I missed my flight because of unforeseen conditions, and emirates want's me to pay $500 for "no show" and other flight charges making a grand total of 950$. I got my whole try flight for $925 from MEL - DXB - HYD and HYD - DXB- MEL.
I'm going nuts on how to pay for my travel.
Regards
johnny
I dont think thats gonna work this time, as they are very particular about their "no show fee", as stupid I'm haven't got travel insurance.
Well at least you got the joke. Sorry I can't help otherwise. Good luck!
Not a time for joke, well atleast not for me.
I had no idea they could even charge for no shows on flights.
and $500?!
Wish you the best, amigo.
Thanks, the best I could get was to pay $550 dollars, $500 for "no show" + 50$ for currency exchanges, not sure how much Commonwealth bank gonna charge. I got into waiting list flight where I got 160 dirahms less, and need to check-in 4 hours before rather than normal 90min check-in time.
hey he missed the flight. Many airlines would wipe you altogether, ie. bad luck you had a seat, we couldn't sell it to anyone else, buy another ticket.
There's an unban myth going around the travel industry, it goes something like this …
Australians coming home from skiing at Niseko (family of 4 I think). Their Chitose to Tokyo or Osaka flight was late & they missed their Jetstar flight back to OZ. Person at check in, said no problem, we have booked you on same flight tomorrow, that will be (equivalent of) AUD$7,000.00 please. How would you like to pay ?
Once paid go & find yourself some accommodation, we're not paying(& please try not to miss tomorrows flight)
Moral of the story, is don't try & book tight connections, especially when there is no flight an hour or 2 or 3 later. Can be a nightmare, is 1st flight is late.
eg. a common issue we have with our clients, is they want a good connection flying at LAX or DFW flying from Colorado to OZ, but minimum connecting time at LAX or DFW is much less when departing USA than arriving.
Snow in Colorado can have a huge impact on departure times & if you miss the connection, there might not be another for 24 hours (LAX/SYD is the exception as most days of the year, Qantas has 2 flights roughly 90 minutes apart - this doesn't mean, if miss the earlier flight, you'll automatically get on later flight. At busy times of the year, eg. week to 10 days before school starts back in Jan, many flights are overbooked & if you miss your booked flight, you could be going standby, which could means days of waiting around at your cost.
We advise people NOT to get the best connection but an earlier flight.
There's an unban myth going around the travel industry, it goes something like this …
Is it a urban myth or possible?
Once paid go & find yourself some accommodation, we're not paying(& please try not to miss tomorrows flight)
we're not paying - who are we?
possible, especially if flying 2 airlines that have no connection whatsoever.
We're not paying, as in the airline whose flight they missed.
Know of a similar case out of Queenstown NZ which definitely happened.
Queenstown airport(ZQN) was closed completely for the day.
Passengers were offered a bus to Christchurch(CHC), which takes 6 hours +, maybe more in bad weather(which is why airport was closed).
Some people were booked on one airline ZQN/CHC & then different & unconnected airline out of CHC to OZ. The passengers who missed the 2nd flight, as they couldn't fly ZQN/CHC, had to buy new tickets CHC/OZ, as not that airlines fault, passengers couldn't get to CHC to get their original flight.
Moral is, if flying 2 unconnected(not codeshare or in same alliance) airlines, don't plan on tight or even same day connections.
Only Air NZ flies ZQN/CHC these days, but most, if not all airlines are fully entitled to not offer any credit (they can't sell those unused seats at the last minute-for all they knew passengers were still getting that CHC/OZ flight. Even if they knew passengers were stuck & on a bus to CHC, they still couldn't sell seats at last minute, talking a few hours notice.
Is the "unforeseen condition" a sad story that will get sympathy from them if you try?
Sadly it was not, it was a accident on road and they have not considered as a sympathetic story.
Ouch that's harsh. Why not just buy with another airline and then try your luck in HYD of them allowing you the return flight? I think they're more likely to let you off a missed leg than rebooking the flight…
IndiGo airlines have flights for $130USD on that route tomorrow morning at 10am or if you want to stay overnight at DXB(not the most comfortable airport for it and they may not let you) or go to the flyDubai desk and ask how much their flight is later tonight…
problem with that is then they will cancel the rest of the flight legs
Yeah, I understand that's usually the case but they maybe more lenient in allowing him to keep his return flight despite the missed leg. Otherwise AirAsia HYD-MEL is only $400 anyway depending on how far away the return trip is.
Good luck, I've been in these situations and sometimes you just need to look at every option - and plead.
I have asked the same, they said "they can't do that as I have my ticket suspended bcoz of the missed flight" and so my entire itinerary should be put on hold till "no show" fee was paid in full.
Additionally only repeated answer I got from emirates was to contact my travel agent who is placed in melbourne for any further changes in itinerary, even after showing the time difference between DXB and MEL, they were not much of a help and just ignored, so much of being a customer service at the main base for emirates.
The story of travel agent was more annoying, using the first half-hour free net available at airport I logged into skype and got hold of agent at melbourne at the closing time. They were quite helpful and came up with the magic number of $970, including "no-show fee" 500$ + 470$ for same flight next day. when I requested for a short fare travel she mention about Airindia flight which was at 390$ but about midnight 1.
Sometimes the credit card you pay with comes with travel insurance (if you even paid with a credit card). Sometimes a forgetable point
Travel insurance doesn't compensate for flights missed solely due to the customer's fault. That includes being stuck in traffic on the way to the airport.
Then you weren't stuck in traffic on the way to the airport.
