[Unobtainable] Samsung Galaxy S21 Ultra Silicone Cover (Black) w/S-Pen $34 + Delivery (Free with Prime) @ Amazon AU

Ryballs on 16/01/2021 - 14:44
Last edited 26/03/2021 - 16:35 by 2 other users

Moved to Forum: Original Link

Genuine Samsung Australian stock with 2 years warranty.

Edit: Appears to be error in the product information and photo. Will see if Amazon honour it.

Edit2: Thanks to user Jklaro for informing me that it has now changed to "without S-Pen". I contacted Amazon about it and this was their response:

Not to worry, it will be arriving as described at the time of placing order. If there is anything wrong in the item after delivery you can contact us and we will issue full refund on return.

Edit3:Just got another email from them. Apparently they will send the one without S-Pen and refund us the purchase price. So free $30 case, I'm happy with that! :)

If you are happy to receive the version without the S-Pen you are welcome to leave your order open. To make up for inconvenience caused, we'll process a full refund for the item purchased 48 hours after the order has shipped and you can keep the item free of charge.

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closed Comments

  • neilpatrickharris on 16/01/2021 - 14:50
    +2

    Seems like they stuffed up the picture. Only black shows the S pen slot but the other colours don't.

    Good deal if they honour it. Samsung's website shows that the normal silicone case retails for $34 which is likely what they were meant to show.

  • DASHCAM NOW DUDE on 16/01/2021 - 14:53
    +2

    Right price for the wrong product. You'll get a case without S pen.

    • Ryballs on 16/01/2021 - 14:55

      Model says w/S-Pen and shows S-Pen in photo. Is there somewhere that states it doesn't come with pen?

      • DASHCAM NOW DUDE on 16/01/2021 - 14:57

        Just looking at the other colours. They don't look like they come with the S-pen.

      • pointnlarf on 16/01/2021 - 15:20
        -3

        Nowhere does it state you will get an s-pen

        • [Deactivated] on 16/01/2021 - 16:10
          +3

          Nowhere does it state you will get an s-pen

          Samsung Galaxy S21 Ultra Silicone Cover, Black (Australian Version with 2 year Manufacturer Warranty)
          Price: $34.00
          Colour Name: Black
          Style Name: w/S-Pen

          ….other than where is DOES state S-Pen.

          • pointnlarf on 16/01/2021 - 16:34
            -4

            @[Deactivated]: nope… deliberately ambiguous…. bet you dont get an s-pen :P…you may get a case "w/ s-pen style" ….. choice marketing spiel….beware

  • ozvictor on 16/01/2021 - 14:58
    +1

    The case is just too ugly and I don’t think it will be comfortable to hold as it’s too wide

    • justtoreply on 16/01/2021 - 16:38
      +1

      Lol. This phone is massive. What's another centimetre?

  • Rukiata on 16/01/2021 - 15:06

    this is the listing.. https://www.amazon.com.au/Samsung-Silicone-Australian-Manufa…

  • solidussnake on 16/01/2021 - 15:22
    -3

    2 years warranty on a silicon Case wow cool /s

    • ijnkongo25 on 16/01/2021 - 15:31

      there is also a stylus

    • Ryballs on 16/01/2021 - 16:36

      I needed to get to minimum words so just copied the description from Amazon..

  • fluffycat on 16/01/2021 - 15:22
    +2

    imho one can't reasonably read into the wording or pictures of the advertised case that it also comes with the S pen … that it is simply an implied reference, as part of the product name, to the case having the capacity to also carry an S pen.

    Completely different is the other link mentioned in comments - https://www.amazon.com.au/Samsung-Silicone-Australian-Manufa… … which does, reasonably clearly, seem to include the S pen. Though would seem worthwhile waiting for the S pen Pro to come out, for full functionaility.

