Free Battery Change for Swatch Watches @ Swatch

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Needed to get a new battery for my Swatch, went searching and found an old post that I completely missed, thought I would post again to remind everyone.

ENERGY FOR LIFE - FREE BATTERY CHANGE!
Need a new battery for your favourite Swatch? From now on, Swatch will replace it at no cost to you.
Take your Swatch to your nearest Swatch store and ask for a free new battery today.*
We will exchange the batteries of your Swatch directly in our Swatch stores located in Australia (excludes duty free).
Reenergise your Swatch. Now for free!

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Comments

  •  

    nice, have one. battery still ok, but next time going to myer :)

  • +6 votes

    All swatches get free battery replacement for life. Has always been the case for the past 10 years since I had them.

  • +2 votes

    Useless if you're in Brisbane as they have closed their store.
    Now if you need a battery replacing OR spare parts (in the case of my kid's watches) you have to ship it back to Melbourne to their service centre.
    The reason I bought the kid's watches was because they had a store in Brisbane making it easy to replace a battery or get new straps etc..

    •  

      Yep. Brisbane truly is a hole. Still have to fly to Sydney for the US embassy (massive pain in the ass). Whoever came up with the term BrisVegas truly needs a beating. They obviously haven't been to Vegas and experienced options/freedom.

    • +1 vote

      Not completely useless.
      I managed to get a free battery replacement last September at the Swatch store at the Brisbane International Airport Terminal.
      This post has just reminded me it is still in my bag.

    •  

      I think Adelaide closed too.

      Is it really anyone’s fault other than our own for not buying enough Swatches?

    •  

      Did you try at the Museum? thats the last place I saw a swatch, or a watch for that matter.

  •  

    Doh. Not all stores participating. Only two in Sydney - City or Brookvale. lol

  •  

    How about scratch replacement / polishing?

    When I purchased it, the sales rep said it doesnt scratch.

    Will they repair / polish scratched faces?

    At cost, or included with warranty / after sales support?

    • +2 votes

      I bought my watch in Hawaii years ago and Swatch @ Sydney Centrepoint are happy to buff scratches and polish for free.

      They also have never asked for the receipt.

    •  

      I’ve had stores buff them before but Adelaide only polished it with a cloth I think.

    • +1 vote

      I used to work for Swatch many moons ago, the glass is called plexy glass, which imo essentially is plastic so it can scratch quite easily.
      We use to offer free polishing, and unless they changed policies i believe they still should.

  • +1 vote

    Just get a Seiko 5 and you'll never need to replace the battery ;)

  • +1 vote

    A nice service. Did the battery change in Melbourne DFO South Wharf smoothly.

  •  

    I've done this a few times. Just confirming I've changed my batteries at Emporium and Chadstone (Melbourne) and they both had great service. On a busy period, staff noticed me and asked if I needed help; I was in and out less than a minute.

  •  

    Do they change Tissot watch batteries too? (I think Tissot are owned by Swatch)

    •  

      Tissot are owned by swatch but will not be able to replace tissot batteries in store. you will have to find a tissot store or contact head office.