Telstra No Longer Supporting "Carrier Billing" for Grandfather Telstra Prepaid (Dec 3 2017)

Vangelon on 11/11/2017 - 07:13
Last edited 11/11/2017 - 21:21

So it seems Telstra are phasing out carrier billing.

From the page:
"From 3 December 2017 you will not be able to subscribe to new digital content, apps or services from other companies through Premium SMS or Telstra Carrier Billing. This is because we're phasing out Premium Service subscriptions."

So it seems Telstra are phasing out carrier billing for Google Play, etc for prepaid customers.

——— CLARIFICATION!!! ———

I need to fix this after talking to a few people.

"Does the change affect all content?
No. If you have existing subscription services, or you add new subscriptions before 3 December, they will still appear on your Telstra bill or if you are a pre-paid customer, they will continue to be debited from your pre-paid account."

IT WILL ALSO NOT AFFECT ONCE OFF PURCHASES; FOR EXAMPLE - IN-GAME OR APPS THAT COST MONEY.

It will only affect NEW subscriptions AFTER December 3rd! So if you're not signed up to Netflix or the like yet, and are thinking about it, DO IT BEFORE DECEMBER 3rd!!

Sorry for the misleading information.

In saying that, bummer, because I was attempting to offload some vouchers I had to people who wanted Google Play credit and were on old grandfather plans that could use them, i.e. Freedom Plus, Encore, etc.

If anyone is willing to give me a hand, PM me, but just for general knowledge, I linked the FAQ / Crowd Support link above. RIP :(

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Comments

        • macmine on 06/01/2018 - 10:19

          @dazweeja: Yes you are right. I could do it at $29 at one point in time, but now it only accepts $28 as maximum.

          I did notice one more thing- Boku charges an additional 25 cents for each withdrawal. So, if Boku requests $40, the total amount deducted would be $40.25.

          I tried two different amounts, and both times got an additional 25 cents taken out.

    • aarons on 10/12/2017 - 14:11

      I can't seem to find the Boku payment option, Has it been removed?

      • dazweeja on 12/12/2017 - 10:14

        I just got mine to appear after trial and error. It would only work for me for amounts of $AUD28 and below. I'm not sure if you have to activate a Boku account first? I couldn't log into Boku because I'd never made a purchase so I bought $3.50 of RP from League of Legends (there's probably cheaper Boku purchases available). Not entirely sure if this step was necessary because I was trying $AUD29 then which doesn't work.

        • aarons on 12/12/2017 - 11:31

          I got it to work once but now I keep getting 'transaction declined' after I choose boku, before the part where you enter your phone number.
          I got $26 for $45 of credit which I think works out slightly better

          Are there any other places I can use boku?

        • dazweeja on 12/12/2017 - 12:20

          @aarons:

          I just did another $26 (thanks for the tip). It worked although one of the texts said, "U have reached or passed $30.00 spend on services provided by Boku" so maybe your issue is related to that?

        • aarons on 13/12/2017 - 08:47

          @dazweeja:
          Is it still working for you? The option to add funds to my wallet has disappeared from the app

        • dazweeja on 13/12/2017 - 09:40
          +1

          @aarons:

          I didn't proceed further but the Boku option is still there when I try to add funds of $28 or below.

        • perthhunter on 04/01/2018 - 01:21

          I tried to use G2A but was told by Telstra livechat they can no longer enable premium SMS for prepaid service and it'll also be disabled for others on prepaid..
          Anyway I couldn't register my mobile for G2A as it kept complaining the SMS and email tokens had expired although I entered them within 15 seconds.

        • dazweeja on 04/01/2018 - 08:13

          @perthhunter:

          Unless you have to send a SMS to a 19 number during G2A setup, and I'm pretty sure you don't, I'm not sure what it has to do with premium SMS or why you're having a problem signing up for G2A.

          I can still use Boku with G2A too. For G2A, it's a one-off charge, not a subscription, and that's meant to be still allowed so I guess we'll see if it continues to work.

        • perthhunter on 04/01/2018 - 18:28

          @dazweeja: Thanks for the info.. you're right - I'll try setting up G2A and Boku again..

