Menu Said 'Donuts', Singular Donut Was Received

CrashBeejy on 01/10/2020 - 11:43

So last night I decided to treat myself and order takeout pizza. I ordered through UberEats, I normally try and order directly from the restaurant so they dont lose out on the commission taken by UberEats. However they had no direct online ordering system and I did not feel like communicating with a human.

I ordered a home alone deal which consisted of a large pizza (calabrese), garlic bread and 1.25L drink (Pepsi Max…healthier). After adding the home alone deal to the cart I was prompted to order additional sides. One of the options was 'donuts' for $2, no further description was provided. Naturally this option sparked my interest, it seemed like good value and who doesn't love donuts. I suspected they could be some sort of mini donuts given the low price, I was okay with this as it would make it easier to dunk them directly in the peanut butter jar. Anyhow I added the 'donuts' to my order.

As you may have already worked out by the title I was dismayed when my order arrived. It was one singular hot jam donut! Just reliving it now makes me salty. How can you advertise something as a plural and only provide one? The quality of the donut was very bad, however I was mentally prepared for this, I was ordering donuts from a pizza shop poor quality was to be expected. What I was not prepared for was the quantity debacle. I had minimum expectations of two donuts, anything greater than 2 would have been a bonus. One donut is an atrocity!

I am yet to leave a review for the restaurant. I didn't want to leave the review when I was still angry and take time to reflect and leave a fair review. What are your thoughts? I mean it has to be one star right? The pizza, garlic bread & Pepsi Max were all good. Worthy of a four star review in isolation.

Poll Options

  • 23
    1 star - Comments: All food bad & donut debacle
  • 18
    1 star - Comments: Donut debacle
  • 11
    1 star - Comments: Donut debacle & rest of food good
  • 35
    2 star - Comments: Donut debacle & rest of food good
  • 390
    3 star - Comments: Donut debacle & rest of food good
Food & Grocery Doughnut

Related Stores

Uber Eats
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Marketplace

Comments

  • indium on 01/10/2020 - 11:48
    +11

    As you may have already worked out by the title I was dismayed when my order arrived

    You were dismayed when there was no set amount listed, it only cost $2, and only 1 arrived. I'd have been surprised if more than 1 arrived. If ever in doubt check for menus listed elsewhere for the place you're ordering from.

  • DarthAntz on 01/10/2020 - 11:49
    +99

    Cry me a river

    • Daabido on 01/10/2020 - 15:51
      +5

      It will be salty, though cleaner than the Brisbane River.

    • RocketSwitch on 02/10/2020 - 09:00
      +17

      Well, a business would, back in the day, if you were 5 cents short, so yeah, OP has a point. Maybe the menu should get their grammar right. Donuts is plural, meaning more than one.

      • Chandler on 02/10/2020 - 09:43
        +31

        OP has a point

        He does. If you get pasty the pettiness of it and OzBargain's typical need to put mocking/silly comments:

        • OP was advertised "Donuts" for "$2"
        • OP purchased said "Donuts" for "$2"
        • OP received a "Donut" for said "$2"

        Good luck taking it anywhere, but strictly speaking that is false advertising.

        Now if it was "Donuts" for "$2 each", that's a different story. Without seeing the ad in context it's hard to say for sure.

        • Sammyboy on 04/10/2020 - 09:59

          This. I would guess the ad said donuts for $2 each. Also would be good to see the picture used for the ad. If there were multiple donuts in the sample pic then that could be misleading as well. Best would be to complain to UE and they may offer a coupon or refund.

      • freefall101 on 02/10/2020 - 16:39
        +23

        Donuts is plural, but there's no suggestion that you will get multiple ones because there's no sentence structure. Whether an item should be taken as a plural or singular when it comes to a verb should usually be given by the context of it in the sentence.

        For example, "We sell donuts for $2" doesn't imply you will get many donuts for $2, it implies they have many to sell. Likewise a sign saying "Donuts - $2" implies they have many but each has an individual price of $2. "Each customer shall receive donuts" implies many donuts for each person, however "we have donuts for each customer" is ambiguous.

        I suggest OP takes this to the High Court of Australia and enlists the services of a QC and several linguists to set a precedent for this horrendous oversight in the English language, or petition government to re-write consumer law. I don't know how anyone can sleep at night without this oversight sorted.

