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[VIC] DiDi FRENZY $70 off Coupon Pack for New Riders in Melbourne (up to $90 with Referral Bonus) @ DiDi

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[VIC] DiDi FRENZY $70 off Coupon Pack for New Riders in Melbourne (up to $90 with Referral Bonus) @ DiDi
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Associateddouglastoy on 17/05/2019 - 08:29 didiglobal.com (228 clicks)
Last edited 17/05/2019 - 08:38 by 1 other user
DIDIFRENZY

Hi Ozbargainers!

It's Dougie from DiDi, to celebrate Australia's Click Frenzy, we have a special offer for new riders in Melbourne for this weekend:

Sign up with DiDi today to receive a 4x $5 Welcome pack, then use the Coupon Code DIDIFRENZY to unlock a bonus 10x $5 special voucher pack.

Offer Time: Friday 17th May 00:00:00 – Tuesday 21st May 23:59:59

Offer Details & Expiry : 10x $5 vouchers (14d expiry from redemption) + 4x $5 Welcome Pack (up to 28d expiry). A total of up to $70 savings.

How do I redeem?

  • Download the DiDi Rider app
  • Once you have signed up, Tap on your Profile icon > Promotions
  • Enter the code DIDIFRENZY
  • Apply to receive 10 (ten) discount vouchers valued at up to $5* each.

You can use this offer in conjunction with a referral code to unlock further 2x $10 vouchers.

We have the lowest standard fares, so download the app and check it out for yourself.

Terms and Conditions

Referral Links

DiDi: random (807)

Referrer & referee get 2 x $10 + 4 x $5 ride vouchers

This is part of Click Frenzy deals for 2019
Travel Click Frenzy Rideshare Transportation

Related Stores

DiDi
DiDi

closed Comments

  • Ifoundabetterprice on 17/05/2019 - 08:38
    +4

    Ordered a ride yesterday, driver came to my pick up location then cancelled my ride and drove off. Tried again, second driver intentionally wait till the 'free cancel' option is over so that I must pay to cancel (again came close to my pick up location and drove off). Not happy with that at all.

    • Associateddouglastoy @ DiDi on 17/05/2019 - 08:48
      -5

      Hi Ozbargainers, with more Driver-Partners than ever before we have initiated a driver quality program to eliminate bad driver behaviour and give our riders the best experience. If you want me to look into your case feel free to PM me with your mobile number.

      Dougie

  • prnvmodi on 17/05/2019 - 08:44

    Hey the DIDIFRENZY code is not working for me. "The promotion code is not valid for your user category" Please help.

    • Associateddouglastoy @ DiDi on 17/05/2019 - 08:51

      Make sure you are a newly registered user and try again :)

      Dougie

      • prnvmodi on 17/05/2019 - 09:51
        +1

        Thanks worked now!!!

  • bootlace on 17/05/2019 - 08:47
    +1

    Code doesn't work. #didifail

    • Associateddouglastoy @ DiDi on 17/05/2019 - 09:04
      -1

      Make sure you are a newly registered user and try again :)

      Dougie

  • diddy50 on 17/05/2019 - 09:15
    +4

    I tried to use DiDi last weekend, waited for 5 minutes for a driver, nothing, so I switched to Uber, within a minute he came.
    He even said he has both programs running and didn't see me on DiDi.

    Pretty poor

    • Associateddouglastoy @ DiDi on 17/05/2019 - 09:59
      -1

      Hi diddy50,

      We are continually updating our app to ensure that riders can get safe and reliable rides, with new part-time and full-time Driver-Partners joining us everyday expect the average wait time to decrease.

      Dougie

  • donbot on 17/05/2019 - 09:45

    I used Didi last weekend after my uber driver gave me a referral. Never heard of Didi before so happy to have been given the word.

    Used Didi on the way home, saved $10 off my trip. Was fast & prompt. Will definitely use Didi again - was even cheaper than the uber on the way there, before the $10 voucher discount.

    • Associateddouglastoy @ DiDi on 17/05/2019 - 10:02

      Hi donbot15,

      That's great! Remember to refer your friends to DiDi to keep getting discounts.

      Dougie

  • UncleDimmy on 17/05/2019 - 10:15

    I used DiDi awhile back when I shared a ride with a friend from the city. I tried to enter my destination once my friend was dropped off and I couldn't extend the trip. The driver was nice about it and tried himself with my phone to add a new destination but it would not work. Had to end the trip and request a new trip. Unfortunately I couldn't get the same driver so I had to get out of the car and wait at the kerb for a new driver which took 5 minutes to get to me..

    Didi is cheaper than uber but that experience alone had discouraged me to use the service when share riding.

    • Associateddouglastoy @ DiDi on 17/05/2019 - 10:27

      Hi UncleDimmy,

      That would have been frustrating, thankfully in our latest app update the Add a stop feature has been included so you can add in multiple stops in one trip without having to change your destination.

      Update the app and let me know how it goes.

      Dougie

      • UncleDimmy on 17/05/2019 - 11:10

        Sorry I wasn't clear about the issue I was having with the app. The add a stop feature was not working. I updated my address and it wasn't appearing on the drivers side.

        • Associateddouglastoy @ DiDi on 17/05/2019 - 11:39

          Would you happen to have a screenshot of it? Also sent you a PM to get the trip details if you are willing to provide to us.

          I'll ask our product team to look into it.

          Dougie

  • hurr1cane on 17/05/2019 - 11:38

    Hey how do I use referral code n welcome code for one trip thanks

    • Associateddouglastoy @ DiDi on 17/05/2019 - 11:40

      Hey hurr1cane

      Only one coupon code can be used at a time, the DiDi app will automatically apply the highest value discount (coupon/voucher) to your trip.

