This was posted 7 years 2 months 24 days ago, and might be an out-dated deal.

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[Pre Order] Brother MFC-9340 $299 (or $249 after $50 Cash Back) RRP $599 @ ShoppingExpress

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For people looking for a good value multi-function color laser printer, Shopping Express has a very good deal on the MFC-9340: $299
The printer is on pre-order and there is a $50 cash back running until the 28/02/17: HERE

Specifications:
*Print. copy, scan and fax prints in black and white or colour with this printer.
*It has a printing speed of up to 22 pages per minute.
*Ensure that your images are clear with a print resolution of 2,400 dpi (600 x 2400).
*It has a sheet capacity of up to 250 pages.
*Automatic 2 sided printing allows you to save paper.
*It has an automatic document feeder with a 35 sheet capacity.
*Print from your iPhone, iPad or other Apple device with AirPrint technology.
*You can easily print using Google Cloud Print.
*This printer is wireless so you can easily print from anywhere in the home.
*The interface is touch screen and easy to use.
*Please note, a USB cable is not included.

Shipping from SE is $17.95 and includes insurance.
Most other places sell this printer for $400++ after shipping

I am supporting SE (who has made the effort to offer such a good price), you could try to price-match with OfficeWorks, who is selling the same printer for $599 (which is the RRP I believe).
In this case, SE charges $17.95 for shipping + insurance, for a total of 316.95 and the price match would bring the total to $301.10 delivered. EDIT: Officeworks is a non-participating reseller. (Thanks OzSikhs for pointing that out)

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  • In case anyone else is wondering about the starter toner's capacity, it's very decent.

    Inbox Consumables
    Black/Cyan/Magenta/Yellow Toner Cartridges Up to 1,000 pages in accordance with ISO/IEC19798.
    Drum (DR-251CL) Up to 15,000 A4 pages (1 page per job)
    Belt Unit (BU-220CL) Up to 50,000 pages (by continuous printing)
    Waste Toner Box (WT-220CL) 50,000 pages

    • +1

      So starter cartridges are up to 1000 pages each.

    • +7

      nospirit

      1000 pages is standard for most printer starter cartridges in the laser world

      15k pages to a drum is very poor as that figure is based on coverage

      Lets look of the cost of those parts

      233.85 for the DR251CL drum unit every 15k pages (thats if drums last that long)
      as a copier technician I see this happen all too often, they crap out at around 10k pages
      still not bad for 4 drums I guess

      The transfer belt module is $159 for 50,000 pages which isn't bad but thats at once again 5% coverage

      These cheaper printers have higher running costs

      http://www.productreview.com.au/p/brother-mfc-9330cdw.html, the previous model showed cost of toners was high

      I would avoid brother like the plauge, these laser machines were in repair more than any other brand when I worked for a repair agent

      15 years experience as a technician and I can tell you, compatible cartridges will stuff those drum and belt lifes CONSIDERABLY, something to consider is the overall running cost of your machines

      Its a good starter unit for someone who is going to print lightly but for an office environment, avoid like the plauge, the cost will be so high the unit will end up dying within 18 months

      Brother tend to fit a niche market, they print okay and work fine new, but after warranty goes (office use is classed as commerical usage and thats 3 months usually) you end up with a paperweight.

      • Hi shawnvro222,

        I have both the MFC9140 and 9340. Out of interest, what is it about generic toners that will cause issues with these machines? The overwhelming claim of generic toners is that they are 100% compatible and one would (and should) expect that the chemical composition of the generic toners would be the same as the genuine toners. What is it about the genuine toners that cause less grief to the machines?

        For what its worth, I have just replaced the upper fuser roller on one machine for approx $80 as a DIY. I noted on google that this is a common replacement if non genuine toners are used.

        • You're spot on
          Fixing or fuser units wear out quicker
          Toner leaks through the machine

          Just ends up being a headache for everyone

          Poor print quality from generic too
          I keep away from it where possible

          Also certain toners don't melt properly or cause issues in the machine development / fusing process

      • Thanks for the insights. What would you recommend as a good budget laser printer for a home office with light use? I always thought Brother is a good brand with decent generic toners until now.

