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Was told that the dry bags will only be restocked at the end of June.
Asked if they could offer anything for the wait, and got the 8% off code.
Perhaps someone could use it?
The code seems generic.
GearBest 8% off Code
27
Lassarabbiya on 11/06/2014 - 22:44 gearbest.com (104 clicks)
Last edited 11/06/2014 - 22:59 by 1 other user
Last edited 11/06/2014 - 22:59 by 1 other user
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They sent me 20 refund emails… would not buy from them.
depends if you got refunded 20 times
1 refund 20 emails
Thank you very much for your recent communication. We sincerely apologize for any inconvenience that may have been caused.Could you pls PM us your email address or order number which received 20 refund emails, it will help us investigating this, thanks.
Same with me, more than 6 weeks until now, nowhere to be found the item with their dummy tracking number!
Hi, it is after-sales service agent from Gearbest.com.
Thank you very much for your comment. We want to extend our apologies for any inconvenience caused.
Could you please provide your purchase information, so that we can solve any problems, please feel free to contact us directly at:[email protected].Gearbest.com is fully committed to taking care of every customer. Once again, please accept our apologies for the issue.
Many Thanks
Gearbest Customer ServiceDear chuneeperformance,
Thank you for placing your order with GearBest. We sincerely apologize for any inconvenience that may have been caused.
I’m delighted to inform you that your order is on its way. However, as you selected Flat Rate Shipping which is unregistered mail, no tracking number is available with this order therefore the shipping progress cannot be traced online.
The standard delivery time will be around 15-45 business days after dispatch if there are no delays. if you do not receive the package after 45 days, please contact our cusomer support to arrange resend or refund according to our company policy.
Thank you for your patience and kind support.
If there are any additional problems or further queries, please do not hesitate to contact us and we will do our very best to assist you.
Best Regards
Gearbest
Used the code today, before your post, works fine, 8%
Why? Should look up those reviews first….
Will remember to post back feedback if there will be trouble.
I will not buy anything from gearbest, havent received orders from 6 weeks ago
These guys seem way too dodgy to trust from all the negative feedback on OZ Bargain.
Wow, I thought I'd return a little favor I got from OZB..
idk what the complaints are about ive recived everything ive ordered from them.
Oh there's no problem posting.
It's good that you have.
But there does seem to be an issue with gearbest.
I'm also waiting for the speaker & have lodged a PayPal dispute (to make sure i'm within the 45 day (?) deadline).The negs aren't for you or the code you provided. Thank you for providing it, it'd be a good little bargain if it were for any other company. Sadly GearBest don't have a good rapport here, and as per the neg voting guidelines one can negative vote a post if they have major issues with the company. I too have been waiting for weeks for an item to arrive, they don't reply to emails, and I'm just about to log a dispute with PayPal. I wouldn't advise anyone do any business with them.
Hi, it is after-sales service agent from Gearbest.com.
Thank you very much for your comment. We want to extend our apologies for any inconvenience caused.
Could you please provide your purchase information, so that we can solve any problems, please feel free to contact us directly at:[email protected].Gearbest.com is fully committed to taking care of every customer. Once again, please accept our apologies for the issue.
Many Thanks
Gearbest Customer Service
Still waiting on bluetooth speaker posted on 4th May
Hi, Hpstar,
It is after-sales service agent from Gearbest.com.
Thank you very much for your comment. We want to extend our apologies for any inconvenience caused.
Could you please provide your purchase information, so that we can solve any problems, please feel free to contact us directly at:[email protected].Gearbest.com is fully committed to taking care of every customer. Once again, please accept our apologies for the issue.
Many Thanks
Gearbest Customer Service
+1 no item received. :(
I too ordered something on April 19th, had it marked as "shipped" on the 5th of May and haven't received it. Their page says 5-11 business days for delivery. It's been 28 business days since it was marked "shipped" and about 38 business days since it was ordered.
Dear Gearbest,
Thank you for your kind message.
I accept your apology for the inconvenience you have caused me over something as minor as a crappy $10 speaker.However:
I have already been in contact with you via PayPal, and all you did is give me a tracking number that made no sense to me, and told me to wait.
I appear to be far from alone in not receiving the item, which makes me wonder whether it has been sent at all.
I have already asked for a refund, and you have effectively declined.
Asking everyone who may complain on this site for their order details isn't quite dealing with whatever systemic problem you have, and in any case i don't want you matching my order with my OB identity.
Thank you for your patience and kind support.
If you have any additional BS, please do not hesitate to contact me and I will do my very best to ridicule you further.
Best Regards
hitandrun.
Hi, hitandrun,
It is after-sales service agent from Gearbest.com.
If you didn't receive your order in 45 business days, we can resend or give you refund.
Gearbest.com is fully committed to taking care of every customer. Once again, please accept our apologies for the issue.Many Thanks
Gearbest Customer Service
i will not buy anything again from gearbest - the shower bluetooth speaker was "sent" more then 5 weeks a go - lodged paypal dispute and they placed a dummy tracking number - was caught out to different address also…