The Vet Lost My Dog [Has Been Found]

Hi Guys, first off, I'm never that active on here, but I love the site, keep it up.

Ok, this past Monday I took my dog Kuma to the vet for vaccinations, microchipping and desexing. After everything had been done, they contacted me to pick him up. We are in the waiting room for at least 15 mins then get asked through to the back room where they tell us he just escaped and ran down the main road (very busy traffic area). My only focus was to get my dog back, so out the door I went with one of the staff before we split up and started searching separately. There were a few sightings not long after he escaped, but nothing concrete since then.

I haven't done any work this week and have been out night and day searching for the poor bugger. All relevant authorities have been contacted, I started a facebook post which has been received very well and widely with lots of people helping search, but no luck.

It's getting to the stage now where it appears he is either dead or stolen :(

If I get Kuma back, I won't go down this route, but I'm wondering how I would go about taking legal action against the vet. I will wait until next week before I begin any sort of action.

Thanks in advance for any advice.

Comments

  • +1

    Is there a Facebook group for your suburb/area? Definitely post on there.

    I'm so sorry to hear this has happened, I'd be devastated. Frankly I think the vet should cover the cost of a new dog if it's not found after a set period of time.

  • +4

    Those loving caring Vets should be out scouring the streets until the dog is found. They lost and put in harms way one of your family members. Completely and utterly disgusted.

  • +2

    I've read awesome results about leaving meat with the dogs original bowl or anything the owner has worn near a water source where the dog was seen last.

    dog smells his own bowl or any clothing owner has touched/worn and then spends time at the water source with the meat / stuff, sometimes can meet owner there some hours later. gives the dog a signal where to meet when in a new area it is not familiar with. I'm not sure anyone has suggested this, it may be an option.

    • yeah, I have two of his bed in different locations related to sightings, nothing as yet

    • -2

      Don't leave meat as it can attract other animals such as Dingos which are found in most states of Australia.

      • Don't think they have dingoes in TAS?

        • -5

          Did not know that OP lived in TAS. Then the concern is Tasmanian devils and tigers.

        • @Unknown1:

          Yes, those extinct thylacine are such a problem…

  • +2

    I'm in Lutana OP, Will keep an eye out.

  • -4

    Send a link of this post with a picture of the dog to multiple cia email addresses just guess/google lots of them and see if they can find him on a satellite zoomed in

  • +4

    I feel for you, being more of a cat person, on reading your post I imagined what it would feel like if this happened to my cat, and tears started pricking in my eyes. I hope the vets do their duty and put all their resources into helping you to recover him promptly. And give you free vet care for the remainder of the dog's life (seems the very least they can do).

  • That is so sad to hear:(

  • I’m terrified of losing my cats. The only way out for them is through the front alcove, which has a gate, but we have had to mesh this in as the little beggars are great climbers and can wiggle out through small holes. I hope you get your dog back.

  • -1

    I'm sure as hell they didn't do it purposely. It was an accident, humans make mistakes. I have a chance to sue a hospital because of a screw up from their side not following the medical guidebook/correct procedures, but I won't. I could have been in the Doctor's shoes, you could have been in the vets shoes. It's better to forgive and move on and have that good karma coming your way.

    Each to their own, the emotional stress is not easy but as a fellow human being, my 2c is keep looking for your dog, forgive and move on.

    • +2

      I'm assuming you didn't die because of the hospital screw up?

      • No, obviously, but I lost a lot of time and I found out after months of looking for a job in the industry I'm qualified for that I can't work in it for what I thought was a month, then two, now it's 4+ or maybe never. Still "recovering".

        But hey, if you really think it'll make you happy, go for it? I personally think it's not worth it.

        • +4

          So how are you supporting yourself if you can't work?

          What do you think Hospitals and Dr's have Insurance for?

        • -2

          @The Professional: I work in a few different industries. Unlike most people I can get by pushing myself, it was hard at first, but life isn't always easy.

        • +1

          @Tuftsdude:

          I feel your pain, Tuffs. I was hit and almost killed on my motorcycle and the guy fled back to Vietnam. I live almost every day since then, from almost 15 years ago, I’m in constant pain and some days, work is torture, but it has to be done to pay the bills and feed the family. You push through it, take some panadol/nurofen and grit your teeth.

          Have my upvote, dude. The neggers never worked a hard day in their life.

