Who Remembers The Getflix 30 Year Promotion?
Last edited 16/04/2018 - 19:53
So, in 2016 or so I bought the 30* year Getflix promotional subscription for ~50-something dollars.
I have just today received a new router which I bought to be able to use the DNS Netflix unblocking across all devices, among numerous other things as my Telstra provided router wasn't compatible.
I log on to get the details yadayada and notice that there is a huge message that says "American Netflix is supported on every device for only paid subscribers."
So, I start a live chat with them. I ask about it, and when I call them out on lying, I get disconnected. To make sure it wasn't a genuine disconnect, I tried using Edge browser and see if that chat works - nope, doesn't give me an option. I try on my phone (connected to wifi) - nope, doesn't work. So I disconnect from WiFi and use my LTE connection - oh my it works! So I start off another chat with a different email to the one I had an account with them, and ask about it. I get an abrupt response and am once again disconnected and barred. It seems that they barred my IP because they can tell I am unhappy and are aware that they pretty much ripped off a bunch of people.
I understand the business side of things and how that they can't possibly maintain a network for 30* years for ~$50 per customer, but they straight up lied about it and I would never have gotten the service if I knew it would be good for about 2 - probably even less.
Pretty poor form, Getflix.
Screenshot from the second attempt of chatting on my phone: https://i.imgur.com/Oc4T982.png
*EDIT: I apologise, it wasn't 50 years - it was 30