Refunded More than What I Paid

Chthonic on 21/05/2018 - 15:32

So I bought some stuff through one of the classic 20% off eBay store sales a few weeks ago.

Decided I didn't want some of the items, went in-store and got a refund.

Turns out they refunded me the full item price, not the 20% off through paypal as it was put back on my card. Got a call from the stores manager basically asking me to come in and give them the money.

I could turn this into a poll and let you all determine how unethical I am, but am I legally required to do this? I looked at the receipt after the call and the receipt shows the full item price but in paypal it obviously has the discount.

Cheers,
Chthonic

General Discussion

Comments

      • salmon123 on 22/05/2018 - 13:02

        Yep, it'll be a troll post. Myer wouldn't refund an eBay purchase.. If they did, then it'll be the person who issued the refund that's in strife.

        Nah - myer refund ebay purchases. They have an ipad available at the register and just scan the invoice from your phone.

        Maybe the iPad wasn't working and they did it manually to a card?

  • sunarde on 22/05/2018 - 09:30
    +7

    Should do a poll.

    I’m in favor of returning it.. It appears that you knew during the refund process and did not mention anything. Now that they are chasing you for the money that rightfully isn’t yours, you’re asking other people to validate why you should keep it.

  • mavis30551 on 22/05/2018 - 09:53

    This happened to me, but they made me wait a month to tell me the item I bought couldnt be ordered any more so I decided I CBF telling them they were gonna give me about $20 more than I payed.

  • Sofie519 on 22/05/2018 - 10:00
    +2

    If they are a mom & pops store, I'd do the right thing and go back to give them the money. they have small margins and work hard for their living. If it's corporate department store, then dun worry about it.

    This happened to me when I went to get refunds in Kmart & Big W etc … They refunded me the original price which was the current barcode scanned price. I told the staff that I actually bought it on discount, and both occasions they say it's how the system works, dont worry about it. (Personally I think they couldn't be bothered with the paperwork)

    • mouseketeer on 22/05/2018 - 12:27
      +2

      It's the same in the reverse situation too - I returned something at Target without the receipt, and by this time it was on special so I had to take the discounted price (I was only swapping for something that was also now at discounted price, so it didn't bother me). So I guess it works out for them in the wash … just not for shoppers.

  • idonotknowwhy on 22/05/2018 - 11:05
    +2

    Don't go into store, your time is worth more than this.
    But offer to have them come to your house and collect the money.

    • Lysander on 25/05/2018 - 10:31
      +1

      This is the right approach. You will then find out what they think their time is worth. Your time is worth nothing to them which is why they ask this of you.

      • idonotknowwhy on 25/05/2018 - 10:43

        Yeah, I bet they'd have to queue up at the customer service counter too lol

        • Lysander on 25/05/2018 - 11:18

          I do this all the time. I try to do to them as they do to me and everyone else.
          If they call and want to know something - I put them on hold forever. And then tell them I am not authorised to disclose this kind of information or make a decision. Our customer service department (my partner maybe??) will get to them. Of course, I will mark everything in their file notes the way I understand it. Which might or might not be accurate. And which might or might not be read by the customer service department.

        • Suspect420 on 04/06/2018 - 10:34

          @Lysander: lol, someone hates the world.

  • greater mimic on 22/05/2018 - 11:24
    +1

    I did this once (legitimate return), ended up making a small profit of $20 or something like that. I was never contacted about it. Briefly pondered whether I could make more money doing this, but seemed pretty unethical

  • unqualified89 on 22/05/2018 - 11:59

    There is a common refund strategy at Target to get 'refunded' more than you paid. I'm sure it works at other stores, but my experience is from working at Target where there were a few known customers who abused it. Process: Buy target items on sale. If you return an item without a receipt then you get store credit for the current scan price (Driver's Licence required for non-receipt refunds greater than $30). Wait for the sale to finish and return the item for store credit for the original (higher) price. Then buy what you wanted in the first place, or buy Coles/Myer Vouchers with the store credit and then on-sell or use for groceries etc. Technically within Refund Policy so not a whole lot that could be done to prevent, apart from scrutinising the refund items (ie if not target branded then refuse on basis that it could be purchased elsewhere)

    • salmon123 on 22/05/2018 - 13:04

      Then buy what you wanted in the first place, or buy Coles/Myer Vouchers with the store credit and then on-sell or use for groceries etc.

