TLDR; Shopback doesn't honour my promo cashback.
I sometimes take advantage of cashback boosts from both Shopback and Cashrewards
With Cashrewards I have no issue whatsoever, for both sites I use mobile and web apps.
I made almost $100 from "boosted" cashback this year from Cashrewards and it tracks flawlessly. And I use the same PC and same mobile phone on the same network. No adblockers/antivirus/proxies/scripts/ rna/special browsers.
I have seen many times whenever there is a"boosted" cashback 90% of the time, ShopBack doesn't honour it. I chased one time and cant be bothered sending emails up and back with proofs. The only time I chased up they reluctantly paid me half of the ShopBack amount. And made me feel like they did me a massive favour.
Going forward I kept track of my last three "boosted cashback" none of them I got the extra $$
I'll explain my latest one with 25% eBay cashback - https://www.ozbargain.com.au/node/616697
I clicked on eBay at 21:54 and got a confirmation at 21:59. the finishing time was 22:00. I must admit I paid an impulse buy, buying an office 365 family subscription at $108, even though I had a $10 or $15 voucher I didn't use as it had 25% cashback. I did use the eBay gift of $100( it acceptable as per their terms). Soon after they did send me a tracking notification that eBay purchase has been tracked. I thought that was great!
I've been checking their system they had the time 21:54 for almost a week with an amount of $0.87( and no bonus CB). I thought it might take few days to reflect it. Few times I went to raise a case as it tracked that particular transaction there is no option to challenge that transaction.
Today I checked the time got updated to 22:04. I looked at it and turned red. How can they do that and it is so dodgy. I've seen they had issues towards the end but updating the end time is no unethical.
I feel like cancelling the digital purchase but feels like it won't get honoured by eBay as it is a digital key.
I am so over it. I have a degree in IT and yes I know what I'm doing:)