This was posted 13 years 2 months 16 days ago, and might be an out-dated deal.

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Mobile Cap: $15/Month = $800 Total Value + 1 GB +Unlimited Social (6 Mth Contract)

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Mobile Cap: $15/Month = $800 Total Value + 1 GB +Unlimited Social (6 Mth Contract)
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Store Repliveconnected on 15/02/2011 - 10:58 liveconnected.me (416 clicks)
Last edited 16/02/2011 - 23:15
DM140211

The plan quoted in the title is the Discovery Medium on a 6 month contract.
The offer is for folks porting their number from any carrier.

Here's some more information that we couldn't squeeze into the title:
- There is a one-off $20 shipping & SIM starter kit charge
- Unlimited Social refers to Unlimited facebook, twitter, ebay, linked in and foursquare
- $800 Total Value = $400 Talk & Text to Anyone + $400 Talk to Live Connected mobiles
- Usage portal has been upgraded to make it easier to stay on top of your usage -( http://www.liveconnected.me/index.php/need-to-know/our-usage… )

We run on the Optus Mobile network.

Great plan for those who are after great talk & text value, with good amount of data built in.

Your Talk & Text to Anyone value can be used on:
Standard voice calls within Australia (local, national, GSM mobiles)
Standard national SMS & MMS
International SMS and MMS
Voicemail

Your Talk to Live Connected value can be used on:
Standard voice calls within Australia to another Live Connected mobile

Call Rates
Voice & Video call Rate (per min) 90c
Flagfall 35c
Standard National SMS 25c
International SMS 35c
Standard National MMS 50c
International MMS 75c
Voicemail Free deposit & standard call charges for retrieval

This plan will not suit you if:
- You are a very occasional user of a mobile, check out the Discovery Lite (http://www.liveconnected.me/index.php/sim-only/discovery-ser…) instead
- You make a lot of 13/1300/1800 - these call types are not included in the cap.

Mobile Byo Live Connected Mobile SIM Only Mobile Plan

Related Stores

Live Connected
Live Connected

closed Comments

  • hellwolf on 15/02/2011 - 11:03
    +1

    Looks like a good deal, even better than the TPG Medium Talk & Text plan. Let's see if TPG change their offering to match this. Although TPG don't have the 6 month contract.

  • jv on 15/02/2011 - 11:04
    +1

    Wasn't this posted just a few days ago ????

    • Store Repliveconnected @ Live Connected on 15/02/2011 - 11:07

      JV - we had the first offers come through just for voda/3 ports. We're using the extra we got to make it available to all.

      • jv on 15/02/2011 - 11:19

        cheers…

  • jv on 15/02/2011 - 11:08

    Excess data $450/Gb OUCH !!!

    • clandestino on 15/02/2011 - 11:22
      +6

      and it is $450,000/Tb !!!! That's ridiculous !!!!

      Of course, $0.45/Mb (as listed on the website) doesn't really have the same impact, does it.

      • bargaino on 15/02/2011 - 11:54
        +2

        It is perfectly normal to measure monthly internet use in GB. A MB is nothing in that context, and a TB is too much.
        Calling it 45c/MB is like a petrol station advertising fuel at 0.45c/ml .

      • katsuya on 15/02/2011 - 11:56
        +4

        i'm glad i'm not with u guys..
        http://img692.imageshack.us/img692/1939/18648354.jpg

        • stewy on 15/02/2011 - 12:48

          Get a better plan….$100/GB is still bad lol! Even Telstra $79 Cap would just about meet that and give better speed and coverage…

        • zooboy on 15/02/2011 - 13:45

          ouch… damn

        • Store Repliveconnected @ Live Connected on 15/02/2011 - 16:41

          Hmmm. Try the discovery Heavy. You'd get 2GB, plus $750 Talk & Txt to Anyone

  • jv on 15/02/2011 - 11:08

    So international calls aren't included in the $800 ???

    • Store Repliveconnected @ Live Connected on 15/02/2011 - 11:11
      -3

      No.

      • jv on 15/02/2011 - 11:18

        Why not?

        • JohnnyDrama on 15/02/2011 - 12:08
          +7

          Can't reply to the reps comment below: "Ask Optus."

          That's a really lame comment coming from a customer service rep. We're asking YOU, who are offering the plan. NOT your backend provider.

          Do your job properly and find out for YOUR customer, instead of trying to pass the buck!

        • jv on 15/02/2011 - 14:11
          +3

          Ask Optus.

          I'm currently with Virgin Mobile who also use the Optus Network and all international calls are included in my monthly call allowance…

      • mily on 15/02/2011 - 11:54
        +2

        This is why the caps from optus are much less valuable than similar caps from vodafone, almost all my eligible spending in VF cap go to international calls.

  • jv on 15/02/2011 - 11:19

    I assume your SIMS will work in an Optus locked phone ?

    • Store Repliveconnected @ Live Connected on 15/02/2011 - 11:47

      Yes.

  • tevtin on 15/02/2011 - 11:45

    have live connected improved there billing issues????????? im considering moving to this plan or TPG

    • Store Repliveconnected @ Live Connected on 15/02/2011 - 11:46

      Yes. Here's what we did:
      1. Discontinued the old Endeavour plans they had an issue with the billing
      2. We launched a new usage portal, that let's you stay on top of the monthly bill, and also let's us double check the accuracy of our billing partner.

  • bargaino on 15/02/2011 - 11:57
    +2

    You make a lot of 13/1300/1800 - these call types are not included in the cap.

    Not "a lot" but "any". 13-calls can be long, and the teleco banks on this. It is a scam, and disgusting.
    A single call could easily double you monthly bill, at 90c/min, ++
    Check your past phone bills!