        • HelpMeiCantSee on 03/10/2020 - 08:23
          +4

          It’s Mabo, it’s the constitution. It’s the vibe. Yeah that’s it, it’s the vibe.

        • truetypezk on 04/10/2020 - 15:55
          +1

          I think the better way is "We sell donuts for $2 each" to take out any ambiguity.

    • magic8ballgag on 02/10/2020 - 10:00
      +5

      You must be super fun at the parties that I'm certain you're invited to.

        • bobbified on 04/10/2020 - 19:08

          they can go to parties during lockdown without being fined as long as they spread the virus. If they don't spread the virus, then they will be fined. In Victoria according to Dan anyway.

          I'm not a political person and I'm definitely no fan of Dan's… but while what you've got there might sound stupid, the reasons behind it are actually quite logical.

      • funnysht on 05/10/2020 - 23:44

        parties .or .partie….

  • ProlapsedHeinous on 01/10/2020 - 11:52
    +62

    I'm waiting for Waleed Aly's opinion before I rush in on this one.

    • mick123 on 01/10/2020 - 14:24
      +24

      He'll put it down to white privilege or as a disgusting consequence of capitalism

      • mdavant on 02/10/2020 - 06:04
        -5

        Or some religious debate

      • HelpMeiCantSee on 03/10/2020 - 08:25

        Just bend over and take a knee.

    • Vote for Pedro on 02/10/2020 - 07:44
      +11

      We should wait for Andrew Bolt or Miranda Devine to jump in. They’ll probably blame the efniks for not learning English.

      • Vote for Pedro on 02/10/2020 - 09:36
        +7

        Lol didn’t know bolt/devine fans were such snowflakes

        • sir-screwball on 06/10/2020 - 09:41

          The conservatives who love to call everyone snowflakes are some of the easiest people to offend

  • nephilim on 01/10/2020 - 11:53
    +3

    My local sushi store has honey chicken on uber*eats for $10, its a small coffee cup with 5 pieces of tiny chicken.

    Its just the joy of delivery prices.

    • nubzy on 01/10/2020 - 12:10

      A sushi store on UE near me is actually cheaper and has been for over a year, can get a don bowl with miso for $11 which in store costs $16 I believe. Only downside is $8 delivery but I only ever order on free delivery/shared delivery promos.

    • Miss B on 03/10/2020 - 14:35

      Sushi is more tricky. You'd never know if you were getting more than one.

      • Krankite on 05/10/2020 - 11:15

        But with sushi you can just cut it to make multiple pieces of sushi but donuts don't work that way.

  • resubaehtgnolhcs on 01/10/2020 - 12:00
    +36

    Why not call the store and speak to someone? They may have a remedy for you that will satisfy you!

    Leaving a 1 star review for a business in this environment, for what is potentially a misunderstanding that may be fixed with a phone call, is probably not the right way to go about things.

    • htc on 02/10/2020 - 08:51
      +2

      great idea, always try to remediate with the party, they may offer you voucher, if no satisfactory outcome, then give the review they deserve.

  • holdenmg on 01/10/2020 - 12:00
    +24

    In your previous post:
    John West Salmon Tempters only one can was on offer for $1.35
    https://www.ozbargain.com.au/node/564568

    I'm now disappoint that it wasn't Tempter (because only one can).

    • Sammyboy on 04/10/2020 - 09:54
      +1

      There are multiple flavours in the Tempter range. The actual product is "John West Salmon Tempter" and that is printed on the tin. Collectively the whole range is referred to as Tempters for advertising etc

    • smartazz104 on 02/10/2020 - 07:33
      +13

      Maybe they shouldn't advertise it as donuts with an s then? It's like people don't know what a plural is…

      • trankillity on 02/10/2020 - 08:39
        +1

        Username checks out, but also valid.

  • Heaps for Cheaps on 01/10/2020 - 12:07
    +7

    Imagine you walked into the store and asked, 'How much are the Donuts?'… The answer would be '$2'… But that doesn't mean they are sold in pairs for $2..

    • RandomFox on 02/10/2020 - 04:39
      +8

      Different scenario… you don't order chicken wings with the expectation of getting 1 wing now do you.

    • JungliChilli on 02/10/2020 - 09:36
      +7

      The response should be $x each. There should be a quantifier when a price is quoted. Well that's how i would respond if i worked at a store that sold donuts.

