I shop most of the time at Coles 5 mins from my home. I like their loyalty fly buys program, there is a Coles express near my work where I can use my 4c docket, i have a Coles MasterCard and Coles home,car, life insurance and quadriple my fly buy points.
Liquor land in my opinion is catching up with danmurphys
Bunnings trounces masters
Kmart smashes bigw.
For me the inconvenience of location of woolworths, caltex and poorly designed everyday reward program lead to its slow demise.
That is why in my opinion woolworths is falling behind. Newish player aldi is expanding. Lidl is coming.What do you think?
Well ozbargainers have spoken. Wow management if you are reading, listen to your customers and try to improve on the following:
- your edr sucks. No one wants to accumulate points after $30. Make it 1 point per dollar from 1st dollar you spend.
Do 2000 pts for $10 off like your rival and dump your qff .
- your marketing sucks. No one likes scantily clad pom singing ridiculous song . Get a bunch of weirdos like your rival and start playing some catchy songs. Get yourself aligned with masterchef, mkr etc.
- your website sucks, your drivers are always late. Just fire those clowns and get some decent drivers and web designers.
-your self serve checkout terminals suck. They are slow unresponsive poorly layout.
-your masters suck. They are over staffed with idiots that are clueless about your products.
-your response to your customers suck . We want gluten free,halal,kosher varieties not just cheap home brand stuff that we can get at aldi.
The only thing that works for you is dan murphys and your animal cards