Problem buying from Aliexpress

anonymoususer on 28/06/2018 - 09:33
Last edited 28/06/2018 - 10:36 by 1 other user

http://forums.whirlpool.net.au/forum-replies.cfm?t=2667529&p…

For the love of god and all Mankind do NOT purchase anything from Mi Global on Aliexpress.

The seller has previously failed to send items which i have had to chase AliExpress to obtain. Should have known better but asked to cancel a recent transaction to which he agreed.

10 days later and still no response and no refund. Approx $600 out of pocket

Avoid the store and the owner Jack Ma like the plague

Was thinking to get Xiaomi Redmi Note 5 (Gold Color, Global Version) 6GB/64GB for USD $215.99(~AUD $290) + Free Shipping via DHL @ AliExpress

but above comment looks bad.

Any experience with this seller?

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Comments

  • Ryanek on 28/06/2018 - 09:36

    Have you lodged a dispute with Aliexpress? They are usually good with refunds.

    • HighAndDry on 28/06/2018 - 10:20
      +2

      I think OP was quoting a forum post - they don't have any issues with AliExpress, they're wondering if the forum post (that they linked) is indicative of AliExpress experience in general or an outlier.

    • D C on 28/06/2018 - 10:25
      +1

      They are usually good with refunds

      Yep. It's almost like people don't bother to figure out how disputes on AilExpress work.

      And the more you buy (number of purchases) the better they treat you.

  • Clear on 28/06/2018 - 09:51
    +2

    You do realise that the Mi Global store on AliExpress and all others claiming to be Xiaomi are not Xiaomi themselves? Just resellers.

  • foxmulder on 28/06/2018 - 09:52
    +6

    So Jack Ma decided to open an AliExpress store :)

    • plmko on 28/06/2018 - 11:01
      +8

      After hitting net worth of $40billion, there's just nothing as satisfying as ripping someone off $600.

  • frondono on 28/06/2018 - 09:54
    +7

    lol. "Avoid the store and the owner Jack Ma like the plague"

    You've still got a lot to learn.

  • eug on 28/06/2018 - 10:16

    Approx $600 out of pocket

    Why wouldn't he just lodge a chargeback with his credit card company?

  • c64 on 28/06/2018 - 10:51

    last week i cancelled a small (US$1.76) transaction before it was processed. i received an email saying that i should receive a refund within 3-15 working days. so it might take a while.

    • EightImmortals on 28/06/2018 - 12:06

      You should have let it go through just to watch customs hunt you down for 17c in tax. Best value entertainment on the planet.

      (edit, damn I'm a week early. ;) )

  • DarthAntz on 28/06/2018 - 11:53

    buy from a different seller, check the rating and number of sales from the seller. Never had a problem.

    If you dont like Jack Ma, watch his youtube movie. He can win a fight against ip man, tony jaa, jet li, and a few other people. Itll encourage you to shop there. Bezo's only fights the tax rate and gerry harvey

  • mckennal on 28/06/2018 - 14:54

    I've bought from HK Goldway on AliExpress without issue, but have not tried a warranty claim.

  • Korban Dallas on 01/07/2018 - 12:02

    I have bought 3 phones from Mi Global. No issues for me.

  • usmanyousaf on 01/07/2018 - 21:22

    I bought xiaomi mi 8 from Mi Global yesterday when the cashback was 10%.
    The order went through but later after 14 hours my order was cancelled by AliExpress saying i need to verify myself before placing order.
    Now asking for ID and the card i used.

    The annoying part is, even if i provide them with the required docs, i won't be able to get 10% cashback. Additionally GST will now be added as well.
    So not happy from them

  • aNoPHeLeS on 28/11/2018 - 00:46

    Bought Pocophone from Mi Global 2 months ago. Still no show. Anyone else?
    This deal: https://www.ozbargain.com.au/node/404100

    Edit: Apologies it was Xioami MC Store

    • Archdon on 11/12/2018 - 02:19

      Hi, I too bought this phone from this deal but did not receive it

      I raised a query with AusPost who called me saying it never arrived in Australia, just asked them to put it in an email so I can add it to my Aliexpress dispute as evidence.

      I lodged a dispute last week… still waiting for the outcome..

      Have purchased Xiaomi phones from Aliexpress in the past.. but never again..

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