      • OzzyOzbourne on 02/10/2020 - 10:51
        +3

        Technically, the reply should be, "how many", since the request was for the price of multiple donuts.

        • JungliChilli on 02/10/2020 - 13:33
          +1

          That also works 😊

        • Ridiculous Panda on 02/10/2020 - 22:19

          Another response would be “all of them?!”

    • apiecost on 02/10/2020 - 16:10

      A customer asked me today how much iPhone 11s cost. Funnily enough they seemed to understand I wouln't give them more than one for the price I mentioned.

  • No on 01/10/2020 - 12:09
    +1

    bikies

    • baskinghobo on 02/10/2020 - 11:51
      +21

      but then who will he go to when they only send one bikie?

  • Ryanek on 01/10/2020 - 12:10
    +7

    I think to properly diagnose your situation I would need to know the size of the said donut.

    Could one big donut could be more satisfying than two little donuts?

    • skid on 01/10/2020 - 12:14

      Beat me to it.

      If the donut has a diameter greater than 10cm, then I'd grumpily accept the plural typo. Less and I'd be calling up the store.

      • CrashBeejy on 01/10/2020 - 14:37
        +8

        I didn't measure at the time. If I had to guess I would say a diameter of around 8cm, but it was relatively plump. Not saying it was a sphere donut…mmm giant sphere donut. It's only mini donuts that are sphere's isn't it, what's up with that? Perhaps that's a good business idea, start a bakery that sells large sphere donuts. Call it Donut World.

        First draft of menu:
        American donut - Peanut butter filling
        Australian donut - Pineapple filling
        Belgium donut - Chocolate filling
        Brazil donut - Coffee filling
        Colombia - Cocaine filling

        ..I need more energy to complete this menu, excuse me while I help myself to a Columbian donut.

        • mdavant on 02/10/2020 - 06:09
          +1

          I'd be pissed if the Aussie donut didn't have a full size pineapple in it.

        • spook290 on 02/10/2020 - 09:33
          +2

          Would you serve alternative donut cubes for flat earthers?

          Don't want to miss out on that demographic

          • CrashBeejy on 02/10/2020 - 10:15
            +3

            @spook290: Wouldn't flat earthers more want pancakes? I dont think they believe the earth is cubed shaped.

            • spook290 on 02/10/2020 - 10:23

              @CrashBeejy: So donuts and pancakes?

              Sounds like the beginning of a great business plan.

              • CrashBeejy on 02/10/2020 - 10:27

                @spook290: I would wrap the donut in the pancake put it on a stick and dip it in chocolate.

  • pegaxs on 01/10/2020 - 12:16
    +13

    What are your thoughts?

    Get off the internet.

    • smartazz104 on 02/10/2020 - 07:34
      +18

      You started a discussion over toast…

  • DannyC on 01/10/2020 - 12:21
    +21

    The quality of the donut was very bad, however I was mentally prepared for this, I was ordering donuts from a pizza shop poor quality was to be expected. What I was not prepared for was the quantity debacle. I had minimum expectations of two donuts, anything greater than 2 would have been a bonus. One donut is an atrocity!

    I am yet to leave a review for the restaurant. I didn't want to leave the review when I was still angry and take time to reflect and leave a fair review. What are your thoughts? I mean it has to be one star right? The pizza, garlic bread & Pepsi Max were all good. Worthy of a four star review in isolation.

    It is a Pizza joint that served you a good Pizza…. as in your own words is worthy of 4 stars yet your contemplating a 1 Star review? You do realise that these sorts of reviews hurt local businesses and peoples lively hoods ya know? All because of a single $2 Jam donut from a small time Pizza Joint?

    Be fair mate, give them the 4 Stars and mention that maybe it is time to up their Donut Game and move on. Constructive critism but don't go punishing them cause of a single donut if their main staple is serving great tasting Pizza….

    • ascorbic on 01/10/2020 - 15:39
      +2

      these sorts of reviews hurt local businesses and peoples lively hoods

      Reviews provide an incentive for businesses to provide value and fair advertising to customers. Don't want reviews to hurt your business? Don't have misleading advertising. The business could easily have a 4 star review had they not misled OP.

      • Randolph Duke on 02/10/2020 - 06:41
        +3

        Doesn’t everyone 5 star unless the food is crap?

        • Loopholio on 02/10/2020 - 08:51
          +2

          They shouldn't. Three stars if everything was just okay, acceptable, mediocre.

