Last Monday I saw someone backed into my car and walking off. I ran and confronted him and he denied until i told him i have dashcam. Its a 2019 Arteon which I only bought it 3 days before the accident. I have full insurance with AAMI.
He is refusing to claim it on his insurance and said its not a big deal and you only have a small dent. Mind you his towbar ripped into the left side of the sensor and its damaged and no longer working and also the front panel has scratches and broken chrome. AAMI is sending me to their own capital smart for repairs and I am worried they may not able to repair it properly since i had bad experience previously with my i30.
Any form of advice is greatly appreciated regarding forcing him to claim it on his insurance or choosing my own repairer. Letter of demand and stuff might be too hard if this guy is refusing to pay.