Attempted to match price this Bose Soundlink Micro speaker at JB HiFi (Macarthur Square) this morning against Microsoft Australia.
I was given the following reasons why they refused to match the offer:
- www.microsoft.com/en-au/ - Is not an Australian website (staff clearly don't know how the internet works)
- Microsoft does not have a physical store in Australia (Despite their flagship store being in Westfield Sydney, PItt Street Mall)
- JB HiFi's own staff pricing is only as low as $120 for the same product (weak excuse)
I spoke with 3 different staff members and a manger who all shut down the price match, despite their policy stating they enthusiastically match prices.
Is this a general problem with JB HiFi were they don't recognise Microsoft Australia as a competitor?
Of course, I told them they lost the sale and then purchased through Microsoft directly.