        • For black and white it's fine
          Once you include colour there are big issues

  • Any cheap ink cartridges option ??

  • +2

    Hi OP, I found on the cash back claim page that —

    Officeworks is a non-participating reseller

    So price match is not an option

    • Thanks for that, will update!

  • +1

    The replacement 4 pack toners cost $129.98 delivered.

    1 x Brother TN-251 Compatible Black Toner Cartridge - 2,500 pages
    1 x Brother TN-255 Compatible Cyan High Yield Toner Cartridge - 2,200 pages
    1 x Brother TN-255 Compatible Magenta High Yield Toner Cartridge - 2,200 pages
    1 x Brother TN-255 Compatible Yellow High Yield Toner Cartridge - 2,200 pages

    • +2

      Note: These are Generic Toners (compatible) and not the Brother branded.

      The Brother branded ones are a lot more expensive.

  • +1

    Sorry. We don't have enough 'Brother MFC-9340CDW Colour Laser MFC Printer (MFC-9340CDW)' in stock to fulfill your order: we have 0 in stock.

  • +1

    Preordering printers. Is this even a thing?

  • +2

    I would stay away from these printers. I have owned 2 but never again, they are slow and unreliable

    • +1

      Got the 9140CDDN and never had a problem with it. Family member also has the 9140CDN and hasn't had any issues.

      What model are you referring to?

    • epazao agree completely as an old service tech / agent for these machines, always ended up with board failures, drum issues / laser faults

      Always was a headache requesting parts too, customers complained about toner usage, these are good machines for light users, there are better / cheaper machines out there with excellent colour / copy quality.

      • What printer brands would you recommend? For a home office, no preference between laser/ink - we're thinking of upgrading to get a double-sided scanning machine

        • +1

          HP are the standard I like

          But it pays to shop around

          I am big on the New HP Inkjet machines that print at laser speed
          cheap to run as well

        • @shawncro 222:

          but what wireless mfc laser printer would you recommend that has comparable features and is Airprint compatible) ?? I prefer laser rather than inkjet.

          I have used a brother 9330 for the past 3 years and it has always performed well, but recently it developed the fuser roller problem (which I read is a common problem with these cheaper Brother printers because of the smaller size of the roller compared to their more expensive models) and am now looking at replacing the printer.

        • @shawncro 222:

          Thanks for the info mate!

        • +3

          @Riker88:

          I would personally recommend a machine thats cheap to run and use over the longer term, as much as people might scoff at HP and their Inkjet machines, they print up to 70ppm and have a fast dry ink much like laser printers

          They offer a single pass print too which means no moving print head, the sheet of paper in one swift fluid move goes through the machine

          By all means the brother is a good price, its just consumables and running cost are going to kill the deal in say 6 months when its flogged and buying cheap toner for this particular machine can end up causing toner system jams, waste overflow issues and broken waste auger drive assemblies due to aftermarket toner clumping

          I have seen my fair share of horror stories only to deny warranty due to incorrect toner being used, trust me they do test this and have system information that can detect every cartridge removed and installed, flagging it genuine or non

          By law you can use whatever toner you want and for non toner related issues ie main board dies within 12 months, they will replace it, but for example if a drum unit dies at 20% due to invalid toner being used they can void that part of warranty under their rights of servicing the equipment

          We used to get the old inkjet clog 10 years ago with the cheaper brother MFC machines, Brother were really good and would offer to replace the print head for free even with non genuine cartridges and would supply a set of free genuine to perform the new head bleed process, ironically after 6 months of multiple printers coming onboard and being repaired they noticed a lot of non genuine supplies being used in old board counters we used to send back, they stopped supplying the ink and the customer had to supply ink thereafter which in all honesty was fair enough, the non genuine supply would gunk up the print head waste box and cause the ink pipes to go to concrete

          After doing 200-300 machines a week you soon grew tired of the whole process with flashing boards, updating parts and removing and reinstalling print heads on a small scale, it got to the point where in the end it was cheaper to just replace the printer and today for 12 dollars you can walk out with a colour inkjet

