Multiple Dan Murphy's Cashback Declined

Related Stores

Cashrewards

Third-Party

• 

  tomsco on 03/12/2016 - 10:52

  Have you tried contacting Cash Rewards?

  • 

    enzioFirenze on 03/12/2016 - 13:57

    didn't try that yet, just wanted to see whether anyone has experienced this

    • 

      [Deactivated] on 03/12/2016 - 14:12

      +1

      Obviously you haven't. Why would you contact the only people that could actually help you…

      • 

        enzioFirenze on 03/12/2016 - 14:44

        jeez! calm down mate, I asked after tomsco suggested, like I said, I was interested in knowing whether it happened to anyone else. peace!

      • 

        Clear on 03/12/2016 - 15:27

        +5

        @enzioFirenze: Many people come here complaining that CR are scammers without actually contacting CR first to find out why there cashback hasn't come through yet. That's why you got the hostility ;)

      • 

        enzioFirenze on 03/12/2016 - 15:42

        @Clear: I didn't think of that, my bad. Just to be clear, I'm not accusing CR, I've had plenty of cashback that went through and plenty that didn't go through which I'm not complaining about since I just consider CR as a bonus rather than a discount. These ones however were actually tracked purchases so was just wondering what has happened.

      • 

        Clear on 03/12/2016 - 15:44

        +1

        @enzioFirenze: It's okay. I didn't think you were.

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  havebeerbelywillsumo on 03/12/2016 - 15:04

  Mad neggers here sometimes, other people's experience, if it exists, is an obvious source of help. At the very least it shows the extent of any perceived problem.

• 

  Ughhh on 03/12/2016 - 19:38

  -1

  If you are ever in a medical emergency, first thing you should do is create a forum post and ask the internet doctors. Calling 000 comes second if the trolls don't give you what you want. Everyone's condition is the same, results will not vary.

• 

  bluesky on 03/12/2016 - 20:26

  Were they gift card transactions?
  T&C says:

  Rewards are not payable when you purchase a gift card.

  Although, I seem to recall a while back it was not an issue. Perhaps a new condition.

  • 

    enzioFirenze on 03/12/2016 - 20:56

    nope, they weren't gift cards, good old booze paid by credit card.

    • 

      bluesky on 03/12/2016 - 21:03

      In that case, best to file cashback claims. I just had an untracked cashback claim resolved.

      Yours were tracked, but I imagine you can use the same untracked claim process as well. Go to the Click History of any of this, start the cashback claim process.

      Have to give Cashrewards credit, they have made the process very easy. And their customer support is very responsive nowadays. Good luck.

• 

  upupandaway on 04/12/2016 - 09:33

  Had 4 knocked back also (wife drinks a lot!). Put claim in. Now for the long wait.
  I am suspicious that maybe Dan is no longer going to pay rewards on purchases paid by gift card. While I have had plenty approved previously, I note on another rewards site their Ts&Cs contain "Cashback may not be payable if you pay by gift card or if you purchase a gift card".

  • 

    bluesky on 04/12/2016 - 14:45

    But the Cashreward's T&C for Dan Murphy specifically allow it.

    Rewards are not payable when you purchase a gift card.

    Rewards are payable when you pay for your purchase with a Dan Murphy's or WISH gift card.

    Just a hunch, maybe DM consider it falls foul of this, if a promotional offer is used.

    Rewards may not be payable when used in conjunction with payment by a Groupon Woolworths Voucher or other third party promotional vouchers.

    Did you by any chance use any promotional code?

    • 

      upupandaway on 04/12/2016 - 17:15

      No promo code used. Just paid as usual with wish card

      • 

        bluesky on 04/12/2016 - 17:17

        Probably their system unable to identify which are qualifying transactions. Perhaps file some cashback claims, if you have the invoices.