Uber Driver Stopped for Petrol. Are You for Real?

Lapplejack on 05/03/2018 - 12:18
Last edited 06/03/2018 - 18:45 by 1 other user

Hello everyone, I just wanted to get your opinion on this incident involving uber. I ordered an uber to get to work the other night which is only an 8km ~20 minute trip. After I got into the uber the driver informed me that "he'd been driving all over Sydney" and that he was running low on fuel. I said to him "are you serious?" and he told me that he was. I felt like at this point I had to just go with it as I was already running late. I ended up directing him to a servo that was a bit of a detour. I had to wait about 5-10 mins whilst he refuelled.

Anyway, long story short I ended up arriving at my destination on time. I subsequently emailed uber about the incident as I feel that it should be the driver's responsibility to make sure they have adequate fuel prior to accepting a journey, especially when it is such a short distance. I requested at least a partial refund for the time spent refuelling. They "thanked me for my feedback" but could offer no partial/full reimbursement of the fair as I arrived in less time than their estimated journey duration at the outset of the trip. I then had a few back and forth emails which ended with me saying that I won't use their service again, to which they replied with an "account deletion" email.

I am not really sure what the point of this post is but I just wanted to get this off my chest. I initially tried to get a taxify on the night but the wait was > 10 mins. I have only had good experiences with their service recently.

I always knew uber were bastards, especially after listening to The Dollop (http://thedollop.libsyn.com/271-uber) but this just cemented it. Anyone have a similar experience?

UPDATE

Summary as requested by some as maybe I haven't been as clear I could be:

*Ordered uber as I was running late for work (surge pricing) and didn't have enough time to walk/cycle/catch a camel
*Got into the uber and driver informed me that he was running low on fuel and needed to get fuel
*Driver didn't know where the nearest servo was so I directed him to one which was a bit of a detour
*We pulled up to the servo and had to wait for a free spot for him to refuel. Realistically probably took 5 mins.
*Arrived at my destination on time so net loss to the universe was nothing
*I emailed uber to let them now that I thought it was lame that my driver took a detour to refuel
*They replied by saying that they will look into it but would offer no refund as the the actual trip time/distance was less than the estimated time/distance
*I replied by saying this was unacceptable and that I would not be using uber anymore
*Uber replied with an account deletion email - this is what pissed me off the most as I think this was terrible customer service and what spurred me to create this thread
*Yes, entirely a first world problem but this whole website is essentially about the first world and its problems.

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Comments

  • Windows7forever on 06/03/2018 - 12:54

    You're a bloody whinger!

  • Mysterious on 06/03/2018 - 13:17
    +1

    Unacceptable. Assuming his last trip was something in the range of 1-30km (which is a generous range), he should have filled up on fuel earlier.

    Assuming hes literally only got like 0.5L left, what was this Uber driver doing driving around with 0.5-2L of fuel in his car in the first place?

  • myusername on 06/03/2018 - 13:53
    +1

    well this thread has bought out the lack of humanity and empathy in a great deal of people

  • Lockieasy on 06/03/2018 - 14:01
    +2

    Almost as bad as the time I had to wait for them to cook a new batch of fries at McDonalds.

    In all seriousness though, it sucks you had to pay a bit more but atleast he didn't do anything like my last Uber driver, who drove with his phone in his hand the whole way…

    You just have to keep in mind that it's an amateur service.

  • OpayuOnam on 06/03/2018 - 14:12

    I find it hard to believe it actually took 5 minutes to fill up.
    Also 5-10 mins is such aassive time difference, given that you got to your destination on time I would say this is more about you feeling that it took a long time than it actually taking that long.
    Having said that, I don't think it is right for the driver to fill up on your time, specially when uber charges per min and per km. But you're going about this the wrong way and wrong tone…

    Also it still beats that one time where cab driver went to get a kebab late night on the meter… 🤔

  • freemoneyhunter on 06/03/2018 - 15:21

    There are users here that do it, ronnknee & omgitzrick, they said yesterday they do it, fill up with a Uber customer in the car.

  • Godric on 06/03/2018 - 16:32
    +1

    If he compensated for your lost time with Mayvers peanut butter on round crumpets would you had been satisfied?