      Not sure about target, but at k-mart the register doesn't let you buy gift cards with a store credit voucher.

    • follow on 22/05/2018 - 13:06

      Cheers for the heads up

    • truetypezk on 24/05/2018 - 00:12
      +1

      This so-called "strategy" works anywhere that a refund without receipt is allowed, e.g. Bunnings, Coles, WWS, OW, TRU and is an inherent cost to a good refund/return policy. That is, if a store wants to attract customers with a lenient policy, they have no choice but to bear this loss and they have already considered this cost during their pricing scheme, just like charge-back losses associated with credit card acceptance.

      • unqualified89 on 24/05/2018 - 15:25

        Agreed, though it's pushing the friendship when people come in first thing on a Thursday morning (weekly catalogue starts on Thursday and finishes on Wednesday) to return their 16 unopened kettles and then purchase gift cards and 12 identical sets of manchester.

    • jonathonsunshine on 24/05/2018 - 02:19
      +1

      New deal #Get Cashback on Free Clothing Rental @ Target- Instore Only

  • Plug on 22/05/2018 - 12:37
    +5

    I reckon this post is a troll and I'll offer a reason. I think the op is the store employee who gave the refund and is now trying to cover their ass. Doesn't want to give too much info away as it might weaken their position, trying to get as much free advice as possible in order to prevent strife with their employer.

    • jonathonsunshine on 24/05/2018 - 02:23

      I get that. Would have to be a lot though, before Target would care enough to fire someone. And I imagine management have made their decision already if it was.

  • FUZHA on 22/05/2018 - 12:45

    As per your self consciousness, do return it if the store is close by as probably you'd be driving by. If not the case as already suggested ask them to come and collect it. We all make mistakes/ miscalculations (in this instance).

    It is pretty interesting read post, starts with the dilemma of return or not to agonizing pain of knowing what the $ Value. As some have already pointed, probably the exact $ value isn't gonna be revealed.

  • bongom on 22/05/2018 - 12:55

    Can the store initiate a PayPal claim?

    • salmon123 on 22/05/2018 - 13:00
      +1

      Nope - as far as PayPal is concerned, the OP made payment in full. They have no knowledge of the refund.

  • Buyers Remorse on 22/05/2018 - 13:58
    +1

    Show me the money!

  • The Professional on 22/05/2018 - 14:00

    Myer should have refunded you via PayPal, which would have refunded you the correct amount and also refunded their PayPal fees.

  • geoffs87 on 22/05/2018 - 14:02

    I recently purchased something from eBay, it didn't have features they listed so i requested a return and refund. I was immediately given my refund, but 3 weeks later and they're not responding to my requests for details on how to return the item.

    Funnily enough, i could return it to Bunnings (still in packaging and they also sell the same item) for twice the value i purchased it for, and get store credit (which i would easily spend…). But thats not very ethical… so i don't know what to do!

    • josetann on 22/05/2018 - 15:49
      +3

      Why not return to Bunnings and if the original seller finally asks you to return, either buy it back from Bunnings and return it, or explain you don't have it and offer to (re)pay the original cost?

      • geoffs87 on 23/05/2018 - 07:55
        +1

        Thats the plan :)

  • Smiley82 on 22/05/2018 - 14:14

    I recently bought some things from Baby Bunting with a 10% off coupon.

    One of the items was wrongly advertised (advertised for 18 months. + but was packaged as 36 months +) so I chose to return it.

