.ozbargain.com.au/node/66047
This IAIM debacle was similar. Some on OB questioned the integrity of this charity's good work, and complained the membership & discount billing system needed (expensive) upgrading. It was becoming abusive. IAIM were pleasant & helpful despite that.
Selling discounted Woolies Gift Cards is a nice reward for honest, loyal membership. But charities & clubs are not in the business of selling discount Woolies cards! It is a minor benefit for members, not meant to tie up their staff & systems. As I warned, OBers were mainly interested in getting something for themselves, consuming resources valuable to a small charity. Allocating scarce human & monetary resources to processing membership & discount deals for people who weren't even interested in the benefits of baby massage, would have been ridiculous.
Now this charity cannot take new supporting members, had to hold an emergency meeting, must refund applications incurring expenses - what a lot of hassle. But as usual the victim is to blame, not OBers.
Again OzBargaining has had negative consequences for people & groups that have never heard of us. But again, sympathy is not with those who have to clear up our mess at their expense, but the organisation is smeared with question of running a SCAM! Really? Who is to blame?
Firstly, I'll point out that you did not "warn" anyone - in fact you actually questioned the legitimacy of the deal as well! This can be verified using Google's cache.
How exactly have OzBargainers caused hassles for others? If an organisation is going to post this kind of deal on a website like OzBargain - they should be adequately prepared for the volume (although I would not call a 500 clicks a large volume).
There was only a single person who "questioned the integrity of this charity's good work", and his post was certainly not abusive. There were many legitimate questions about the authenticity of the offer, which people have every single right to ask - which you did yourself.
The whole point of their association with Affinity Alliance was to increase their membership (see also: membership fees), don't try to misrepresent their offer as something that was completely selfless. OzBargain gave them members - it is irrelevant if they are interested in what the charity does or not. It simply comes down the fact that they were not prepared for the volume that they had invited.
There were no other reasons that the deal stopped. It was not because people "got pissed off" or questioned their "integrity". They couldn't handle the volume - welcome to a deal being OzBargain'd.
If you have a problem, then sign up with one of the Affinity Alliance's other partners, IAIM wasn't the only one offering it.
Lol!
I wasn't even questioning the charity until I got called on it. I was questioning OBers supporting a charity blindly for a financial reward (though I was a jerk about it).
Well said Bruce.
The pressure put on this charity was immense with some bringing its reputation into dispute with no solid evidence. All for what? A small discount from a corporate giant.
You get a lot of good people on OzBargain but you'll be hard pressed to find a bigger group of whingers with such a strong sense of self-entitlement.
"Small discount"? 12% is pretty big in the scheme of things when generally only 5% discounts are available. (Which also put it in the realms of 'too good to be true' calling into question the organisations legitimacy.)
Bruce, what a downer you are! With your mindset, should you really belong to OzBargains?
Sorry, I can't stop laughing after realising the possibility of charity staffs becoming full time giftcard sales (exclusively to OZB), who issue, pack and post cards to thousands of OZBers day and night.
I was about to purchase the offer, but now sad to see it be reduced to nothing, hopefully within the months it will be back, just concerned that the offers will be changed to something non attractive.
Sad for everyone :-(
But this deal was always going to be a potential recipe for minor disaster for OBers, and a major headache for the charity. It's similar to 500 gatecrashers turning up to a small party someone posted online without approval - sometimes the party is over.That's why I said I was waiting to see what happens. There was NO rush to join, just a risk of deal failure on a number of grounds.
But few are interested in considered thought when there is a bargain. I've been criticized for my doom laden thoughts on deals before - despite being proven correct later, so I have learnt to tone them down ;-)
An unsolicited, unexpected surge in membership for a tiny charity is a lot of work. This DEAL WAS NOT POSTED BY THE CHARITY. From their email posted above: our membership package was posted by an unknown. From memory, the charity's REP only joined OB AFTER this deal was posted to deal with questions.
All clubs etc can refuse membership, as stated in the T&C on their site. http://www.iaim.org.au/become-a-supporter.asp So an unexplained 'gold rush' for membership was likely to be refused. Diluting the membership pool with disinterested members has been a recipe for disaster (think political party branch stacking, unfriendly takeovers).
If the memberships were approved, a slow process by the sound of it - It would have generated criticism, meaning more work.