  • tkdbboy on 06/03/2018 - 16:39
    +8

    Never seen so many triggered Uber drivers.

    Sure 'its only $2' is a decent argument, but my question is … to what $ value does this become unacceptable?

    The driver can be called a cheapskate equally as much as the OP. If the driver is someone with half a brain then clearly the manoeuvre was premeditated as he would have an idea of his fuel level over the course of the day.
    His options were to refill:
    - in between trips
    - on the way to the pickup (no cost to OP but will cause time delay and increased possibility of OP cancelling trip)
    - after the trip (unlikely to actually run out of petrol in 8km)
    - during the trip.

    The driver chose the option which benefited himself the most.
    Who knows … this driver could this on a regular basis … may even have a system where he waits till he has 1/4 of a tank left and asks the next few customers (probably gets 3-4 fares until empty) if he can fill up until one of them bites or he gets too close to empty.

    Also 5-10 minutes can be possible if it's a busy servo and/or driver chose to get stuck behind someone who takes their sweet ass time. Could be an exaggeration out of frustration though.

    • picklewizard on 06/03/2018 - 17:01
      +4

      The driver chose the option which benefited himself the most.

      This is the absolute core of the issue which everyone seems to be ignoring.

      • Starlight8 on 06/03/2018 - 17:29
        +3

        Yeh I dont get why everyone is getting angry about OP.

        Its the principle!

        We all are here on Ozbargain cause we want a bargain and we dont wanna pay $1 extra for an item we couldve paid less!

        Where do you draw the line on getting petrol/toilet breaks/going to get a ciggie break etc…

        • picklewizard on 06/03/2018 - 17:35
          +1

          Toilet break - I'd let pass. You'd give the benefit of the doubt in that case - sometimes these things can't be avoided! If OP was complaining about a toilet break I'd understand why people are getting upset!

        • Starlight8 on 06/03/2018 - 21:50

          @picklewizard: Yeh you are right toilet break is okay, you cant exactly plan but yeh..

          I think petrol is a bit unreasonable/foreseeable as you can see the meter going down

  • idonotknowwhy on 06/03/2018 - 16:40

    Give uber a 1* rating on the app/play store explaining the situation. I've done this with services before and been asked to call up, then offered compensation.
    You can also try sulking about it on social media and their marketing team might shit some cash your way.

  • infinite on 06/03/2018 - 16:49
    -3

    Just reverse the charge on your credit card & then block them from any further charges. They've already deleted you from their service, so it makes no difference now.

  • blackorange on 06/03/2018 - 17:37

    Unrelated to OP's problem, but I recently had a really negative experience with Uber. I was in a foreign country, got an Uber from airport to city centre - chose to use Uber cos priced about 30% less than what taxis were quoting. Arrive at the destination and paid the driver with a largeish note (the only ones the ATMs gave) and the driver gave me half the right change citing a higher charge. I still had my app open and did a screenshot, but he added the difference as an "other" charge. He then got verbally abusive and physically threatening whilst we were arguing. I got out of the car fast and figured it wasn't worth it

    Complained to Uber and received a generic "will be noted in the driver's file" response. Wrote another email back and the response was "we are here to protect the driver's confidentiality and cannot tell you anything about our response to your complaint." The whole thing was a joke

    • Starlight8 on 06/03/2018 - 21:53

      yikes thats scary… isnt uber 100% credit card paid?

      I'd run too. Glad your safe, but what a horrible experience :(

  • Pornboy69er on 06/03/2018 - 18:17
    +4

    So you got there on time, and in fact, got there quicker than the estimated journey length…yet you come here to whinge?

  • malouphix on 06/03/2018 - 19:07

    Did you delete your Uber account as you threatened?

    • applejack on 06/03/2018 - 19:27
      +2

      Nope they did it for me. They saw right through my bluff. At the moment I’m in the midst of starting my own rival ride share business with a mate. I’ll keep you updated.

      • berger on 06/03/2018 - 20:49
        +2

        As well as all the other ride share startups, I’m sure you will succeed…

        • applejack on 06/03/2018 - 20:54
          +3

          No need to refuel with ours though mate. Our cars run off our own sense of entitlement.

      • Tiggrrrrr on 18/04/2018 - 17:55

        Maybe instead of water you could supply bottles of Applejack's?