  • +15

    Typical ozbargain mentality.. vet loses dog, somehow OP is labelled the bad person.

    • Wrong. Almost every comment OP has made here has received positive feedback.

      The vet losing the dog is not the reason OP is being labeled a bad person, it’s probably more the “I’ll give them a week before I call in the lawyers” mentality that got them over the line there…

  • +2

    I think the world has enough political and legal red tape / litigious society / let's not try to sue everyone over honest mistakes.

    Don't take legal action against the vet. It's worth enough becoming a professional that to have someone sue you because their dog can't stay still and runs away?

    • +6

      Um, dogs aren't expected to stay still. That's like saying if a nursery leaves their door open accidentally and a toddler wanders onto the streets, it's not their fault that the kid couldn't stay still.

    • +3

      Why not take legal action against the vet?
      It was negligence and he is entitled to compensation.
      This is why businesses have insurance.

      • -1

        No, businesses have insurance because of litigious arseholes who believe every little thing requires money to fix it.

        News flash: money doesn’t fix things like grief. Retribution by litigation doesn’t fix that hole either.

        InB4: “Yeah, well it would make me feel better!” comments… really? For how long?

        We are slowly becoming a litigious society, where any slight can be grounds for court action. That’s why your businesses have insurance.

  • +2

    I work as a vet, and I can guarantee you they're just as upset as you are.

    If they're a good clinic, they'll work with you to get your pup back as much as they possibly can. It wasn't intentional though. If Kuma ever escaped your yard, I'm sure you'll realise how quickly and easily it can happen.

    Please be nice to them. They're your choice of vet for a reason, and I'm sure they'll be happy to talk about it.

    • +9

      I go to my vet because they're the closest. No other reason.
      Doesn't matter if unintentionally or not, they caused it to happen and possibly the death of Kuma. Negligence can't merely be overlooked, it needs to be paid for too.

    • +1

      Most people go to whatever is closest.

      It took me 3 different clinics to find a good vet. I could tell pretty quickly if they were rubbish.

      Luckily I found a good one that I will stick with.

    • +1

      Wouldn't best practice as a vet be to keep dogs on a leash at all times provided they aren't restrained if they are near door ways?

      Gross negligence like this shouldn't go unpunished. I'd be livid if a vet wouldn't take responsibility in this situation.

      • -1

        Gross negligence? Really? They went out of their way to be negligent? They lose dogs on a regular basis? Massive breach of procedure? Gate was broken and they refused to fix it? How is this even remotely negligence, let alone “gross” negligence?

        Is the vet denying any involvement in this? Have they come out and said that do not accept responsibility for what happened?

        And loss of customers, trial by social media and distressed staff at losing the dog are not punishment enough? What more would you levy against them?

    • +3

      This is a living breathing and thinking animal, not only that but this dog is also an integrated part of OP's family… Please show some compassion.

      Especially, if you have never lost an animal/family/best friend before, trust me the experience is gut-wrenching.

        • +5

          you think losing a car is more devastating than a pet? that says everything about how you are able to empathise in this situation. a dog is part of the family, not a piece of property. would you be more upset if you lost a family member or your car?

          and how would you feel if someone thought it was an appropriate time to remind you that there are other people suffering in the world. you might think its putting things in perspective, but really its just an incredibly insensitive attempt to diminish someone elses feelings, in a situation that is justifiably emotional, no matter how privileged or poor someone is

          do you remind yourself of all the victims of disaster when you start to feel bad about something that happens to you, like losing your car? how about reminding yourself of all the people who live fantastic lives too, so you dont feel happy if something good happens? no reason to feel any emotion when other people are better/worse, right?

        • -8

          @crentist: Hey, chill down. That's what I am saying. You can tear yourself apart! But better deal with your personal matters accordingly and personally, enjoy the rest of your life and let us concentrate on real world problems!

        • +4

          @pal: I know what you are saying, and it would be better if you said nothing. Someone is saying they have lost their pet, and your response is that they should get over it, and it is not a "real" problem. Calling something a first world problem is another way of saying that they are crying over spilled milk. Which diminishes their situation, because it is a family pet that has great personal value and can't be replaced. It is inappropriate, insulting, and highly insensitive to someone who has very recently suffered this kind of devastating personal loss.

