Parcels Constantly Getting Delivered to Similar Address

Kjong on 06/08/2020 - 13:56
Last edited 06/08/2020 - 15:51

Hello everyone,

Pretty unique situation but my parcels are constantly getting incorrectly delivered to a very similar address. I have made up the following addresses but this is what is happening:

I live in 5 Melbourne Road, Port Melbourne South and my parcels are getting constantly delivered to 5 Melbourne Street, Port Melbourne.

Is this anything I can do to ensure that they come to my address. I think the issue is caused by the fact that if you start typing the address the wrong address comes up first and is very similar.

I know these are getting delivered to the wrong address because sometimes we get their mail and pass it on and vice versa but obviously want to avoid all of this altogether!!

Any help would be appreciated.

Thanks!

Edit: Same postcode

General Discussion

Comments

  • Nugs on 06/08/2020 - 14:02
    +59

    You are just going to have to move
    .

    • elgrande on 06/08/2020 - 14:17
      +20

      To the other address right…?

      • Chandler on 06/08/2020 - 15:47
        +2

        To the other address right… ?

        No. Because of all the OzBargain Pizza's OP is going to be "ordering".

        /s … don't do that.

    • Kjong on 06/08/2020 - 14:30
      +9

      It is what it is

      • DarkOz on 07/08/2020 - 19:35
        +2

        It will magically disappear.

    • OzzyOzbourne on 08/08/2020 - 10:34

      @elgrande No, because half the mail to the other address ends up at the op address 😁

  • Hithere on 06/08/2020 - 14:03
    +13

    Talk to your local PO and ask what they can do about it, that would be my first step.

    If that didn't work lodge a complaint with the relevant APO department.

    https://auspost.com.au/about-us/corporate-information/compla…

    • whooah1979 on 06/08/2020 - 14:46
      +16

      Don't take this to the LPO. They've nothing to do with the parcel deliveries. Contact AP directly and have them chase the depot.

    • leeweesquee on 07/08/2020 - 14:02
      +9

      Local PO isnt the place. Find out location of Distribution Centre as this is their responsibility. Austpost should have a complaints link on website. I know as i had something similar.

    • berry580 on 07/08/2020 - 20:37
      +3

      Lodge a complaint and all related parcels will end up in the bin. Lol

  • BuyoTheCat on 06/08/2020 - 14:04
    +43

    if you move to melbourne road, your parcel is going to go to Melbourne Street.

    Cover all your bases. buy both Melbourne street and Melbourne road house

    • ThithLord on 06/08/2020 - 14:38
      +22

      Cover all your bases. buy both Melbourne street and Melbourne road house

      How do you know OP is a boomer?

      • aliceisstupid on 08/08/2020 - 08:46
        +5

        Put their address on the internet

    • juzza87 on 06/08/2020 - 15:41
      +27

      Build some houses and hotels there too so when the other players land on it they have to pay rent.

      • FireRunner on 06/08/2020 - 15:45
        +1

        Watch out for street repairs!

  • GG57 on 06/08/2020 - 14:13
    +1

    Are the parcels delivered by courier or via the postal service?
    If it is via courier, complain to them.

    • Kjong on 06/08/2020 - 14:32

      Both :'(

  • dylanando on 06/08/2020 - 14:13
    +59

    Maybe use a parcel locker? Least you’ll get your parcels and it’s free

    • gram on 08/08/2020 - 00:57
      +5

      An actual solution for once no way

    • barenesscessities on 08/08/2020 - 03:09

      Hopefully this works but I've had several times parcels have been bounced to the post OFFICE as the lockers were full (even BC! - before covid) (or possibly driver was lazy and dumped a bunch of stuff to the post office).
      Despite having tracking numbers and app is logged in for push notifications and frequently checked, driver did not notify so no notification received for pick up.
      The recipient's notification is the driver's responsibility we learnt from the post office. Annoying and never received a bunch of stuff which ended up returned to sender by post office when not picked up

  • Muzeeb on 06/08/2020 - 14:15
    +20

    5 Melbourne Street, Port Melbourne.

    HI neighbour. It's me from number 7.