        • morse on 05/10/2020 - 03:44

          Nope. I reserve 5 stars for “excellent” i.e. I really enjoy it and look forward to going back again. 4 stars for “good” I like it but nothing too exciting but would go back again. 3 Stars average/passable and so on. But to be kind I often don’t review if it’s a 3, as I guess everyone’s taste is different. 1 star is only if something is really bad either food, service or both.

        • Krankite on 05/10/2020 - 11:22
          +1

          That's the problem with the five star system it is open to multiple interpretations. For example I often five star different MacDonald's but in no way is MacDonald's a fixed star restaurant but if the toilet is clean and service is quick then it is a five star MacDonald's I trust the reader to understand that they will still get the generic crap MacDonald's serves up.

  • WreckTangle on 01/10/2020 - 12:26
    +15

    dunk them directly in the peanut butter jar

    I’m sorry, but dip them where…?

    • ItsMeAgro on 02/10/2020 - 12:27
      +1

      Calm down bro, his nutella probably just ran out

  • trustnoone on 01/10/2020 - 12:56
    +3

    Was the $2 donut a big one or a small one? Does it equate to multiple small ones?

    I do feel its annoying though when they don't put down specifically how many pieces, I see it a lot with "Spring rolls" or "dumplings" or "pack of lamb chops" and and I don't know if its one piece or multiple. I pretty much don't order unless it says 1 piece, 3 piece etc or I know its obviously one piece as got stung before. But I see it more often due to uber eats, so I do wonder if its a detail that may get typically missed.

    IMO I usually give 5 or 4 stars unless they've legit missed out on an item or there was something majorly wrong, but thats just me.

    • macfudd on 01/10/2020 - 20:24
      +1

      Been burned before too so that's my approach now as well. If it doesn't specifically state a number of pieces then I assume that price is for 1 and make my value decision based on that regardless of what any pictures or otherwise might imply.

  • godofpizza on 01/10/2020 - 13:21
    +1

    it usually those frozen maxwell donuts that get served at these takeaway places. Plot twist the jam in these donuts is colored apple sauce.

  • John on 01/10/2020 - 13:22
    +5

    1 star review for a typo is extremely harsh. Based on your story I would go 4 stars at least given that the main food they are selling are good.

  • ihbh on 01/10/2020 - 13:27
    +3

    I was dismayed when my order arrived. It was one singular hot jam donut!

    I can put your mind at ease. I've bought from the same store and they either send two tiny donuts or one bigger donut - it's a bit of pot luck. You got the bigger donut which in my experience is bigger than the two tiny donuts.

  • whooah1979 on 01/10/2020 - 13:53
    +1

    A count noun like doughnuts when used in the singular form must start with a possessive adjective, number or an article.

    Advertising the "doughnuts for $2" sounds better than "a doughnut for $2".

    • Judicat0r on 06/10/2020 - 06:48

      Have my vote for first post with correct spelling of doughnuts. It astounds me the number of people who must make cookie ‘do,’ bread ‘do’ or even play-do for their kids?

  • Simoneee on 01/10/2020 - 14:04
    +2

    First World Problems

    • smartazz104 on 02/10/2020 - 07:36
      +9

      Why do people keep saying this, do you live in Africa or something? Every problem you have is a first-world problem.

    • Antikythera on 02/10/2020 - 08:44
      +7

      but there was only one problem.

  • apsilon on 01/10/2020 - 14:05
    +26

    Your delivery driver probably ate the other one on the drive over.

  • DashCam AKA Rolts on 01/10/2020 - 14:38
    +6

    Thought that this was another canberrascooter post.
    https://www.ozbargain.com.au/node/561072

  • EightImmortals on 01/10/2020 - 14:48
    +6

    You lost me at "(Pepsi Max…healthier)" (Though I guess it's healthier than battery acid..marginally)

  • Moneyinthebank on 01/10/2020 - 15:15
    +4

    Mmmmmm forbidden donut

  • Elwes on 01/10/2020 - 15:24
    +3

    When I clicked the link I was mentally prepared for the poor quality of this post. What I was not prepared for was the sheer quantity of shitposting.

  • abb on 01/10/2020 - 16:08
    +2

    OP's order: "Donuts. Quantity: 1"

    OP: "Why didn't I get two donuts ?!"

