Recently posted related deals
Seems like a little competition is starting as these are cheaper than those posted at Kogan earlier. Deliveries start October 16th, and will be shipped free Australia wide by DHL Express. Enjoy :)
Link to Apple iPhone 8
Link to Apple iPhone 8+
Link to Samsung Note 8
Ordered mine on 2nd October. Still processing as well
Ordered on the 22nd of September. Order is "processing" so I'm still waiting…
Hey Shopmonk, are we able to get an update on Space Grey iPhone 8 256 shipping dates please?
When's the phones coming yo
I got a response from them:
We are processing your order. Please note that all iphone 8 orders will be delivered by 31st Oct.
We will try our best to ship the product at the earliest, however please note that since this is a
new launch the estimated time of delivery is 31st Oct. Thanks for your patience.
Email us at firstname.lastname@example.org if you need any further assistance.
awh man :(
I suggest you don't use the additional aussie adapter they provide (the one that come with iphone is not australia adatper)
I've tried using the one they provided, it looks dodgy to me, i can feel it becomes very hot as soon as i start to charge, it also charges very slow (4% per hour) and when i touch my phone i get Electric shock.
A friend who ordered one called Shopmonk who said they should be distributed this week.
Do you know which model did your friend get?
iPhone 8 Space Grey 256GB
Has anyone received Galaxy Note 8 yet? Still processing.
Update iPhone 8 64GB Gold was shipped about 7pm yesterday. Shipping begins in Singapore and they say takes 3-5 business days. Hopefully that means another batch will be ticked off soon for those waiting.
Received yesterday. Got notification Monday night, received on Wednesday quite impressive. I am in Sydney though. Everything was as expected shrink wrapped, etc. I wouldn't use that additional adapter they send though… looks cheap. If you have another adaptor from a previous iPhone I would just use that with the new cable in the box. Hope everyone gets theirs soon!
Was it DHL who actually delivered the phone or Aus post?
I'm not sure sorry somebody else signed for it but it was in DHL packaging.
I phone 8 64gb rose gold arrived this morning.
It looks like the package may have been removed from its original plastic seal and re wrapped in another plastic film, as it is not sealed just wrapped.
Everything looks good however, I have activated the warranty on apples website.
Thanks shopmonk, I had my doubhts but you have delivered the goods.
What do you mean that you activated warranty on apple website? I just checked mine which is under one year Australian warranty.
Ordered IP8 256gb space grey on 2 oct, still waiting… I think they should at least send an email update or something but haven't heard anything.
get in line bro :P
I ordered late Sept :cry:
I got this reply when I emailed them today
Thanks for writing to us, please note that iphone 8 orders shall be delivered on our before 31st October.
Literally same boat as you. Wish they provided some comms
I just got this reply for the iPhone 8 256 GB Space Grey. Generic response without any new information that would be helpful. I guess all we could do is just wait.
Thank you for contacting us.
Please note that all iphone 8 will be delivered by 31st Oct 2017
at least we have a date now
We’ve always had that date as the worst case scenario haha
FWIW - Got my iPhone 8+ 64gb a bit over 3 wks after ordering (ordered on 20/09).
I emailed them twice about getting AU stock, gone one reply stating they couldn't confirm a model number until stock is on hand.
But they came through in the end and delivered me an local model (A1864) as I'd requested.
Did it come with an original AU adapter?
Anyone received notifications on shipment for the iPhone 8 256 GB Space Grey yet? I haven't and I have a very strong feeling that we might not get it on the promised worst-case-scenario date of 31st October.
Nothing. Getting rather annoyed at the lack of communication
Is it possible to cancel the order?
No valid and genuine response from shopmonk.. looks like no one will get their order. I have raised a PayPal dispute an emailed them requesting to refund the money ASAP. This was the response I received but no refund yet..
We are really sorry for the delay and inconvenience.
We have requested your order to be cancelled. It will be cancelled if it’s not shipped yet.
