AMD Ryzen 7 3800X 3.9 GHz 8-Core AM4 Processor with Wraith Prism Cooler $442.59 Shipped @ Amazon UK via AU

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AMD Ryzen 7 3800X 3.9 GHz 8-Core AM4 Processor with Wraith Prism Cooler $442.59 Shipped @ Amazon UK via AU

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cycleri3 on 07/07/2020 - 22:09 amazon.com.au (4439 clicks)
Last edited 08/07/2020 - 09:14 by 3 other users

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I don't know how but some Amazon UK deals have started showing up on Amazon AU. Its a little tricky to add to cart. To do it you have to click the item and then add it via this "Frequently bought together" section: https://i.imgur.com/n6mwx4V.png

Comes up to $442.59 delivered to Melbourne.

After adding in cart: https://i.imgur.com/DIuKvMb.png

Price History at CamelCamelCamel.

Computing AMD Computer Component CPU

8 Jul 2020 2:34pm

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closed Comments

- KS808 on 13/07/2020 - 15:31
  
  Yeah same, Amazon can't replace due to o/s stock can only return for full refund
  - Voucherd on 13/07/2020 - 18:02
    
    Same here got a refund. Already processed, makes me feel good I went with amazon because it was sorted so quickly, but still feel kinda weird theres a ton of stolen 3800x's were purchased direct from amazon UK, doesnt make much sense to me
    - KS808 on 13/07/2020 - 19:09
      
      That's good to hear. The CS rep I spoke with says a refund won't be started till they receive the item, wonder if I can get it expedited since it's just a cooler. Agree so weird that so many cpu's are missing
    - plentifoo on 15/07/2020 - 20:25
      
      how did you start the refund claim? using the return option, and selecting 'missing parts or accessories', refund will only be processed once item is received.
      
      EDIT: Spoke to a customer rep via online chat and she confirmed (twice) that she's already begin the process of the refund even though I haven't send the item back. Looks like they're aware of a syndicated robbery in their warehouses if they're handing out refunds willy nilly.
KS808 on 13/07/2020 - 15:25

Same as above two comments. Arrived via DHL and box had been tampered with. CPU missing and only cooler left. Speaking with Amazon CS currently.

Edit; Due to o/s stock cannot be replaced only refunded. No prepaid shipping label can be made so must pay shipping at first and will be refunded once it arrives at warehouse.
dokyung on 13/07/2020 - 19:14

Unlucky for the people who got their CPUs stolen.. Received mine today in perfect condition from the UK.
Boba on 13/07/2020 - 23:46

Mine arrived today. Opened it up and was baffled because the CPU is missing, same as above.
- regenade on 13/07/2020 - 23:52
  
  Lol someone in DHL supply chain did a massive stealing ! 500 CPUs sold from Amazon UK to AU, siphoned and sold at $200 pounds each made 100000 GBP, high paying job :D
  - Boba on 14/07/2020 - 01:08
    
    I hate how I have to send the CPU cooler back, wait for them to receive it, before they issue the refund.
    
    I normally post through DHL but it feels a bit stupid sticking a commercial invoice on the returns box saying "Ryzen 7 3800x". The CPU Cooler might not even make it back.
    - plentifoo on 15/07/2020 - 20:44
      
      you must be unlucky with the rep possibly? i just used online chat and after insisting that i get a refund now as i needed the funds urgently to get a replacement, she just processed it and asked that i send the box and cooler back asap.
- videoman on 14/07/2020 - 09:32
  
  Is it possible 1 supplier sold the CPU's to amazon like that? Or did the outer packaging boxes also look they had been opened?
monzablau16v on 14/07/2020 - 09:49

+3

Yup - same here, mine arrived just now via DHL. Outer Amazon box looked tatty (first suspicion something was wrong) but black Amazon security tape was intact and unbroken. Opened it up and noticed straight away the AMD seal broken on the packaging and the CPU missing in cutout window.

Update: Spoken to Amazon customer support. Like others i was informed I would need to send the cooler back and then a refund would be processed. They did send me a link to a pre-paid mailing label…. yaay. Was not happy with that so i kindly asked why I had to wait probably 3+ weeks for a cooler to land back in Fife GB before a refund or replacement was going to get issued. Was informed after a few minutes that my refund can be processed now, so I can repurchase the item :)

I then asked how i can reorder the same product for $445, as it was showing as more expensive now on Amazon. The amazon agent informed me its due to no longer being for sale or in stock on Amazon UK at that original price. Had a little grumble and within a minute they had authorisation to send me the item from Amazon US with a refund for the price difference ($100 since the US site lists the 3800x at $540AUD). I had to order at full price $540AUD, but as soon as it ships I am apparently getting credited back the difference.