    • anonymous01 on 07/08/2020 - 18:49
      +1

      Haha one should never post their address on the internet!

    • CocaKoala on 07/08/2020 - 19:39
      +3

      Hey cutie. This is the fat old bloke from number 3. When are you going to stop ignoring me?

    • Miss B on 07/08/2020 - 23:19
      +2

      Are you having the same issue with 7 Melbourne Road?

  • ihbh on 06/08/2020 - 14:21
    +4

    Do you want us to sign a petition for you to change the name of a street or suburb?

    Short of this you need to somehow stop using the address.

    • FireRunner on 06/08/2020 - 15:46
      +3

      I will sign if it's renamed to Ozbargain Avenue

      • Lord Fart Bucket on 09/08/2020 - 16:06

        Only if we can rename the suburb to CheapCheapLah.

  • Jenus on 06/08/2020 - 14:25
    +12

    Just add a line in the address to say NOTE: NOT 5 Melbourne STREET

    I have had to do similar with UberEATS/Deliveroo etc but one in ten still get it wrong (they obviously do not read the instructions at all) and I have to chase after the deliveries. Or I'll get a call to say they can't find my home. Annoying but better than nothing.

    • bazingaa on 08/08/2020 - 12:22
      +1

      They always deliver food to my neighbour's
      door unless I wait for them at the curb even I add specially in the notes after the first time.

  • 87percent on 06/08/2020 - 14:34
    +12

    few weeks ago i got a knock on the door, there's a guy saying he's here to pick up a hot water system.. im like wtf you on about. He shows me the message, and i go "mate right address, wrong suburb. Like totally wrong." As in theres a south east address and then there's a north west address. He wanted the North West address… couldn't believe he drove to a completely opposite side of Melbourne

    • pjetson on 06/08/2020 - 17:15
      +3

      Craigieburn and Cranbourne?

      • timmy_tam on 07/08/2020 - 14:44
        +1

        hampton and hampton park
        narre warren and nunawading

        • JimB on 08/08/2020 - 03:00
          +1

          If I didn't know better I would think that Hampton is the poorer cousin of Hampton Park.

      • lgacb08 on 08/08/2020 - 13:27

        More like mentone and melton

  • djones145 on 06/08/2020 - 14:35
    +4

    man thats annoying, very bad planning

  • [Deactivated] on 06/08/2020 - 15:12
    +7

    Put south in front of port melbourne

    • Niko123456 on 07/08/2020 - 20:41
      +2

      Yes! Like the rest of Australia. Stupid Melbourne and it's backwards geographical indicators.

  • Quantumcat on 06/08/2020 - 15:27
    +11

    Subdivide your house so you can put 5a in the address. There won't be a 5a on the other address so that may help them get it right

  • trustnoone on 06/08/2020 - 15:36
    +5

    At a minimum I'd use the custom option when putting in addresses and put the ROAD or STREET in all caps so at least its legible and easier to read/be picked up.
    Then maybe talk to local post office as they may be able to make changes on their side? I kind of would of thought the post code helps for problems like this, but maybe it isn't?

    Honestly though, I found most of my problems disappeared when I just started delivering to parcel lockers/PO boxes but that means you'll have to be lucky to have one close by.

    • Kjong on 06/08/2020 - 15:48

      This sounds promising, will start capitalising the differences!

      Same post code unfortunately

  • jjjaar on 06/08/2020 - 15:37

    I assume same postcode?

    • Kjong on 06/08/2020 - 15:45

      Same postcode

    • Neverpayretail on 09/08/2020 - 20:05

      Post code is not used in most cases, I know because I have talked to Aus post about it as I have had like 6 parcels delivered to the same address as me but in another suburb this year so far.

  • jv on 06/08/2020 - 15:39
    +3

    Have you tried contacting the person at the other address to see if they want to swap houses?

    • Kjong on 06/08/2020 - 15:45
      +7

      Happens on both sides, will need to buy them out and decide how to divide my time living between the properties

      • jv on 06/08/2020 - 15:49
        +7

        will need to buy them out

        I think that is the easier option, rather than having to sort it out with Aussie Post…

        • djones145 on 06/08/2020 - 15:52
          +7

          buy the post office! and all couriers
          inception style (buying the airline)

  • knightslay2 on 06/08/2020 - 16:42
    +1

    I would put in a complaint with the organisation that is delivering your items.

