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ING $75 Bonus When Deposit $1000

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ING $75 Bonus When Deposit $1000
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llllllllllllll on 21/08/2014 - 16:40 ingdirect.com.au (10909 clicks)
Last edited 21/08/2014 - 16:58

I've opened my account 1 year ago and haven't participated in any of their promotions so I've tried it and it seems working for me

Success!
Your details have been successfully submitted. All you need to do now is deposit $1,000 (like your salary) by 31 October 2014 to receive the $75 bonus.

To get you started, we'll give you a one off $75 bonus payment after your first deposit of $1,000 is made.

Here's how it works:

• Simply register at ingdirect.com.au/75bonus by 10 October 2014

• Make your first deposit of $1,000 before 31 October 2014

• We will pay your $75 bonus in the month following your first deposit

T&C in my email - nothing mentioned about new account

$75 Bonus Payment Offer

The $75 bonus payment offer is limited to one account per customer (including joint accounts). The $75 bonus payment will be credited to your Orange Everyday within 6 weeks after conditions of the offer as stated above have been satisfied. A tax liability may exist with the payment of the bonus payment. This $75 bonus payment offer is not available in conjunction with any other promotional offer.

T&C on the actual page - says only available to new accounts (?)

$75 Bonus Payment Offer

The $75 bonus payment offer is only available to new Orange Everyday customers and is limited to one account per customer (including joint accounts). The $75 bonus payment will be credited to your Orange Everyday within 6 weeks after conditions of the offer as stated above have been satisfied. A tax liability may exist with the payment of the bonus payment. This $75 bonus payment offer is not available in conjunction with any other promotional offer.

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closed Comments

  • marketingpolice on 08/10/2014 - 14:42

    nothing for me either and I did mine in August when it got posted. when I signed up like 18 months ago I didn't even get the $75 then and have not had any promo offer ever :( OP have you got your $75?

    • abc on 10/10/2014 - 14:18

      Chase it up with them.

  • The Hobo on 09/10/2014 - 17:41

    Received my $75 today!

    • cashless on 09/10/2014 - 18:43

      Great news - are you a "new" customer?

      • The Hobo on 16/10/2014 - 18:52

        Existing + email

  • FernandoWho on 09/10/2014 - 19:31
    +2

    Received mine today. Existing customer who got the email.

    • indium on 09/10/2014 - 19:49
      +1

      Same here!

    • penguin969 on 09/10/2014 - 20:50
      +1

      Me three :D

  • Unorthodox on 09/10/2014 - 21:00

    No love for new accounts? :(

  • machej on 10/10/2014 - 00:19

    Got mine. :D

    Thanks Op

  • Weezle on 10/10/2014 - 00:45

    Got mine today also.

    Thanks OzB

  • Munki on 10/10/2014 - 13:46

    Not happy, ING. Still haven't received it, and I did it in August.

  • Reveen on 10/10/2014 - 14:50

    If you received the bonus were you a new or existing customer and did you receive the e-mail or not?

    • FernandoWho on 10/10/2014 - 22:55

      Existing customer + email.

  • Hrnnghdeal on 10/10/2014 - 16:25

    Haven't received it either. I am a new customer and received the e-mail mentioning the bonus after having signed up.

  • Unorthodox on 10/10/2014 - 18:25
    +1

    Poor form ing…

  • Munki on 12/10/2014 - 08:51

    Messaged them about the offer and they said that since I met the conditions, it should be processed with the October batch (which is still happening next week apparently).

    So there's still hope…

    • Hrnnghdeal on 12/10/2014 - 13:54

      Did the same.
      "I can confirm that you have met the conditions of the offer. You should expect to receive your bonus within the next few weeks. "

  • tooblue on 13/10/2014 - 11:16
    +1

    Messaged them, this the reply:

    Hi Tooblue,

    Thank you for your message.
    Can I confirm how you heard about this offer?
    I could not find on you our targeted customers list.
    We look forward to your reply.

