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**The Make It Right Offer** Increasing our pricing was a mistake, I want to make it right. Please find our new offer details below. **12…

[@yht](/comment/6189843/redir): before the price increase on the 100/40 plans in June they consisted of more than half the customer base.…

We increased the pricing on the 100/40 plans due to necessity, the alternative would have been further increasing pressure on the network…

[@0jay](/comment/6189435/redir): On the 12/1 for $35 there's nothing in it .. but there's also not many people on it .. if we do increase…

[@0jay](/comment/6189256/redir): It's still available on that link until the end of the month.

https://www.telecube.com.au/internet/nbn/plans/special/E4840B37-6026-11E8-92FA-2E23309DBE32/

If you signed up a month before you would have been on the $75 plan which increased to $85 .. that's not a 35% increase.

Nope, that's not true. We have only increased the pricing on the 100/40 plans.

Yep, of course.

please message me your details and I'll investigate

Midnight to 7am

Ok, if you want to lock into a 6 month contract at these prices please email support and let us know, happy to do that for you.

please message me the details and I'll look into it for you.

I'm not arguing about the slow responses previously, we have resolved that now. If you emailed in your cancellation request though we will…

You can sign up now and we'll provision the service when your area goes live.

Not any more ;-)

If you mean NBN fixed wireless we can provide them now.

I'm sorry I don't know how long it will take for NBN to replace your modem, you should ask support. My guess would be it will need an…

You emailed us yesterday at 13:30 and we responded at 13:55 .. we asked you for the modem info at 14:06 and you replied with it at 19:13 ..…

**6 Month Price Guarantee** **21 day money back guarantee** Live chat is available for extended hours during the week from 9am - 7pm and…

sorry .. there's a pretty big backlog at the moment .. pm me please

Email support please with the details and someone will sort it out for you.

we'll probably post another offer next week or the week after in the meantime there's still the whirlpool offer which is about $5 dearer ..…

[@cool_ice6](/comment/5934162/redir): transfers from other providers won't face the same issues no

There's been some issues with the Vocus provisioning on some orders .. specifically if it's a transfer from another RSP using Vocus too ..…

There's been some issues with the Vocus provisioning on some orders .. specifically if it's a transfer from another RSP using Vocus too ..…

[@wasdw246](/comment/5933996/redir): I would suggest you wait until our next offer

There's been some issues with the Vocus provisioning on some orders .. specifically if it's a transfer from another RSP using Vocus too ..…

[@Xizor](/comment/5930631/redir): improving support is definitely a high priority for us, thank you for your patience