        • dazweeja on 04/01/2018 - 19:08

          @perthhunter:

          Good luck! I hope it keeps going because it effectively halves the cost of my recharge ($20 back for each $40 recharge).

      • macmine on 06/01/2018 - 10:20

        Hi aarons, check the previous thread just above. Answers to your questions there. 😁

  • marquise on 07/12/2017 - 14:30

    Doesn't look like you can carrier bill to Windows Store either
    https://crowdsupport.telstra.com.au/t5/Windows-Phone/Windows…

  • victorteg on 07/12/2017 - 16:23

    Has anyone been able to confirm if any of their existing subscription (prior to 3rd Dec) has been charged from their Prepaid balance?

    In my case, I have a Google Music Family Plan due for renewal until on 17th Dec, still marked as expected to be charged from my Telstra Prepaid.

    If it does not occur then, I may go for a $39 postpaid over 11 months (15GB on 4GX)

    • dsgfh on 07/12/2017 - 21:26

      My Google Play family plan failed today

      • victorteg on 08/12/2017 - 10:36

        Thanks for replying. I also do not fancy my chances…

    • Zorololo on 09/12/2017 - 02:44

      I had the motor tread on-demand subscription for the past year or two billing to my Telstra account and it failed Dec 4th. Subs are dead.

  • fozzie on 08/12/2017 - 17:47
    +2

    Bye bye Telstra. I have a few more $30 to use, once they are used up I’m moving either to
    Coles (3gb for $20 every 35 days)
    Kogan (6gb $205 for 1 year, that offer comes and goes).
    If something better turns up I will move to that. I am more likely to go to Coles, as it’s a monthly plan and then If an unmissable offer comes up i can move (whilst Kogan will lock me in )

  • wishart on 12/12/2017 - 03:58

    I will just use my remaining credit balance $212 for work SMS. At least it can be used for my tax deduction. After that, I will move to the other provider such as TPG or Coles.

  • fenric on 12/12/2017 - 23:09

    Just lost netflix my subscription saying that the "payment method is invalid."
    Game over man….game over!

    • marquise on 12/12/2017 - 23:15

      I was fortunate enough to get a whole extra month of Netflix as my subscription renewed on 3/12!
      Then it's 20% discounted Google Play cards from here on out.

  • belongsinforums on 13/12/2017 - 12:34

    YouTube say they can't deduct from my Telstra account anymore. And I tried IAP - also no go. Crud.

  • uppitt on 22/12/2017 - 11:04
    +1

    goodbye Telstra, just ported away the 1st phone… more to go

    • ESEMCE on 27/12/2017 - 14:22

      Will be porting mine tonight After Credit Me2U-ing my remaining credit to a new Data SIM to burn through while on holiday.

  • marquise on 26/12/2017 - 14:40

    My sister has $800 of credit on her F+ account! But she uses an iphone. I was trying to use boku and g2a to get the credit out, but when I replied to the boku sms, I got a Telstra msg saying premium sms wouldn't work.

    Do you think this is because she has never used premium sms before the changeover? I was able to set mine up on Android after the 3rd, but perhaps it allowed me because I had been using Google Play carrier billing prior?

    Any ideas guys?

  • Axelstrife on 27/12/2017 - 16:53
    +1

    Ported to amaysim $10 prepaid yesterday.
    Less reception but I'm always on Wi-Fi at home.
    It was good while it lasted.

  • ESEMCE on 28/12/2017 - 09:03

    Port to $15 ALDI went through this morning. 5Gb bonus data and 10c recharge credit remaining on my account. :(
    $13 Credit Me2U'd to a "data" SIM, my wife's credit expires 5th Jan, so I'll be Me2U-ing her $43 odd credit over the coming days before we switch her across to ALDI too.
    Should make quite a handy SIM with the Prepaid Plus 9Gb bonus data.

  • nagel on 09/01/2018 - 21:19

    So I am now using Boku getting about $17 back on my $30 recharge. So is there any better value provider/plan then $13 for 1.5gb data and unlimited calls/texts?

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