          My thoughts on brands are stick with what you want but the running cost is what you really need to work out

          1 set of toner will cost x amount divided by the output pages printed
          Then you need to think about consumable costs / drums / fixing (fuser units) and then belt assemblies to add extra charges over the life of the machine

          The machine will do 300-1500 pages per month according to its specs, the problem is people push this

          Also the scanner is a dual CIS, CIS has a horrible habit of scanning stuff very poorly, for the average person they wouldn't mostly care but if you think about using CIS for document storage / OCR it loses a lot of detail and sometimes over compresses the image as CIS does not produce a detail that proper CCD scanners do in most machines, the benfit is here though it does both sides at once, anything up to 300x300 dpi should be okay, once you push past, expect file sizes to be poor / not as detailed due to interpolation.

        • @shawncro 222:

          Had a HP 7612 and hated it for occasional printing.

          Literally lost 90% of the ink to the warm up process. Managed to get about 30-50 pages off the starter ink. about 5 would have been full colour. The rest just generic black/white text. No joke.

          Don't think I'll ever buy another printer again. I've never found one worth having.

        • +1

          @justtoreply:

          Not the same class of machine unfortunately
          the new dry ink hp's are bloody awesome
          cheap to run and ink usage is very minimal
          single pass print head as well so no moving printhead like your old printer

        • @shawncro 222:

          Interesting. Are they clearly designated as dry ink or do you have to read the fine details on every new model? Or are all new models dry ink?

        • +1

          @justtoreply:

          Its more like a gel I guess than ink
          Ricoh released a printer called the Gelsprinter, not bad machines but horribly implemented and we didn't sell many of the copiers
          as for printers, we had heaps in service and very little dramas under normal every day usage

          They will be the new models

  • Sorry forgot to mention the models 9330 and 9340. They are certainly not what the promotional material makes them out to be

  • How does an Oki printer Compare?

    • menomoney

      OKI are quite expensive to run but are workhorses

  • +2

    It's great to hear directly from a service tech shawncro 222, the printers look so good, people have trouble believing they are so bad :-)

  • I own one. It's works alright. My only complain is the letter printing. The feeder only allow one letter at a time. Which is a pain. Anyone has better recommendation in color laser multi function printer for office?

  • I can't see any option to preorder it, just that it's out of stock.

    • its available now

      • Thanks, I must have missed it as it's out of stock again.

  • -1

    I'd never buy another Brother printer. You can get a much better (IMO) HP Inkjet MFP with similar running costs for the same price or less.

  • I'm interested in this as an upgrade/replacement for my Fuji Xerox Cp105b as I would like to have network (wireless an added bonus since I don't have cabling throughout the home), duplex and scan to network abilities.

    If you can provide any good laser/LED alternative MFDs that are in the same price bracket, that would be great.

    • Stick with Fuji
      work well and good aftermarket toners

      • +1

        Great to hear insight from someone in the biz.

        I bought a Lexmark colour laser MFP in a similar deal for the home office and that has died after 1-2 genuine ink cycles, some sort of drum problem that rolls ink at the back of the page and prints with faded poor quality. I don't think it'd worth repairing the drum, so just want to buy something reliable to get the family off my back.

        Very similar requirements to m13, colour laser with duplex, wireless and will last more than 3 years (we normally buy ink once a year). Seems like Fuji & HP are the way to go? I used to own an ink jet but always preferred laser, it seems ink jet has made a comeback? It used to soak though the paper a bit way back when.

        At work, ricoh printers seem to do a great job and have this scan to email function which is pretty handy too.

        This seems like a great deal, but never thought brother would be bad so good to know.

        • @G Wok

          I worked on Ricoh machines for about 8 years, they are not a bad machine for a MFP, I loved the MPC2000/MPC2500 range, they ran extremely reliably and only really needed fixing belts / drums on occasions

          The next model up the MPC3500/4500 were a bit of a night mare, they had lots of issues with the waste augers backing up, drum units not making life and power supplies tripping out randomly taking out boards, most likely more of a mine site power issue than machine fault but spent many hours swearing and cursing on those machines.

