Last Exit before Toll Road Was Closed, Will I Get Charged for Using Toll?

Update: I will be charged for the toll as the operator mentioned that they have given notice to public via their website and other outlets and it is our responsibility to check them before we leave. Not thoroughly impressed but can't do much. The cost of trip is $31.41. For people who think i am not updating you guys right away, sorry about that but i am at work and called them during break. Appreciate your feed suggestions, comments and feedback. Cheers

Original Post: - Hi guys, i just faced this situation few mins back and not sure what steps to take next so would like to hear if anyone had a some experience and what can i do for this situation.

Basically, i was coming back home and the last exit before Toll was closed due to road works (Bell St, Bulla Rd in Victoria). There weren't any such signs that alarmed for the road work ahead and take previous exit as well.

I had no option but to continue driving till the next exit and I was probably not the only one as the exit was very busy for this time of the night.

I don't have the key tag or pass either for this car, although got it for the other car.

So just wondering what happens in this situation? Anyone else had a same experience and can suggest what steps to take in order to avoid the toll or is this one have to be paid?

Looking forward for suggestions. Cheers

Comments

  • +4 votes

    Call them and ask for it to be waived

    •  

      Call them and ask for it to be waived

      Shouldn't be any issue at all to waive it IMO. They could easily check to see the roadworks there stopping OP from exiting before traveling on toll road.

      Most of these things have like a '1 free get out of jail fine free options. Ie. They will waive it as a 1 off, but if it happens a second time, they'll contest your excuse and make you either pay or go to court.

  •  

    So just wandering what happens in this situation?

    You travelled on a toll road, you have to pay. Either via day pass, linked account, so if the rego isn't assigned/linked to anything, then via a 'reminder' notice in the mail.

    There weren't any such signs that alarmed for the road work ahead and take previous exit as well.

    I'm sure there was road works telling you Bell St was closed, you just didn't link the two.

    what steps to take in order to avoid the toll

    Call linkt/Citylink and explain your issue to them, see what they have to say. Only they can waive it. But your reason for driving on a toll road, is meh at best.

    Worst case, buy a day pass, its $18/day and cheaper than a fine.

  •  

    This really doesn’t justify a post here. Wait and see if you get a toll notice in the mail. If you do, call and complain.

    • +3 votes

      I would be more inclined to ring them now and explain the situation
      just my thoughts but i feel it would be easier to waive a toll before the notice is sent

  • -1 vote

    Oh, something happened. Let me type a thousand-word-post on forum for help.

    Have you ever considered picking up the phone / going to the toll website to get a straight and more official answer?

    • +4 votes

      I tried to call right away but they only operate between certain hours and i am not sure why it's not a good idea to ask for suggestions if people might have gone through same situation in the past?

  • +5 votes

    I was forced onto a toll road once due to a road closure. My tag was charged. Unfortunately at the time online message boards were strictly for more serious matters. I patiently waited for the tolling office to open on Monday to call them, needless to say they waived the charge.

  • +1 vote

    what did Linkt say when you rang them on 13 33 31 as they are open 7am to 7pm, 7 days a week?

  •  

    I don't understand how it is costing you $31.41 for driving along the Tulla and missing the exit at Bell/Bulla and taking the next exit?

    According to Linkt's website, it is $6.35 for a 24 hour Tulla pass.

    •  

      Exactly but there is admin charge plus all the crap $17 for the weekend pass plus admin charges = $31.41

  •  

    There is no way it costs $31.41, if you can't get off at Bulla Rd then the next exit is Brunswick Rd and you will only travel under 1 tolling gantry which costs about $3 or at worst $17 for weekend pass.

    •  

      Exactly but there is admin charge plus all the crap $17 for the weekend pass plus admin charges = $31.41

      •  

        You must have chosen the wrong options as when it happened to me it was definitely $6.33 all up. That was in September so I guess it has gone up by a whole 2c!

  •  

    I once sold my car to a dealer and later got a citylink fine for not paying tolls for travel after i had sold it. Asked citylink to waive it and sent them proof i didnt own the car. They rejected it. If thats their mentality then good luck waiving the fine op.

  • +2 votes

    When they were renovating the tullamarine freeway I got screwed over so many times coming back from the airport, they open a different exit everytime. ended up going to the city and coming back. nothing you can do, they probably do it on purpose to pay for the renovation.

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