It is likely the charity's existing slow order system (you fill out form, transfer money via bank, charity submits purchase to third party incentive business, then wait for them to pass on order to Woolies, Woolies processes & delivers) would not handle the large number (relative to existing members - 4 years worth in two hours, [plus website hits & email enquiries] according to IAIM) of new members orders anyway. It was a system possibly suited to a very small organisation. Becoming big fast has caused the collapse of a few.
If the number of gift card orders was much larger than expected, the incentives business may then pull the plug on the benefits or raise the fee to the charity.
It was all there in the anatomy of this deal. But it is unlikely many on OB look behind the deal to its consequences, instead looking only for what's in it for me.
Where is the disaster for OzBargainers? They had their money refunded - hardly a disaster. If they really want to pursue the deal there are others organisations who are signed up for the same program - so why don't they go to them for the discounts?
They were advertising this deal freely on eBay so it unsolicited (this is how the deal was found) - but it doesn't take a genius to realise that offering such an outrageous WW card discount is going to attract attention - sure, they didn't put it on OzBargain - but they did put it on eBay (which is arguably a larger market).
It certainly would of been a lot of work to process those claims, but at the end of the day this is the kind of thing that happens when you advertise freely on the internet. Think about the Kogan lens mug, or Brakes Direct penrite offer - both were "victims" of OzBargaining and they still sucked it up and delivered on what they promised.
We are on OZBARGAIN, of course everyone is interested in getting the deals for themselves. If you create a system or situation which is open to abuse, then you can't be surprised that people would take advantage of it.
"It certainly would of been a lot of work to process those claims, but at the end of the day this is the kind of thing that happens when you advertise freely on the internet. Think about the Kogan lens mug, or Brakes Direct penrite offer - both were "victims" of OzBargaining and they still sucked it up and delivered on what they promised."
You're really comparing big for profit businesses with a local charity?
Think about the Kogan lens mug, or Brakes Direct penrite offer - both were "victims" of OzBargaining and they still sucked it up and delivered on what they promised."
Still have not got my penrite fluid -_-
IAMA DISCOUNT CARD AMA
I recall someone posting another website offering membership with similar benefits, does anyone remember what the website is?
From the OP:
If you prefer not to join IAIM, and would like some discount soy candles, "Kajita" have the same(?) deal for $59: http://www.kajita.com.au/blog.html
They seem to also have 5% discount on Coles cards: http://issuu.com/affinityalliance/docs/kajita_member_directo…Thanks neil, just to let everyone know, there's some fees and the end total was $63.18 with Kajita.
have you joined it yet
I held off and didn't sign-up, not because I sensed, prima facie, that there was anything necessarily dodgy about the IAIM charity as described - the non-creepy baby-massage thing for unsettled bubs and for general well-being is widely recommended and close to mainstream at this point, I think.
I certainly sensed that the 'OzBargaining' of the resources of a - clearly - small charity, was on the cards and that things as a result were likely to go pear-shaped.
I think it almost certain that when the membership 'deal' returns, aspects of it will have shifted somewhat, which may turn out to be very unfortunate for the charity.
By way of their structure and associations - maybe even going right back to the actual wholesaling of Wish cards by Woolworths - new pressures will likely be in play.
As for the Kajita candle-selling operation - maybe a slightly melted-wax-flow-on-effect, of sorts..?
So, does anyone have any experience with buying Woolies gift cards for 12% off from Kajita?
Do they accept Paypal/CC or only bank deposit?
What are the typical delivery times? Used to buy from Kare Kard for 7.5% off but the usefulness and hassle wasn't worth it when orders would take 2 months to arrive.
If it's all good, are Ozbers keeping the deal a secret so the same situation doesn't repeat as happened here?
Just bought a few yesterday and paid via paypal. There's extra charges if paying by credit card and a $2.50 delivery charge for every purchase. Haven't received the cards yet.
keep us posted please, cheers!
have you received the cards yet?
Not yet, I've enquired and they said 2-3 weeks. They are no longer selling the cards but you can still buy them directly from Affinity alliance by calling their number and quoting your Kajita membership number.
It's a bit of a hassle, but I can tell you all that the credit card fees decrease the discount to 8-10% depending on how many you buy. Not sure if Affinity will have those fees included as well.
I've told you guys that it looked dodgy from the very start.
Some of you negged my comment. Probably cause people do not really hear the truth. OR something that will ruin their comfort zone.
Never mind.
Happy shopping everyone and avoid dodgy deals and companies.Has it been proven that this is a dodge operation? I think the comments above have been supportive to IAIM's decision to pull the deal whilst they work out how to handle in the influx of new memberships.