I am a Prime member so not sure if that had any baring on the way the conversation went and the outcome i got. Good luck!
- KS808 on 14/07/2020 - 13:22
  
  Hey mate, thanks for this. Originally they wanted to ship the cooler back before refund but now they processed the refund right away.
  
  I enquired about refund for the price difference but the rep is saying this isn't within policy. I advised others have received an option to purchase and then a refund for the difference will occur but they want a screenshot/transcript before they allow it.
  
  Any chance you could drop your transcript or just a screenshot of the confirmation of this option - would be incredibly appreciated!
  - monzablau16v on 14/07/2020 - 14:06
    
    +1
    
    can you pop me a private message with your contact details and ill send you what i have (i don't really have any chat transcript as i contacted them over the phone)
    - KS808 on 14/07/2020 - 14:21
      
      Thank you - sent
- czau on 14/07/2020 - 13:27
  
  Did you order your CPU on the same day(night) the deal was posted?
  The next day I was considering to buy second one when I noticed there was new 3rd party seller with no reviews selling same cpu for similar price on Amazon UK.
  - KS808 on 14/07/2020 - 13:39
    
    Mine was purchased the following morning 08/07 at around 7am. Order says seller is Amazon UK
    - czau on 14/07/2020 - 13:44
      
      Then it was probably stolen in transit.
      
      my delivery path started in MAIDSTONE - UK :
      
      13 With delivery courier SYDNEY - AUSTRALIA 08:16
      1 Piece
      
      Monday, July 13, 2020 Location Time Piece
      12 Shipment on hold SYDNEY - AUSTRALIA 12:15
      1 Piece
      
      11 Arrived at Delivery Facility in SYDNEY - AUSTRALIA SYDNEY - AUSTRALIA 03:07
      1 Piece
      
      10 Departed Facility in SYDNEY - AUSTRALIA SYDNEY - AUSTRALIA 02:14
      1 Piece
      
      Sunday, July 12, 2020 Location Time Piece
      9 Processed at SYDNEY - AUSTRALIA SYDNEY - AUSTRALIA 19:06
      1 Piece
      
      8 Clearance processing complete at SYDNEY - AUSTRALIA SYDNEY - AUSTRALIA 19:03
      1 Piece
      
      7 Arrived at Sort Facility SYDNEY - AUSTRALIA SYDNEY - AUSTRALIA 16:58
      1 Piece
      
      Friday, July 10, 2020 Location Time Piece
      6 Customs status updated SYDNEY - AUSTRALIA 22:28
      Wednesday, July 08, 2020 Location Time Piece
      5 Arrived at Sort Facility LONDON-HEATHROW - UK LONDON-HEATHROW - UK 21:24
      1 Piece
      
      4 Departed Facility in LONDON-HEATHROW - UK LONDON-HEATHROW - UK 21:14
      1 Piece
      
      Thursday, July 09, 2020 Location Time Piece
      3 Customs status updated SYDNEY - AUSTRALIA 04:34
      Wednesday, July 08, 2020 Location Time Piece
      2 Processed at LONDON-HEATHROW - UK LONDON-HEATHROW - UK 19:22
      1 Piece
      
      1 Shipment information received MAIDSTONE - UK 16:28
      - KS808 on 14/07/2020 - 13:51
        
        @czau: Well that just sucks. My delivery path is pretty much the same. I actually just found an extra Amazon shipping label same details just shoved at the bottom of the box
        
        12 With delivery courier SYDNEY - AUSTRALIA 08:02
        1 Piece
        
        11 Arrived at Delivery Facility in SYDNEY - AUSTRALIA SYDNEY - AUSTRALIA 03:07
        1 Piece
        
        10 Departed Facility in SYDNEY - AUSTRALIA SYDNEY - AUSTRALIA 02:14
        1 Piece
        
        Sunday, July 12, 2020 Location Time Piece
        9 Processed at SYDNEY - AUSTRALIA SYDNEY - AUSTRALIA 19:01
        1 Piece
        
        8 Clearance processing complete at SYDNEY - AUSTRALIA SYDNEY - AUSTRALIA 18:57
        1 Piece
        
        7 Arrived at Sort Facility SYDNEY - AUSTRALIA SYDNEY - AUSTRALIA 16:58
        1 Piece
        
        Friday, July 10, 2020 Location Time Piece
        6 Customs status updated SYDNEY - AUSTRALIA 22:22
        Thursday, July 09, 2020 Location Time Piece
        5 Customs status updated SYDNEY - AUSTRALIA 13:48
        Wednesday, July 08, 2020 Location Time Piece
        4 Arrived at Sort Facility LONDON-HEATHROW - UK LONDON-HEATHROW - UK 21:24
        1 Piece
        
        3 Departed Facility in LONDON-HEATHROW - UK LONDON-HEATHROW - UK 21:14
        1 Piece
        
        2 Processed at LONDON-HEATHROW - UK LONDON-HEATHROW - UK 18:25
        1 Piece
        
        1 Shipment information received MAIDSTONE - UK 16:28
        
        czau on 14/07/2020 - 14:07
        
        @KS808: Yeah, looks like same batch of parcels travelling together. Only in Sydney my package was cleared 6 mins later
- hogpig on 14/07/2020 - 18:59
  
  -
unco on 14/07/2020 - 11:33

Amazon seems to be handling it okay, but definitely going to make sure I record video when the DHL truck arrives and open it on the spot. Just in case.
bongo007 on 14/07/2020 - 11:56

Arrived today, box had a small rip near the label on top and didn't think much of it. Then I checked this thread and panicked.

