I recently ordered some Killer coffee this one and it was due to be delivered today.
I was then sent the following text from Aus post shown here to which I replied within 1 minute but was then notified that i was replied too late.
Does anyone know how exactly this system operates ?
General opinion seems to be that the system doesn't work
If they took it back to the Post Office, isn't that the option you chose anyway?
OP may have wanted to provide authority to leave.
Yes it is the option I chose anyway, but it just shocked me that I replied so fast and it still didnt work
I've also had that happening to me before as well.
It's just another Aus post pretence. In my experience, when I receive one of these, the item has already been delivered, or if a signature is required, just a card in the box. responding to the SMS is like writing to Santa.
responding to the SMS is like writing to Santa.
LOL best analogy I have read in a while.
My guess is the postperson in charge decides when it is sent (probably when they are en route or whatever) and in this case just decided to call it a lazy day.
That or I dunno the system is automatic and not manual and yeah it's (profanity).
I must be the only lucky one. I typically get these at 7:30am (truck driver starts at 6am) and always delivered around 9am.
Nope, also lucky here (usually 8:30 for delivery by 11) but they're delivered to a business address
Business in my case too. I only get the notification on overseas Auspost shipments though.
I get them on domestic parcels (usually DJs orders as they use the eParcel system)
No matter how quickly I reply, it's always too late to change preference
yeah its really weird
On the positive side. The "you weren't home" SMS tells me which post office the parcel is at and I can adjust my journey home to pick it up without having to look in the mailbox for the card.
I get 100+ deliveries a year. I can't remember the last time I had an issue with AusPost whereas other delivery companies let me down constantly.
True True, do you need the parcel slip though ?
@TerryJustTerry: Nope. I turn up and they look at my licence. Check name and address against parcel. I sign and off I go. The queue isn't big either.
This is at either Alexandria or Erskineville POs. Both areas densely populated and I assume the volume of parcels quite large.
@brad1-8tsi: This (although mine was for a Parcel Locker delivery but the parcel was too long for said Parcel Locker)
Edit: oops meant to reply to the main thread
@TerryJustTerry: I think you would need something with a valid address. Like a utility bill.
I won't ask why you don't just change your address because mine was incorrect for almost 2 years while I was moving about.
@brad1-8tsi: I moved 2 doors down from my previous address and every time I've needed it they have just accepted it.
I really should update it though
You're not alone and I'd love to know as well.
I constantly get these SMS at around 9-10am after the item has already been delivered\carded.