Similar to the post done by S2(https://www.ozbargain.com.au/node/518417) Specific for Metro Trains, This one is for Yaara Trams as they haven't met their targets too. So you can potentially get $18 if you had used both networks or $8 if you used only either.
Yarra Trams delivered 97.1 percent of services in January with 86.4 percent of services arriving on time. Our performance targets are 98.5% for reliability and 82% for punctuality. The result for January means that Yarra Trams has not met the performance threshold and eligible passengers may claim compensation. For details about compensation, see customer compensation. To make a compensation claim, please fill out the compensation form. Passengers have until 2 March to apply for performance compensation
Holder of a myki Pass for 28 days or more *
Touched on a tram with my myki Pass at least 10 days in January 2020
To Submit the request go to