AMD label looked untouched and CPU is there. I don't think it would have been swapped for a fake one?
shoey on 14/07/2020 - 12:46

+1

To those worried about fakes… Not much to worry about provided that the serial number on the factory seal (of the retail box) matches that printed on the IHS (the CPU itself).
czau on 14/07/2020 - 13:23

+1

I just received mine, amazon box was bit chewed up, but retail box is ok and sealed.
CPU is inside with matching s/n.

I'm lucky I guess.
Cohey on 14/07/2020 - 16:07

Mine coming tomorrow, looks like it's been in delivery facility since Sunday in Sydney.

Mine was shipped from Poland through Germany so different from the above stolen ones. Did anyone else have theirs shipped from Poland? Purchased from amazon uk on the 8th in the arvo.

Bit worried! All my other parts coming tomorrow as well so will be annoying not being able to build it this weekend.
- AJFox on 14/07/2020 - 16:37
  
  +1
  
  Also ordered mine on the 8th, it's also coming from Poland via Germany. Should get it in next day or two, showing as in Melbourne right now.
  
  EDIT: I chose priority shipping which was au$35.
- donigan on 14/07/2020 - 16:55
  
  +1
  
  Ordered mine on the 8th also and it came from Poland through Germany. Still waiting for delivery though, they're estimate is this Friday. Arrived at Brisbane yesterday apparently. Fingers crossed it's in there when I open it.
starburstyellow on 14/07/2020 - 16:55

Delay with mine. Currently stuck in Netherlands. Also shipped on 8/7. I'm based in Perth.

Was originally eta 20/7.
hogpig on 14/07/2020 - 18:57

fk also happened to my order!! CPU box seems to be damaged and CPU is missing..is this the biggest heist of AMD cpus or wat..
- czau on 15/07/2020 - 09:49
  
  Sorry to hear that.
  
  These AMD cpus are hot stuff now, everybody wants one.
  Amazon will have to transport them in armoured vans with 3 guys and a shotgun :).
unco on 14/07/2020 - 19:44

For those with missing CPUs, where did your package originate from?
- monzablau16v on 14/07/2020 - 20:33
  
  MAIDSTONE - UK to London Heathrow, to Brisbane, to Sydney and then back to Brisbane for delivery
smako69 on 14/07/2020 - 21:43

My CPU still has not been shipped, anyone else on the same page?
- VLT on 14/07/2020 - 22:05
  
  +1
  
  same here. i chatted last week with a rep and they said it would be shipped this week.
  
  i bloody hope they get to the bottom of this before they ship mine!
  - smako69 on 14/07/2020 - 22:18
    
    I was just chatting to an amazon rep. He gave me a 15 dollar voucher for my next Amazon AU purchase for the inconvenience. Was also informed that Amazon UK stock has not been updated this week and may take another week for them to receive stock. Likewise, praying that we don't join the AMD get robbed gang.
    - miguellin737 on 17/07/2020 - 10:56
      
      you are lucky to receive 15 dollar voucher. i talked to them about my order, they just told me to wait and no gift voucher.
- jkim on 15/07/2020 - 13:53
  
  Same… they said mine will be shipped this week and arrive on 21st… but… worried.
Boba on 14/07/2020 - 23:26

+2

Six victims so far, mine came from Maidstone Rochester UK.

ymcool
Voucherd
KS808
Boba
monzablau16v
hogpig

The whole returns process doesn't make sense. I'm an Amazon Prime member, they didn't offer prepaid postage. Said that I had to send it, show them the postage invoice, and then they'll refund the return postage.

I sent the cooler back today via DHL today (hope it makes it back!). $110… that's more than the cooler itself, so I hope Amazon is true to their word and refunds that cost.

I was really reluctant to send it back at $110 but after driving 40 minutes to the courier, I didn't want to go back home without having sent it off.

I don't know what to do now. I've got all the other components ready to go, no way to confirm whether they arrived in working condition, and I don't want to wait til early August for another CPU.
- Cohey on 15/07/2020 - 08:07
  
  If mine is missing I plan to buy a 3700x direct from a store and never purchase components from Amazon again.
  - Boba on 15/07/2020 - 09:51
    
    I think it’s just a case of bad luck. All my other components came in fine, and I ended up purchasing another CPU from Amazon AU expedited delivery.
    