Proven ? No, buddy, I do not have a court desicion saying so, it was just my opinion which I shared with the rest of the world ;)
PS Now people get refunds. Isn't it a proof of being dodgy ?
PS Now people get refunds. Isn't it a proof of being dodgy ?
No? If they suddenly disappeared off the face of the earth - that's dodgy.
Their decision to refund signals they are not being dodgy and are reversing their offer (because they cannot handle OzBargain's massive traffic). We are akin to a legitimate DDOS attack, not even kidding, if someone wants to test their website against high traffic, they can just post a freebie deal in OzBargain.First of all, it was not a freebie (you have to pay $55 upfront to get presumably 12% discount).
Then, it was not one of those super popular deals that got hundreds of positive clicks, as it got only around 43 pluses, which pretty average for a decent ozbargain deal.Your comment above implied that you had warned about dodgy operations in the orignal post and it is now confirmed. People getting refunds isn't a confirmation that dodgy operations has occurred. If you've been here long enough you'll realise that in fact it's quite the opposite.
There has been no financial loss incurred except for the few days of interest on $55 which could amount to a whopping 5c. IAIM hasn't done a bait and switch (ie. 12% changed to 5%). They were not responsible in posting the deal and as there was no sockpuppeting detected, I fail to see how you can disregard their explaination about not being ready for a viral response.
Ozbargainers have been know to flood and crash websites from larger companies who are more ready for such events. I think most people here can accept that a small operation with one person looking after memberships would have difficulty in managing the power of Ozbargain.
If you would like to continue to express your opinion I'd suggest that you don't word it to imply that it is a fact. It would also help your argument if you had some proof, other than people getting refunds, of dodgy operations and/or people incurring financial losses as a result of buying an IAIM membership.
First of all, it was not a freebie (you have to pay $55 upfront to get presumably 12% discount).
I never said it was.. I said you could offer a freebie and post on OzBargain if you wanted to test your own website.
Not sure why you'd think they're dodgy when they're refunding money.. Not sure what world you live in :|
I trust they'll be offering a $20 Voucher to compensate those having their fee refunded?
Wow.
I think he was being sarcastic.
It would be cool if Ozbargain formed an association and then offered us (its members) a similar discount card program.
Sounds good as long as we don't have to spend hours stuffing gift cards in envelopes every day.
There are fulfilment companies (like the one that was doing the Herald Sun/Rebel Sport promo) that do that.
So take OzBargainer's money, autorenew subscriptions before expired, change terms & conditions, then wait 2 months to send the cards out? :)
PAYING someone to do that for us? That doesn't sound like the OzBargain way!
Yeah OzB can easily do what kochie and daily tele are doing with their switch program. If all OzB joined the same telco, insurer, electricity etc the bargaining power would be huge
I too was interested in how this one panned out - not so much around the IAIM association, but how these small charities / affinity alliance can source the 12% off woolies gift cards.
$12 off every $100 spent at woolies - they would have everyone hooked! - strange that Woolies doesn't get involved with larger organizations offering this level of discount - the standard 5% seems to be the best anyone else can negotiate.
Maybe other organizations do have greater bulk discounts and generate revenue this way…? ie possibly Entertainment book get 12% but only pass on the 5% off?
Every family would be jumpin at 12% off wouldnt they? even if there is a bit of a wait - at least Ent Book is pretty efficient and post out registered within a couple of days……
Received my cards today, it's been 2.5 weeks. They've now asked to buy the cards directly through Affinity alliance, so I'm not sure how fast the service is with them or the fees. Kajita had a few fees which decreased the discount to 8-10%.
I'm informed that ordering directly from Affinity Alliance is via a URL link/order form that members are sent/have access to. Payment is by paypal/CC/DD, no CC surcharge etc. Delivery is free and takes 8-10 days. None of this has been verified in practice however as I don't currently have the access.
it seems by clicking the url in the publishing to place the order is not working? So the only way is to call them?
If you're referring to the non-working link on Kajita's website, ballistykx's comment (2 above yours) says:
They've now asked to buy the cards directly through Affinity alliance
Affinity Alliance's website says to call a 1300 number to order discounted wish cards. I rang this number and was told the information in my previous comment.
