telecube » user profile

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Member Since 19/07/2015
Last Seen 15 hours 30 min
Location Melbourne
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Telecube - NBN - 100/40 1000GB $75 - 12 Months Price Promise - No Setup
**The Make It Right Offer** Increasing our pricing was a mistake, I want to make it right. Please find our new offer details below. **12...
31/07/2018 - 03:44
[@yht](/comment/6189843/redir): before the price increase on the 100/40 plans in June they consisted of more than half the customer base....
24/07/2018 - 15:19
We increased the pricing on the 100/40 plans due to necessity, the alternative would have been further increasing pressure on the network...
24/07/2018 - 15:03
[@0jay](/comment/6189435/redir): On the 12/1 for $35 there's nothing in it .. but there's also not many people on it .. if we do increase...
24/07/2018 - 14:49
[@0jay](/comment/6189256/redir): It's still available on that link until the end of the month.
24/07/2018 - 12:09
https://www.telecube.com.au/internet/nbn/plans/special/E4840B37-6026-11E8-92FA-2E23309DBE32/
24/07/2018 - 11:57
If you signed up a month before you would have been on the $75 plan which increased to $85 .. that's not a 35% increase.
24/07/2018 - 11:52
Nope, that's not true. We have only increased the pricing on the 100/40 plans.
24/07/2018 - 11:11
please message me your details and I'll investigate
24/07/2018 - 08:26
Ok, if you want to lock into a 6 month contract at these prices please email support and let us know, happy to do that for you.
24/07/2018 - 08:25
please message me the details and I'll look into it for you.
24/07/2018 - 08:24
I'm not arguing about the slow responses previously, we have resolved that now. If you emailed in your cancellation request though we will...
24/07/2018 - 08:20
You can sign up now and we'll provision the service when your area goes live.
24/07/2018 - 08:18
If you mean NBN fixed wireless we can provide them now.
24/07/2018 - 05:03
I'm sorry I don't know how long it will take for NBN to replace your modem, you should ask support. My guess would be it will need an...
24/07/2018 - 04:56
You emailed us yesterday at 13:30 and we responded at 13:55 .. we asked you for the modem info at 14:06 and you replied with it at 19:13 .....
24/07/2018 - 04:28
Telecube NBN - 6 Month Price Guarantee - 50/20 - 1000GB Peak - Unlimited Offpeak - $65/Month - $0 Setup
**6 Month Price Guarantee** **21 day money back guarantee** Live chat is available for extended hours during the week from 9am - 7pm and...
24/07/2018 - 03:33
telecube was awarded a badge.
24/07/2018 - 03:33
sorry .. there's a pretty big backlog at the moment .. pm me please
03/06/2018 - 22:23
Email support please with the details and someone will sort it out for you.
02/06/2018 - 23:01
we'll probably post another offer next week or the week after in the meantime there's still the whirlpool offer which is about $5 dearer .....
11/05/2018 - 13:29
[@cool_ice6](/comment/5934162/redir): transfers from other providers won't face the same issues no
11/05/2018 - 13:03
There's been some issues with the Vocus provisioning on some orders .. specifically if it's a transfer from another RSP using Vocus too .....
11/05/2018 - 11:37
There's been some issues with the Vocus provisioning on some orders .. specifically if it's a transfer from another RSP using Vocus too .....
11/05/2018 - 11:37
[@wasdw246](/comment/5933996/redir): I would suggest you wait until our next offer
11/05/2018 - 11:36
There's been some issues with the Vocus provisioning on some orders .. specifically if it's a transfer from another RSP using Vocus too .....
11/05/2018 - 11:35
[@Xizor](/comment/5930631/redir): improving support is definitely a high priority for us, thank you for your patience
10/05/2018 - 12:02