  • cloudy on 06/08/2020 - 16:54

    Same thing here, nothing you can do,

    I have called AP several times about the postie getting it wrong. They always just say sorry and we’ll give them feedback etc, but keep stuffing it up.

    Over the years I’ve personally delivered someone else’s post a dozen times, but nothing in return. Just many missing online orders which the retail fights me over.

    Online shopping isn’t made for everyone/address.

  • BuyoTheCat on 06/08/2020 - 20:59
    +8

    I think one of the worst address in melbourne is Lygon street.

    It goes from 1 lygon street carlton, then on the same stretch, it ends at brunswick road, then starts 1 lygon street again (brunswick east)

  • coprolites on 06/08/2020 - 21:56
    -6

    When I Googled "5 Melbourne Rd, Port Melbourne South" it comes back with:
    5 Melbourne Rd
    Williamstown VIC 3016

    When I Googled "5 Melbourne St, Port Melbourne" it came back with:
    5 Melbourne St
    Murrumbeena VIC 3163

    I would check with your local council to see what they call your house.

    • corollachick on 07/08/2020 - 09:27
      +19

      did you miss the bit where they said they used a fake address for the purpose of the post?

      • netjock on 07/08/2020 - 14:13
        +6

        Now you know some people don't read.

      • coprolites on 07/08/2020 - 23:22
        -1

        Yes, I did.

        Then OP should contact their Council to get their street number changed.
        This would be a problem for emergency services too - wouldn't want them getting confused.

    • MinifiguresAU on 07/08/2020 - 14:53
      +10

      Are you OP's Postie?

    • bmerigan on 07/08/2020 - 22:37
      +2

      LOL - they are example addresses

  • harrribo on 07/08/2020 - 08:01
    +8

    Apply for a mypost account - then you can pick up your deliveries @ nominated post offices nearby or wherever convenient

    https://auspost.com.au/mypost/how-to/my-account.html?about=a…

    Good luck 📫

  • BobD on 07/08/2020 - 08:25

    The delivery person is not directly at fault although likely to be lazy and just dump your mail at the wrong address even if they do notice it. The mail is presorted for delivery by street back at the distribution centre. It used to happen to me where I used to live. My address (fictitious but the street names are correct) was 753 Witt St, my suburb and my mail often used to end up at 753 River Rd, my suburb and I used to often get their mail. AusPost either couldn't or wouldn't sort it out so we met up one day over a coffee and just decided to fix it ourselves. We used to drop off the mail into the correct address when we went past. That worked OK for many years.

  • Pip Y on 07/08/2020 - 08:51
    +3

    We are in a similar situation - we constantly get their mail and parcels and vice versa. Luckily for us they are only 2 streets away so we are constantly doing an in person swap. this has been made worse by Covid as couriers just leave parcels by the front door and it's not until you get an email confirmation stating parcel has been delivered that we realise it has been mis-delivered (again). Suffice to say we know the other house really well now … as this has been going on for 14 years!!!

    Good Luck in finding a solution

  • OzHunterNSW on 07/08/2020 - 09:43
    -1

    I have the exact same problem.

    The issue is that these postal workers are NOT intelligent… the minimal requirement is to at least push something in a letter box.

    You NEED to change all your address details, e.g. on eBay, on PayPal, Bank Details, Electricity, etc, to EMPHASISE the particular "ROAD" affixed to your address.

    You inform people who are sending items, to EMPHASISE the ROAD.

    You contact Australia Post directly, and highlight the issue. It is NOT a SERVICE if your mail is NOT DELIVERED to you correctly.

    They then speak with the postie to have them assure they READ and deliver to the correct address.

    I dread any international parcel having to run the gauntlet as it reaches our girt…. they get kicked around, tossed, left in the rain, bent and shoved in the letterbox… what a pathetic service.

    • Ozpit on 07/08/2020 - 14:15
      +3

      ‘Girt’ is one of my favourite words. Pity the only time I hear it is before an AFL grand final.