  • OldKing on 16/01/2021 - 15:31
    +1

    While the description does not include the S-Pen, the Style name under the photos says "w/S-Pen", as well as stating it under the Product Information. I would screenshot this, and hopefully it could be used as a reason to return if needed. Doesn't look like it is normally eligible for returns.

  • abs898 on 16/01/2021 - 15:40
    +4

    Lists EF-PG998TBEGWW as the model number which is without the s pen.

  • SnakeDoc on 16/01/2021 - 16:42
    +1

    To me this just means it's a case with a spot for the S-pen as opposed to a case that doesn't have a spot for the s-pen but does not come with an S-Pen.

    • OldKing on 16/01/2021 - 17:59
      +1

      If anything, I would say the other way round. No spot for pen, but you get a pen with it (i.e. w/S-Pen). However, the photo of the black case clearly showed it has both the pen and the space for the pen to be placed. Likely have used the wrong photo, but @AeyJey advised customer service confirmed it comes with pen. Will just have to wait and see. Black is now OOS. Pink and Violet only left.

      • lostn on 16/01/2021 - 18:25

        that's what it sounds like from the advertising. But I can't see how a $34 case includes an S-pen.

  • AeyJey on 16/01/2021 - 17:10
    +3

    I called Customer service and they confirmed it comes with S-Pen.

    • Binchicken22 on 16/01/2021 - 18:21
      +2

      I doubt it, they wouldn't be an expert in every single product amazon sells. They would have just read the same description as we have on here and assumed it came with the pen.

      I'd be going off the model number listed, which is the case with no pen.

      • AeyJey on 16/01/2021 - 19:26
        +1

        I am just going to return it if it didn't come with it. Amazon returns are very straight forward from past experiences compared to any other vendors. Also took screenshots of the sale stating it comes with S-Pen.

      • bajirao on 16/01/2021 - 19:50
        -1

        Second that. They are not the smartest of the bunch plus don't have time to double check everything. They just read off the product page. We will see more research done here by OzB members.

    • Ryballs on 17/01/2021 - 12:31
      -1

      They contacted Amazon and told us their response, I don't understand why people are downvoting this?

  • SomeRandom on 16/01/2021 - 18:04
    +5

    Seems to be only showing pink & violet now.

  • lostn on 16/01/2021 - 18:41
    +1

    Here's the S-view cover: https://www.samsung.com/us/mobile/mobile-accessories/phones/…

    It's $50 USD.

    Here's the S-view cover with S-pen: https://www.samsung.com/us/mobile/mobile-accessories/phones/…

    It's $90 USD.

    So they are charging $40 USD for the S-pen.

    I can't picture how the Silicone cover for $34 AUD can include an S-pen which Samsung USA values at $40 USD (add some aussie tax to that).

    It's probably an error in the listing. This price is meant for the non S-pen cover. That's my guess.

    Another interesting thing to note is that it says "S-Pen compatible with Galaxy S21 Ultra 5G only."

  • Zaptruder on 16/01/2021 - 20:00
    +1

    It's probably a decent deal… but it's such a "We spent millions to make it nice and sleek, but here's a cheap case and s-pen feature to make it fat and ugly again!"

    Like… you'd never buy a durable phone with bezels that big that's got the pen holder integrated…

    But you will buy an expensive sleek phone, then put a durable case around it that gives you a fat lopsided bezel that has an integrated pen holder.

  • 10101010101 on 16/01/2021 - 20:14
    +3

    Pretty sure no one will get it
    At best Amazon may issue a full refund and let you keep the case.
    Too bad only pink is left now

    • fd9 on 20/01/2021 - 18:21
      +1

      you predicted the future

    • Ryballs on 20/01/2021 - 19:06

      Nice call

  • mauricem on 16/01/2021 - 20:37

    w/S-Pen = without/ S-Pen?

    • Riore on 16/01/2021 - 22:23
      +3

      Wo/S-Pen would be the correct abbreviation for without.