  • AussieMark on 06/03/2018 - 19:20

    I think in all seriousness a national enquiry should be setup to get to the root of what happened this fateful night

    Who's with me!

    Freeeeeedddddooommm

  • applejack on 06/03/2018 - 19:25
    +1

    Loving all the attention this is getting. I have added an updated summary to my initial post. I feel like the only logical step after all of this is a Royal Commission or at least an apology from Uber with my trip refunded in the equivalent amount of Eneloops.

    • AussieMark on 06/03/2018 - 19:35

      If it helps my uber said 1 minute away for 15 minutes as I waited in the rain and had to pay 75 dollars for a 15 minute trip (huge surge pricing)

      The driver said he was changing the tyres…

      Uber refunded me 15 dollars and gave me the standard account deletion speech

      I said yes and now never used them since

  • maddoglee on 06/03/2018 - 19:38
    -2

    You already had it in your post.. Try taxify…. The more people use it the better as Uber are arsehole monopolists.
    Any smart Uber driver will be driving for both.

  • Zylam Marex on 06/03/2018 - 20:10
    -1

    Don't let such small things affect you in life. Why haven't you listed all the times you've had good journeys with Uber? One time things get sightly upsetting and you're having a heart attack.

    Understand there are far more important things to worry about in life.

  • kaleidoscope on 06/03/2018 - 20:10
    +4

    My thoughts.
    Did you arrive late ? No
    Do I approve how Uber handled the case? No
    Did you waste enough time fighting for a lost cause ? Probably yes (think in terms of anger, time and effort put into emails back and forth)
    Is there a bright side to all this? YES
    What is it? Wait 5 days create a brand new account (now that urs is deleted) using an Uber first rider voucher and you'll probably get $20 bucks off your next ride. ;) (A better deal than a partial refund imo)

  • Freshie on 06/03/2018 - 20:19
    +3

    definitely side with OP

  • hamerix on 06/03/2018 - 20:41

    I just deleted my account with uber, will never use them.

  • Donaldhump on 06/03/2018 - 20:49
    +6

    Holy crap you poor person. Your life must be a mess.

  • yjun355 on 06/03/2018 - 20:54
    +3

    This thread seems like an over-reaction even for ozbargain community :). Just give benefit of the doubt to the driver and move past it.

    • AustriaBargain on 07/03/2018 - 13:29
      +1

      I still think half of these are made up, just to attract hundreds of comments.

  • Robbo14 on 06/03/2018 - 21:09

    I had an uber driver accept my job, then call me to say he needs to fill up. Why accept the job in the first place!!! Didn't help that he was far away to begin with.

  • CalmLemons on 06/03/2018 - 21:10

    Should have taken the driver out the back and shot him because he wasn't driving a Tesla. How dare he refuel on fossil fuels and waste your time and money AND destroy the environment.

    …

    Sometimes you just need to help your fellow man and just let it go. Let it go, let it go, can't hold it back anymore, let it go, let it go, get out of the Uber and slam the door…..

  • sanoze on 06/03/2018 - 21:12
    +7

    wasted 5 minutes of my life reading this stupid whinging and people even indulging in a debate

  • djmm on 06/03/2018 - 21:15
    +4

    OP is a whingey whingey boy. Are you for real OP? Must be a troll. I can't possibly imagine a normal people would post this sort of petty stuff.

  • Toons on 06/03/2018 - 21:34

    This generally called cutting off your nose to spite your face

    *They replied by saying that they will look into it but would offer no refund as the the actual trip time/distance was less than the estimated time/distance
    *I replied by saying this was unacceptable and that I would not be using uber anymore
    *Uber replied with an account deletion email - this is what pissed me off the most as I think this was terrible customer service and what spurred me to create this thread

    Well sometimes you need a service more than they need you

    *Ordered uber as I was running late for work (surge pricing) and didn't have enough time to walk/cycle/catch a camel

    Looks like i'd get the camel on speed dial or be prepared to slug the cost of a taxi sometimes you can go too far with rant to a company that has no vested interest in you.

    You have just learnt this the hard way sorry.