Great, I'll post again when I run through my current batch of cards and buy through Affinity.
any one have received their wish gift cards from Affinity Alliance? Paid via PayPal then no response for 5 days, we'll see. Maybe they are really busy
Paid via PayPal too about 8 working days ago now, haven't received anything in the mail yet, although their purchase form did mention 8 to 10 business days for delivery of the cards. I'm going to chase them if I don't get anything by Friday
Just for knowledge, did you guys get charged any extra fees through Affinity? Thanks.
Just ordered some Wish and Coles gift cards today - no extra fees charged.
Yes, but is there a membership fee for Affinity and are you able to publish a link to sign up.
Thanks for your time and effort and the feedback.
See earlier comment for one example of how you can access the Affinity Alliance benefits, and joining fees relevant to that example.
Great, thanks for that. Any chance you can post the link to the order page? I haven't needed to order any but having the page bookmarked instead of calling them up would save me time when I do!
Coles order form: https://adobeformscentral.com/?f=54FfH%2A5%2AmwSCr35wjZnL5A
Woolworths order form: https://adobeformscentral.com/?f=qVdZ7G2FntREKU6zyX44swIf you choose the paypal option you get sent a paypal invoice sometime after submitting the form. I did both forms within minutes of each other. With the Woolworths one I got emailed a form submission receipt, and the invoice came within about 20 minutes. With the Coles one there was no receipt and the invoice came after about 4 hours. Not sure why such a big difference, plus I submitted the Coles one first…
So what do you put for name of organisation?
Whichever organisation (with access Affinity Alliance benefits) of which you are a member.
Cool thanks, sounds like it's time to order now that people are receiving their cards.
@keepingtrack - have you received your cards yet?
Not yet, was told it would be sent on Monday (2nd June), asked for registered post tracking number on Friday (6th June) and was told I would be given one in the same afternoon, no tracking number yet. They did mention an influx of orders causing delays, so if I don't get it before end of this week, it would become a month of waiting.
same situation here. now almost one month… if I didn't receive it by next Monday. I will call to Paypal for refund.
Same here, ordered my cards from Affinity Alliance 3 weeks ago. Still nothing. I've called up multiple times and they seem to hire an answering person to take every call first.
There appears to be only one person handling all the cards, the managing director. She seems nice enough and has told me a before that they will be sent out tomorrow/next Monday etc. Today she said that they got mixed up and that she would send them out today. Hopefully this time she means it and they are legit but just too small to handle the requests they are getting. Certainly cannot plan out your cards in advance since no one here seems to have gotten a single card from them yet.
Have they already taken money out from your account?
Paid via PayPal. I received a reply (on Friday 13th June) stating that the cards have been sent out. Hope they arrive next week. Otherwise I'll be contacting PayPal.
Just an update, I was given an invalid express post tracking # on the 10th June and was told on the 11th that "if you don't receive them by tomorrow at the latest and we will cancel existing cards and reissue straight away." Afterwards on the 12th, was told it would take another 8 to 10 days. Emailed on the 16th asking for a refund with no response since then. I am lodging a PayPal dispute since it is simply taking too long and judging from the other comments here, not sure if these are just delay tactics or genuine work overload for what seems like a one-person organisation.
EDIT Does PayPal Buyer Protection cover the purchases of "Quasi-cash items such as gift cards, pre-paid cards or deal vouchers"? Their T&C suggests they don't?
Good luck and keep us updated with the final result. I think I might just stick with the 5% discounted Wish cards from RACV.
I also got a express post tracking # few days ago .But online tracking shows nothing. I am really worried about losing the mail, I thought they would send the wish card by registered mail.
Express post would normally arrive next business day. If it was posted express post a few days ago and has not arrived I'd start to worry.
I ordered 30/5, nothing received or heard since. Emailed Monday to enquire about status, no reply to date. Rang just now to enquire, (and of course the person answering the call can only take a message for someone to call me back so now I'm) waiting for a return call. Not sure whether the lack of response/news is a good or bad thing given the reports of invalid tracking numbers given to others who did get some form of reply!
Meanwhile, purchases for "Quasi-cash items such as gift cards, pre-paid cards or deal vouchers" do not meet the requirements for eligibility of Paypal's Buyer Protection Policy (S12.1.i.g; need to be logged in to read link).
In the absence of delivered goods or a refund, I think the only other recourse would be a chargeback claim through your credit card provider (assuming the Paypal payment was funded by CC).
Affinity Alliance must be powered by Dick Smith.
Update:
I just received my gift card via express post today. The gift card is dated 17/06. I put my order through on the 21/05.I received a tracking number on Monday but it was not registered on the AusPost site until this morning.