    Regards,

    What do I tell them? From professionals on Ozbargain?

    • indium on 13/10/2014 - 11:49
      +1

      Since they changed the t&c's stating you needed to be on the mailing list, say a friend let you know about the offer, entered your details and the website accepted you, tell them you have deposited at least 1k into your account and as a loyal ing customer you would be disappointed if you didn't receive the bonus

  • thydzik on 17/10/2014 - 16:01

    A win after contacting them via messaging;

    "Thank you for your patience.

    I am just contacting you back on behalf of XXXX who was looking into the bonus $75 for you.

    This has now been credited to your account.

    Please let us know if you require any further assistance."

  • obzargain on 17/10/2014 - 22:09

    Having not received any bonus payment or email/news from them, I contacted them this week and received the following reply:

    "I can see you have registered for this promotion and made your first deposit. The next batch of payments are being made within the next week so keep an eye on your account for your bonus payment."

    I am a new customer (did not receive a targeted email); just registered for the promo on their website, then opened a new account. It has however, been over 6 weeks now since I opened my account.

    • Unorthodox on 17/10/2014 - 22:27

      Same here… I'm very annoyed…

      • Usemame on 18/10/2014 - 14:15

        At least I think you will get it sooner or later.

        For me, they replied with 'only for existing customers and mailing list'. Therefore I'm not eligible.

        Waste of effort, time to close.

    • lukebeau on 22/10/2014 - 16:09

      Exact same thing happened to me - still waiting

  • thydzik on 23/10/2014 - 00:19

    Got this on my wife's account;

    "The promotion you have registered for was for a selected number of existing customers only. These customers were sent the offer directly by email.

    As you were not targeted for this particular offer you would not be eligible to receive the bonus."

  • thydzik on 23/10/2014 - 00:37

    anyone got a copy of the original terms?

  • gsrt22 on 25/10/2014 - 05:46

    havent got mine

  • Sweet3st on 25/10/2014 - 11:01

    So they're not paying out if you didn't get the email? Still nothing for me.

  • lukebeau on 28/10/2014 - 19:35

    Can anyone forward me the email they got regarding the promotion? I messaged them saying a friend forwarded me the email and they want that unique code now in the email.

  • youngchul76 on 31/10/2014 - 10:50
    +3

    So, after going through agonizing waits and multiple annoying phone calls with ING, not a favourable result. In fact, really really annoyed. First few times I called them a different customer service officer kept telling me that I met the conditions and will be paid "soon" (obviously, in retrospect, they had NO IDEA what they were talking about or what deal I was referring to, coz ING is fully backing out of any claims they made on previous phone conversations)

    Reply from them -

    1) Thank you for your message.

    I am sorry to hear of your frustration regarding this matter.

    I cannot find any other messages that you have sent us, or are you referring to a conversation you had with us over the phone? If so, I do not have access to listen to this call.

    I can see that you registered for an offer but the offer that you registered for was our existing client offer not the offer for new clients.

    It looks as though the people on OzBargin who have suggested that you do this, have provided you with incorrect information and therefore you are not eligible for this offer.

    Whilst you are not eligible for this particular offer you can still take advantage of the great benefits of this account.

    Customers who deposit an amount equal to or greater than $1000 in total into their personal savings accounts (excluding super) each calendar month will receive a 2% rebate on all contactless purchases of under $100 and will also receive a rebate on all ATM withdrawals made within Australia, no matter what the amount.

    Please let us know if you have any further queries.

    Regards,

    2) Thank you for your reply.

    We have notes on your file regarding your previous enquiries about the $75 bonus payment. While we are unable to know at this point in time exactly what was said on those calls we can see that you had called and enquired about this before.

    The registration you have used was a campaign targeted for existing clients. It seems you heard about this promotion through the Ozbargins? Often not all the correct details and eligibility information is confirmed by a third party website. In this case they have posted an offer that does not show all the eligible information.

