Built-in rain cover.
We carry out laboratory tests to validate all component parts: fabric, buckles, straps, foam and zips. For example, for fabric: resistance to wear, tearing, colour-fastness under UV rays, washing, waterproofing. A final test on the finished product simulates the kind of treatment to which it will be subjected over several years, to assess the strength of the assembly: the backpack is weighted then placed on a dummy which then reproduces the movement of fast walking over thousands of cycles.
10-year warranty, technical partnership
The heavy stitching research and development department, Quechua's partner for researching and testing its components and assemblies, conducted tests simulating backpack ageing. The tests focused on components, seams and the end product. As a result of these tests, Quechua can guarantee all bags tested for a duration of 10 years from the date of purchase indicated on the sales receipt.
10-year guarantee, conditions
The guarantee covers any backpack faults, except those caused by normal wear and tear and improper use. This special 10-year guarantee will only be granted upon presentation of the product and sales receipt. If the product is covered by the warranty, it will be repaired or exchanged for free. This commercial guarantee does not affect any statutory guarantees that are applicable in the country of purchase.
How is backpack volume measured?
The volume of each backpack is measured using a standardised method: we fill the main compartment as well as each pocket with little balls. Then we empty these balls into a graduated container, which gives the equivalent volume in litres.