          The MPC5000 was a workhorse, I enjoyed that machine but like the MPC3500/4500 it too had its flaws, polygon mirror motor would overload taking out BICU board with Error SC201, tech would replace BICU but not the polygon, turned it on blew the driver off a 500 dollar board, that fault was one of the worst for the Ricoh model, soon fixed with a better motor / BICU board which was now fused so it would only take the motor out not the board

          The MPC6000 was a whole new beast to me, I had a hate on for whoever designed that machine, many parts broke when you just breathed, bearings in the fixing unit collapsed stripping the whole belt to a million pieces and the drum units would have a party inside spraying toner from the developing unit from one end of the machine to the other, thank the lord the MPC6501/7501 took on board tech feedback and fixed the majority of those quirks.

          Scan to email on the Ricoh has been around since the dark ages, prior to having the onboard scan to email unit, you would install scanrouter for the prehistoric ricoh models and use your PC as the SMTP relay / local scan to folder destination, some of the older techs would agree, I am glad Ricoh upgraded to a proper onboard solution

          All in all I liked the Ricoh machines and still see the from time to time out in the field and have a play, they did go down the road of a Android Tablet in one model the MPC 3x series, I am glad they ditched that, was not a good solution at all

          But yeah a little bit of history on my journey through the copier world

        • @shawncro 222:

          Wow that's really interesting, that there would be such a big different within a brand and even within sequential model numbers!

          For a home office setting, if I can't get a ricoh mpc2000/2500,does Fuji suffer from similar model specific problems? Or would any ADF/duplex/colour be ok? What about HP laser MFP?

        • @G Wok:

          It really depends what your expectations are
          Like sales reps in the copier world, I try and tell them to promise only what the machine will deliver

          Fuji / Lexmark / HP are all about on par for quality, speed and running cost

        • @shawncro 222:

          Thanks for your detailed replies, interested reads.

          Yeah…longevity is probably most important..was disappointed in the lexmark though unfortunately. Drum replacement is something like $200 for a non-guaranteed fix…I'll look out for a Fuji sale

      • So probably a CM225fw then would be okay? Where's a good place to get aftermarket toners from for them? Your knowledge and experience is most appreciated.

        • m13, not a bad machine, has its problems like every other brand, usually cheap paper jams them but its a cheap machine
          it has excellent features, Postscript 3, PCL6 which is important for Apple users, I believe Canon is the only brand of copier and printer that uses its own UFRII driver which works on Mac, other brands however need the PS3 PDL installed or on a card to work with Mac

          I had the 225fw and was very happy with the machine, I could not fault it at all, toners were cheap and I click print and it worked, scanner is a bit slow but works fine.

          hot toner sells good aftermarket toner, but aussie toner on ebay is even better

          http://www.ebay.com.au/itm/4x-Toner-Compatible-Fuji-Xerox-CM…

          ~55 bucks shipped

          Fuji seem to run okay with generic toner, I ran it in my machine for years and never had an issue
          their warranty process is also awesome, had a cm215fw that died and they replaced it with this bad boy

          http://www.fujixeroxprinters.com.hk/en/Products/Multifunctio…

          not bad considering I got given the CM215fw from a friend

          the only real issue you get with the CM series machines is the ATR sensors getting toner on them and the machine erroring out, but that only seems to happen in very rare cases, easy enough to clean with a damp cloth :), I have been given about 2 machines off gumtree with that fault, clean them up and usually push them back out to people cheaply as a goodwill gesture

          Sometimes I will even offer to fix certain machines.

          You need to be realistic with any printer, know what you want from it and then work within its limitation, so many people expect print shop quality from photocopiers and I tell them "office colour" is what you'll be getting from an "office machine", you want better gamuts you are then talking fiery print controllers and more expensive pantone machines, officially Lexmark laser printers use Pantone colour profiles and I myself have a XC2132 at home that works fine

          Granted I get toners at cost price for it so its effective to run but the colour quality kills any other printer in the same segment and when you talk photoshop printing / sketchbook pro people are in awe that a laser printer can do colour that good.