    • Peck on 02/10/2020 - 10:42

      I agree. If he had ordered 2 then everything would have been solved and he could be happy with an 's'.

  • bobbified on 01/10/2020 - 16:18
    +1

    I suspected they could be some sort of mini donuts given the low price

    Well, just pretend you got two mini donuts - with each of those mini donuts being equal half of the one you actually got. Problem solved! Woohooo! 🤣

  • miwahni on 01/10/2020 - 21:14
    +2

    "Donuts for $2" - I think the word "each" is implicit here. I'd have been surprised to receive more than one.

    • Quantumcat on 01/10/2020 - 21:20
      +4

      "Side of donuts" though. If you ordered "side of chips" you'd be disappointed to receive one chip wouldn't you?

      • miwahni on 03/10/2020 - 00:41

        Absolutely I would. But OP didn't mention "side of donuts", just "donuts for $2". As I said, I reckon the "each" is implicit.

        • Quantumcat on 03/10/2020 - 08:37

          That isn't what the menu said though.

          There was a list of sides

          In which there was an item named donuts

    • apsilon on 02/10/2020 - 08:31
      +3

      I'd have been surprised to receive more than one.

      Really? Donuts is the plural of donut. I'd definitely expect more than 1 if it stated donuts as opposed to donut (and I'd be happier if either was spelled doughnut).

  • lainey13 on 01/10/2020 - 23:11

    $1.50 out of the cost was to make it hot. Look on the brighter side, at least it wasn't cold!

  • Heaps for Cheaps on 01/10/2020 - 23:22
    +8

    OP also left a 1-star review at McDonalds when his 'Chicken Burger' was a patty of formed chicken meat rather than an actual whole chicken.

    • RandomFox on 02/10/2020 - 04:41
      +1

      smart

    • RocketSwitch on 02/10/2020 - 09:03
      +1

      Actually, no. It would have said whole chicken burger. Unless it was chicken burgers, then he should expect to get more than 1.

  • Adz81 on 01/10/2020 - 23:35
    +2

    JFC… Saw the title and muttered, "Oh, (profanity) off…"
    After reading the details, I stand by my initial reaction.

  • TRANCE on 02/10/2020 - 00:24
    +1

    You are weird.

  • MisterX on 02/10/2020 - 00:44
    +15

    I really donut care about this..

  • Dreamcast on 02/10/2020 - 05:39
    +4

    Clearly this post is a joke. I mean surely. At the least, I hope so….

    • RocketSwitch on 02/10/2020 - 09:02

      What's funny about it?

      • TheBigShort on 03/10/2020 - 21:35
        +1

        Not all jokes are funny.

  • FittyFitty on 02/10/2020 - 05:51
    +3

    This reminds me of the time I stubbed my toe on the pronounced threshold of a skewed doorway into a seedy Chinatown venue, in the late 90's; the night was sultry and I was wearing thongs. The impact was blunt and the onset of pain immediate; my thoughts traversed the entire thesaurus of lewd proclamations, but as my hand accidentally brushed my side as I stumbled into the neon accented, musky darkness, all my pain morphed into the realisation that I no longer possessed the two dollar coin put aside for the two minutes and fifteen seconds of live entertainment at this here seedy venue, and I limped away flacid to the hour-long jerky ride home, on the W class tram…

  • mdavant on 02/10/2020 - 06:06
    +1

    "Looser"

    There you go, you got your unnecessary extra donut

  • gimme on 02/10/2020 - 06:50
    +1

    Please self isolate now. Must preserve gene pool

  • chuderino on 02/10/2020 - 07:51

    Did you log a Hurt Feelings Support case?

  • Topdog on 02/10/2020 - 08:08

    First world problems.. However $2 is $2, stand ground.

  • HelpMeiCantSee on 02/10/2020 - 08:33
    +9

    still got nothing on Cooinda at Kakadu. $35 for a “bucket of prawns”. Containing 4 prawns!! I was quite upset.

    • skid on 02/10/2020 - 08:44
      +2

      Were the prawns greater than 10cm in length?

      • HelpMeiCantSee on 03/10/2020 - 08:37
        +2

        Nope, they were standard size prawns. They did come in a corona bucket full of ice, but man was I miffed when I saw how few prawns there were!

        I wasn’t the first complainant. It sounds stupid, but it really tainted Kakadu for me. I knew it’d be expensive, but the blatant penetration with no lube at every corner got very old very quickly

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