Metro missed delivery target for January 2020.
January 2020 is low season for most, however, I hope a few still manage to make a claim and get something back for all the disruptions endured.
"There are also compensation thresholds. If we don’t run at least 98% of services each month with 90% or more of these services punctual, eligible customers will be compensated. Our monthly, network-wide, performance data is available online and at stations around the 10th day of the month."