Is Shopback committing misleading and deceptive conduct?

Sshanaz on 20/06/2019 - 20:12

I purchased gift cards on Ebay back in April. This was to make use of Shopback promo and Ebay discount code.

The gift cards I purchased were not listed in Gift cards category and therefore I was able to successfully apply Patch Code.

Shopback is now rejecting cashback stating "Your cashback was rejected because you purchased gift cards. Even if they weren't listed as gift card initially, eBay Australia does actually look at miscategorized items to ensure they are not paying on things they are not meant to be paying cashback". My rationale is Shopback should have clearly that the gift card purchase is not allowed at all rather than just stating only gift card categories are not eligible.

My purchase was shopback promo so I am losing big here.

Is it deceptive and misleading conduct from Shopback's end?

Financial

Related Stores

ShopBack AU
ShopBack AU
Third-Party
eBay Australia
eBay Australia
Marketplace

closed Comments

  • bdl on 20/06/2019 - 20:15
    +28

    No

  • zonra on 20/06/2019 - 20:18
    +13

    My rationale is Shopback should have clearly that the gift card purchase is not allowed at all

    Shopback

    Cashback Not Eligible for Gift card purchases

    /thread

      • spackbace on 20/06/2019 - 20:26
        +10

        Yes it was

        https://www.ozbargain.com.au/node/452105

        Cashback is not applicable for items in the following categories:
        Cars, Bikes, Boats (9800)
        Coins (11116)
        Gift Cards (184609)

        If someone was deceptive and trying to con ebay by listing it in the wrong category, a smart person would've realised that eBay will realise and fix it

          • spackbace on 20/06/2019 - 20:38
            +3

            @Sshanaz: So? It's a gamble that cost them nothing to participate (well, cost $0.01) with a likelihood of a refund.

            You tried to go against companies like ebay and ShopBack and gamble your accounts and cashback money.

            Play stupid games, win stupid prizes…

      • zonra on 20/06/2019 - 20:33
        +13

        You seem to like technicality.
        Well, technically Shopback said:

        Cashback is not applicable for items in the following categories:
        Gift Cards

        and not

        Cashback is not applicable for items in the following Ebay categories:
        Gift Cards

        And what did you buy?

        I purchased gift cards

  • holdenmg on 20/06/2019 - 20:18
    +5

    Shopback can only remit Cashback they receive.
    eBay screened out your non-qualifying miscategorised item purchase.

    Nothing to see here.

  • spackbace on 20/06/2019 - 20:23
    +9

    https://www.ozbargain.com.au/node/461191

    You seem to like dodging rules, then complain when it doesn't go your way

    • whooah1979 on 20/06/2019 - 20:29
      +3

      Ebay members that continually find ways to violate policies should be banned.

      • spackbace on 20/06/2019 - 20:30
        +11

        No, it applies here because the same comments come up of your inability to read the terms you're agreeing to

        • GoldenDragon888 on 20/06/2019 - 21:22
          +1

          If you go through his post it’s one sob story after another.

      • spackbace on 20/06/2019 - 20:51
        +1

        PS I hope you're not starting your case with VCAT as "so I was trying to sell some unlawfully obtained Google Home Mini codes on ebay, something which is against the terms of service of the promotion".

        • GoldenDragon888 on 20/06/2019 - 21:47
          +1

          I actually hope he does. If only it could be recorded.

  • whooah1979 on 20/06/2019 - 20:23

    Sellers listing items in the wrong category doesn't change the type of item.

  • slowedawg on 20/06/2019 - 20:27

    Sorry, nope. Didn't intentionally attempt to deceive or mislead you. There are/were T&C you could've looked into. You tried to see if you could do something in the hopes they wouldn't notice it - they did notice, and you lost. It was a risk to not read through their policies regarding something that you were going to 'lose big' on.

  • spiff on 20/06/2019 - 20:30
    +4

    Slanderous title and you're trying to gain by splitting hairs on a condition that any normal person would understand

  • Nutrino on 20/06/2019 - 20:32
    +6

    You need to quit the internet. It's not for you.

  • Rukiata on 20/06/2019 - 20:35
    +3

    This really needs to be deleted.

  • [Deactivated] on 20/06/2019 - 20:43
    +1

    What category were they listed under? If it was a mistake by the seller, then you should probably take it as a lesson learned.

  • dylo on 20/06/2019 - 20:46
    +2

    The entitlement of it all

    • holdenmg on 20/06/2019 - 20:49
      +2

      “Oh, the humanity!”

  • MagicMushroom on 20/06/2019 - 21:02
    +5

    Is Shopback committing misleading and deceptive conduct?

    I don't think so.

    Did OP committed misleading and deceptive conduct?
    I do think so https://www.ozbargain.com.au/deals/fashion4all.com.au

  • Godric on 20/06/2019 - 21:05

    Whinge Whinge

  • GoldenDragon888 on 20/06/2019 - 21:28
    +2

    I went through so many of this guys comments and post. It’s one sob story after another.

    It reminds me of the spivs and en-tre-pre-neurs at the council blocks on the east end. A modern day Del Boy but with the charm and wit

  • sparkles on 20/06/2019 - 22:06

    You gambled, and lost.

  • Tech5 on 20/06/2019 - 22:40
    +3

    gift card purchase is not allowed at all rather than just stating only gift card categories are not eligible

    Listen to yourself.

    Do you tell the ATO that you don't need to pay tax because your name on the bill IS IN ALL CAPS?

  • bayc0n on 21/06/2019 - 00:16

    get off your entitlement horse m8

  • Tee Rex Arms on 21/06/2019 - 00:26
    +1

    No, you’re just greedy AF

  • blitz on 21/06/2019 - 01:30
    +2

    My purchase was shopback promo so I am losing big here.

    Are you by chance selling gift cards as a business?

    • spackbace on 21/06/2019 - 01:46
      +6

      Given OP's post history where they sought to buy eBay gift cards, and the fraudulent Google home mini codes they tried to sell on eBay, I'm also wondering if op bought from themself to claim the cashback.

      Wouldn't be too difficult if they operate their own store to 'accidentally' sell those gift cards in the wrong category…

  • Moderatorhamza23 on 21/06/2019 - 10:26

    OP has advised us that they've received sufficient answers, comments are closed.

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