    ****** This is a third party site and we are unable to monitor the content they post. Unfortunately they often post promotions and campaigns they may not be available to their audience. ******

    If you are ever unsure if a promotion would apply to you please contact our Customer Care Specialists and we can discuss it with you.

    You are not eligible for the $75 promotion this time.

    Did you know you can still take advantage of the great features of the Orange Everyday account? If you use your VISA debit card for payWave purchase under $100 and also deposit $1000 in to your account during a month you will be eligible for a 2% rebate on your payWave purchase the following month as well as ATM fees being rebated for you.

    Let us know if we can help further.

    MY QUESTION IS, THIS HAS NOW BECOME A MATTER OF PRINCIPLE RATHER THAN GETTING $75 BACK FROM THEM (ALTHOUGH, I DO PRIDE MYSELF IN GETTING GOOD BARGAINS AS MUCH AS I CAN, BUT WHEN COMPANIES CHANGE THEIR STORIES TO ATTRACT CUSTOMERS LIKE THIS I DO GET ANNOYED), SO IF ANYONE HAS A SCREENSAVE OF THE DEALS PAGE, IT WOULD BE A TREMENDOUS HELP FOR ME TO INITIATE A "GROUP" ACTION TO GET EVERYONE PAID.

    If anyone is willing to help, please post me the screensave.

    • TheDiggler on 31/10/2014 - 23:51

      Identical situation.

      Contacted them a couple of times over the past 2 weeks and got the "you will be paid in the next batch of payments" response.

      Sent them a message today asking when I would be credited the $75. They came back with a copy and paste job of the response above.

      Very disappointed.

    • and on 03/11/2014 - 09:19

      Want to get paid
      for getting paid?

      Orange Everyday

      Deposit $1,000 or more each month (like your salary) into your Orange Everyday bank account and you can use every ATM in Australia for free.

      And to help get you started, we'll give you a one off $75 bonus payment after your first deposit of $1,000 is made.

      To receive the $75 bonus payment:

      1 Register your details below
      2 Deposit $1,000 or more (like your salary) by 31 October 2014
      That's it!

      We've even made it easier for you to start depositing your salary. Simply fill in this salary deposit letter and give it to your employer.

      Success!
      Your details have been successfully submitted. All you need to do now is deposit $1,000 (like your salary) by 31 October 2014 to receive the $75 bonus.

      Privacy Collection Statement
      The information we collect on this web page will be used to process the $75 bonus payment. If you do not provide the information requested, we may not be able to process the $75 bonus payment where you are eligible to receive it. Our Privacy Policy contains information about how you: (a) can access your personal information that we hold and seek the correction of that information; and (b) may complain about a breach of the Australian Privacy Principles by us and how we will deal with your complaint. To view ING DIRECT’s Privacy Policy visit ingdirect.com.au.

      Important Information
      $75 Bonus Payment Offer
      The $75 bonus payment offer is only available to new Orange Everyday customers and is limited to one account per customer (including joint accounts). The $75 bonus payment will be credited to your Orange Everyday within 6 weeks after conditions of the offer as stated above have been satisfied. A tax liability may exist with the payment of the bonus payment. This $75 bonus payment offer is not available in conjunction with any other promotional offer.

      ATM Rebate Offer
      The ATM Rebate offer will apply for the next calendar month when a deposit of at least $1,000 from an external bank account is made to any personal ING DIRECT account in your name (excluding Living Super) by the last day of the preceding calendar month. The ATM fee charged by the ATM operator is rebated immediately following the transaction. The ATM Rebate offer may be changed or withdrawn at any time at ING DIRECT's sole discretion.

