NBN Sub-Contractors Asking Access to MFD or Telecommunication Room

It's an apartment and I've asked strata manager and he got no clue. 🤷🏻‍♂️

He then asked the building care taker and he also has zero clue. 🤷🏻‍♂️

My original question to them was the question which was directed to me by the sub contractor "will we have access to building telecommunication room or MFD?". so obviously they don't have answer to this. 🤦🏻‍♂️

Then i asked whether MFD box was even installed when they roll out NBN in the area. They still got no answer to this. 🤦🏻‍♂️

From my perspective, NBN was rolled out in the building and area, as I have received email from NBN advising that NBN is now available.

I've also checked with the provider I'm going with and they confirmed NBN is available, hence the request to send technician on-site.

So my question is: what is this MFD box? When NBN engineers roll out NBN to the area, i assume they're the one who installed MFD box? In the apartment building, where do this MFD normally located at?

The strata manager advised me that "technician cannot run any conduits or make any alternations to the common property for the installation of my NBN.". However, i don't believe there will be any need to run cabling from the MFD to have NBN connected in my unit.

Any input would be much appreciated. TIA!

Comments

  • It's where the one phone cable from the street is split between all the units.

    If you had copper landlines, then it would have already existed.

    Depends on the age and size of your unit block.

    Eg I live in a very old, 4 unit block and it's a tiny 15cm by 10cm (if that) "MDF" with only 8 pairs in it, attached to a foundation pillar underneath the building.

    https://en.wikipedia.org/wiki/Main_distribution_frame

    https://www.google.com/search?q=mdf+nbn

    What type of NBN does the NBN website say is available to you?

    • What type of NBN does the NBN website say is available to you?

      Hybrid Fibre Coaxial

      If you had copper landlines, then it would have already existed.

      then why the {profanity} the NBN sub-contractors are asking me these questions? Shouldn't they be the expert of all this? WTF

      • They are asking for access to the MDF, that's all. Many apartments have the MDFs locked away in a utilities room and your NBN subcontractors are trying to avoid wasting your time and theirs by ensuring the have access to the MDF. These sub-contractors are not the same ones that would have installed the MDF. They are hoping you know where the MDF is, and can give them access (if it's behind locked doors).

        Walk around your complex, if you have an underground car park look in there, or if you have an external electrical box - look in there. You'll find it if you go looking.

      • then why the {profanity} the NBN sub-contractors are asking me these questions?

        The owners of the premises is responsible for their MDF. They ask you because they may think that you’re an owner.

        • i am an owner but how do I know where and what MDF is? I bet you if you ask owners of strata building, majority wouldn't have any clue what MDF is.

          In my instance, the Strata manager and Caretaker obviously didn't know what and where and whether the building has any MDF.

          • @tempura: You can get MDF from Bunnings

          • @tempura:

            i am an owner but how do I know where and what MDF is?

            Have look at your building plans.

            Strata manager and caretaker obviously didn't know what and where and whether the building has any MDF.

            Someone is not doing their job properly. Do they know where the fire exits or the fire extinguishers are?

            Clearly some

          • @tempura: Working in a trade that regularly does repairs in multi-storey buildings I can say that most strata/building managers/care takers have no (profanity) idea where anything is or how it works. At best they are glorified receptionists.
            It is not the trades people coming to your property who are required to know where your services are located, it is you. They may have some educated guesses but they don’t know the design of your building/apartment.

            • @Mike88: so owner should know more than strata managers and building caretakers? I found this hard to understand. I ain't saying you're wrong, but the whole concept of it just wrong.

              • @tempura: It is your home, you should know where your services are. Saying that, they should know it too.
                If you don’t educate yourself on these things then you only have yourself to blame when this happens.

          • @tempura: I asked my building's reception and they knew straight away. It's a telecommunications room in the basement floor with various servers/units for phone and internet connections. Every apartment building has one. I'm renting and it was one of the first things I did.

      • Do you have Foxtel outlets in your apartment? This is how HFC is delivered.
        If so, then there should be no need for NBN to need access to the MDF.

        • in all honesty, i don't know any of these. I think i still get em to come and hope for the best. Granted that they may not know where the box is, but hope they can find it.

  • An MDF is a Main Distribution Frame. A multi-pair telephone comes in from the street to a central point, and is separated off to each apartment, to provide a telephone service. The exact same infrastructure is used for FTTN and FTTC.

    HFC is not provided over telephone wires, so the MDF itself is pretty much irrelevant. For HFC, a single coaxial cable comes in from the street, and is connected to (usually) several physical (passive) splitters. Coaxial cables are then run to each apartment. However, NBN will usually put the splitters in the same area as the MDF, so that's why they want to know if they will have access to it. They don't want to turn up and find that they can't get to the cables.

    Does anyone in your building have Foxtel cable? That's the infrastructure that NBN HFC uses, and if someone has that, then the incoming cable and possibly splitters will already be installed. However, unless your particular apartment already has Foxtel cable, NBN will need to run a cable from where the cable comes into the building (what they're calling the MDF) to your apartment. Your strata seems to be saying that they will not allow NBN to do that.

    If your building is relatively new, telephone and pay tv cabling may have been designed in from the start. Or, cable ducts may already exist. If so, the NBN install will likely be a piece of cake, with no alterations or conduits required.

    If your building does not have existing infrastructure, then NBN will want to do the cheapest and nastiest install possible, and that's what your strata wants to avoid.

    Best case - everything is already in place, and everything is fine. Worst case, strata will want a proper job done and will get it done professionally (and expensively) if the owners all agree.

    • Best case - everything is already in place, and everything is fine. Worst case, strata will want a proper job done and will get it done professionally (and expensively) if the owners all agree

      I can already tell this will turn into a hell sh1t fight with strata and its complexity.

      • Book your NBN installation and hope for the best. When the installer turns up, ask them if they need to run any conduits or make any modifications. If not, go for it.

        Otherwise, explain to the installer that strata will not allow any modifications, and cancel the installation. The installer won't be happy (they won't get paid for your job, I believe), but at least then you know what the situation is, and you can call an owners meeting and discuss what needs to be done and you can find out what the cost will be.

      • Or you could get it installed and get strata to legally remove it if they don't like it.

  • The NBN is a sh!tfight from pillar to post. I've just been forced to switch over and am now paying more and getting less. The bastard should NEVER have been built.

    • My work mate is on 5G and averagely gets 160-200 mbps download. I think 5G will reach me before NBN does.

    • There is about 25 million Australians that may not be as lucky as you.

      • As per @ICISIDIR, 5G will end up killing the damned thing before it gets fully rolled out. This should have been left to the telcos.

        Whether or not some get an improved offering from the NBN, why should anyone have to accept a worse offering?

  • Is it all working yet, Tempura?