          Let them have their time to deal with it, seek advice on what they can do, and possibly grieve over a permanent loss if the dog doesn't turn up alive and well within a reasonable time. If you aren't compassionate to the situation, that's fine. No one has to care. But snide remarks only cause more pain, so you are being hurtful for no reason when it would be easier to say nothing. This is a pretty awful response to someone else's suffering.

          Anyway what are these real world problems that you are being distracted from? Apologies if this interrupted you in the middle of fixing the world

        • -2

          @crentist: Thank you for your adequate reply crentist.
          I believe that it was a huge deal for them.
          Have a lovely night.
          You really don't wanna know what I a doing but it will help the people.

  • +8

    Our cat Smudge never came home one day so after a month of riding my bike and looking for her we decided to get a puppy. The day after we got the dog she returned home very hungry and thin. I burst into tears when I saw her. No idea how she survived that month away but she lived another 5 years and never go on with the dog.
    https://flic.kr/p/8KJGfJ

    • My partners cat was missing for 3 months and then mysteriously appeared at the RSPCA.

      So either someone decided to keep the cat for some time or it was a great hunter

  • saw this the other day, not sure if it will work for your case but I do hope you get him back: http://www.simplethingcalledlife.com/stcl/how-to-find-a-lost…

  • +2

    Hey mate, very sorry about the situation. As other vets have said, no vet is going into the practice to get rich, they are underpaid in comparison to doctors and lawyers (lawyers that can get a job and have experience that is) and they have to move into shit locations quiet often to get work. With that said, it's ridiculous to suggest the vet is hurting as much as the owner of the dog and almost insulting to say that you shouldn't pursue the issue further because it wasn't intentional.

    This doesn't constitute as legal advice, it's just from my limited understanding. I believe dogs are considered property in the eyes of the law, so if you were to sue the vet it's unlikely you would get damages for emotional pain imo. I would think you would get the cost to replace the dog, which unfortunately would probably be diminished if you were to buy a pup as your dog is 18 months according to the poster. For instance, the judge would say that the replacement cost is $800 to get a 8 week old puppy, however since Kuma is 18 months you have already had 18 months use of the property and the lifespan of a dog is 10 years, they may take off -15% and award you $680 instead of $800. As for missing work, I reckon the judge should award you what they consider reasonable time for finding the dog, which would probably be 2 or 3 days (searching day 1, making posters and searching day 2, sticking posters up day 3) doubt you would get a whole week though, but again I have no idea and if you want to pursue legal action you need to consult with a licensed lawyer. lawyers of course are costly, so you need to weigh up if it's worth it. Pretty sure you could also file whatever the equivalent to VCAT (Victorian Civil and Administrative Tribunal) is, in your state. Which is pretty cheap, something like 40 bucks IRRC from year 12 legal studies. Again I have no legal training, just from my understanding of the law. Don't listen to anyone on ozbargain, if you want to pursue legal action pay the consultation fee and talk to a lawyer about the strength of your case etc.

    If I was in your situation, I would be speaking to the vet and ask for the replacement cost of the dog and $500 for emotional stress and needing to miss work to search for the dog. I also wouldn't be paying for the operation. I think that's a reasonably amicable outcome. You avoid missing more work for court etc and avoid further stress having to go through court proceedings.

    • +2

      yeah, good advice, thats pretty much what i was thinking

    • +1

      they are underpaid in comparison to doctors

      I don't know how much lawyers get paid, but I got a feeling you don't know how much vets and doctors (and maybe even lawyers) get paid do you?

      • +1

        I got a feeling you don't know how much vets and doctors (and maybe even lawyers) get paid do you?

        Do you? Starting salary is $47k. (it's about $48k now), median is $65k. Graduating vets are on the hook for about the same tuition as doctors, course length is the same (5 years fast-tracked, or 3 + 4 as a postgraduate), but starting salary and cap are much lower, even among equine specialists. In fact, vets have among the lowest pay to student loans in Australia, and are especially impacted by university reform. No one gets into this job to make easy money, because statistically, you'll be probably working mixed practice and farmers aren't exactly known for being massive spenders. I'm curious, how much do you think we make?

  • +2

    Damn, I feel bad for you. I hope you find kuma soon. Best of luck!

  • +1

    Man, I feel for you. I really hope you find Kuma. The vets will have to answer for this when the time is right. But more importantly i hope the furry dude comes back safe. Good luck!