Your Refund will be processed through paypal account within 24-48 hours.
If you need further assistance, please mail us at email@example.com.
seriously what a joke. If mine is not delivered tomorrow, I am doing the same.
Me too. Lucky I paid via PayPal.
Yeah I just emailed to cancel.
“We have requested your order to be cancelled. It will be cancelled if it’s not shipped yet.
Still processing lol.
Just got shipping confirmation that it has been sent, I can see it's on it way from Singapore. I ordered the Space Gray 64GB iPhone 8 on the 19th. They wont meet their 31st delivery date but at least it's been sent.
I ordered on 20/9 and today have finally received the your order is being shipped email. So just 40+ days with my money and there is no way it’s going to arrive by their quoted will be delivered by date of 31/10. It’s a shame they couldn’t even send a email with an honest update re delay and a sorry for the inconvenience message. :(
I just noticed on the Shopmonk website that depending on the colour and capacity of the iPhone 8 you’re getting, you could either be receiving the A1863 or A1905. This is not what the rep on here promised? He said we’ll be getting the A1863 which is the same as Australian specs (for warranty purposes). This is getting dodgy.
Did you guys receive only the A1863 iPhone 8?
Still processing for me, anyone had any luck with a paypal dispute?
well it's the 31st and Shopmonk site still shows as "Processing"
Do I wait, or do I cancel?
I cancelled, if they don't confirm in the next few hours, it'll be my first ever PayPal dispute
Where would you be getting your iPhone then? :D.
Check the deal I just posted ;)
@justcallmeboss: Thanks mate :)
Escalated PayPal dispute after no response to email's and phone calls. guess what.. refund got processed in 5 minutes after PayPal escalation.
Naughty Shopmonk I am surprised they are not banned yet
Damn I raised PayPal dispute…. still nothing.
Is there anyone who ordered an iphone 8 256gb (Space grey) that already received a 'shipping confirmation' email?
I bought an iPhone 8 256gb (Space Grey) on 26th Sept, been refreshing my email and Shopmonk Account page everyday since then :X No notifications and it's the final day of the promised delivery date, so I sent an email to them 16 minutes ago asking for updates. They replied my email 7 minutes after, and here's what they said:
We apologize for the inconvenience caused to you as there has been an inadvertent delay in servicing the order which happens to be beyond our control. We are trying our best to deliver the product to you by next Monday.
Folks at Shopmonk
I hope they do deliver by next Monday because my current phone's life is hanging by the thread now!
Same. My phone is practically useless and I have a long business trip next week… Honestly I would absolutely be understanding about any delay – just give me honest and timely updates!
I received that email and answered back with his
Is there any chance for you to confirm a specific date of shipping the product? We’re getting tired and impatient with the countless ‘worst case senario’ date that keeps changing week by week.
and this is their reply
We are very sorry that you still have not received the Apple iPhone 8 (Space Gray, 256GB, RAM 2GB) that you purchased from us on our website on 16 th OCT 2017.
The demand for this popular item has exceeded our expectations, and our stock is depleted. However, we will receive a new shipment of fans next Monday, which we will expedite to our customers.
We understand that as a loyal customer, when you make a purchase you expect to receive your product in a timely manner. We know that we have let you down, and for that we are very sorry.
Please advise us on whether you would like to cancel your order or have us ship the Apple iPhone 8 once it becomes available.Again, we apologize for this inconvenience.
Ordered 26 september tried ringing the number as they dont reply to my emails, and what do you know the phone number doesnt work!!
Lodged paypal dispute a week ago still nothing, Worst company ive ever dealt with!
UPDATE: Raised a PayPal dispute cause honestly, it was getting ridiculous. Received a refund within a few hours.
did you get back the full amount you paid? or they took 5% off
good to know, the only thing making me to keep my order is the fact that it's $997 for iphone 8 256gb. Willing to wait until next week, if further delays happens I'm pulling the plug
@marseryy: I was the same, unfortunately couldn’t wait cause I’m going overseas and need the phone before I leave!
