Ok fellow OZBs - who takes the OZB Shonky award for the worst internet provider? Take a moment to cast your vote - Who is the worst and why ?
OZB Shonky Awards - Which ISP Is The Worst and Why?
Poll Options
- 246TPG
- 153Telstra
- 119Optus
- 58BuzzTelco
- 43Dodo
- 34MyRepublic
- 31iiNet
- 26Belong
- 21Exetel
- 10Other (please state)
- 7Internode
- 6Iprimus
- 5AussieBroadband
- 4Infinity Telco
- 4Spintel
- 3Australia Broadband
- 3Skymesh
- 2Telecube
- 2Amaysim
- 2Mungi
- 2Mate Communicate
- 0Foxtel ISP
Comments
Good idea..might be coming up soon.
Someone should send the final results to these ISPs and current affairs/60 Minutes may be…?
Results aren't adjusted for the no of people on an ISP. A bigger ISP will get higher up the list just because it has more users. Results are unfortunately not really an indication of anything
@MikeKulls: Yeah, make sense that TPG would be the highest since i expected a large portion of ozbargainers would have use their service at some stage.
Statistic without context is meaningless.
WTF presents the annual Ozbargain Shonky Awards :)
Lol ..happy to host 😊
Are you able to add Foxtel please. Thanks
I dont think foxtel is an isp.
@nzthunderboy: 'I stand corrected' means you were right in the first place and I was wrong. Sorry for
not making that clear. 😊
brought to you by Beats
Yeah I've heard Beats aren't too good. Audio Technica is supposed to be really good though FYI
But we all know Bose is best because when you cancel out all those noises from around you can you put a price on that!
Other (NBNco)
Not techncally an ISP, but at the heart of the problem. lolYes thats true but then you can argue its KRud and turnbull that f#$ked up NBNco. LOL Bloody politicians!@
Wasnt Labor trying to convince Liberal we need Optic Fibre and Liberal was all, proles dont need nice things?
I believe Rudd and Labor had the fttp as their plan and what most got under that govt… Libs came in and shat all over it and here we are…
@HARSHREALITY:
Disagree, taking politics out of the equation the NBN as first proposed was great foresight into developing infrastructure for the future.@HARSHREALITY: Yawn. Fibre optic is a pretty good choice future-wise and would have been ideal in most it was planned for. Now the coalition have installed a system that is outdated and in need of upgrade right now — before it has even been installed. Very nice!
Please explain how the ongoing copper maintenance costs vs fibre upkeep costs didn't make sense. I'm all ears. And how it's a waste to finally get an infrastructure that spans the country
Rudd didn't ruin the NBN, I'm super happy with FTTP. Thats all on Malcolm and his Fraud Band
Its almost as infrastructure costs money. Its almost as if it would have paid for its self over the next 20-30 years.
If what you said is true, then the current FTTN is also bankrupting us, since its costing about the same money of money. Maybe research things yourself, rather then regurgitate murdoch/lnp lies.
Yep FTTP is very nice thank you, even with MyRepublic who don't seem to be getting much love. I've had the occasional drop out and it was a mission to get connected but from my experience the MR service on FTTP is very good.
@HARSHREALITY: I work hard and pay my taxes, I lived off my savings when I was between jobs rather than go to centrelink.
Its shortsighted to think that providing the population with high speed internet is just for people to play games. When telephones were becoming popular there were people like you talking about how spending all this money rolling out copper just so people can have a chat was a waste of money.
Just because you struggle to understand why something is beneficial doesn't mean that it isn't. Perhaps your time could be better spent reading up on these things so that you can argue an actual point rather than trying to push a narrative that anyone who disagrees with you is lazy or entitled.
@WTF:
The question of the cost and mess of the current NBN is a separate issue to the cost of what Rudd promised. I hope you have the mental capabilities to understand they are DIFFERENT.
I hope you and others can understanding HOW MUCH MORE work would have been involved to put in fiber to every house in every town and suburb ALL over the country over the compromises we have today. Sure we have less and slower internet compared to what KR promised but that LESS means LESS was spent.
