We tried. It didn't work out. Brilliant product. Everything must go. Enjoy.
Apologies for the error in shipping calculation - it's now fixed. Refunds going out today (9 Aug 2020).
$10 shipping per order within AU.
Liquidation Sale: Everything $10 + $10 Shipping Per Order - Organic Cotton Business Shirts, Bamboo Underwear @ Green Thread
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AssociatedLhellofromtim on 08/08/2020 - 20:28 greenthread.com.au (4300 clicks)
Last edited 09/08/2020 - 09:33 by 1 other user
Last edited 09/08/2020 - 09:33 by 1 other user
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No I haven't that why I looked up this post to see if anyone had.
Nothing yet either.
Checked again today still says "Awaiting Shipment" .
Same, I contacted them last night. Starting to get concerned but seller was probably flooded with more than expected orders
Contacted via email - no reply as yet.
Let us know how you go..I'll give it one more week before opening a dispute on PayPal.
@pyr0maniac: Will do
I notice they have got a phone # listed on their site thought I'd give them a ring but I'd rather they answered my email.
Cheers@chrisie: Got a reply just now via email
"
We've had a very large number of orders in response to our liquidation sale.Please bear with us while we process them all.
We have no reason to expect there's any problem with your order, but if there is, we'll be in touch."
@backslashio: Yes I just received the exact same email , still does not tell me when they are going to ship.
@chrisie: Yeah that's the annoying part, it's probably the fastest way to respond for now by copying and pasting that template
Just checked and still no sign of shipment either…
It's basically a 2 person show, probably both have full time jobs and now have to post hundreds of orders themselves. I assume it'll take sometime, is it what it is.
Any updates?
https://www.greenthread.com.au/pages/shipping.html
NOTE 17 AUGUST 2020:
OUR LIQUIDATION SALE HAS ATTRACTED A LARGE NUMBER OF ORDERS.
WE ARE PROCESSING THEM AS QUICKLY AS WE CAN BUT WE KNOW THERE ARE DELAYS.
WE APOLOGISE FOR THIS. PLEASE BEAR WITH US.
It getting to be past a joke maybe time to involve PayPal.
I will give them till the end of the week !!!
Received a full refund today and message saying they've run out of stock.
Has anyone got their order yet?
It's feeling more and more like a scam as you would think they would update here as it's going to cost more money/time with PayPal refunds…
As mentioned, it's run by a small number of people. We don't know how many orders they're processing, Adidas kept me waiting 3-4 weeks.
I have delayed orders at the moment from iHerb, so it seems AusPost is struggling too!
At least they updated it, I'm not personally in a rush for the items.
Anyone Received shipping info yet?
Just received my order! - syd metro area
Good news! What did you order and how is the quality?
Order 2 of the heritage and 2 of the stamford - all white and tailored fit. Quality wise at this price point is pretty good I'd say. They fit really well however they are thinner than the usual tmlewins I'm used to so there's a risk of them becoming see through. Finishing wise pretty good also - no loose threads etc.
Thanks for the review - sounds like overall it was worth the wait.
Did you receive any dispatch or shipping notification before you received your order? I still haven't heard anything from them yet and I'm just wondering if they might have sent orders out and not updated us.
No I didn't - don't have an account with them either so couldn't even check the status of my order. Could well be possible that they are just shipping out orders with no prior notifications.
Ok, thanks. I don't think I made an account with them either. I actually wasn't even sure my other went through cos I didn't get an order confirmation email but my account has definitely been charged. I'm in WA so it's probably going to take even longer. But as mentioned earlier, they're probably flat out trying to process these orders so I guess I'll just have to wait.
@H202: Got my parcel today! I was hoping that they had sent mine out without notifying me as well :)
@Jessie Ryder: I didn't see them, they just left at front door. I think it's Aust Post, the postage stamp says Parcel Post. Though Aust Post usually knock
Just received my order.
Some are lucky ):
Just received my order. Very impressed with quality for the price. Shirts
Ugh still waiting with no response to my emails :(
Yep. After three weeks, the mystery of why they went belly up is becoming more clear…
YES !
Order received. I seem to have got the last two boxes of underwear, when I ordered three, and there's a handwritten note about a $10 refund for the missing box.
Must of gotten 1 out of your lot as I only received 1 box.
I guess that's not a bad way to satisfy multiple customers instead of cancelling orders :)
The better way is of course, counting your stock beforehand.
