telecube » user profile

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Member Since 19/07/2015
Last Seen 5 hours 23 min
Location Melbourne
Store Reps
TelecubeOfficial Store Rep

Recent Activities

[@nedski](/comment/5667656/redir): You'll connect to the Sydney POP
22/02/2018 - 16:05
With FTTP we can provision a new service on the next available port within a few hours.
22/02/2018 - 15:49
Yep, message me with your details
22/02/2018 - 08:04
Hi, I'm hesitant to recommend a modem but if you follow the link below there's lots of info and feedback about modems that work with us....
21/02/2018 - 10:18
[@SirBlackJack](/comment/5659049/redir): You need to email support please
20/02/2018 - 13:46
Connect 2 services and I'll waive the setup on one of them was the offer, happy to do that for you too. Message me after the services are...
20/02/2018 - 11:10
Nope your understanding is right, however I don't know what tpg's business practices are and whether they require you to have the phone...
19/02/2018 - 20:22
From our point of view you can port the number first and the internet later, you should check with tpg and see if that causes any issues on...
19/02/2018 - 18:53
Hi, you can find our call prices here
19/02/2018 - 18:51
We use Vocus to provide backhaul for us at the moment from all 121 POIs, we don't currently have our own equipment in any POIs until later...
17/02/2018 - 23:44
[@TarquinOliverNimrod](/comment/5651342/redir): Yep in Perth
17/02/2018 - 23:07
Yep we've national coverage and can provide a service at any address that is NBN ready.
17/02/2018 - 21:42
message me with your customer id and i'll give you a $19 credit
17/02/2018 - 15:54
[@melmac77](/comment/5647745/redir): Hmm .. message me with your details please and I'll have a look.
16/02/2018 - 17:15
We will instantly make you feel welcome if you change your mind ;-)
16/02/2018 - 16:09
there is, if you don't get an auto response then we didn't get your email, please use your email client and send directly to support [at]...
16/02/2018 - 13:08
Done, apologies again for the delay and thanks for your patience.
16/02/2018 - 12:53
[@Neoster](/comment/5645423/redir): It depends on your tech type, FTTN, FTTB need a VDSL modem, anything else just a router. Here's a...
16/02/2018 - 00:20
[@Neoster](/comment/5645182/redir): Please email support and message me the ticket number, we are working all night. We aren't able to come...
15/02/2018 - 22:57
[@Neoster](/comment/5645087/redir): Sorry we don't provide a modem, you need to bring your own.
15/02/2018 - 22:33
If you want to message me the ticket number I'll have it followed up for you, if you don't I understand and apologise for the inconvenience.
15/02/2018 - 21:56
[@lostn](/comment/5644391/redir): Sorry, I didn't mean the phone number .. just the HFC connection. Porting the phone number will be 5 - 8...
15/02/2018 - 20:07
[@lostn](/comment/5644092/redir): If all goes well, a few minutes. If something gets stuck on the NBN side it could be offline for anything...
15/02/2018 - 17:38
[@mastablasta](/comment/5643728/redir): Any plan you add today, we'll add a credit for $19 to your acct which will essentially bring the...
15/02/2018 - 16:02
Ok, you got me, nice haggling :-) $30 setup fee. Add a service before midnight tonight and I'll credit back $19 to your account, no need...
15/02/2018 - 14:57
Make it 100/40 - 1000GB $74.00 p/month and you got a deal :-) 100/40 - 1000GB $79.00 p/month and I'll waive the setup fee.
15/02/2018 - 14:33
Apologies for the delay, we are seriously under the pump at the moment, if you have questions it would be best if you write them out in an...
15/02/2018 - 13:20
Please email support to change plans at the moment, we haven't built it into the portal yet.
15/02/2018 - 12:06
Should be back up now .. please email support if not. We dropped a transit link and have switched across to redundant links now. Also...
15/02/2018 - 02:20