I received an email after order saying being processed:
"Your order placed with the Co-op on December 6, 2019 2:23:43 PM AEDT is being processed at the University of Adelaide store."
Have been charged but no update since… My order is still "Pending" in my orders on my account.
I tried to contact them multiple times using the website but the links provided on their website or in email confirmation always returns 404…
I tried to contact them by phone but nothing, it is like they are dead:
- 08 6282 1170: No reply
- 1300 617 181 (customer service enquiries): They said to use the website due to "technical difficulties" but the website returns 404 pages when I try to contact them with the links provided.
That's a joke or a scam website!
DO NOT BUY FROM THIS WEBSITE: https://www.coop.com.au !!!
Does anybody know how to contact these guys?
Do you think I should go to my bank and ask them to cancel transaction explaining my situation?