  • bearhood on 06/03/2018 - 21:48
    +3

    Making a complaint for a driver stopping for a petrol. However, the following condition apply to your situation:
    1. you arrived at your intended destination on time
    2. you had conversation to uber rep by stating "I won't use their service again"
    3. Uber provided with "account deletion email"

    From what I understood, Uber provides transport service where the driver arrived on time, Uber charged you according to their daytime and transport cost and you arrived on time. What's to complain??

    You puffed up like a mighty mouse for saying statement in no.2, so I said, be a f#kin 'mighty mouse' proceed through with account deletion!

    what has the world coming through that people making a complain and dare to ask for a restitution for this kind of situation?? a limp d%1ck mentality!

  • tokyo on 06/03/2018 - 22:02

    Next time just be early.

  • HeWhoKnows on 06/03/2018 - 22:03
    +9

    So you got to work on time. In fact quicker than they estimated.
    You didnt pay any more. And you are complaining and now wasting our time?
    I would have sent out the "account Delete" email first.
    Nobody needs whingers like you as a customer.

  • xuqi on 06/03/2018 - 22:24
    +4

    I call BS to:

    "I had to wait about 5-10 mins whilst he refuelled."

    Was he refueling a semi-trailer?

  • ichiban on 06/03/2018 - 22:24
    +2

    You sound like a self entitled little baby. God forbid anything seriously wrong happens to you, I can only imagine how much you would moan about it. Maybe Uber can send you some cookies and a little blankie for next time.

  • Trying2SaveABuck on 06/03/2018 - 22:38

    Never had any issues with Uber both here and overseas have had a load of issues with Taxis both here and oversea.

    I would imagine Ubers customer service isn't amazing - as someone said you arrived in your estimated time so you cant complain because if knew the rough outline.

  • belongsinforums on 07/03/2018 - 00:10
    +1

    Jesus ppl are real c**** to OP in this thread

  • anthonyqld on 07/03/2018 - 01:10
    +3

    You said you were never going to use Uber again, then got angry when they replied assisting you in deleting your account? Shouldn't you be thanking them? That's what you wanted.

  • cashless on 07/03/2018 - 02:56

    Carry your own frickin jerrycan if you're that worried about arriving

  • djprima on 07/03/2018 - 09:25
    +1

    I side with OP, nothing wrong with the complaint and the detour surely affect the cost. Probably not worth the refund but it's the feel of justice that counts. This thread itself is a bad marketing on its own, probably convincing some to question the need to use uber, better than refund for me

    • goodspeler on 07/03/2018 - 15:46
      +1

      i think the issue is that the OP cannot handle the tiniest of life issues by himself, and instead wastes everyone's time by complaining to us instead of just giving the driver a bad rating and moving on with his life.

  • aurotaro on 07/03/2018 - 09:28
    +2

    By only reading your first post, to me it seems like you are a rude fella. If you got in the uber and the guy said he needs to fill petrol, you could have stepped out and ordered another one.

    You got to your destination on time. What's the problem mate?

    • tonyjzx on 07/03/2018 - 11:57
      +2

      You have cancellation fees and the bother of looking up someone else and waiting etc. - which would be more than the 5 mins waiting for fuel up.

      I think the OP just has to roll with the punches.

      I strongly dislike Uber but their handling of this is pretty much dropping the 'deal with it sunglasses'… they actually got my respect with this.

      The OP and many would see this as unprofessional but the OP bluffed and they didnt blink and called him on it and OP wasnt really willing to do it.

      You lost the gambit.

      Uber is behaving like you would expect a company losing $5 bn a year and not having a care in the world about customers.

      The OP and Uber are as bad as each other.

  • Iwantthatbargain on 07/03/2018 - 10:07
    +1

    You can take revenge on Uber by creating a new account and use $20 off coupon

  • ubcool on 07/03/2018 - 11:10
    +1

    if he stopped for petrol he would of been 10 mins late picking you up so whats the difference ! are you that traumatised of sitting in a petrol station you need compensation!? Psychology sessions? what the hell is wrong with people? why some people so adverse to helping and forgiving people. . You on a website where people go out of their way to help others find bargains, on a forum where people go out to help others with Real issues not this, using a uber which saves you money and time pays amateur drivers peanuts. Some people all they do is take.. probably one of the most depressing threads i've ever seen on here :(

    • Deridas on 08/03/2018 - 11:07

      If the Uber stopped for petrol before picking OP up, OP wouldn't have to pay for the extra distance/wait time. It's not "compensation", it's "refund" for being overcharged.