Yes its no wonder they couldn't make a go of it.
Cheers
I haven't received anything and I ordered pretty early on in the deal.
Received notification of shipment today (I ordered a day or two after this deal was posted)
I got an email today with a full refund as they’ve run out of what I’ve ordered
Still waiting , while at the same time I keep receiving their automated emails asking me to complete a review of my purchases on their site!
Same here. I wonder if they are as open about their shocking service as they are they're self-assessed "brilliant product".
I'll reserve judgement until/if I receive mine…
Received my order yesterday
I ordered on 16/8. Order was updated on 18/8 to awaiting shipment. Hasn't changed since. I have also emailed them for an update to no avail.
I ordered 4 15.5 shirts and two packs of briefs. I am still hopeful some or all of the order will turn up but have a feeling they won't and they'll issue a refund.
I'm in Melbourne metroI ordered on the 9th.
I didn't realise it's been a month, I could of ordered Bamboo jocks from China and probably received them quicker.
What can we expect when their shutting down, cant even get orders/shipping done.
I emailed, if I don't hear a response within a few days I'll just request a refund.
The colours were ugly anyways 🤣🤣🤣 impulse buying.
4 weeks with no update from the seller or no further posts from the seller here.
Will submit a paypal claim on Monday.Ordered my jocks on the 9th off August and NOTHING..
I emailed, and got a response.
Hi there,
Thanks for bearing with us, we've had a high volume of orders and we only have a small team processing them.
We are behind in getting orders out, but we are definitely still processing them.
So, unless you hear from us, you should expect your item to arrive.
If we run out of stock on any items in your order, we will process a refund and let you know.
Thanks again
The Greenthread team.
It's been over two weeks since ordering and there has been no communication or shipping information recieved. Not sure if it's apathy, poor management, or they really are just a bit over-whelmed, but an email telling customers about their order and delays is always appreciated.
Just received email stating my order has been shipped
Thankyou.
I received the shipped notification 2 weeks ago, still havent received the goods. Called today and one of the owners assured me the shirts will be sent soon. I'm concerned cause this looks more and more like a scam, otherwise they are waiting for their goods which may be sourced from china /Vietnam. Too many red flags when i spoke with the lady. I dealt with a company in liquidation before and i never got my computer. I have the same bad feeling as last time. So many broken promises, so many excuses. We may need to contact fair trading to report a scam.
Yeah not looking good mate..
I guess that’s the million dollar question how long do you wait,i paid through Paypal …
I told them i will claim paypal if goods are not received by next Tues. Response from them was "that wont be the case". We'll have to see
@Vctokyo: He couldn’t define soon huh
Well I’ll give them to the end of the month then I’ll file a Paypal dispute, it will be my first for over 10 years…
Goodluck with your order mate…
@lost in transit: Dude. I got the package today. Finally. After all the threats. I recommend putting some pressure on them. I even offered to pick up the shirts since i live just around the corner. Sure enough the package was received with no postage. Good luck with your package mate, Hope it comes through.
Some people got the goods tho, i'm just annoyed I was one of the earliest orders and I am still waiting. It's like they shipped backwards via orders received. I'm also at the point i don't care if i get them or not, their cheap on Aliexpress everyday.
If I dont gear something next week, ill file a paypal dispute refund or simply ask for a refund too.Ordered 5 items, but 4 items were out of stock so only one came. Was also partially refunded a wrong amount. So now effectively I paid $10 shipping to receive ONE item… I'd rather they not ship me anything and gave me a full refund.
Yes its called mismanagement , do you wonder why they couldn't make a go of it.
Ordered 5 items, received a note that they refunded the whole amount after I asked them. But there's no refund still after 5 days and yesterday received only one item. Now, that I received an item I cannot ask for a full refund and I have to pay 10 dollars shipping for one shirt. I wouldn't have bought only item with that shipping fee…
No wonder they're going belly up.If they send me less items, and charge me shipping I'll file a dispute with my credit card.
That's on them, not on us.
Further more, I was one of the first orders and heaps have received after me so I'll file a full claim.
I'm going to email them and cancel my order, ask for a PayPal refund.
I filed a PayPal refund request, and was done within 24-48 hours.
I can't complain, personally they refund me quickly.
Mine were delivered just now…
Think the Company could have been a bit clearer about delays through email…
Trust me you don’t want a pic of me wearing them 😂😂All good thanks O.P
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Has anyone actually received notification of their order being shipped? I haven't