Are people really that stupid, they think digging up trenches and other similar work and laying down super fiber TO EVERY house in the country would cost nothing ?
@WTF:
DO you understand if HALF the country had trenches and fibre put in, that means an individual cost for each HOUSE of thousands of dollars ?
How long would it take just one has to pay for this job ? If you pay $70 a month, after costs, that barely leaves maybe $10 for infrastructure. Do you know how long a $5000 job gets paid of at $10 a month ? The repayments barely pay back the interest.
Http://theconversation.com/amp/how-do-labor-and-the-coalitio…
It's 3 billion less than the proposed Labour budget. That's pathetic. The nbn Co has already made 8bn in losses and proposed projection of nbn is still way off schedule.
Who cares if it costs money? Heard of investment? Our internet is absolutely terrible, we rank as having some of the worst internet speeds for a developed country. It's disingenuous to say people who support fttp don't understand money.
Look your facts up
D: Http://theconversation.com/amp/how-do-labor-and-the-coalitio…
It's 3 billion less than the proposed Labour budget. That's pathetic. The nbn Co has already made 8bn in losses and proposed projection of nbn is still way off schedule…
99: Im not denying the current NBN "project" has itself gone over budget.. if the Labor plan had been completed it too would have gone over budget by many times more.
D: Who cares if it costs money? Heard of investment?
99: Then why dont you BUY fttp to YOUR house out of YOUR pocket ?
You claim money doesnt count and yet next to nobody has done this. Businesses have bought super fast internet for many years before this whole NBN thing was born. The problem is there are too many freeloaders who want the tax payer to pay the thousands for this work.
D: Http://theconversation.com/amp/how-do-labor-and-the-coalitio…
Those figures are bullshit. ow can it cost just 3B more to give FTTP to 3x more houses.
There is no proof for these claims, just a lot of writing and no figures or itemised costs for all the items that make up the entire package.
Life is a bit more complicated than just making numbers up…
Most small business can't afford to spend thousands to get a decent broadband connection yet they would be more profitable and hence employ more people and pay more tax if they had better connectivity.
Do you have any idea how much the telephone system would cost to build in todays dollars? It was an essential investment to bulld a nation. I bet you'd have said it wasn't worth the money and we should keep employing small children to deliver telegraphs. Small minded and backward looking.
LH: Most small business can't afford to spend thousands to get a decent broadband connection yet they would be more profitable and hence employ more people and pay more tax if they had better connectivity.
99: So who do you think should pay the TENS of BILLIONS that the gov would need for super fast inet for everyone ?
You do realise that MOST and i mean over 80% comes from the same people you claim afford to pay a few thousand for faster i=net ?
LH: Do you have any idea how much the telephone system would cost to build in todays dollars?
It was an essential investment to bulld a nation.
99: Im not arguing of the value, im simply stating it all costs money. Money that someone has to pay. This is a problem nobody in their replies to me, seems to actually address.
I think you will find a lot of people paid considerable sums to get telephones installed. Even today phone installation isnt free.
LH: Small minded and backward looking.
99: No you are the one who is small minded, because its a question of who pays.
Instead of criticising me, please tell me where YOU will find $50B or more for super fast internet for everyone ?
Im waiting for your reply.
@ninetyNineCents: Heres my reply, having read your screed I seriously don't give 2 shits what you think.
Have a nice day :)
Run away and play with your toys little girl. You obviously have no concept of how big people have to count money to pay for things.
@ninetyNineCents: You're treating the country like it is a business, and it isn't. the literal purpose of tax is to build infrastructure for the people to utilise. The highest paying jobs currently didn't exist 20 years ago, all of which exist due to the internet/computing. IT's all well and good to say "who pays it" but that is a short sighted mentality. We don't invest properly in the internet for the whole nation, we fall behind. If we fall behind, the conversation of cost will be irrelevant, as we'll be a third world country trying to compete with countries that are innovating due to easer access to technology, whilst we are playing with rocks still.