    When I returned it, I was credited the shop price less 5% discount. The eBay 5% was basically refunded to me. I had my invoice and was expecting to be refunded by PayPal, as all their policies and pages say this is what should happen, but instead they gave me store credit as I was buying something else. It sure what would have happened if I wanted my cash back.

    It wasn't a huge amount of money in my case (less than $5) and I don't think staff could care about trying to work it out…..they were aware as I gave them my online invoice with amounts etc.

    So it does happen. As per the dozens of other posts, it would be good to know the amount involved as that would guide a lot of responses.

    • [Deactivated] on 23/05/2018 - 16:00

      I basically had a similar thing happen. I asked to exchange what they sent for what I actually wanted which was the same price, but they were unable to supply the product and so refunded me the whole amount for the returned product. The difference was minimal anyway. They should have refunded by the same method as I paid but they put it directly onto a credit card instead.

      The invoices they send during eBay sales don't appear to take into account the amount eBay pay. So not sure if this is just a problem in many stores systems or if eBay is footing the entire bill. The store should still get their subsidy unless they let eBay know you returned it, though they would be breaking their deal with eBay if they don't.

  • Symbiotic on 22/05/2018 - 14:55

    How many spondoolas are they asking you to return?

  • mitty on 22/05/2018 - 15:48
    +1

    This happened to me, I bought a Chromecast 2 from Officeworks click and collect during a 20% off sale and after playing with it for a few days decided it was superfluous to my needs. I returned it to the store and got a refund for the full price, not the 20% off price. My invoice from Officeworks said nothing about the 20% off, the only place it mentions that is on the ebay emails I received.

    Also I bought an ipad pro on a 10% off sale from Officeworks Click and Collect. I've kept that, but because I can claim salary sacrifice on the ipad I've claimed against the full price on the invoice, not the amount I actually paid.

  • ozlab on 22/05/2018 - 15:51
    +1

    Transfer to their paypal account if you don't want to go to store. If they want in person, then ask them to come to you.

  • hadz on 22/05/2018 - 16:08
    +1

    How did you manage to get a refund onto your card from an online purchase? I had my card ready for the refund in store and they did it on an ipad and said that returning something from online is separate to something you bought in store

  • cyrax83 on 22/05/2018 - 16:10
    +6

    Just tell them due to insufficient quantity of the requested item in your wallet you have had to cancel the order and you apologies for the inconvenience caused.

    And then hang up

  • carboncider on 22/05/2018 - 18:20
    +1

    Myer probably don't care about one transaction. What they would be concerned about is if a whole bunch of people catch on to the fact that they don't chase up customers who they've accidentally over refunded. Someone out there some day will try to abuse this

  • PissLUR on 22/05/2018 - 18:25
    -3

    can the op share the refund trick? how did you get them to refund the transaction?

  • nakahanap on 22/05/2018 - 18:37

    Policy used to be to refund what was on the receipt (discount or no discount). If it was a no receipt refund…then you got what you got and had to provide id and only got a store credit.

    Sounds to me like someone stuffed up on the register. Mind you…without the fact it was an online purchase they wouldn't know who you were and wouldn't be able to do anything about it.

    Your call. They have your details if they want to pursue it further.

  • IrwinST on 22/05/2018 - 18:39
    +3

    This happened to me before officeworks stopped participating in eBay deals.
    I purchased a monitor for ~$90 but had a $20 eBay voucher (free) so it came down to ~$70. When I went to return the item the lady at the register scanned the item for $90 and was about to refund me that amount until I told here I paid the lesser amount. In the end I received $70 which was what I paid for.

