Grays Online - should i buy a laptop?

Hi guys

I am considering purchasing a lenovo Yoga from grays online and wish to hear other people's experiences, how their warranty works, can your buy more warranty, how has their customer service been like etc.

Cheers

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Comments

  • +3

    I bought a recondition lenovo laptop - ideapad S100 - from them in feb from this deal as a BYOD

    the charger arrived broken - one of the pins was snapped. emailed them and they provided a replacement within a few days.

    good little machine. though only 32gb of emmc storage. but has a m.2 slot, so a month ago added a nvme 2404gb ssd. - sweet

  • +2

    I bought a Lenovo IdeaPad 100S-14IBR 14" Notebook/Intel Pentium N3700/4GB/128GB SSD for around $150 off grays online around 12th February, it has been running immaculate, haven't had to use warranty thankfully, and shipping was extremely fast. I would recommend

    • Thanks @interpolatile. Did they issue an invoice?

  • Thanks @altomic. Little nervous as the laptop is about $2k, waiting for a 20% off first.

    Also do you get issued an invoice so I can claim gst?

    • Pretty sure I did

  • +1

    run for your life. Terrible customer service in my opinion. The company keeps changing ownership.

    Save up another $500 and go buy the product brand new with legit warranty.

  • I had a number of issues with their product. I usually bought the items late at night like HP Refurbs. Then it was a pain to prove to HP, that I had a 12 month wty, as the unit was registed 2 1/2 years ago.

  • You would be better to buy one from an experienced refurbisher on ebay or Amazon.

  • I bought 2 lenovo miix 700s (I was eyeing the surface pro tablet/laptop form factor for a while already) but they have great prices on other models too during that Feb sale.

    https://www.ozbargain.com.au/node/359959

    Had no issues returning the 1st one which had a prevalent white light of issue (receives full amt not discounted which was great).

    2nd one is still trucking on and loving it.

  • I have purchased two Lenovo yoga's from greys in the last year. One in March and one just now both look great and run so smooth. Thinking of getting a third, was a bit hesitant when I bought the first one but I've come around.

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