The answer to who will pay, the hundreds of industries that will be invented over the next 20 years, the thousands of companies that don't currently exist but will be able to due to access to this infrastructure. Those companies will be paying tax dollars. The same cycle that has been existing for the past century. This conservative mentality needs to die in a fire, because the reality of it is, it isn't conservative at all. You think in 2-5 years like a business. Where a country needs to think in terms of 10-20 years to keep their country relevant and to not leave a useless economy for the next generation. Sometimes that means spending a lot of money to build up infrastructure that can take several years to fully be realised. Business mentality is not how countries work. They are two complete different beasts.
OM: You're treating the country like it is a business, and it isn't. the literal purpose of tax is to build infrastructure for the people to utilise.
99: No im being realistic. Whether you like it or not, the government cant give everything to everyone. Life isnt free.
~~~
OM: IT's all well and good to say "who pays it" but that is a short sighted mentality
99: No its not, because if governments spend money like its free, the country will turn into a banana republic.
Feel free to not pay your bills and see what happens to your own personal situation.
~
OM: The answer to who will pay, the hundreds of industries that will be invented over the next 20 years, the thousands of companies that don't currently exist but will be able to due to access to this infrastructure. Those companies will be paying tax dollars.
99: Those companies do have access to infrastructure, its called the cloud. I would suggest you learn how the cloud works, its a cimpletely different environment than random homes and small shops getting fast internet.
Thats not how business works, nobody should be hosting their website on a computer on premises. This is why the cloud was invented, because those self host types dont have the time to patch all security problems, and how to scale.
It costs far more to do this yourself than let some cloud provider do it for you.
~~
OM: This conservative mentality needs to die in a fire, because the reality of it is, it isn't conservative at all. You think in 2-5 years like a business.
99: Sorry mate, you have no idea what you are talking about. Enabling business to host their computer systems on site IS THE DUMBEST thing one can do.
Feel free to argue with me….
~~
OM: Sometimes that means spending a lot of money to build up infrastructure that can take several years to fully be realised. Business mentality is not how countries work. They are two complete different beasts.
99: Making high speed internet for homes doesnt en courage businesses. You have no idea what you are talking about.
There are barely 10 jobs in australia where people can do programming from home, feel free to look on your favourite websites. All other home business types can manage just fine in broadband speeds, they dont need 100mb or faster.
Again feel free to give me counter examples…
@ninetyNineCents: gotta say, at no point did I mention anything about businesses hosting anything on site. I'd love to know where you pulled that nonsense from. It's clear your understanding of technology is at best the few words someone once told you. Time to go to school and get some basic understanding under your belt.
I'm not gonna waste any more time on you. You just don't have the capacity to understand the economic management of a country, you are at the level of a simple business owner, or home owner at absolute best. Good luck to you mate, it's very clear you need it.
OM: gotta say, at no point did I mention anything about businesses hosting anything on site. I'd love to know where you pulled that nonsense from.
99: So who exactly needs mega fast inet at home then for business ?
~
OM: I'm not gonna waste any more time on you.
99: Of course not, because you cant actually provide a real world example why anyone needs megabits of megabits of inet at home for business.
Sure people want UHD for movies but other than that, theres no real use case.
OM: You just don't have the capacity to understand the economic management of a country, you are at the level of a simple business owner, or home owner at absolute best.
99: Well why dont you be gracious and educate me the a few examples of who does need 100 megabit inet at home…
@ninetyNineCents: Please learn how to understand that countries develop for the future not the now. That is the conservative idiot mindset. Sure, not everyone needs that "NOW" but who knows what will ahppen, what technology will appear. Go back 20 years ago and tell everyone they need a 2mb connection and they'd all laugh. What for. Are you not seeing how fast technology is changing? You can't be this blind. it's insane that I'm even having this conversation. Just stop, you are a poor thinker.