  • susannetsv on 07/08/2020 - 10:24

    I would suggest you use a free Australia Post parcel locker for your deliveries or get a post office box

    • iamhurtin on 07/08/2020 - 14:26

      Not every thing can go there

      I couldn't get Amazon - booze bud sent to the depot and star track wouldn't take it there either

      Probably more secure to leave it on the floor of a unit block on a busy highway was there thinking

  • MontyMacaw on 07/08/2020 - 11:40
    -2

    Become a sovereign citizen and take over the other address by claiming you have asthma.

  • stumo on 07/08/2020 - 14:04
    +1

    You can report it to google maps and they will fix it.

    I had the same issue. You type in 5 Melbourne road… And google maps gives you the click-bar with the only option being "5 Melbourne Road SuburbX". When my address is "5 Melbourne Road SuburbY". Google didnt even show mine as an option. It didnt help that that SuburbX address is only about 5mins away from my address.

  • Vote for Pedro on 07/08/2020 - 14:31
    +2

    Get a PO Box. That’s what i did. $130 pa

    Won’t work for all deliveries but it’ll fix most

  • lysp on 07/08/2020 - 16:22
    +1

    Can you put a sticker on your letterbox?

    This is: 5 Melbourne ROAD

    NOT: 5 Melbourne STREET

    Edit:

    And make one for your suburb - neighbour which is the opposite.

  • punter1 on 07/08/2020 - 16:31

    Get a high number PO Box like 895, make sure the other suburb doesnt have that same PO box number.

  • Herbse on 07/08/2020 - 16:56
    -1

    I was always under the impression that street names couldn't be the same within the same postcode to avoid this confusion. Even if it had a different street suffix.

    Does his mail ever come to you?
    Maybe you can get to know the person who lives at the other house and keep in touch.

  • Cunning Linguist on 07/08/2020 - 17:21
    +1

    I believe each state has body in charge of naming streets that also have the power to rename streets. I'm not sure who it is in Victoria but in SA the local council has the authority to assigning new names and also changing a current name.

    SA Example: https://www.sa.gov.au/topics/planning-and-property/planning-…

    You should consider contacting your local council about pointing you in the right direction. Based on what you think the issue is I imagine at least a few of your neighbours must be experiencing a similar issue so if you have the support of many you might have good grounds to get the name change approved.

    But to be honest the easier option might be to move.

  • stringbean402 on 07/08/2020 - 17:30

    See if council will change the street names?

  • aarkay on 07/08/2020 - 18:59

    Did you create auspost - mypost digital account sometime in the past? Some settings in there could be changing your address everytime

    • Aap Ke Papa on 07/08/2020 - 19:37
      +3

      Read the post MAN

        • Kallavan14 on 07/08/2020 - 19:53
          +4

          There's no such address because the OP already said "I have made up the following addresses" so again, read the post properly

        • Wiede on 07/08/2020 - 19:57
          +2

          OP literally mentioned he made up the addresses, seriously.

  • lainey13 on 07/08/2020 - 19:30

    Can you set up a mail redirection on the other address? Not sure if you can without proof u used to live there, and it costs money. But cheaper than buying the place ;)

  • butwhy on 07/08/2020 - 21:38
    +1

    I can't help the OP, but I live in a suburb of Melbourne, and there's a town in NSW with the same name. Thankfully the same street name as mine doesn't exist in the NSW town.

    That didn't stop Startrack Express from delivering it to the NSW town (name of person signing for it didn't match mine either). What was also funny was they had a missed delivery, so the driver made the same mistake twice! Wrong person, wrong street, wrong state.

    Startrack denied there was a problem and closed the case, even though the above was clearly documented on their tracking system.

    Luckily the package was retrieved a week later (by Startrack) and eventually made its way to me

  • DemocracyManifest on 07/08/2020 - 23:03

    Get a PO Box. I get my parcels sent a lot of the time to the post office. Alternatively get letters sent to your work?

    • knk on 08/08/2020 - 09:24
      +1

      "Alternatively get letters sent to your work?"