      • ubcool on 08/03/2018 - 16:09
        +1

        by what $2? lol get a life

  • jerjergege on 07/03/2018 - 13:21
    +1

    LOL The deletion email, love it.

    Especially when customers say "I'm never coming back / using this service again". And then they do. Top kek.

  • AustriaBargain on 07/03/2018 - 13:28

    me saying that I won't use their service again, to which they replied with an "account deletion" email.

    Haha, were you expecting them to beg you to stay and refund your whole trip? Why on Earth would you offer to give up your trusted Uber account.

  • Atazoth616 on 07/03/2018 - 14:03
    -1

    Experienced a similar situation a couple of years ago when my driving instructor asked me to stop at a Maccs so she could take a pee break.

    Despite taking a pee break she still finished the lesson on the arranged time instead of giving me an extra five minutes.

    Needless to say, she was not hired again.

    • goodspeler on 07/03/2018 - 15:50
      +2

      so what you're telling us, is that five minutes of your time is worth more than increased concentration / less stress for your driving instructor to HELP YOU. you sir, are an incredibly selfish human being and are part of the problem. your driving instructor is not a robot, he/she cannot gauge your level of selfishness, if it bothered you that much, you should have told them instead of bottling it up like a child and complaining about it to strangers (like the OP).

      • Atazoth616 on 07/03/2018 - 19:22
        -1

        People get to decide when and how they spend their money.

        If they are not happy with service provided they have every right to complain and go elsewhere.

        That stated I do agree that this is a
        ridiculous thread.

        • ubcool on 08/03/2018 - 13:56
          +1

          get a life dude , 5 mins over a period of what 20 hours of lessons is nothing. stop being petty and pathetic you'll find you'll be happier.

        • Atazoth616 on 09/03/2018 - 21:50
          -2

          @ubcool:

          So are you saying that you have never complained about a service?

          If you have, can you honestly say that nobody would tell you not to complain?

          "5 mins over a period of what 20 hours of lessons is nothing."

          Car driving lessons are ~$60 per hour so a
          5 minute pee break costs ~$5.

          This pee break also took place during the second lesson at this point I was still
          deciding if she was a right fit.

          One other factor also existed as to why I choose not to hire her again.

          It was because she wanted me to coast to the to the traffic lights, regardless of the distance, to avoid wearing the car breaks out.

          This seemed to be unprofessional in my opinion. I could also imagine failing a test because of it.

          One last note.

          Understand that I tend not to argue with people who utilise ad hominems. These people tend not to have valid points and tend to lack logic.

          So if I do not respond next time you now know why.

        • ubcool on 10/03/2018 - 03:08
          +1

          @Atazoth616: that pee break has been burning up inside you all this time hasnt it lol

  • plumking on 07/03/2018 - 14:16
    +3

    are YOU serious? You're wasting the internet with something so petty.

  • lito on 07/03/2018 - 15:05

    There is an option on the app that allows riders to recalculate the fare based on distance from start to destination rather than the actual time taken on the trip. I’ve used it once when a driver took the wrong entry on a freeway and started driving in the wrong direction then had to u-turn, rather than $40 it charged me $25 which was closer to what the fare should have been

  • Frontend on 07/03/2018 - 15:17
    +1

    What you want from them exactly?

    • tonyjzx on 07/03/2018 - 15:44
      +1

      probably an apology and a $5 coupon.

      I get it, if I'm paying I'm not interested in the driver doing his own business however you judge someone on how they handle a bad situation and the OP… didnt come out of this gracefully.

      • goodspeler on 07/03/2018 - 15:58
        +1

        except the OP agreed to allowing the driver to refuel when the driver mentioned that they had to at the START of the journey and even directed them to the nearest servo. OP could have cancelled the trip, would have then been charged a cancellation fee and/or small trip fee and then request a new ride. after the trip, the OP could then ask Uber for a credit back citing the initial cancellation reason (first driver did not have fuel for the trip), problem solved.

        instead all the OP has revealed is:

        a) he is indecisive
        b) is immature
        c) does not know how to handle the smallest of lifes problems by himself

        • tonyjzx on 07/03/2018 - 17:02
          +3

          If you want to go further into this psychology… OP was passive aggressive.