OM: Please learn how to understand that countries develop for the future not the now. That is the conservative idiot mindset
99: Of course they do, but what is your business case ?
You didnt actually give me an example of why a home needs super faster internet for a business use.
I already told you real businesses dont run off home connections, they use the cloud or other similarly large data centers.
~
OM: Go back 20 years ago and tell everyone they need a 2mb connection and they'd all laugh.
99: The only reason homes need a 2mb connection isnt for business, its for watching videos.
You keep telling me its for business and the only current example is for pleasure.
~
OM: What for. Are you not seeing how fast technology is changing? You can't be this blind. it's insane that I'm even having this conversation. Just stop, you are a poor thinker.
99: The problem is you cant differentiate between business and everything else.
Technology is changing but the vast majority of tech workers still go into the office. Almost nobody in tech works from home, just like 20 years ago. People "could" work from home , most of us have fast enough internet to support this, BUT nibody does it because of culture etc.
Giving everyone internet that is 100x faster isnt going to change this…@ninetyNineCents: Prey tell how a business will access a cloud service? My literal job is setting up internet infrastructure for business. Telstra enterprise and Government. FttN, FttB, FttC is a (profanity) shit storm for businesses and a massive fail for a lot of them that were hoping for better data transfer. The current copper network is not cutting it even slightly, and FttN is miserably failing to offer them the right solutions for where they wish to expand.
You also realise that businesses can function by offering products to consumers, right? Products that can utitilse the internet? Or is this beyond your scope of imagination? It seems like the only concept of business you understand is a basic office environment. Having to offer you examples towards strawman version of my argument is a waste of my time. Honestly everything is wasted on you. Be gone. you are a waste of space and existence.
OM: Prey tell how a business will access a cloud service?
99: They dont need 100mb to access the cloud, 2mb is more than enough.
~
OM: My literal job is setting up internet infrastructure for business.
99: Thats right, NBN is mostly about homes. Most homes dont use inet for buisiness… and when i say i most that really is 75% +. I wont say 95% which is more accurate.
Its crazy to spend $50 or $100B and give all those homes 100mb when barely 1% of them actually need it for business.
~
OM: You also realise that businesses can function by offering products to consumers, right?
99: No customer needs 100mb, thats something like 10x 8k TV streams maybe more. No home needs that much, they can live just fine on what was regular ADSL.
You seem to be confusing what business and homes need or want.
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OM: Products that can utitilse the internet?
99: Please tell me why would a home need 100mb or 1000mb…
Remember not all homes are businesses, very homes are actually internet businesses. Ebay sellers dont need 1000mb.
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OM: Or is this beyond your scope of imagination?
99: Before you start the insults, earn the right too. Explain who needs 100mb or 10000mb and then tell me what percentage of the population would be these types of users.
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OM : Honestly everything is wasted on you. Be gone. you are a waste of space and existence.
99: no the loser is you. Yet again you keep on throwin insults, but you have uyet to provide A SINGLE EXAMPLE OF A BUSINESS operating at a HOME that needs 100mb or 1000mb. Now when you do, the next question i ask will be , how many of those businesses will there be out of ALL the homes in ALL australia. Then factor the cost of the country for this super fast inet to the country, 50B + and ask is it smart to spend $50B for just a few thousand of these people.
i keep asking you for WHO needs 1000mb from home to do businessness and you CANT provide a SINGLE example of a group of people that need it today.
YOu want to spend 100B and you cant even tell me who the customers that need this are. If your case is that VALID, you should be able to tell me at the very least a few dozens jobs that would employ 10k or 100k people.
BUT YOU CANT TELL ME ONE.
@ninetyNineCents: Mate I've responded, you're far too dense to understand it though. If you think a business only needs 2mb connections, you're (profanity) deluded beyond all help. If you think 10 loads of 8k streaming is possible off 100mb you have a serious misunderstanding of how the internet works, a god damn 4k stream requires a minimum of 25mb connection, a speed that is not possible off of over 50% of FttN. Seriously work the math out. Just use your (profanity) head for even 5 seconds.
