expired iPhone 8 64GB $859 | iPhone 8 256GB $997 | iPhone 8+ 64GB $979 | Note 8 $999 | Shipped (SG) by DHL Express @ Shopmonk

2421

Seems like a little competition is starting as these are cheaper than those posted at Kogan earlier. Deliveries start October 16th, and will be shipped free Australia wide by DHL Express. Enjoy :)

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  •  

    Ordered on the 22nd of September. Order is "processing" so I'm still waiting…

  • +1 vote

    Hey Shopmonk, are we able to get an update on Space Grey iPhone 8 256 shipping dates please?

  • +5 votes

    When's the phones coming yo

  • +4 votes

    I got a response from them:


    We are processing your order. Please note that all iphone 8 orders will be delivered by 31st Oct. We will try our best to ship the product at the earliest, however please note that since this is a new launch the estimated time of delivery is 31st Oct. Thanks for your patience. Email us at support@shopmonk.com.au if you need any further assistance. Thanks, Shopmonk Australia
  • +4 votes

    I suggest you don't use the additional aussie adapter they provide (the one that come with iphone is not australia adatper)

    I've tried using the one they provided, it looks dodgy to me, i can feel it becomes very hot as soon as i start to charge, it also charges very slow (4% per hour) and when i touch my phone i get Electric shock.

  • +2 votes

    A friend who ordered one called Shopmonk who said they should be distributed this week.

  •  

    Has anyone received Galaxy Note 8 yet? Still processing.

  • +3 votes

    Update iPhone 8 64GB Gold was shipped about 7pm yesterday. Shipping begins in Singapore and they say takes 3-5 business days. Hopefully that means another batch will be ticked off soon for those waiting.

    •  

      Received yesterday. Got notification Monday night, received on Wednesday quite impressive. I am in Sydney though. Everything was as expected shrink wrapped, etc. I wouldn't use that additional adapter they send though… looks cheap. If you have another adaptor from a previous iPhone I would just use that with the new cable in the box. Hope everyone gets theirs soon!

  •  

    I phone 8 64gb rose gold arrived this morning.

    It looks like the package may have been removed from its original plastic seal and re wrapped in another plastic film, as it is not sealed just wrapped.

    Everything looks good however, I have activated the warranty on apples website.

    Thanks shopmonk, I had my doubhts but you have delivered the goods.

    •  

      What do you mean that you activated warranty on apple website? I just checked mine which is under one year Australian warranty.

  • +2 votes

    Ordered IP8 256gb space grey on 2 oct, still waiting… I think they should at least send an email update or something but haven't heard anything.

  •  

    I just got this reply for the iPhone 8 256 GB Space Grey. Generic response without any new information that would be helpful. I guess all we could do is just wait.

    Thank you for contacting us.

    Please note that all iphone 8 will be delivered by 31st Oct 2017

    Thanks,
    Shopmonk Australia

  •  

    FWIW - Got my iPhone 8+ 64gb a bit over 3 wks after ordering (ordered on 20/09).

    I emailed them twice about getting AU stock, gone one reply stating they couldn't confirm a model number until stock is on hand.

    But they came through in the end and delivered me an local model (A1864) as I'd requested.

  • +3 votes

    Anyone received notifications on shipment for the iPhone 8 256 GB Space Grey yet? I haven't and I have a very strong feeling that we might not get it on the promised worst-case-scenario date of 31st October.

  •  

    Is it possible to cancel the order?

  • +1 vote

    No valid and genuine response from shopmonk.. looks like no one will get their order. I have raised a PayPal dispute an emailed them requesting to refund the money ASAP. This was the response I received but no refund yet..

    Hi xxxxx,

    We are really sorry for the delay and inconvenience.

    We have requested your order to be cancelled. It will be cancelled if it’s not shipped yet.

    Your Refund will be processed through paypal account within 24-48 hours.

    If you need further assistance, please mail us at customercare@shopmonk.com.au.

    Regards,
    Shopmonk Australia

  •  

    Still processing lol.

  • +2 votes

    Just got shipping confirmation that it has been sent, I can see it's on it way from Singapore. I ordered the Space Gray 64GB iPhone 8 on the 19th. They wont meet their 31st delivery date but at least it's been sent.

  • +1 vote

    I ordered on 20/9 and today have finally received the your order is being shipped email. So just 40+ days with my money and there is no way it’s going to arrive by their quoted will be delivered by date of 31/10. It’s a shame they couldn’t even send a email with an honest update re delay and a sorry for the inconvenience message. :(

  • +1 vote

    I just noticed on the Shopmonk website that depending on the colour and capacity of the iPhone 8 you’re getting, you could either be receiving the A1863 or A1905. This is not what the rep on here promised? He said we’ll be getting the A1863 which is the same as Australian specs (for warranty purposes). This is getting dodgy.

    Did you guys receive only the A1863 iPhone 8?

  • +1 vote

    Still processing for me, anyone had any luck with a paypal dispute?