    (Going to avoid Amazon UK for high value items though.)
    
    Amazon quite promptly issued a refund for the return postage so that bit is all good.
- OSienna on 15/07/2020 - 19:51
  
  So sorry to hear that some of you are having issues with your purchase.
  
  I was really tempted to pull the trigger but weighed up the potential hassle of having to return it at a later date when I finally complete the component set with a motherboard (been out of stock for months now) and find that it's faulty. This situation sounds even worse.
  
  Hope that Amazon looks after those affected.
starburstyellow on 15/07/2020 - 00:05

+1

Im still waiting for mine, there is a slight delay in Netherlrands. Wonder when will it come (or not come, i.e. stolen CPU).

I did find this: https://www.amazon.co.uk/ask/questions/Tx9O1T368VPQYD/ref=as…

Interesting how its the exact same MO.

edited: oh forgot to mention, mine also originated from Maidstone Rochester UK.
plentifoo on 15/07/2020 - 03:00

ordered 7 July, and my last update:

Thursday

09.07.2020
09:37 Local time | Departed Facility in LONDON-HEATHROW - UK
LONDON-HEATHROW - UK

Also originated from maidstone. Estimated delivery date is still 20/7.

Now I see all this drama about nicked CPUs - wonder if mine is a different delivery tranche altogether. Here's hopin'.
AJFox on 16/07/2020 - 11:40

Just got mine delivered, came via Poland/Germany.

Ordered 2, and both CPUs were there. Delivery box damaged a bit, they weren't packaged properly - just the 2 CPU boxes in a larger box so they could slide around a lot.

2004 SUS and 2006 SUS, so both made in China.

Here's hoping they both work.
unco on 16/07/2020 - 13:40

+1

Just got mine delivered too, from Poland via Netherlands.
Delivery box was in good shape, retail box sealed, CPU inside.

2006SUS
donigan on 16/07/2020 - 15:06

+1

Mine was delivered today from Poland/Germany, Amazon box trashed but AMD box alright with CPU & cooler inside.
1938SUT.
starburstyellow on 16/07/2020 - 16:08

+2

Just got mine delivered to Perth, WA. CPU intact! 2006SUS
Tenshu on 16/07/2020 - 19:32

I got mine today as well to Adelaide SA. Came from the same place as those that were stolen but both the CPU and Cooler are here. Weird. BF 2004SUS
MrQ88 on 17/07/2020 - 16:07

+2

well I wasn't expecting much out of my chip being a 1938SUT.
but i ended up getting 4.5Ghz @ 1.35v overclock on mine.
70c with a EVGA CLC240 AIO 4x120mm Push/Pull Fans.
pretty happy with that!
- Azif on 27/07/2020 - 16:33
  
  Mine just arrived, same model… hoping mine can boost decently though im on a cheap x370 + noctua nh15…
  - kunfushun on 01/08/2020 - 19:14
    
    Any updates how your set up is going?
    
    Im currently on a 1700, ASRock x370 taichi, nh-d15se and 2x8gb cl14 flare x.
    
    Looking to upgrade my CPU to a 3700x-3900x
Cohey on 17/07/2020 - 18:56

Arrived, BF 2004SUS. CPU in the box, origin Poland through Germany to Sydney.
Azif on 27/07/2020 - 16:36

1938SUT - ordered without priority… dissapointed i didnt get a 2020 one, wonder whether it makes a difference
- MrQ88 on 30/07/2020 - 19:14
  
  It does. new production models have better overclockability as tested by gamersnexus.
  More clocks/less voltage required.
  Don't know why someone neg your post, but I have positive it to make it even.
MrQ88 on 30/07/2020 - 19:19

My build as a result of this awesome buy:

AMD 3800X @ 4.5Ghz 1.4v (stable)
MSI X570 Tomahawk
16GB G.Skill Trident Z Neo
GTX970 Strix (awaiting Navi 2.0)

compared to my old system:

Xeon X5675 @ 4.7Ghz
Asus P6T Deluxe
12GB Kingston Hyper X T1
GTX 970 Stix

new vs old

GTA V - 110fps vs 65fps (same settings)
The Division - 114fps vs 80fps (same settings)

thats all I've tested so far. Didn't think by old X5675 was holding back so much but yeh, 2011 vs 2019.
I think this system will hold me for another 12 years once I get a new GPU.

This was posted 3 years 9 months 20 days ago, and might be an out-dated deal.

AMD Ryzen 7 3800X 3.9 GHz 8-Core AM4 Processor with Wraith Prism Cooler $442.59 Shipped @ Amazon UK via AU

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