  • nivlek on 16/01/2021 - 22:35

    Most likely this official case. S21 Ultra case without s-pen.

    https://www.samsung.com/us/mobile/mobile-accessories/phones/…

    • DanMar on 17/01/2021 - 16:23

      Yep, part number on Amazon: “EF-PG998TPEGWW” is matching the version on Samsung page without pen.

      Pink version with pen is: “EF-PG99PTPEGWW”

  • Jklaro on 20/01/2021 - 08:27
    +1

    They have now updated the listing stating without/s-pen.

    When I purchased it said w/s-pen.

    The proper listing with s-pen states w/s-pe

    Now my purchase says without/s-pen

    • Ryballs on 20/01/2021 - 12:12

      Not to worry, it will be arriving as described at the time of placing order. If there is anything wrong in the item after delivery you can contact us and we will issue full refund on return.

      Thanks for the heads up. Above is what they said when I contacted them about it.

      • Jklaro on 20/01/2021 - 13:29

        Yeh by the looks of things now that it says without/s-pen its more then likely that we will receive no s-pen and have to deal with return.

  • Robbo86 on 20/01/2021 - 18:02
    +2

    Just got an email stating that they will issue a full refund and I can keep the case without the s pen for the inconvenience.

    • AeyJey on 21/01/2021 - 13:39

      Any chance you could send a screenshot of the email send please. I havent got one yet so I just wanted to contact them to request for the same. Any help would be much appreciated. Thanks in advance.

  • OldKing on 20/01/2021 - 18:17
    +3

    The emails will now begin

    Hello,

    We've been informed by the manufacturer that the Samsung Galaxy S21 Ultra Silicone Cover, Black (Australian Version with 2 year Manufacturer Warranty) from your Amazon.com.au order #XXX-XXXXX is actually a Ultra Silicone Cover without the S-Pen.

    If you are happy to receive the version without the S-Pen you are welcome to leave your order open. To make up for inconvenience caused, we'll process a full refund for the item purchased 48 hours after the order has shipped and you can keep the item free of charge.

    If you are interested in the version with the S-Pen, you can cancel this order, at the following page:
    http://www.amazon.com.au/youraccount

    Thanks for your understanding,

    Amazon Customer Service

    • Jklaro on 20/01/2021 - 18:36
      +2

      Yep got the same Ah well free case for the phone why not.

    • AeyJey on 21/01/2021 - 13:39

      Any chance you could send a screenshot of the email send please. I havent got one yet so I just wanted to contact them to request for the same. Any help would be much appreciated. Thanks in advance.

      • OldKing on 22/01/2021 - 12:43

        See my post. I've copied and pasted exactly what is in the email (except for my order number).

        • AeyJey on 22/01/2021 - 23:41

          Cheers mate. Appreciate it.

  • 10101010101 on 21/01/2021 - 21:55

    Anyone else getting their pre-order delivered early (i.e. tomorrow)? I should clarify I mean the phone not the case

    • Ryballs on 22/01/2021 - 00:32

      Yep I just got a notification too..

      • 10101010101 on 22/01/2021 - 21:04

        Got mine this morning and posting on it as we speak.

        • SnakeDoc on 28/01/2021 - 18:52

          who did you pre-order through?

          • 10101010101 on 28/01/2021 - 20:00

            @SnakeDoc: Samsung

            • SnakeDoc on 28/01/2021 - 21:16

              @10101010101: Damn, I went through the good guys are they won't give me the phone until tomorrow… how did you get it so early? I thought it shipped on the 27th on the website?

  • boneforabargain on 01/02/2021 - 12:35

    I didn't receive an email about getting a full refund and keeping the item. I purchased the Violet version thinking the S/pen would be coming with it, but when received last week, no s/pen. Called up Amazon and the best that they could do without that email was offer $15 promotional credit.

  • Wigles on 04/02/2021 - 10:54

    Received the cover without an s pen. Contacted amazon and all they would do is offer a free return.

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