• expired

Telecube NBN Special - 100/40 1000GB $70 - $49 Setup Fee Credit Refund

1450

Howdy Ozbargainers .. here's some discounted internet for you :-)

https://www.telecube.com.au/internet/nbn/plans/special/ozbar…

The headline acts:
100/40 1000GB $70/month
50/20 1000GB $60/month
25/5 1000GB $50/month

The data allowances are anytime and uploads are unmetered.

The setup fee will be automatically credited back to account balance and available to use in future month charges, not refundable as cash.

We've been adding decent numbers of services of late and there has been some rumblings about the support processes, I believe we are on top of it now, we've added staff and are continuing to make system changes and I believe the road forward should be relatively smooth.

We've built the network out to Melbourne, Sydney, Perth and Brisbane now and have capacity to grow into at all sites.

I've just reduced the expiry date to 13th March. We will be running some more specific speed and data offers later in the week.

Related Stores

Telecube
Telecube

closed Comments

  • Always remember to take the max speeds with a grain of salt. I never get the full 100/40 on another provider, in peaks it is near half.

    • +1

      That's other providers. With TC you will likely get 90% of your speeds more than 90% of the time.

  • Does this have the unlimited/5000gb off peak data?

    • Looks like no. Only unmetered uploads

  • Is adls2+ available ?

    • +1

      can you imagine how expensive telstra's 5G would be. not to mention mobile internet is never as stable and reliable as a fibre, or even copper connected internet.

    • +1

      Mate, I was of the same opinion until I was in an area that offered NBN.

      It's completely game-changing. So much better/reliable than ADSL2 and I'm on a very basic 25/5 plan. The speeds are ridiculous and far more constant. And it's much more reliable than what TPG was offering me.

      I understand if you have to change modems and connections etc. for the house it may not be worthwhile, but I personally am sold. Would easily pay the $500 or whatever to set it up as it's just.. mind-blowingly better than what I used to have.

      • +1

        I have a friend who is in the Melbourne CBD area and they are in a major building in the city (50+ storey building). They moved from ADSL2 to NBN and it was disgustingly slow. - worse than ADSL2 They dumped NBN and went to a corporate optic fibre network which uploads and downloads at speeds almost at 1gb, sometimes more. The cost? $70/month unlimited. They could do this because there were enough subscribers in the building who agreed to sign up. They would never go back to NBN.

        For those who negged me realise that for every good report about NBN there are also those who regret it. Unfortunately it's not consistent across the country and the problem is once you have moved you can't go back to ADSL2.

        • that doesn't sound right, there's more to that story I bet.

    • Easy to say if you're lucky and have very good sync speeds on ADSL2+.
      I know a lot of people who are on ADSL2+ and only getting between 3 to 7Mbits/sec.

      I, myself was only getting around 4Mbits/sec,
      want to stream? badluck.
      want to sync to cloud? badluck.
      bought a game on Steam? badluck.
      come home and want to play a game but there's a 6GB update? badluck, go to bed.

      Now I'm on HFC 100/40… white elephant??? I paid around $200 for a new router… Oh, I'm such a chump.

    • +1

      You can’t stay on adsl 2 forever.

    • 5G speeds and reliability only apply if you stand next to the tower.

      In any other situation its going to suck compared to NBN.

    • Yes, Malcom Turnbull behaves like a Telstra employee and has paid tens of billions of dollars to Telstra at your expense.

      I would say how could the Australian population be so retarded as to vote in a man who is dedicating his life to moving as much of your money to Telstra as he possibly can but then I've watched Australians vote in Howard one year after invading Iraq so clearly corporate stooges taking their money and war criminals are what they want.

      If you want this crap to stop do not vote Liberal and do not vote Labour.

  • Is it true they dont support QLD customers yet ?

    • +1

      No, they absolutely do (I'm with them and in Brisbane).

      • Awesome just signed up thanks mate !!!! Im hoping they're better than Skymesh who I was with previously !

  • -3

    Setup cost says $49 ???

    • +1

      Setup cost is refunded as credit.

  • +3

    I'm very intrigued by this offer. Currently with Aussie Broadband which I can cancel at anytime.

    What would be the process for switching over? Would I contact yourselves and you'll figure it all out for me, or do I need to cancel ABB first and then contact yourselves as a new contract?

    • +7

      I did the switch over from ABB to Telecube in January.
      The process was very quick and smooth.

      What would be the process for switching over?

      Sign up to Telecube using the link provided above.

      After the successful switch over, you need to contact ABB to cancel your service.

      Lesson learnt:
      Do the switch over 3-4 days before your roll over date with ABB, because ABB do not refund the monthly charge.
      I am doing the switch over 2 days after my roll over date and wasted $80.