    No regrets

  • imahapyboy on 22/05/2018 - 19:55
    +3

    so how much is it??? don't waste everyones time if it only <$100

  • J23SD on 22/05/2018 - 20:43

    Next time they call tell them that if they refund the entire amount via Paypal (Which I'm pretty sure in Australia you are meant to refund people via the same method they paid?) Then you will come into the shop and pay back the full amount that they gave you. If they refund you the correct way go back in a pay them back

    • [Deactivated] on 23/05/2018 - 16:02

      Don't think there's a law requiring retailers to refund you the same way you paid, if you agree. But various other providers will have in their agreement with the retailer that they must, also, it's the only way for the retailer to get their transaction fees voided…

  • CandyMan on 22/05/2018 - 20:49
    +1

    I could turn this into a poll and let you all determine how unethical I am

    Im here for the comments about how unethical you are but found none…common guys

    • MikeKingGT on 22/05/2018 - 21:12

      OP won't tell a bunch of bargain junkies how much free dosh he scored off a major brick and mortar

      Pretty sure Hitler had more ethics than OP

      • GregMonarch on 23/05/2018 - 08:42

        What's that saying about the first one to evoke Hitler? ;-p

        • MikeKingGT on 23/05/2018 - 14:28

          That I have a keen interest in WW2?

  • Oliver on 22/05/2018 - 21:54

    I think you should be ethical and let them charge you via CC over the phone to make it square. Else you're basically stealing from them - their own fault, but still unethical now that they've attempted to contact you.

  • ozzpete on 23/05/2018 - 01:29

    ethically , of the store is an ethical business and staff were nice, (and guy asking for money back was nice and polite, not demanding) then you should give the money back.
    legally it wiuld potentially be a civil matter, but not a criminal matter I think. They gave you the money willingly, and assuming you did not obtain it by fraud or deception. If its a small amount, its highly unlikely they would take you ro small claims court.
    On the other hand, if the company has tried to rip you off and is an unethical business with rude staff, then ethically it would be fine to take from them,if they take from you wrongly.
    ie. If someone tried to scam me on ebay (like totally tries to scam me, like this guy sold me a phone that sim tray doesn't come out, and told me its fine and wouldn't refund) , people or companies like that deserve their own back. Kept the phone, and rolled the dice with paypal/ebay (who gave me a refund, despite the dishonest sellers objections).
    But ethically it is never right to take whats not yours, but if someone does tht to you and you can get that exact same person back, I think that us ok.
    if the company/person at store gave done right thing by you, return the money karma will catch up with you, but more importantly just do what is mortally right ffs

  • FittyFitty on 23/05/2018 - 06:30
    +1

    You should pay it back; hand draw a 20% dollar note and mail it to the manager personally.

  • TailsK on 23/05/2018 - 07:04
    +1

    Did you realise they were refunding the amount when you went in store? If yes, why didn't you say anything?

    • hadz on 23/05/2018 - 11:12
      +1

      The cashier wouldve said the amount, it wouldve been on the display, it wouldve been on the eftpos machine and it wouldve been on the receipt. No doubt OP saw it.

      OP thought they could be quiet and get away with it. Now the store is after them op is clutching for advice on how to keep the money

      • stonkered on 23/05/2018 - 19:18

        You can say that again

  • Lavec on 23/05/2018 - 08:30
    +5

    Ethically it would be right to return the money and wrong to keep it. You should only get back what you paid for it regardless of how the transaction made made.

    Legally you are required to return the money, although you could be compensated for the cost of returning the money. Just because a mistake was made doesn’t make you the owner of the balance owed unless the other party decides you can keep it. The amount makes no difference. If a bank mistakenly credited you 1 million dollars, you would be legally required to return it. This is no different. For a small amount, it’s unlikely though that you will be pursued for the refund in the courts. The store could bar you from further transactions though, until you settle your debt.

    What surprises me more though, are the number of calls for you to keep the money. OzBargainers are a community of bargain hunters, not thieves.

    • gromit on 24/05/2018 - 22:59

      this seems to be one of the few posts that gets it right both ethically and legally. Under the law it is theft, you do not have a right to knowingly keep the proceeds from a mistake and must make reasonable efforts to return it (and can expect/demand reasonable compensation for returning it).