      • hurr1cane on 17/05/2019 - 11:41

        Two coupon cant be added to one trip one refferal and welcome another one

        • Associateddouglastoy @ DiDi on 17/05/2019 - 11:42

          That's correct. Only one discount will be applied at one time, the App will apply the highest value discount you have in your account to the trip to maximise your savings.

  • bootlace on 19/05/2019 - 19:42
    +1

    I used this promo and have had mixed results with drivers.

    First few we're fine. But tonight I had one driver cancel after waiting five minutes and another just kept billing me after dropping me off!!!

    Instead of the $13 I was quoted it kept going up past $25, I have no idea how he did it but if DiDi creates a loophole for drivers to cheat and scam customers who cares if they're cheaper than Uber?!

    I have a screenshot showing the excess driving.

    • Associateddouglastoy @ DiDi on 19/05/2019 - 22:00

      Hi bootlace,
      Best way to get it resolved is through "Help" in the App to send an email with the details, the CS team will resolve it and look into the particular driver. This type of driver behaviour is totally unacceptable and driver will be suspended if he is determined to be intentionally exploiting the system and the customers.

      • bootlace on 21/05/2019 - 15:58
        +1

        2 days later and still no reply to my email via help. This is what separates DiDi from Uber. Uber solves problems

        • Associateddouglastoy @ DiDi on 21/05/2019 - 16:09

          Hi bootlace,
          Do you mind sharing your mobile number via PM used for DiDi account so I can escalate the case?

          • eskylidder on 21/05/2019 - 20:29

            @douglastoy: Would be interested to see why customer service took so long…your just here for a promo push…after that theres no follow up

        • Associateddouglastoy @ DiDi on 21/05/2019 - 18:24

          Hey bootlace, just sent you a PM with the case details, the resolution should come through within the next couple of business days.

        • eskylidder on 22/05/2019 - 20:15

          Did they actually follow it up?

          • bootlace on 27/05/2019 - 16:16

            @eskylidder: They did. I got a partial refund in the end.

            • eskylidder on 27/05/2019 - 16:42

              @bootlace: thanks kindly for taking the time to reply to the follow-up - funnily enough you should see my comments below - a worrying element that they are attempting to rectify, supposedly.

  • sween64 on 21/05/2019 - 12:06
    -1

    DiDi is the one service I will never use again. Ordered a ride to get to a wedding, driver pretended to pick me up and drove all the way in to the city. I could see the fare rising and wasn't able to cancel. "Ride" cost me $48 and I then had to order an Uber to get to the wedding. DiDi did refund me but it was stressful.

    Better off always booking Ubers and topping up credit with Coles 2000 Flybuys on $50 gift card purchase. Works out to be a 20% discount.

    Edit: To make it clear I'm negging because DiDi drivers are terrible and will scam you.

    • [Deactivated] on 21/05/2019 - 12:58

      Shitty driver =/= shitty service

      • sween64 on 21/05/2019 - 14:00

        Many shitty drivers ~= shitty service

    • sauce2k on 21/05/2019 - 15:24

      did you raise it with Didi support? Surely they could do something about it…

      • sween64 on 21/05/2019 - 19:21

        DiDi did refund me but it was stressful.

        • eskylidder on 21/05/2019 - 20:24

          it was a singular experience that's not reflective of the typical experience. i agree with your neg but wish to clarify with reason

          • sween64 on 21/05/2019 - 20:28

            @eskylidder: There’s multiple users here that have had bad experiences with their drivers.

            • eskylidder on 21/05/2019 - 20:31

              @sween64: fair call - thats concerning and certinly worthwhile highlighting. if customer service takes that long to resolve queries and the rep cannot answer my questions about DiDi wanting to access photos, media and files on my device i will also be negging

  • eskylidder on 21/05/2019 - 20:22
    +1

    Rep why does it need to access photos, media and files on my device? I accepted location and the ability to call/make calls

    • Associateddouglastoy @ DiDi on 22/05/2019 - 09:28

      Hi eskylidder

      Got confirmation from product team that the App requires access to files in order for users to upload a portrait photo to their profile. Please rest assured that DiDi takes user's data and privacy seriously and will not abuse the responsibility/privilege for any other purposes.

      Cheers

      • eskylidder on 22/05/2019 - 20:01

        Please ask your product team why wouldn't users be able to access the app if they do not accept the permission "for a portrait photo" for people's profiles? You literally cannot use the app unless you accept that ridiculous permission.

        That does not makes sense and suggests other activities are taking place. Facebook also assured their customers data and privacy seriously, it's an empty statement in consideration of the facts presented.. looking forward to clarification.

        • Associateddouglastoy @ DiDi on 23/05/2019 - 18:29

          Hi eskylidder

          I have passed on your feedback to the product team and they are in the process of optimising the sign-up process for new users to a more smooth and user-friendly fashion, including moving the Request for permission to when it's actually needed (e.g. when uploading a profile picture).

          We have new features and improvements rolling out almost every week and you should find this change taking place very soon!

          Kind regards

          • eskylidder on 23/05/2019 - 18:36

            @douglastoy: Thanks, can you please DM me the answer once you receive it from the product team? Looking to use your service once that is rectified in the next update.

            • Associateddouglastoy @ DiDi on 23/05/2019 - 18:41

              @eskylidder: Of course can do, thanks again for the insights from a new user perspective!
              Dougie

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