Hope your orders will come through soon.
Progress… maybe.
Got an email this afternoon from the managing director saying my "cards are being shipped tomorrow morning" and she will then send me a tracking number.
Order is now 1 month old. My tracking number is express as well. No events registered as of yet even though it was supposedly sent out last Friday. Should be next business day guarantee, it's been 3.5 business days. She says that it is definitely registered mail. I hope it's not express because then someone could nick your mail and make off with your giftcards and you get nothing and it'll be no one's fault.
I've already had my free platinum card upgrade from the CommBank nicked from the mail and they used about $850 of my card on a shopping spree around Sydney while I was on a work trip in regional SA&NSW.
Just an update - Have received the gift cards today. All these delays must be because of OzBargain.
Registered or express? At least this is more reassuring that two of us have gotten their cards. My orders sum to a total of 1.4 grand in value so I'm getting pretty stressed reading about how paypal doesn't cover it and how triplezzb got his as express and not registered.
don't forget, you got this deal because of OzBargain…
@ Indecent - Express Post, also purchased a similar amount
@ Kas - Meant it in a good way, we all love this site =)@indecent - On my express post envelope it says "signature on delivery". I hope that puts you more at ease.
Picked up my mail today, it only included 2 cards out of 7. Furthermore it did not include the Officeworks card that I ordered 5 weeks ago. God knows how much longer I will need to wait to get the rest of my order.
Need to edit my previous post, got 2 more cards in the mail today, express as usual. I did not have to sign for them, room mate picked it up from the letterbox as easily as anyone on the street could have. That's 4/7 and they sent a Coles Myer Giftcard instead of my Officeworks Card which was a bonus because it doesn't state that OW is accepted based on the Coles Myer GC website.
Bought a 4TB MyBook Essentials from Officeworks, it's blazing! Read/Write is approximately 150MB/s using ATTO Disk Benchmark. Never liked Seagate, good to see that OW brought back the new 4TB MyBook model.
5400 RPM, apparently turned on 7 times before me but for a total of 0 hours still. WD-WCC4ED…, I'm assuming the ED means that it's a WD Red Drive.
Did you all finally end up with all of your cards, or did some of you have significant problems (other than the wait)?
@youknow: Nope, yet to receive 3/7 of my order. It's been over 7 weeks now. I keep getting told it'll be sent, it's been sent, orders got mixed up, it'll arrive by this date etc. Nothing.
Enticed me with a 5% discount on my next order for the big delay when I started getting worried about it being a scam. Got an invoice for 2 grand, not sure if I want to go through with my purchase as this seems like the oldest trick in the book.
She claims that I will get my cards on Monday after seeing that I placed an order for $2,000. The business seems legit, been going for a year based on the linkedin profile, I hope it's all good, but something's clearly not going right. I just don't understand why I'm being told it's been delivered and it's via registered post when it clearly hasn't and suddenly gets delivered via express post and then I get a tracking number. The number clearly tells me that it was not sent out until the day before each time.
@youknow: I've now received all my cards from my first order, after being in contact with the rep at least every 2-3 days for about 2.5 weeks.
1 out of 5 cards arrived 25 days after ordering, the remaining arrived 34 days after ordering.
I was told in late June that the backlog due to large numbers of orders has been cleared, and they are back on track for 8-10 days turnaround - am yet to test out the accuracy of this statement.
@IndecentExposure: Thanks for the update. It would seem that they've either been inundated with orders, or they are completely dodgy. I would think 14-21 days is a reasonable amount of time to wait, but anything longer than a month is highly suspicious behaviour, especially with all the false promises. Good luck getting the rest of them.
@quop: Thanks for the update quop. I'm glad you managed to get all your cards in the end. 34 days is a long time, even if they do have a large backlog. I'd love to know the business model. One presumes they must get them for more than 12% discount, otherwise the overheads (paypal fees, postage, admin etc) seems unsustainable. Good luck with your next order.
My first order took 5 weeks
my 2nd order now was placed on the 9th of July, fiona did say it would get quicker now and that they are switching over to e-giftcards but it still looks like it will take 5 weeks or so.Either way I am ok to wait for 12% off.
She must be getting 1000s of orders.
I placed my 3rd order on the 24th of July just trying so plan it so I don't run out when my 2nd order does finally come.
http://www.iaim.org.au/become-a-supporter.asp
So for those that signed up yesterday are their orders going to get processed or are they going to get cancelled?