      Clearly not living in Melbourne right now hey :( lol

  • Spestos on 08/08/2020 - 07:32
    +1

    Get a parcel locker.
    Free, sign up on Auspost website. Choose a parcel locker nearest to your home or workplace, most are installed outside Woolworths supermarkets. Get deliveries sent to your new parcel locker address provided during signup. A notification or a text will alert you when a parcel for you has been placed in the locker, collect it anytime, 24hr access.

  • gromit on 08/08/2020 - 10:53

    Your situation isn't all that unique, I know several people with the same issue, hell I regularly get parcels and letters for a similiar named street and they regularly get mine. In fact I have 2 sitting on the kitchen counter I need to drop off when I go out shopping today. I gave up complaining as it makes no difference, live with it, for anything critical send to a parcel locker or work or realise you may get a couple of days added from it going to wrong address. Luckily for me the other address also just drops them off.

  • grasstown on 08/08/2020 - 11:33

    Maybe put sign on you letter box saying

    This is NOT 5 Melbourne Street, Port Melbourne

    We are 5 Melbourne Road, Port Melbourne South

    Underline the words not, street and road.

  • GourmetFoodie on 08/08/2020 - 12:37

    Good luck. I had this issue. Numerous complaints with Oz Post went no where.

    The best you can do is make all letters email communication, get a Post locker for parcels and/or ship your stuff to a friend or family’s house.

  • superuser on 08/08/2020 - 13:21
    +1

    I do delivery and first rule is ALWAYS CHECK THE ADDRESS to match every single letter…

  • MND on 08/08/2020 - 14:46

    Look up the correct naming convention of your suburb from Australia Post and update your address details to match Australia post.I live in Keysborough yet people like to distinguish Keysborough old from the Keysborough new when in essence is the same bloody suburb.

  • RSmith on 08/08/2020 - 15:22

    Install an Italian art piece in the front of the house. On the address you can then write..

    5 Melbourne Rd, House with the Dick.

  • sgtdanny69148 on 08/08/2020 - 16:05

    Looks like the guys in dispatch are not doing their jobs properly, throwing wrong parcels into wrong routes just cause they aren't paying proper attention to the suburbs/postcode.

  • xabiso on 08/08/2020 - 17:08

    Be friend the family at 5 Melbourne St :)

  • Lexan on 08/08/2020 - 19:26

    This is a long term problem. Perhaps to insert (NOT STREET)

  • Davo1111 on 08/08/2020 - 19:38
    +1

    Joe blogs
    5 Melbourne ROAD.
    (NOT STREET)
    SUBURB VIC 1234

  • Kjong on 08/08/2020 - 20:21

    Thanks everyone for their help and the laughs, even those who got upset at an internet post thinking I faked it haha.

    I have lodged a complaint with Auspost and will begin emphasising the ROAD and the SOUTH in the address. I will also try and get some help with google to see what they can do because lots of couriers get it wrong too.

    If the above fails, I will begin using parcel lockers but im hoping it won't!

    Changing street names and moving is a bit too much for this little inconvenience currently.

  • capslock janitor on 08/08/2020 - 23:00

    my aunt lives at 5 melbourne court (actually have to drive into the ct)
    but sometimes they deliver to the neighbour on corner home which is 5 somethingelse street.

  • Cheapsize on 09/08/2020 - 01:03

    Get a free parcel locker. Problem solved.

  • kaleidoscope on 09/08/2020 - 02:34

    if upto me; i’d move unless i own it.

  • holdenmg on 09/08/2020 - 13:20

    It is going to be right 50% of the time.

    AusPost (probably 33% of the time).

  • Zeusy on 09/08/2020 - 17:58

    I had the opposite problem, someone who lived in a unit up the street Forgot the slash in their address And parcels ended up at my house, initially though someone was trying to carry out a fraud but after I received their second nbn box I found them through linkd in and asked them to use their right address.

  • SuperGeek on 09/08/2020 - 18:43

    This is not ideal and something needs to change - most probably the property address or a street name. You need to contact the Victorian Land Planning/Registry offices as they are the only people who can do something about it. Between the 2 of them they should be able to sort it out. I am in a different state but the titles office changed our address to a different street.

    https://www.propertyandlandtitles.vic.gov.au/contact-us
    https://www.victorianlrs.com.au/contact-us/

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