  • Advice on SUING the pet? Wow…

  • +6

    From reading some of your comments your main aim is to have the vets admit they're in the wrong, and create a solution so this doesn't happen again and the legal action is the strong arm way to coerce them.
    I'd go down the path of requesting an apology and requesting a procedure change with evidence that this will be/ is being used from here on in.
    It's up to you if you do want to go down any form of trying to get money out of them to replace the dog eventually but I'd personally avoid the free medical as 1. I don't know if I'd feel comfortable going back there and 2. You don't know what kind of attitude and treatment you'd get there having forced it.
    Regardless the first step before going legal action would be to create a letter of demand - keep this fact based and at the end state what you want out of it. Oh and give a deadline (but a reasonable one).
    They will undoubtedly have some form of insurance which will state what they can and cannot state (i.e. admit liability) so be prepared if they can't apologise.
    If you do want money then it will come out of the insurers pocket in the long run not the vet (except for a premium bump) so put your procedure request in there too so that it applies at a ground level.
    All the best

    • +2

      good advice, thanks for taking the time to write it :)

  • -1

    If your dog is the type that would simply run, perhaps you do need to invest in a GPS collar.

    Shit happens,

    • +4

      no, hes not, he was just scared and in pain and panicked

      • +2

        Ok understand,
        Sorry brother,
        Hope you find him.

  • -7

    Just some advice. When you take ur dog to the vet make sure you stay with them and take them home with you. Dropping them off isn’t the way to do things and I’d refuse to leave them alone if it was my dog. Same as I would refuse to do it with a child. Only time I’ve had to leave them there was over night when they were so sick they needed 24/7 attention. If the vet can’t accommodate you then take them to another vet. Really they are like little children.

    Having said that. I hope you find you dog. My Labrador recently passed away at 15 and it hurt like hell when it happened.

    • +2

      I think you missed the part where OP was getting their pet desexed, as I have never heard of a vet that allows pet owners to go into surgery with them and wait in the pet recovery area afterwards. When your pet has to have a procedure you need to drop them off and pick them up later, that's just the way it works.

      Sorry to hear about your Lab, it's always hard to lose family members.
      I hope OP finds Kuma soon, it must be hard to not know.

    • +2

      I know of no vet that would allow you out the back with the dog while they were being desexed.

      • -5

        Didn’t read desexed. But when he had the operation I waited in the foyer. Also never desexed my dog. Wanted him as he was made.

  • Out of curiousity what to the Vet offer you when this happened? I imagine you regrouped at the vet after searching for endless hours? Surely with their screw up they've been forthcoming with some sort of offer?

  • -2

    How much was it? Just ask for the compensation.

  • +12

    I was hoping to come on here to find out Kuma is home, any updates?
    Ignore the comments from those that don't understand what you are going through. I would probably be up on assault charges if it was me. Negligence is not acceptable.

    • +1

      still searching unfortunately :(

  • +1

    So Sorry ry to hear about this. But don't give up, our cat disappeared after we moved and we did everything you did, to no avail. And then she turned up 5 weeks later

  • +1

    Really hope you find you buddy.

  • +1

    Just shared your Facebook post, good luck, really hope you find him how awful.

  • Any update?

    • +1

      no luck this weekend, we printed 1,000 flyers and did a mail drop in the surrounding area he was last seen

      • +2

        Thanks, I have been worried about your dog all weekend. I am based in Brisbane but if there is anything I can do to help please let me know.

  • -5

    If this happened to me I would lose my shit.

    Yes lawyers are expensive. If you can't afford it, do it yourself - file a Statement of Claim at your local court, not sure about Tasmania but in NSW it's all done online and it costs $80 for individuals. I'd want no less than $100k if they want to settle.

    Also demand the vet offer a reward out of his own pocket to find the dog.

    Go on his company facebook.

    Register <vetnamelostmydog>.com.au - it's not defamation if it's the truth - post full recount and SEO the shit out of that page.

    Go full nuclear on this piece of shit.

    • +6

      Or alternatively:

      1. Take a valium.
      2. Keep your shit in your pants.
      3. Calmly acknowledge that sometimes things will go wrong, especially when animals are involved.

      This timely advice approved by AngryChicken.

    • -1

      yeah, understand how you feel and it is negligence and they are responsible, but i believe they are sorry and will learn from their mistake. as i said before, if it stings them a bit, they will be sure to implement procedures to prevent it from happening again

  • +1

    Could be worse…

    • +1

      i agree, thats worse

    • +4

      Umm, that's because the vet did it, just like i blame you for your post instead of climate change.

