To summarise, my landlord has shown up unannounced on three occasions, every time outside allowed hours and with no notice.
Each incident caused me to have a panic attack and cry and he just refuses to leave.
My dishwasher has been broken for 7 weeks.
My tiles had been broken for 4 years.
My tap had been broken for 2 years.
The only reason he is making repairs now is because he has just sold the place.
Can someone please give me advice on what I can claim for compensation? How much is reasonable?
I want to make him pay for all the emotional distress he has put me through and for not repairing anything. He is the worst landlord I have ever had and an awful person.
Please tell me about your experiences claiming compensation through VCAT and any advice you might have for me.
My landlord has thrice shown up outside of legal hours (7pm, 6:40pm, 7:45am) and given me no notice he will be coming.
The first instance, several years ago, he came into my house and started criticising the state of things and accusing me of damage. As soon as he left, I had a panic attack and cried on the phone to my mum.
I complained to my real estate agent and the reason they gave me after they spoke to him was 'He's macedonian, that's how they are.'
This past thursday he showed up at 6:40pm when I was alone and in my pajamas, asking what brand my dishwasher was (it has been broken for 7 weeks now), making inane conversation and joking about how he has taken 4 years to fix my porch tiles which are falling apart. Again, I was very angry and upset and felt my privacy violated.
The following day I complained to my real estate agent's manager and was not given any empathy and not taken seriously.
Tuesday morning, I was due to start work at 8am, and he showed up at 7:45am with tilers and knocked on my door to ask for a power lead for the tile cutter. This time I told him flat out he is breaking the law and he needs to leave. I told him he can't show up without telling us and this is illegal. He laughed at me and told me he didn't care, he had to fix the tiles today (it's been 4 years), and acted like I was being silly and refused to leave until the job was done.
I went inside and had a panic attack as I cried on the phone to my boyfriend. My boyfriend was furious and asked me to pass the phone to the landlord. Despite this, he still refused to leave. As a result, I was 2 hours late for work because I refused to leave until he had gone.
My real estate agent is accepting no responsibility because he didn't tell them he was coming.