      • hadz on 25/05/2018 - 22:50

        Op had the opportunity in store to fix the mistake but played dumb. Dont see why the store would have to compensate him if he comes back.

        • gromit on 26/05/2018 - 08:15

          We know that, the store doesn't. (unless they also read ozbargains).

  • GregMonarch on 23/05/2018 - 08:38
    +1

    I wouldn't go out of my way for them (I'd just go in next time I was already going there), but I also wouldn't have walked out with the full amount in the first place. It's like seeing an old lady in front of you at an ATM drop a $50 note, putting your foot on it until she leaves, then justifying keeping it because you can't return it to her now.

    • Turd on 24/05/2018 - 11:56

      Ask sunny, she picks up $20 and continues to get rich off it!

  • love2buy on 23/05/2018 - 09:32
    +4

    So many ethical comments. When these companies make pricing errors, we are quick to take advantage of it. At the end the of day, just do what you feel is right mate.

  • Yarra Warrior on 23/05/2018 - 10:11
    +2

    If they have attempted to call you to let you know about the situation, OP should return whatever money he/she owes to the store as a good gesture of showing courtesy.
    Remember we should not take advantage of this situation as it is not our money really.
    Treat him/her as if someone that is your close friend that needing a help.
    You might negotiate with him/her the most appropriate way on how to return the money. Just my two cents.

  • onlyletters on 23/05/2018 - 10:16
    +3

    eBay is paying the discount not the store, the store is getting full payment, really they should refund you the same way you paid, i.e paypal.

    • hadz on 23/05/2018 - 11:18

      They usually refund the way you paid through an ipad. Somehow OP got the refund onto their card in store which im told doesnt happen anymore for online purchases

    • picklewizard on 23/05/2018 - 13:13
      -1

      Yep, store is double-dipping. This is a scam.

  • AMLagonda on 23/05/2018 - 17:50

    Its happened to me, I bought a car air conditioning compressor with 20% off and found it wasn't what I wanted and sent it back and they refunded me the normal price :) nobody said anything so the money is mine.

    • AMLagonda on 24/05/2018 - 02:08

      er there was no way I could give them the money back even if I wanted to, meh.

  • SydneySurfer on 23/05/2018 - 20:25
    -1

    Just return the money that is not yours for goodness sakes. Maybe you can do it online or ask them to charge your card or PayPal the price difference.

  • WinstonWithAY on 23/05/2018 - 20:56

    Same thing happened to me. Bought a keyboard for $80 during a 20% sale, reducing it to $64. Got a refund and received the full $80 to my paypal. Then a couple of weeks or so later there was a deduction from my Paypal of $16 from eBay. So in the end I got the appropriate refund

  • Warehouse on 23/05/2018 - 22:04

    Isn't it generally the way that when I hand you my money, and then decide I want it back I come to you/your store to request it?

    I don't see why this should be any different. They should take the time out of their shifts/schedules to meet you rather than hassle you to go back to the store where it is convenient for them.

    Alternatively they can send a debt collector and you can happily pay them.

    Manager needs to realise that time is money, and evaluate the options infront of him.

    /2cents

  • kaleidoscope on 23/05/2018 - 22:57

    A discount is an asset of yours… some stores use different invoicing tactics during discount periods so people won’t abuse the system.

    E.g. during black friday sale apple had gift card with purchases. When you buy an item they invoice you as such you paid for gift card and got the item at a discount. That way You cant abuse the system to get free gift cards using their 30 day change of mind policy.

  • [Deactivated] on 23/05/2018 - 22:58
    -5

    I once paid about $300 for some hardware but could never get it working, and over a year later got about $360 refunded. Spent the profit on Matte Black watches, the watch brand for the sophisticated man in your life.