          The driver asked and he went along with it. What's the bet the OP sat there fuming but didnt say a thing.

          Only when he got back and complained to Uber and they served him up did he go here and post.

          I dont wanna use this word but its so appropriate… OP is a cuck. Why did you help the guy all along? OP should have at least called his objections to the driver's face with the threat of a 1 star but at the time, OP wanted something from the driver so wasnt willing to jeopardise that until he arrived.

          Its like eating a shitty meal and then complaining once you finished it.

        • goodspeler on 07/03/2018 - 18:01
          +1

          @tonyjzx:

          BINGO. This man gets it!

        • echelon6 on 07/03/2018 - 22:34

          @tonyjzx: That's right! OP was complicit the entire time, but just sitting there seething. Cuck's a good word for this. Weasel. Snake. Weak. OP will smile to your face then talk shit behind your back. Also, OP lacks empathy. He doesn't appreciate that it's difficult to make a living. Uber guy's trying his best, how would OP like it if his boss gave him shit for chucking a shit on company time? OP needs to learn to be respectable - if you don't like something, speak up. Hell even a punch out is better than leaving negative reviews, lodging complaints and other softcock behaviour like post a whinge on ozbargain. People like OP make me sick.

        • goodspeler on 08/03/2018 - 00:15

          @echelon6:

          somebody give this man a medal, perfect summation of this entire thread!

        • Frontend on 08/03/2018 - 16:02

          You're probably right, I guess OP is quite pissed right now.. poor guy.

  • centrelink on 07/03/2018 - 16:07

    To be honest, I really enjoyed UBER giving the account deletion. its like that scene in Game of Thrones where Caitlyn threaten to kill that guys wife if she didn't spare one and that Lord goes "Go ahead, I'll just get another one". Man must of felt so powerless after that. I would also love to be able to do this for my business where I can just block pesky people in the first place so I never have to deal with them.. Maybe one day..

    and no NOT CENTRELINK PLX

  • shaiguy on 07/03/2018 - 16:31
    +3

    I cannot believe I read through it all…. or most of it anyway. To me as mentioned there seems to be all this sense of entitlement and being right. Taking a step back these days, what is really right?… As an alternative, would the OP have rathered someone who did not refuel who took their time and as initially anticipated made them run late?

    Anyway, regardless of this, my take its as follows. The driver I am guessing knows that they are pretty good/quick in their "souped up car" (as described by the OP) compared to the time estimate.

    Something that doesn't make sense to me is that the OP notes that they were running late already but made it to their destination on time. The usual trip takes 20 minutes and this driver took 5-10 minutes to refuel… seems like the actual drive must have been quick. Accordingly, my take on what happened is as follows:
    - OP is already running late and calls UBER.
    - Schumacher UBER driver sees fare and time estimate and notices he needs to refuel but says: "I GOT DISS!"
    - OP gets in the UBER and hears that Schumacher needs to refuel and tells him he is already running late for work.
    - Schumacher says don't worry: I GOT DISS!… ummmm…. but where's the nearest servo? OP instructs him.
    - Schumacher drifts into the servo and nonchalantly fills up car.
    - Meanwhile, OP is sitting in the car all stressed out whilst Schumacher is refueling.
    - Schumacher returns to car and sees OP's ears are steaming and says to him… "Now you know how I feel when pit team takes 10 seconds at the pit stop… those extra 4 seconds feels like 5-10 minutes… but don't worry I GOT DISS!!"
    - Schumacher gets OP to work on time and actually earlier than what OP had initially thought as he thought he was already running late. Schumacher says: like I said… I GOT DISS!!
    - OP complains to UBER….

  • neonlight on 07/03/2018 - 16:34

    Don't use Uber they stole codes and IP from Google for driverless cars, by hiring ex-employees and steal technology. Unethical business same with its CEO.

    Driver should not even come to you unless they got enough fuel in the first place.

    Have you ever been on a cab and the taxi driver tells you he needs to fuel up? It's like oh I need to a chuck a piss before I continue to take you somewhere. What if the ride was urgent? Even if they don't charge you they are using your time. Have you ever thought about this driver just wants to jump and grab your business before someone else? Someone else would be ready to go whereas he clearly knows not enough fuel but still comes and gamble you will let him to refuel. So he is wasting your time instead of his own so he can drive more earn more on commission basis.