      • Thanks, appreciated!

    • It depends on your tech…

  • +1

    Can I sign up before nbn is available? They installed the utility box but because of the hfc freeze it is still not available.

  • +1

    When you are happy to sign up but then remembered NBN hasn't been rolled out to your suburb yet in 2018
    (10km from Melbourne CBD)

    monkeysingovernment

  • +3

    I am with Telecube for 6 months now and highly recommend the service. They have their little issues (mainly as the company and user base grows) but they communicate well and are upfront with it.
    The speed at prime time does not go down for me (HFC in the eastern suburbs of Melbourne) and stays mainly at 94/37. I used the support twice so far and got an answer within 2hours … exceptional (hope it stays like this). They are also active on the whirlpool forums.

    Pricing might not be the cheapest but it is the great value for the speed and service they offer. Happy to vote this one up +.

  • Is the setup fee waived with other plans too? I have no use for 1000GB, but I'm tempted to switch to the 500GB 25/5 (XL) plan for $45.

    I'm currently with Spintel for $60, so definitely appeals.

    • +1

      25/5 1000GB $50/month….

      With the same $50 monthly fee why not get 1000gb instead of 500gb, you might need to hand back your OZB badge

    • +2

      I just signed up to the 25/5 100gb plan for $40 a month and setup fee credited. Confirmed by Toran from Telecube.

  • Currently on ABB, do you guys have a suggested phone line plan to go with this (that is value)?

    • There's some with no monthly charge and some with free calls for a minimum monthly charge. Depends on what you're after

  • Store Rep, can I join now, even there is not nbn in my area yet?

    • Yep, no problems.

      • Great. But does it mean I have to pay now?

  • just curious though if they are better than Optus?

    • I would say definitely yes.

  • So not for other fibre providers like Opticomm?

    • We can provide opticomm in Vic and NSW .. you can sign up to these plans for Opticomm too yes.

      • Hi Rep, not sure if you're aware of this but your page for Opticomm (https://www.telecube.com.au/internet/opticomm/plans/) is broken.

        I had a poke under the hood to see if it was just my browser, and you might want to speak to your dev team, because it's pretty clear that they're either developing in their production environment, or their QA is a bit lax, given how they commented out critical parts of it and left it like that on a customer facing site :P.

        Does this deal apply to Opticomm plans too? I'm currently with Exetel paying the same amount for 1/4 of the speed, would love to upgrade.

        • Thanks for the heads up .. that page shouldn't have been released yet.

          We can provide Opticomm in Vic and NSW, you can sign up to these plans and put in the order notes please that you are in an Opticomm area.

        • @telecube: Fantastic, are there any extra fees or service charges for setting up the plan in an Opticomm area?

        • @Jolakot: Nope, same pricing.

      • How long does churning take for opticomm clients?

        • We'll provision a new service on the next available port and you can swap across at your convenience. It will normally take 24 hours to provision the service.

  • Hi Store Rep, i just disconnect my service with TPG since they already charged me for next period so stay for another month.
    is possible to sign up now and start the service next month? I am looking 50/20 XL plan.

    • Yep it is

      • did you charge the over usage or just shaped the speed?

  • Tried to sign up but had to call them to manually verify account or something. Still waiting to hear back.

    I still don't even know if they service my area. I wish they addressed that before making me go through this process.

    • If you're NBN ready we can service your are, please call in and press the accounts option in the IVR

  • Do I need to cancel my previous ISP myself? Or just like transfer energy provider, I don't need to do anything, it will automatically transfer to the new provider on next billing date?

    • You should cancel with the old provider after you switch just to ensure they stop the billing.

      • Thanks for that, signed and paid. just wondering how long it takes to the switch process?

  • +1

    Pfft… I currently pay $54 for a 25/5 mbps plan limited to 200GB data with Skymesh. Skymesh has a price match scheme but the customer rep told me that they were instructed not to pricematch Telecube's specials! They instead offered me a $55 50/20mpbs plan limited to 500gb for $55.

    I still prefer the $45 25/5mbps plan of telecube but skymesh requires 30 days notice and this telecube offer would expire by then :(

    • Unfortunately I haven't found Skymesh's support to be nearly as good as people here and on Whirlpool said it would be. Last year they charged us twice for the same month and it took us weeks of fighting to get it refunded.

  • +2

    Can you specify a switch over date during sign up? My current isp requires 30 days notice, so I would need the switch over to be on the 13th of April.

    • +1

      You can specify a date in the order notes when adding the service to your account yes.

      • I'm in the same situation. Will there be any downtime? Or will the switch over kick in at midnight or early morning or something?