  • ADF duplex scanning is the best function.

    FWIW, I own the 9340CDW and have had no issues. Previously used another Brother laser MFC for many years and it was great - i needed to upgrade to colour though.

    • +1

      Single pass scanning is great
      Brother BW are nice, their colour isn't so good

  • I own 4 brothers, all without an issue, 2x are used in my office daily mfc-9970cdw & hl-2270dw. The other 2 are the same as this sale for home office use and couldn't be happier with them all.

    • BW are no different to other brands tbh
      their colour is expensive to run, they don't seem to hold up repair wise either

  • +1

    I use the printer for my small business. Couldn't be happier with it. The missus picked it out for all the extra features like ADF duplex scanning and wireless which i didnt think was necessary but those have been the best features so far.

    I use it regularly to print wirelessly from 4 PCs and scan multiple pages of invoices I receive.

    It is the best printer I have ever used. Tempted to get another one.

  • We've had these in some of our offices for a few years now, no dramas whatsoever…conversely, the offices that have equivalent HP MFCs are always having issues…just my 2c worth.

    I'll be buying one of these at this price…

    • Depending on the HP models, the recently installed dry inkjet ones I have put in to replace many brothers have been flawless

      No doubt the office probably buys cheap crap paper and this makes the night and day difference on pick rollers / fusing / print quality

      Brother are a litle more tolerant of cheap paper / recycled papers, I personally don't recommend them due to the extra wear and tear on internal components, I have seen metal guide plates stripped due to recycled paper

      • +1

        I can tell you the exact models, M476DW, I've actually spoken about this on OzB before…great when they work, but unreliable as hell IME.

        Same paper in all of our offices…Reflex 80gsm ultrawhite…our techs never complain about it.

        All units only ever get genuine toner too, so we can't blame generics.

        I won't pretend to be a tech, but as an end user I just expect them to work without me troubleshooting…but my modest anecdotal experience favours Brother over HP…can't speak to other brands.

        • +1

          I know that model quite well
          I have come across a few issues with the pickup rollers in that model and feed system, I have done firmware updates which resolved most issues

          Are they running the latest firmware?
          Paper seems fine, and HP toner is pretty hard to forge (well you can do it but it requires knowledge of the chip system in use etc)

          Depending on the technician, most are too lazy to boot up a laptop let alone fix a problem, do you have any jam codes I can go off so I can consult my team

        • @shawncro 222: Thanks for the offer, but the problem is resolving itself by way of the lease/service agreements expiring on the HPs & they're being phased out in favour of the Brother units.

          Probably not the best solution from your technical perspective, but us desk jockeys are pretty happy about it. :)

        • @StewBalls

          I hope you're not on a lease agreement with basic brother machines
          I would be wringing someones neck if you are

          If your office is quiet then by all means go for it, I hope management understand the increase in running cost / consumables is eroding the business funds, although they don't jam now, give it time, brother machines tend to s&&t themselves when the mad office rush is on :)

          Sucks you've had a bad experience but I guess lemons do exist or the techs aren't properly trained on the equipment

        • @shawncro 222: Honestly, I don't know what the new arrangement is…possibly asset purchases; the lease usage model didn't exactly live up to expectations; but all I know is that we turn up & these things just work, where the HPs would be down at least 25% of the time across the board.

          That's a win from my perspective…

  • Out of Stock - does that mean I cant pre-order?

  • +1

    I have this machine. I love it., It is such an improvement on our previous Brother Laser. I am still on the first toners and waiting for them to run out. Also I love the Brother software…back in the Windows days I got burned with HP bloatware. Maybe buy two machine and use the toners from the second machine.

  • its available again.. in stock
    just ordered one for work and one for myself

    • Printers arrived today, hope the cashback is not too painful of a process
      Had to fill in online form with serial number and invoice number, then had to print out invoice and write down the cash back reference, and then snail mail it to Brother

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