    Do you see what I mean?

    It's nonsense. So f$&K their business model and tell them they can rot since they don't support you as a customer.

    You should name and shame the driver came to you without enough fuel.

    You have a valid point. Uber should have at least apologised and give you a credit for next ride.

    That would have been the best outcome. But they won't do it so f$&K them

    In return they even deleted your account. Think about it. They are absolutely in the wrong and don't give a sh$&

  • mavis30551 on 07/03/2018 - 17:19
    -1

    Eh, screw uber. They very rarely have cheaper prices than taxis, just did the classic come in, undercut competition until they have a foot hold, then up prices.

    The only upside is if you get a really shit driver you can Neg him.

  • m0nkeycheese on 07/03/2018 - 18:34
    +2

    WOW! Entitled much? You need to walk a mile in some else's shoes

  • fozzie on 07/03/2018 - 19:48
    +2

    Are YOU for real?

  • echelon6 on 07/03/2018 - 22:29
    +3

    Soooo much entitlement in this thread. Let the guy get petrol. Not easy making a living.

  • El Grande on 07/03/2018 - 22:34
    +1

    The guy needs petrol to get you to your destination. You shouldn't get charged while he's filling up. Think of it as a tip and move on.

  • bah humbug on 07/03/2018 - 22:40

    These are the days of our lives….

  • xsacha on 08/03/2018 - 08:46

    Wait until Ubers are automated and they don't even say sorry or mean it if they do.
    Wait until the cars are fully electric and take much longer to charge than fuelling currently.
    Wait until there's no one to complain to.

    Then you'll wish you could be in your current situation!

  • jaybo on 08/03/2018 - 10:04

    heaven forbid the dude you're paying $3/hr to drive your ass around might need to stop for fuel for a few minutes.

    if you can't deal with some of the downsides of using a RIDE SHARING program, then pay the extra money for a taxi, or limo, or hc/vha car.

    when did people forget that UBER etc are ride sharing platforms with just random people giving you a lift for a few bucks, rather than a fully regulated service like taxis/hirecars/limos?

    • picklewizard on 08/03/2018 - 17:05

      How is Uber a ride sharing platform?

      Who is he sharing a ride with?

      I know that's what they call it, but in what way is that an accurate title? It's private vehicle hire.

      • Kiwibigspender on 08/03/2018 - 17:13
        -1

        in USA now, you can have 4 different unknown people sharing the same car. It's like a bus, people getting on & people getting off, but going to where you want to go eventually & it's cheap & it's coming here.

        Did a trip from one side of LA to other. It took an hour & cost only USD$10. If didn't make small detours for others, would have taken about 10 mins less maybe, but sole use would have cost 2-3 times more. Excellent idea. Wish they'd roll it out in Australia soon.

        • picklewizard on 08/03/2018 - 17:18

          I'd love to see that as well (and it'd make a lot more sense as well as being better for the environment!)

  • MementoMori on 08/03/2018 - 10:19
    +1

    FWIW Uber drivers earn much less these days. Used to be $30ph, now it's around $20ph. Quality has dropped as a result, I really get the bottom of the barrel these days.

    Try Lyft and that other new one.

  • jigurohit on 08/03/2018 - 10:51
    +1

    Mate seriously, can't believe you took so much time putting this on OzB. What you would have earned in this time (assuming you have a decent hourly rate) would be more than you spent on the Uber cabbie. Really, cant understand penny pinching attitude of lot of guys out there. Uber driver sacrifices his time (which he could have better spent with his kids or partner), uses his own car to make sure you reach from destination A to destination B comfortably and at about half of the hourly rate than most jobs during the period. Grow up and look at the bigger picture.

  • baytrail on 08/03/2018 - 10:54
    +2

    guy having a sook on forums about a fare which he still got there on time……are you for real?

    build a bridge in ur spare time and get over it?

    people these days…shit happens mate.

  • BartonWest on 08/03/2018 - 17:27
    +1

    is there a follow up thread where the Uber driver got a flat tyre and someone ranted about that…..

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