You seriously haven't the slightest idea of what is necessary at all. Remove yourself entirely from public life. You are a worthless mongoloid. My old company utilised an entire virtual workstation, and needed a minimum of 20/20 ethernet lite to function, before we set that up it was inoperable. That was only with 12 people working at each site too, let alone businesses with staff in the hundreds. Seriously shut the (profanity) up, you don't have god damn clue about anything you speak about. (profanity) off back to the stone age where you belong.
OM: Mate I've responded, you're far too dense to understand it though.
99: no you didnt. you talk pie in the sky, you gave me ZERO concrete examples.
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OM: If you think a business only needs 2mb connections, you're (profanity) deluded beyond all help.99: We have been talking about the NBN which concerns HOMES. You made the claim long ago that people working from home need 100/1000+ types of internet.
You are talking about businesses. We dont need NBN in homes to help businesses.
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OM: If you think 10 loads of 8k streaming is possible off 100mb you have a serious misunderstanding of how the internet works, a god damn 4k stream requires a minimum of 25mb connection, a speed that is not possible off of over 50% of FttN. Seriously work the math out. Just use your (profanity) head for even 5 seconds.
99: You are completely confused, the NBN is about bringing super fast inet to homes. That has nothing to do with BUSINESSES.
Its insane to WANT to give super fast internet to MILLIONS of homes aorund australia, when at best a few thousand businesses would require that to work from home.
No serious business that needs super fast business SHOULD be operating out of someones basement.
~~
OM: You seriously haven't the slightest idea of what is necessary at all. Remove yourself entirely from public life. You are a worthless mongoloid.
99: Here we go again, i asked for a CONCRETE REAL WORLD EXAMPLE and all you can throw are your worthless insults.
SO tell me 3x examples of businesses that OPERATE FROM HOMES.
HOMES not business premises, HOMES i will repeat again, we are talking about HOMES.
~~
OM: That was only with 12 people working at each site too, let alone businesses with staff in the hundreds.
99: THose people are not working from someones backyard or garage, they are most likely on a commerical SITE.
The NBN is MOSTLY about giving internet to HOMES. TO give super fast internet to sites like that customer, dioesnt mean we need to give the same to every f**king home in australia ?
Do you understand that ?
Many Business sites may need mega fast internet, i have never denied that, HOMES dont need the same. Anyone WHO RUNS their business from HOME, can manage just fine on a regular what we have TODAY internet. THey dont need 100x faster, which businesses may need.
OM: That was only with 12 people working at each site too, let alone businesses with staff in the hundreds.
99: THose people are not working from someones backyard or garage, they are most likely on a commerical SITE.
The NBN is MOSTLY about giving internet to HOMES. TO give super fast internet to sites like that customer, dioesnt mean we need to give the same to every f**king home in australia ?
Do you understand that ?
Many Business sites may need mega fast internet, i have never denied that, HOMES dont need the same. Anyone WHO RUNS their business from HOME, can manage just fine on a regular what we have TODAY internet. THey dont need 100x faster, which businesses may need.
~~
After all look at yourself, how many customers have you ever sold mega fast internet for their HOME BUSINESS ?
You dont build a railway line to EVERY STREET because SOME businesses may need one. You only build the railway line to the premises that need it. YOu could build railway lines for EVERY STREET but that would be insane. A railway line is like super fast internet, its about capacity. For the vast majority of people roads are enough for them to move whatever they need, for big businesses that need more maybe then you install railway lines, but you dont build railways for every house in the country… thats insane.
and yet you want to buid railway type capacity for homes that simply dont need it.
Do you work from home, im going to guess no. Does anyone in your office or building work from home. Again im going to guess the vast majority dont.
Theres is no reason why you cant work from home, but the business culture of australia n your boss and the company doesnt allow this. Thats another point i said before but obviously it flew over your head. You dont need 1000mb internet to sell or talk with customers in YOUR type of business. Im saying FOR YOU to make the sale ior answer general inquiries, but it doesnt happen.