  • Procyon on 23/05/2018 - 23:43

    Another question in a similar vein: what if you ordered something on eBay for Click and Collect, and then you got it refunded, but a couple of days later get an email “your order is ready to collect, just quote the code ___ in store and bring ID”?

    • [Deactivated] on 23/05/2018 - 23:47
      -2

      Then collecting it would amount to a fraud, and given the ID requirement they'll have your name, which is not normally a good thing when committing a fraud.

      • Procyon on 24/05/2018 - 00:53

        Definitely - but are you legally obliged to tell them of the mistake, or do you just ignore it?

        • [Deactivated] on 24/05/2018 - 12:23

          Well no, but you can if you like.

  • Yummy on 23/05/2018 - 23:53
    +3

    Price jack refund. Just keep it.

    • jonathonsunshine on 24/05/2018 - 02:30

      Upvote for the man that goes with the flow and sleeps at night. This lad has fully developed ego integrity with well-defined boundaries.

  • bettina44 on 24/05/2018 - 00:40

    I've had instances in the past where I bought stuff like bus tickets online, the payment seem to have gone though and I've utilise the service. Then call me back as their back of end payment system wasn't working and want to money from me again, I've always relented because it doesn't seem fair to not pay and I've always check the statement to make sure I wasn't double charged. I guess I could be like nup, I ain't paying not giving you my credit card details again but feels like a dick move, in fact that option didn't even come to mind till I saw this post.

    • jonathonsunshine on 24/05/2018 - 02:37
      +1

      I had to go outta town for work once, except I was hella poor the first day. On a tight budget at the local Woolies, at the checkout I was told that the systems were on the fritz and all EFTPOS was being auto approved without checking balances. Went back and bought all the stuff I would have bought on payday.

      It's all a big grey area. Stealing is bad but stealing from Target is less bad… some weighty thoughts.

      • Quantumcat on 26/05/2018 - 12:22

        Wouldn't you end up with dishonour fees from your bank?

    • SydneySurfer on 26/05/2018 - 11:04

      That's because you have integrity. Not everyone on this forum does.

  • caspochek on 24/05/2018 - 17:48

    Once I returned something to a major store for a refund, when she went to processed it I swiped my card and put pin. The operator said something went wrong and to do it again. I didn’t realise at the time that I had been refunded twice. It was only when a month or 2 later I got a letter from their bank about a transaction issue, and to contact them to rectify, that I realised.
    I looked back on my statements and realised I got a $60 extra refunded. Anyway I just disregarded it and never heard from them again.

    I must say I’m very careful not to use the same card when I go back there. Lol

  • clubberlang on 24/05/2018 - 18:06
    -2

    I remember during the last school holidays I went and got a few things from Woolies. The young guy on the counter short changed me $1. He looked confused. I explained to him that I gave him a $50 note the items came to just under $29 so he should've given me more than $21 change not $20 and change. He opens the till pulls out two $20 notes and gives them to me. I just said thanks and walked off as quickly as I could. When I got home I realised the two pack of light globes I bought was missing, looked on the receipt and he charged me for them but they somehow didn't end up in my bag. Not that I was complaining lol

    This guy screwed up three times in one transaction, never had that happen before.

  • Laziofogna on 24/05/2018 - 20:26

    Keep the money. If they complain give them back

  • Zachary on 24/05/2018 - 23:27
    -1

    Does the saying "finders keepers losers weepers" apply here?

    • gromit on 25/05/2018 - 07:25

      legally there is no such saying :-) If you find money, receive it by mistake, have it credited to your account or whatever you only have a right to keep it after you have made a reasonable effort to return it to its rightful owner, though you have a right to be compensated for costs in doing so where they demand its return.

      • Zachary on 25/05/2018 - 11:14

        Ahhh, I see….but no one does this right….? :P

        • gromit on 26/05/2018 - 08:17

          People break the speed limit, start fights in pubs, even commit murder. Doesn't make it right or legal. Though to some extent it depends on the amount, no reasonable court or cop would expect you to try and hunt down the owner of a tenner you find in the street.