Thanks, good to know. I paid with CBA low interest rate credit card, which doesn't have travel insurance.
How did you manage to miss the DXB-HYD - did you leave the airport mid journey or was there a significant amount of time in between? Where you checked in and they had to offload any baggage??
They mentioned earlier why
johnnybravoo0 11 hours 31 min ago new
Sadly it was not, it was a accident on road and they have not considered as a sympathetic story.
Hi,
What I cannout understand is , how can Emirate charge you for the return flight from where your initial flight is going , when you did not show up for the departure flight from Melbourne .
Common sense would say , if you miss the departure flight and you have advised the airlines of your reason for missing the flight , the airlines should ask you whether you still want the return flight back to Melbourne . If you have told them , the airlines should not charge for the return flight.
Good Lucks .
I had a stopover at DXB for 3days, and I they knew I was going back to Melbourne on 27march
I don't understand why they need to charge for a no-show if he's already paid for the ticket! It's not like it would cost them $500 for not transporting him somewhere!
It's in their agreement specifically for Dubai stopover, you get charged up to 100% if you don't give them 72 hrs notice for 'administration costs'… If you think it's unfair, the agreement is under UAE laws and needs to go through their courts.
http://www.emirates.com/english/destinations_offers/dubai_st…
'4.1.8 If the reason for your cancellation is covered under the terms of your insurance policy, you may be able to reclaim these charges from your insurer. '
** edit sorry just realised you didnt buy it =/
That's a tough lesson for an ozbargainer to learn. If you can't afford travel insurance you can't afford to travel.
My daughter missed a flight due to traffic problems, so she was put on next flight, bumped to business class (I'm presuming no cattle class was available). Moral of the story: travel insurance is good.
just make sure you read the fine print on insurance before paying for it. Many people only read it when they need to make a claim & only then do they find that the seemingly cheap insurance has big excesses or small payout limits.
I learnt my lesson, then again all insurance company dont pay for missed flight by our negligence.
maybe if in a car accident, you might be covered by insurance, although you might have to be injured & couldn't get to airport as in hospital or dead !!!
so you have to pay for "No show" on top of the ticket? I never heard of this before.
neither have I, as annoying as it is had to spend my vacation allowance : /
At least you'll have WiFi onboard if you eventually get there :/
Good luck
Wow that's rough! I've only missed a flight once and that was because I was stuck in traffic. On that occasion, Qantas put me and my two friends on the next flight at no additional charge. We weren't sitting together but hey, can't complain.
From a quick google it seems like most airlines have no show fines nowadays, so if you don't have travel insurance & valid reason for missing the flight I guess there's an expensive lesson learned to allow more time to get to the airport…
I have been flying with emirates for 5 years, I like their service and all, even the "no-show" fee is digestible but customer service was hopeless for solve issues and by the watching the fellow travellers before me, most of them were confused and ended up paying for next flights as well.
A $500 "admin cost" for no show despite already having payment for the flight is absurd. It shouldn't cost then more than the effort to return the cost of the fuel and taxes portion the ticket in their accounting system as they no longer incur those costs.
They probably had someone else (on a short list or they overbooked) who filled the seat so they probably triple dipped.
Try the Australian Consulate about it.
Worse comes to the worse, find another airline to get home, it's that simple. Go to a nearby airport if necessary.
I would never fly Emirates based on this - Even with travel insurance I would be nervous if it is a covered event, plus excess, plus premiums go up next time.
It's extortion pure and simple. Clearly targeted at extorting travel insurance but they don't seem to mind having customers in the cross hairs either if they find themselves stuck.
Edit: just checked AAMI travel insurance, this would not even be covered as they exclude traffic as a cause and the most they will reimburse for cancellation is 10% of the ticket cost anyway. So travel insurance is not even a guarantee.
Thanks to this I will never fly Emirates, the risk is just too high.
It's sad what happened.. I think you have to pay there is no any way they can let you go without pay any $$ if it was your fault. My friend also did pay Malasiya Airline $500 even it was not his 100% as he did bought the ticket with his Credit Card. And after someone stole his Credit Card than he cancelled immediately but he didn't realise or think to discuss with the airline and with the bank what to do. But the bank already paid to airline when he been to Airport for his flight they didn't let him to get the flight as he didn't had the Credit card with he bought the ticket. So he had to pay extra $500 even it was Airline Fault and he had to pay additional $500 for get the next flight even it was after nearly week as he had to go through the police and prove that he lost his credit card in real.it happened sometime …
I don't think it was a "fee" for no-show - I think it was $500 deduction on the refund. ie he got a new flight, but had to pay $500 towards it. Considering the plane supposedly left with an unpaid ticket, the airline reckons $500 is a min charge for a no-show.
Either that or I could be wrong. :)
my total ticket price was for $925 from MEL-DXB-HYD and back. I dont think $500 would be refund/deposit for a 3.5 hours flight of the entire itinerary. they clearly mention as no show fee
Lastly I haven't even got skyward rewards for the 500$ no-show fee.
OP should learn the lesson - NOT to travel on this Airline next time irrespective to what bargains they're offering.
Apparently they are bit dodgy and you'll have to pay a lot in penalty. Got stunk once when transit in Dubai, en route to Geneva. Missed the plane due to their boarding gate swapped in last minute. For those who been to Dubai airport, the distance between gates are the furthest you could possibly imagine, no announcement made or even any courtesy reminder even we were waiting at the gate.
Since then, travel with other Airlines - a lot better. Money well spent!
Get ozbargain to lobby for you on the company's FB page.