  • +1 vote

    well it's the 31st and Shopmonk site still shows as "Processing"

    Do I wait, or do I cancel?

  • +6 votes

    Escalated PayPal dispute after no response to email's and phone calls. guess what.. refund got processed in 5 minutes after PayPal escalation.

    Naughty Shopmonk I am surprised they are not banned yet

  • +2 votes

    Is there anyone who ordered an iphone 8 256gb (Space grey) that already received a 'shipping confirmation' email?

  • +1 vote

    I bought an iPhone 8 256gb (Space Grey) on 26th Sept, been refreshing my email and Shopmonk Account page everyday since then :X No notifications and it's the final day of the promised delivery date, so I sent an email to them 16 minutes ago asking for updates. They replied my email 7 minutes after, and here's what they said:

    Hi Teresa,

    We apologize for the inconvenience caused to you as there has been an inadvertent delay in servicing the order which happens to be beyond our control. We are trying our best to deliver the product to you by next Monday.

    If you need further assistance, please mail us at customercare@shopmonk.com.au.

    Regards,
    Folks at Shopmonk


    I hope they do deliver by next Monday because my current phone's life is hanging by the thread now!

    •  

      Same. My phone is practically useless and I have a long business trip next week… Honestly I would absolutely be understanding about any delay – just give me honest and timely updates!

    • +1 vote

      I received that email and answered back with his

      Hi,

      Is there any chance for you to confirm a specific date of shipping the product? We’re getting tired and impatient with the countless ‘worst case senario’ date that keeps changing week by week.

      Kind Regards,
      Ralph

      • +2 votes

        and this is their reply

        Hi Ralph,

        We are very sorry that you still have not received the Apple iPhone 8 (Space Gray, 256GB, RAM 2GB) that you purchased from us on our website on 16 th OCT 2017.

        The demand for this popular item has exceeded our expectations, and our stock is depleted. However, we will receive a new shipment of fans next Monday, which we will expedite to our customers.

        We understand that as a loyal customer, when you make a purchase you expect to receive your product in a timely manner. We know that we have let you down, and for that we are very sorry.

        Please advise us on whether you would like to cancel your order or have us ship the Apple iPhone 8 once it becomes available.Again, we apologize for this inconvenience.

        If you need further assistance, please mail us at customercare@shopmonk.com.au.

        Regards,
        Folks at Shopmonk

  • +3 votes

    Ordered 26 september tried ringing the number as they dont reply to my emails, and what do you know the phone number doesnt work!!
    Lodged paypal dispute a week ago still nothing, Worst company ive ever dealt with!

  • +3 votes

    UPDATE: Raised a PayPal dispute cause honestly, it was getting ridiculous. Received a refund within a few hours.

  •  

    Got a shipping notification last night after lodging a PayPal dispute. Apparently in Sydney now…

    Can I get AppleCare with this ?

  • +1 vote

    Just received my 8 64gb space grey (A1863) today. Sent email to Shopmonk and raised paypal dispute on 29/17 (as I am heading overseas soon), received reply on 30/17 saying that they would ship the phone out that same day. So overall 2 days late which I think is acceptable but the issue was the poor communication - i.e. not letting us know that it would be delayed.

  • +2 votes

    Shopmonk are cancelling iphone 8 256gb orders

    Ordered 26th September to get a email now!! What a terrible company held onto my money for all that time

    Hi Sam,

    Thank you for contacting us.

    We have requested your order to be cancelled. It will be cancelled if it’s not shipped yet.

    Thanks,
    Shopmonk Australia

    • +2 votes

      Did you request for them to cancel your order? Or did they decide to cancel the order because of something you said in your original email to them?

  •  

    Anyone got updates on their iphone 8 256gb (Space grey) orders?

  • +1 vote

    I get the feeling they're not able to fill the order, so are just holding the money until everyone cancels :angry:

  •  

    I just got a dispatch email everyone!! Hallelujah!

    ~~~~~~~

    Dear Customer,

    Greetings from Shopmonk!

    We are glad to inform you that your product is being shipped from our warehouse today via our logistics partner DHL / Australia Post. The invoice for this shipment is enclosed as an attachment.

    It should arrive at your doorstep within 7 business days.

    ~~~~~~~~

  • +1 vote

    Thanks for contacting Shopmonk. Please accept our sincere apologies, as there has been a delay in shipping your order which happens to be beyond our control. We are in the process of shipping your order and we expect it to reach you by the end of this week.

    The tracking details will be emailed to you as soon as your order is despatched. Items which are shipped with Australia Post can only be tracked once item is scanned by Australia Post lodgement facility.

    Thanks,
    Shopmonk Australia

  • +1 vote

    guess who just got an email!!!

    pity they didn't include a tracking number

  •  

    Got shipping notification from Shopmonk for iPhone 8 256gb space grey! -screams with excitement- gonna start loading up my itunes now!!!

    •  

      everyone got an email like that but as long as there is no tracking info, don't get your hopes up. They have been saying "By monday, By Next week, In the next 5 days" 3 weeks now

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