      • +1

        lol, some people cant read hey

  • -3

    Story seems bullshit, what sort of vet leaves the back door open, moves an animal without a lead on it and then doesn't chase after the dog until its caught if it actually did run away.

    • and i would make up this story why exactly?

      https://www.facebook.com/montrosevetcentre/posts/76349702050…

      • No I meant the story from the vet. But yeah your link to their facebook sure makes it look legit.

        May I ask why they would be walking a dog that has just been de-sexed I assume with surgery?

        Never heard of a vet walking a dog.

        • ah sorry, i read it with a negative mindset :(

          the vet was just taking him to the toilet before they gave him back to me in their back "secure" area

      • I don't think you are lying but weirdos on the Internet make up all types of strange shit.

        Why they do it is a mystery. For attention, presumably.

      • +1

        I don't like their post..
        There is no apologetic tone at all. It just says unfortunately.. And that it can happen to anybody etc.
        Take some responsibility and publicly apologise, that is the least that I would expect.

        • +1

          Why dont you phone them and ask them to apologise to you over the phone if you think you have been triggered.

        • @hell0:

          I am not going to waste their time but I wouldn't go there with my pets..

  • +1

    Can someone tell me why OP even need to ask any of these when the majority already think the vet is responsible? So shouldn't the vet be actively apologized and compensated OP already? Does OP even need to ask the vet for any of these?

    Simple logic, if the vet is not doing these already, isn't it a hint that the vet is a dodgy one? Name and shame!

    You did something wrong, you don't wait until other to ask you to say sorry. If you do, you are trying to dodge your responsibility.

    • If you have your car stolen, there is usually a waiting period before they begin processing a claim.

      If I was a vet I'd wait a bit in case the dog shows up.

      Also, I don't think the vet can win on this one. They offer too quickly or too late, they're going to be critisized

  • +1

    The vet obviously needs to change their practices regarding handling animals in situations like these and the staff should get appropriate training. So next time they don't leave doors wide open so precious family members can run away because they're scared. Completely horrible situation and wish you all the best finding them.

  • My vets front door opens onto a very busy road. It doesn't open automatically from the inside you have to press a button to get out.

    • What does that have to do with this story?

  • +6

    Step 1: Don't ask OzBargain.
    Step 2: Ask a laywer.
    Step 3: Follow the advice of the lawyer.

    • -2

      Like a lawyer is going to help you decide what is morally right compared to a financial gain…lol

      • +1

        OP didn't ask for ethical advice. They asked for advice as to how they would take legal action.

        Of course a lawyer wouldn't help you decide what is morally right. That's not their job. A philosopher will help you decide what is morally right.

        Either way, ain't gonna find it here.

  • I'd be sending them a bill for the replacement value

    Unfortunately dogs are (generally) low monetary value and high emotional value

  • Terrible to hear..

    Are you comfortable on posting what area, breed and how the dog looks like over here when he/she went missing?

    The OZbargain community might be able to keep a look out when passing those areas

  • If you have any updates can you please update the thread?
    Thanks and good luck

    • +1

      no updates unfortunately, at this stage just posting fliers and following up possible sightings

  • Consider just hitting them up for heavily discounted treatment on your next pet, ie their time free.
    That really costs them nothing, just time.
    It would be agreed to much easier than cash and lawyers taking their cut.
    At the very least they would surely do the expensive puppy process free.

    I know a replacement dog is no compensation and a pet can never be replaced. But neither is a lawsuit, that will just make you feel worse.

  • Have just come back to look if you had found Kuma. So sorry you have no news yet.
    When watching “ A Current Affair” last night a story came on re an owner who got his dog back after 7 years.! The beautiful lab. Was dog napped from his home & despite all trying to find him , did not reappear.
    THEN - the dog needed vet treatment, where it was found that he was microchipped under the correct owners name & rightfully returned ( the dog & owner were ecstatic to see each other - even after 7 years!) Don’t know about the outcome for the dognappers - I was in tears by then.
    SO - is Kuma microchipped? If so, even if it was the worst scenario of him having been run over, when found ,you would be notified.
    Truly hope that won’t be the case. However, you need closure, hopefully with a good ending.

    • yeah, he actually got microchipped by the vet the same day, so hoping that does pay off

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