I bought a Miele washer and dryer that was delivered and installed by Miele in the last 4 weeks. My neighbours beneath me said their roof has water stains on it. I discovered that beneath my washing machine it was very damp. Miele are coming on Wednesday to fix the issue.
Am I liable for any damage to my apartment that I’m renting or the apartment downstairs? I don’t have any kind of insurance, and am worried that I could be liable despite not doing anything wrong. Help!
Update: Miele came and determined that there was a leak. But, as it’s a European style laundry, he had to remove the machines. As they are heaps heavy and the access it awkward, they rescheduled to come back the next week. When they came the next week, the leak was seen to be coming from an unused spigot, that was adjacent to the spigot used to take the wastewater from the washing machine. Almost as if the bloke who installed it might have noticed? Or not…
So I had the spigot siliconed by the landlords plumber. He also happens to be one of the people renovating downstairs, who also looked after the minor leak stains on the roof downstairs. So sadly for you all the outcome is pretty boring. Leak fixed. No major water damage. I think that’s the last we will hear about this one! Thanks everyone for answering my questions!