Got a shipping notification last night after lodging a PayPal dispute. Apparently in Sydney now…
Can I get AppleCare with this ?
Yes you can. My wife dropped her screen after having hers for a week. Purchased the Apple care and got two fixed a day later with no issues.
Which model did you order?
8 64gb. Space grey. Delivered this morning.
Btw, did you get the promised A1863 (Hong Kong) model? Because that was what the rep promised but I was surprised to see that we could either be getting the A1863 or A1905 from the Shopmonk website.
@edward3600: I got A1863 for my 8 64gb space grey
@alal: Great! Hopefully the same for the 256 GB Space Grey
Just received my 8 64gb space grey (A1863) today. Sent email to Shopmonk and raised paypal dispute on 29/17 (as I am heading overseas soon), received reply on 30/17 saying that they would ship the phone out that same day. So overall 2 days late which I think is acceptable but the issue was the poor communication - i.e. not letting us know that it would be delayed.
Shopmonk are cancelling iphone 8 256gb orders
Ordered 26th September to get a email now!! What a terrible company held onto my money for all that time
Did you request for them to cancel your order? Or did they decide to cancel the order because of something you said in your original email to them?
No I asked where my phone was then they replied with that email!!!
Sorry I just noticed your reply on the other thread. Well that’s a horrible thing that they did :( I’m very sorry to hear :(
Anyone got updates on their iphone 8 256gb (Space grey) orders?
Nope. Looks like I’ll be going for my business trip without my new phone 😞
they said they have a 'new shipment' coming in tomorrow, monday. Fingers cross
Let’s see if they keep their word.
I get the feeling they're not able to fill the order, so are just holding the money until everyone cancels :angry:
Don’t jinx it! :p
hahahaha, will it help if I say "it's coming tomorrow"
Hahahahaha nope :p I just hope we will all get shipping notifications tonight 😢
I just got a dispatch email everyone!! Hallelujah!
Greetings from Shopmonk!
We are glad to inform you that your product is being shipped from our warehouse today via our logistics partner DHL / Australia Post. The invoice for this shipment is enclosed as an attachment.
It should arrive at your doorstep within 7 business days.
what model did you order?
Whoops, should of mentioned it in the post, I ordered the 256GB iPhone 8.
OMG i ordered iphone 8 256gb (Space grey), but still processing and still haven't got that email
I just got the email 10 minutes ago…
Nothing for me too. Come onnnnnn!
man I'm not gonna celebrate until I get that email :L
I’m practically refreshing my email inbox and the shopmonk order status page right nowwww.
@edward3600: My order status didn't change, I just got an email with the shipping confirmation and tracking number which checks out.
@Ahmet: Thanks mate. When did you order your iPhone btw?
Order Date: 20/09/2017
I ordered the Silver 256gb.
Thanks for contacting Shopmonk. Please accept our sincere apologies, as there has been a delay in shipping your order which happens to be beyond our control. We are in the process of shipping your order and we expect it to reach you by the end of this week.
The tracking details will be emailed to you as soon as your order is despatched. Items which are shipped with Australia Post can only be tracked once item is scanned by Australia Post lodgement facility.
what did you say for them to reply that?
I just asked for a current status of the order and that I was expecting them to ship on Monday as promised.
I have a strong feeling this is another false promise
@marseryy: Yes it looks like it. We must be the most patient people ever lol. It’s Thursday and still no notification.
guess who just got an email!!!
pity they didn't include a tracking number
Me too :). I ordered on 2 Oct.
I order 27th Sept!
Got shipping notification from Shopmonk for iPhone 8 256gb space grey! -screams with excitement- gonna start loading up my itunes now!!!
everyone got an email like that but as long as there is no tracking info, don't get your hopes up. They have been saying "By monday, By Next week, In the next 5 days" 3 weeks now
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