  • shandawgg on 25/05/2018 - 12:18
    +1

    For something under $100, I wouldnt bother. Reminds me of an old joke about 2 Partners of a law firm.

    "Old Mrs Smith comes in to the office to have her will prepared. She is frail and her health is failing. She mentioned her doctors advised her she does not have long to live. The first Partner takes instructions, drafts the will, organises the witnessing etc, and issues the bill for $350.00. Old Mrs Smith takes out her wallet and pays $850.00 in cash by mistake. Before the first Partner could count the money, Old Mrs Smith leaves. He realises she has overpaid and is now in an ethical conundrum….

    'Should he or shouldnt he tell Partner 2 of the overpayment".

  • [Deactivated] on 25/05/2018 - 13:23

    Has anyone mentioned this yet?

    That was $4.6 million, and she didn't bother reporting it, and ultimately all charges were dropped.

    Any bank that pays $4.6 million into my bank account will face a wall of lawyers.

    • hadz on 25/05/2018 - 22:53

      Theyll just bring 4.7m worth of lawyers to youre wall

      Dont fall for it

    • SydneySurfer on 26/05/2018 - 11:14

      Criminal charges were dropped only. Through civil proceedings, she still had to pay back the money and her assets seized to repay the amount that was not rightfully hers. There is no doubt she did the wrong thing, which is why she had to repay.

      • [Deactivated] on 26/05/2018 - 11:20

        I'd have invested in gold bullion and buried it all over the place. Not as easy with designer bags.

        The real problem is with the banks and their account management systems.

        I also remember the case of CBA ATM's being offline and a few people making hay - some people seemed to be badly advised following that as there were some successful prosecutions. They should have simply claimed they thought their overdraft was extended.

        Of course i have integrity.

    • Quantumcat on 26/05/2018 - 12:31

      If that happened to me I would put enough in my offset account to stop having to pay interest and the rest in a different bank's highest interest savings account (or some other investment not tied to the bank that made the mistake but that you can get the money out easily if you have to). That way you get to benefit for as long as possible, as when they decide to ask for it back they can't just grab it, maybe there would be a few weeks or months of going back and forth with forms and things. You could enjoy the interest, but have the liquid cash on hand easily to give it back when it is time (which you can't do if you buy a house, or buy stuff that depreciates like a car or luxury handbags. With this strategy you should at least not end up poorer than when you started, and hopefully get some benefit from temporarily having the money.

      • [Deactivated] on 27/05/2018 - 14:04

        Banks will likely cooperate and transfer it back.

        Go gold bullion.

        • Quantumcat on 27/05/2018 - 18:33

          True, but how easy is it to cash out a gold bullion when they make you pay it back? Are you banking on gold price going up over the time period (I know nothing about gold so maybe that's a dumb question)?

  • bluebagger1 on 27/05/2018 - 14:33
    +1

    Interesting read. My take is that if you buy something on ebay with a discount voucher and return the item for refund and the seller does not go through eBay,the loser is eBay not the retailer. The retailer would have received the full amount at purchase and is liable to pay the full amount back. eBay should get the discount amount back so if they don’t they are the ones to miss out. The op in no way is liable to pay the original seller back the difference.

    • Maverick-au on 29/05/2018 - 08:34

      My take is that if you buy something on ebay with a discount voucher and return the item for refund and the seller does not go through eBay,the loser is eBay not the retailer

      eBay only fund site wide discounts. The 20% off promotions offered via certain retailers are paid fully by them and they still have to pay eBay fees which are calculated on the full price (not after the discount!).

      So the cost to a busness can be substantial.

      • bluebagger1 on 30/05/2018 - 17:00

        Thanks for reply. Have had refunds with a split. Can't be sure if sitewide discounts or not.

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