        • If you're FTTP we'll order in a new port so no downtime .. fttn will churn across with a short downtime of a few hours and we can schedule that for a preferred time if you specify it in the order notes.

        • @telecube: I'm FTTP and it's taken NBN and AussieBB about 2 months and still no connection to my unit. The NBN techs refuse to install the fibre in my unit and thus my building has it but this unit doesn't.

          If I order through telecube and you guys solve this, you'll have a long time customer lol.

        • @StoneSin: is there a box of top of your door?

        • @TarquinOliverNimrod: There's no wiring in the unit, so the PMD/PTD is there but there is nothing to get the NTD in.

          It's a (profanity) shitstorm and I wish it would be solved. No internet connection or phone at all here and it's FTTP in the middle of the city.

      • Ok great. Thanks for prompt reply

      • Thanks. I am also in the same boat as I need to give 1 month's notice to my current ISP (still on ADSL+). Would we still get the set up fee credited to a future bill if I sign up now and put a start date of next month?

      • I'm in the same situation require 30 days notice. can I use my existing Modem? because I dodn't is lock or not how do i find out?

  • Just signed up in the ACT!

    • How is it? What POI you on? Currently with AussieBB and pretty much sit on 95/35 24/7 but it I can get the same with telecube for less $$ I’ll make the switch

      • I am on FTTB. ABB weren't selling to my place.
        Went with 50/20 1000GB $60/month.

  • just signed up, did not see in website anything about setup fee refund….need to do anything else?

    • If you go in your account you will see under Accounting -> Pending Credits
      Any system credits waiting to be applied at the next billing cycle will be listed here.
      $44.55 Special offer [ozbargain] setup credit refund for_____

      • +1

        Also it's currently showing exGST, that will be resolved today so it shows the full refund amount

  • when does the deal expire?
    only because im moving into a rental flat next month so just don't want to miss this out :)

  • It says BYO modem. I am wondering if I would still be able to use my Belong Modem? Its a Sagemcom f@st 4315

    • No Reply?

    • You should be able to .. check this thread out, lot's of info there: https://forums.whirlpool.net.au/forum-replies.cfm?t=2618758

      • Thanks. Will I have to reconfigure it myself?

        • You will yes.

        • @telecube: Do not want to be pedantic but you will supply the exact config changes and I will execute them at my end?

        • @dealsucker: Nope sorry we wont, we'll supply you with access to the PPPoE username and password you will need to enter into the modem to connect and we'll be available to help over the phone or by email as best we can

    • Yes - i have used my old belong Sagemcom f@st 4315

      • Thanks mate. Did you had to configure it apart from the PPPoE user name and password to make it work?

        • Hey - yes i did. They provide the login details and you just enter them via the router settings

        • @RRRRRnz:

          This might be a stupid question, but i've got the same sagecom 4315, and can't for the life of me figure out how to reconfigure it. there's only a place for a PPP username and password. is that where i'm supposed to put in the TC username and password?

        • @goodo:

          Hey - i have actually churned out of Telecube back to Aussie BB. But i think that is where i entered the username and password. Give it a try or contact the support (if you can get through to them)…

          Rob

  • Signed up in their last deal. Very happy so far. Hopefully they don’t start off well and then go downhill like SkyMesh did.

  • Hi, store rep. I'm in Adelaide. Can I use TC? If I can, how long would it take to connect? My next bill is due on 18th of March.

    • Yep, if your area is NBN ready we can provide a service.

  • They generally get good reviews on Product Review

    I'm due to get FTTN NBN in 2 weeks so may check them out as this is a good price

  • When does this offer end? Currently with ABB but need to give 30 days notice before leaving them…

    • +1

      would like to know too if rep can advise please

  • If I sign up with other plans, would the setup fee be refunded as well?

    • Yes if the plans are in the page linked here.

  • How do these guys compete with AussieBroadband? Aussie broadband intentially don't over clutter their network

    • I've never had congestion in the past 5-6 weeks I've been with them (on 100/40), same as ABB (was previously with them).
      The big difference is that support is mainly via email and can take a few days to get back to you if its not urgent, but in return you get big savings. :)

      • I've never had congestion in the past 5-6 weeks I've been with them (on 100/40), same as ABB (was previously with them).

        +1

        • +1 for that experience over 5-6 months

  • +2

    Just signed up. Hopefully the service delivers what it promises, and the $49 credit appears the next month without me needing to chase it up.

    • +2

      The credit refund should be showing straight away in the accounting overview section. It will be applied to your account balance once the bills run at the end of the month

      It's currently displaying exGST but that will be resolved today.

Login or Join to leave a comment