      2% Cash Back Offer
      The 2% Cash Back offer is available for existing Orange Everyday customers (including joint account holders) and may be changed or withdrawn at any time at ING DIRECT's sole discretion. The cash back offer applies on contactless Visa payWave purchases under $100 that are made in Australia. The cash back offer will apply for the next calendar month when a deposit of at least $1,000 from an external bank account is made to any personal ING DIRECT account in your name (excluding Living Super) by the last day of the preceding calendar month. The cash back amount received will be based on the cash back percentage of 2% and will be made into the relevant Orange Everyday account immediately after the transaction settlement. Should this offer be used in a manner that is not satisfactory or in line with the intent of the offer, we may place a stop or freeze on your account, refuse to apply the rebate to any or all purchases, or reverse the amount of the cash backs. ING DIRECT cannot guarantee that payWave facilities will be available for use for your chosen purchase.

      Any advice on this website does not take into account your objectives, financial situation or needs and you should consider whether it is appropriate for you. Before making any decision in relation to an Orange Everyday, you should read the Terms and Conditions booklet and Fees and Limits Schedule, available at our website or by calling 133 464. If you have a complaint, please call us at any time as we have procedures in place to help resolve any issues you may have. Orange Everyday is issued by ING DIRECT, a division of ING Bank (Australia) Limited ABN 24 000 893 292, AFSL 229823

    • thydzik on 05/11/2014 - 14:13

      I had the same feelings.

      but thought that it wasn't worth severing the relationship.

      Ing did give myself and my wife the $250 iconic vouchers. plus many $50 in the past.

    • LoCure on 18/11/2014 - 10:10
      +2

      ING is dodgy, i am an existing customer and didn't receive the credit, the reason they provide was because the offer is for new customer ONLY, the exact opposite from your response. A shame how such a big bank play the game with their valuable customers.

  • and on 03/11/2014 - 09:40
    -1

    We were running a number of different promotions at the time you registered and you have registered for the wrong offer.

    As a new customer, you were eligible to receive the bonus if you registered correctly as per the instructions you copied into your last message. However, you did not register for this new customer offer, instead you registered for our existing customer offer that was only open to certain eligible existing customers.

    As we did not receive a valid registration for you, we are not able to pay the bonus, sorry.

    Please let us know if we can help with anything else.

    Regards,

  • Unorthodox on 03/11/2014 - 13:21

    I'm more disappointed in the fact that ING never contacted people and made them wait over 8 weeks just to say 'no bonus for you'.

    The amount of money and interest they would have received from the vast amounts of deposits and even the credit rating information is unacceptable.

  • highon2str on 12/11/2014 - 06:33

    Been watching the $1000.15 in my account everyday. It's not gone up by $75 yet :/

    • jaylee88 on 13/11/2014 - 20:01
      +1

      i called them up last month and they told me they'll do a payment on nov 15th. so hopefully mine and yours is included. i'm an exiting customer only received my offer in Sep

  • neuhknik on 17/11/2014 - 19:00

    I have received my $75 bonus credit today. The friend whom I referred to also received her bonus. Thanks ING!!! So happy for both of us!!!

    • jaylee88 on 17/11/2014 - 19:15

      wow i must admit i had my doubts and wasn't too hopeful on it but after i saw your post i checked and whoa $75 dollars credited. awesome work ING thanks

  • vipulrm on 18/11/2014 - 05:28

    I'm an existing customer and had received the email regarding this offer. I got the bonus credited to my account on the 10th.

  • highon2str on 18/11/2014 - 10:57

    Existing customer, no email, got $75 ytd.

  • obzargain on 20/11/2014 - 17:20

    Can confirm I have been finally credited with $75 (after 3 months and several emails to INGdirect).

    • shkippy on 25/11/2014 - 16:49

      Can you or anyone else possibly send me a copy of your email(s) that you sent to ING so that hopefully i can get the same result. thanks.

  • IsTops on 24/11/2014 - 00:20

    They said by the end of this month.
    never had to wait this long in my life

  • tooblue on 24/11/2014 - 13:48

    Received $75 this morning.

  • Munki on 26/11/2014 - 09:58

    Finally received the $75 last Friday after lots of back and forth. Can't say it was a good experience, but $75 is $75. The whole paypass rebate thing is awesome. I wish I had gotten in on it earlier with the 5%!

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