    • surm on 15/02/2011 - 13:53
      +1

      I agree with manic.

      The product description page from LiveConnected does not mention that 13/18 calls are billed outside the cap.

      It is so simple to list "Plan inclusions" and "Plan exclusion" in their production description page, so customers can know exactly what they get.

      Obviously, LiveConnected wants to hide the fact that 13/18 calls are outside the cap. Is LiveConnected preying on its customers?

      • Store Repliveconnected @ Live Connected on 15/02/2011 - 16:44
        -2

        Hi - please look at the description.

        • surm on 15/02/2011 - 17:50

          I can see it in Ozbargain description this time (unlike the previous occasions), but can not see in your website.

          Here is the link from LiveConnected, which does not mention about 13/18 calls being charged outside the cap.

          http://www.liveconnected.me/index.php/sim-only/discovery-ser…

          What is the reason for excluding such an important billing information from LiveConnected website?

        • Store Repliveconnected @ Live Connected on 15/02/2011 - 21:14

          Hi Surm

          On the bottom of every Discovery Series 3 page you'll see a link which says "Click here for Discovery Series 3 Social Specific Terms & Conditions"

          Here is the link: http://www.liveconnected.me/index.php/need-to-know/legals/it…

          Its only a short well laid out PDF that details everything clearly.

        • surm on 15/02/2011 - 23:31

          Aha…it is hidden not in a web page, but in a PDF?

          I suppose PDF costs less than HTML, so hiding these important billing information in a PDF was a measure to reduce rising costs of HTML!

          The fact that you had to mention the same piece of information in this ozbargain entry highlights the fact that you consider it to be important, but choose not to disclose it in your product description webpage.

  • overlook on 15/02/2011 - 12:00

    I'm more interested in about what happen after 6 months?

  • Dealayed on 15/02/2011 - 12:05

    YOu provide BIS????

    • Store Repliveconnected @ Live Connected on 15/02/2011 - 12:19

      Hi - no we don't provide BIS

  • shaiguy on 15/02/2011 - 12:10
    +1

    I have been with them for a few months now and they've been quite good. Although the existing offer looks even better. Includes international SMS/MMS in the cap which a lot do not. 3 included international calls to a certain extent which was even better in their larger plans. Fixed up a billing issue with the data pretty quickly as well.

  • ozbarg0in on 15/02/2011 - 12:18
    +1

    Anyone considering to move to this is advisable to research more before doing so,

    http://www.ozbargain.com.au/node/22008
    http://www.ozbargain.com.au/node/39353

    rather having nasty surprises of features later on..

    • Store Repliveconnected @ Live Connected on 15/02/2011 - 13:01

      Hi there - here's a link to all our submitted deals.
      http://www.ozbargain.com.au/deals/28281/submitted

      • ozbarg0in on 15/02/2011 - 13:12
        +2

        Thanks.

        Please provide information such as you don't have a call center. Only possible way to escalate issues is to drop/email messages to your customer service using your site (because this information might be crucial for most customers)

        Then they would know what they can expect that they pay for, and possibly they would have lease disappointments.

        • Store Repliveconnected @ Live Connected on 15/02/2011 - 13:18

          Hi there

          You can use email, although if you're a customer you're provided with a customer service portal. Here you can log, view and track cases. Here's a quick video walk through of it: http://www.youtube.com/watch?v=B4rsSACoy_Y&feature=player_em…

          A lot of customers actually find it easier to use the online portal than call into a call centre because:
          1. Online is available 24/7
          2. Log your case once, instead of being tossed around a call centre speaking to a multitude of departments
          3. More accountable, you the customer can see what we're working on, and
          4. For the most common questions, the system will actually give you a couple of recommended solutions.

          But hey, it (online) is not for everyone.

        • ozbarg0in on 15/02/2011 - 13:27
          +4

          Is there any chance that your portal would give 'recommended solutions' such as 'ask Optus'?

  • [Deactivated] on 15/02/2011 - 13:18

    So, can you confirm what will happen after 6 months? Would you increase the price or will it always remain $15?

    • Store Repliveconnected @ Live Connected on 15/02/2011 - 13:23

      Hi - after the 6 month mark the price will MOST likely remain at the discounted price. HOWEVER as we're not contracting these after the 6 month mark if the supplier changes the price we'll need to change the price. If this (price change) does happen - we'll give you 30 days notice.

      So in summary, to be conservative, best to make your decision thinking at the end of 6 months, the price will go to the full price but you'll get 30 days notice so you can port out.

      • [Deactivated] on 15/02/2011 - 13:26

        fair enough.

  • fatcar on 15/02/2011 - 14:00

    Why there is still $20 shipping charge, after I applied the coupon?

    • Store Repliveconnected @ Live Connected on 15/02/2011 - 14:01

      Hi - the discount is on the ongoing monthly access fee.

  • surm on 16/02/2011 - 01:04

    "You make a lot of 13/1300/1800 - these call types are not included in the cap."

    My opinion is that these plans are not suitable if you make even one or two calls to 13/18 numbers.
    Calls to 13/18 numbers tend to be long because they are operated by businesses (banks, utility companies, government, insurance providers, ISPs etc) where callers have to find their way through voice menus and wait in the queues. You'd be lucky if you get the work done under 5 mins.

    So 2 calls mean additional $10 in the phone bill, if you choose plans like these.

  • Store Repliveconnected @ Live Connected on 16/02/2011 - 23:18

    Hi All

    We've had to bring forward the expiration date of the offer. The coupon will expire on 17/2/11 at 11PM.

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