Working from home enabled by technology like the internet is BULLSHIT. Its been possible for at least 10 years, and yet 99% of people WHO COULD or WHO MIGHT WANT TOO, simply dont because the culture doesnt enable this. Agfain i will repeat the culture doesnt enable it, businesses dont enable this to happen. If next to nobody who woul use and benefit from super fast internet, works from home, why does every home need it ?
WHY ?
Go look at any job website, there are basically ZERO work from home jobs in the tech industry. They pop up here and there, but its so obvious they are minority that its rare to see more than one or two and yet there are dozens of the same roles that require people to come into offices.
Its not me who makes it this way, thats how the country operates. Of course the transport situation in sydney would benefit, tens of thousands of IT guys and girls COULD work from home, but they dont because their business doesnt want them too. They arent stopped by the speed of the internet, its all about culture and other business hurdles.
I cant believe my beloved TPG is up there. they tell you upon entering the contract that the discounted price is for no service guarantees, then they overdeliver. Been with these guys 4 years and they gave me FTTB and helped me avoid the NBN nightmare. So here I be standing up for them.
been with them for more than 6years, had an issue once with frequent disconnects. Contacted them about it, and a tech was dispatched in 1-2 weeks from telstra. Nil issues since.
I cant believe my beloved TPG is up there.
You should tell TPG your feelings for them.
I'm waiting for Valentines Day. They truely are the centre of my universe.
I'm going to send you an anonymous Valentin on Valentine's day stormii-y.
I've been on TPG for 5 months now, as soon as the 7 months are up (12 month contract) I'm out of there. Never have I had such unreliable wifi, and I love the fact it dips into your bank account if you make too many calls. I just get an email saying "We have taken out $20.00 from your account to add to your balance. It expires next billing cycle (often less than a week away). This can happen multiple times in a month, sometimes $10 and sometimes $20. Home phone service is shocking, no added call features unlike other providers.
We had a problem with our modem and they sent a new one (exact same). The old one finally decided to work again and then TPG billed us for the modem they sent out. Dipped into the account again.
Meanwhile, Telstra gave out all their customers new Telstra Gateway Max modems (better than the TPG one), a wireless phone and all the cabling for free.TPG gets my vote for being shonky. $69.99 a month + $50 in added charges makes it more expensive than Telstra! Oh, and the fact that they disconnected our phone service to give us a new number, which we didn't even ask for. You can yell at them until you're blue in the face but they don't listen. Took at least a few days (again with no phone) to get our number back. Why do they have to disconnect our phone to change a number?
That sounds painful.. Did you take them to the TIO?
I'm not exactly sure how to prove it, so didn't bother. They probably won't take it seriously or follow it up anyway…
But yes, very painful indeed.The TIO are ruthless on the Telco… If you don't get a result, it means you never had a case in the first place. I've had customers get out of $20000 data bills two months in a row as a month wasn't deemed enough time for the mother to educate the kid on why they're not allowed to torrent :/
@tassietigermaniac: well that's ridiculous. I might bother then, but wow $40000 because the kid torrented. Haha.
Technically it's not illegal to torrent as well, and the ISP has no way of seeing what content was downloaded so we have no defense. I'm still bitter about that case (I used to work at an ISP TIO Tech Support branch)
@tassietigermaniac: I know it's not illegal and the ISP doesn't know and all that but it just seems a bit convenient to me. Free 2 months because they downloaded too much.
They still had to pay their regular bills. We had to wear the excess data charges :(
@tassietigermaniac: But they are the ones with all this downloaded data now…
Good they still had to pay their regular bills but I could get someone to download half the Internet and then say I needed 2 months to 'educate' them. Everything I downloaded - not a cent came out of my pocket.
That's quite unfair, feel sorry for you :(
@tassietigermaniac: Yeah haha but still, it is indeed very frustrating and in a sense company money influences your money.
I dont use their phone services.
It's a landline that was rented off telstra but when we switched they didn't care about chasing it up. We just use it as the plan unlimited calls to standard selected numbers.
By Wifi do you mean the wireless signal, the Internet or wireless nbn?
I am on NBN at the moment, which comes through the modem. The landline is connected to the modem so now the walk around phones are connected and used. Except if I feel like standing over the modem during a phone call lol.
@pennypincher98: so the local WiFi signal is the problem?
If so you should look into the settings to optimize the wireless (mainly thru the channel used)
I believe tpg use a shitty modem prone to breaking.
If you mean there's congestion using the Internetthen this is tpg not servicing your area with adequate cvc.
You mention you're connected to the nbn which "comes through the modem". Over which medium? A cable?
Unfortunately you aren't being very specific with your answers so it's hard to gauge whether it's the modem, the configuration of that modem, the nbn technology type or the area youre connected too
@Hahuh: lol if I wanted to have a Q&A session I would've booked an interview slot.
On other networks, the connection is never so slow, the dropouts are far less frequent and the landline/walk arounds have much better quality. On TPG, I can get it to connect to the WiFi some days, but internet refuses to come through the connection.NBN isn't the problem. I've tried other telcos and they have worked much better. Switched to save a few bucks and the worst decision I've made.
@pennypincher98: maybe a distinction between the Internet and the WiFi would've saved us both some time
Also, what the hell is a walk around?
@Hahuh: a walk around is a cordless home phone, surely you've seen them before? You can walk around with them and charge them.
@BrodenIt: google image "cordless landline phone" or similar - the Panasonic and uniden phones are what I'm talking about.
@pennypincher98: I'm guessing you're either over the age of 30 or from somewhere where the term "walk around" is acceptable terminology for a cordless phone.
Its like the kiwi chilly box talk I've had years ago
@Hahuh: Haha neither, just old habits die hard :) Everyone in my house calls it a walk around but no one else really does.
I agree they are bad but would suggest upgrading your phone plan to something unlimited, wouldn’t that just cost you $10 extra?
It is unlimited. But by unlimited they only mean certain types of numbers. Eg 13/18/1300/1800 numbers attract a fee. Which is extremely annoying as when I pay bills over the phone, go to get info from someone or even check my damn bank balance it charges me.
@pennypincher98: Damn, thats terrible, especially because 18 should be free and 13 should be minimal charges as well. In the short term then, just use the overseas number for stuff, i.e. banks and most organisations will always have an local/national landline number that redirects to their 1300 number for customers to phone them up if they aren’t in country, it is essentially the same though. I used to do this with iinet when it would charge for 1300 calls but not for landlines.
@guster33: thanks for that advice I'll be sure to look into it :)
I think from memory I can do standard local and national calls so something to keep in mind!
WIFI has nothing to do with ANY isp.
It's easy to blame the ISP so usually
idiotslaypeople blame them first up.Yea, the problem is laymens whom are not understanding of technology goes to non-premium companies expecting premium service. You get a compliant. It's kinda the problem with a company offering good cheap plans, when something goes wrong (user fault or not), it goes pear shape quickly.
the sad thing is a large minority or made majority here are blaming their isp for problems outside their domain.
The truth is ISPS do very little, the vast majority of problems are actually because of actions or inactions of the telstra/optus/nbn who provide the infrastructure. All the isps are just glorified bill collectors a bit like the situation surrounding mobile phones.
The isp competition thing is a big sham and facade.
IKR. I mean i have been with TGP for well over 6 years. I never really used the equipment they provided. I have my own networking equipment, mostly brought during company auction. I mean the gear is overkill but I know the equipment is not the fault and it ISP/NBN co side.
The main thing is the support is decent unless you asking for technical support with their equipment. I complain about high ping and speed mid last year and show them my results from ping/speed test to Sydney base VPS during certain times. They say they would look into the problem, which they did. A few day after the high ping and low speed was virtually gone. During peak hours i still have max speed 94~ download 35~ upload.
How about a poll on the shonkiest retailers?