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Samsung Galaxy S21 128GB $449, S21+ $649, Ultra $949 (after $400 Trade-in and Stackable $200 & $50 Discounts) @ Samsung Store

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$400 Trade-in & Stackable $200 & $50 Discount on Galaxy S21 Series ( S21 128GB $449, S21+ $649, Ultra $949 @ Samsung Store

Price has dropped $150+ from this deal - ask a live chat agent (https://chatbot.samsungcs-au.com/) for a $200 discount voucher and use the $50 newsletter sign-up voucher.

After coupon discounts should come to:

S21:

128GB $449
256GB $549

S21+:

128GB $649
256GB $749

S21 Ultra:

128GB $949
256GB $1049
512GB $1249

————-

Case & Tempered Glass Option

zillkin case

spigen case

spigen 2 pack tempered glass


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Do not ask for (or sell) codes in the comment section of deals.

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closed Comments

  •  

    Just ordered an S21 for $414. Now to return the S20FE. Would anyone please share the return process? Thanks in advance.

    •  

      maybe just easier to resell it for same price or more

    •  

      Assuming you ordered online, you can call them on 1300 362 603 and choose option 9 then option 4 to get through to the online sales team. Give them the order number and they'll initiate the return process. You'll get an email saying return has been initiated, then should get another email within 24 hours with the pre-paid postage label to print.

  • +3 votes

    Thanks OP.. got an S21 for $449, minus the trade in that I won't send in…

  •  

    Have anyone try to ask for $200 promo code and success today ? Got told that the $200 promo code ended last night

    • +2 votes

      I got one today. Had to try three times to get it. First time was told it had ended yesterday. Tried again, but had connection issues. Tried again and third time lucky. Got working code. Waiting for the $50 code to come through before I pull the trigger.

      •  

        Thanks I will open a new chat and try again 😊

        •  

          I also got told it was no longer available.

          •  

            @schme88: I got one about 5 hours ago.

            •  

              @zductiv: What did you tell them ? I attempted the second time and still no luck 😂🙄

              • +1 vote

                @Cammy88: I didn't say anything more than "I'm looking to upgrade to an S21 from an S8+ with a cracked screen and I heard a $200 voucher is available?"

                •  

                  @zductiv: Thanks !! Going for my 3rd attempt, wish me luck !

  • +7 votes

    A big thank you to the OP. It was a long journey. :-) This is how I did it.

    Sign-up for newsletter. Wait wait wait wait nothing. I signed up with many email addresses including outlook, guerillamail and temp-mail. Nothing. Emailed [email protected] - "Hi. I'm ready to order my S21 Ultra but waiting for the $50 newsletter voucher I applied for last week. Could you help me so I can put the order through now?" Reply 22 hours later an email reply from eCommerce Operations Team: "Dear xx, Samsung Australia has received notice that you have yet to receive the requested $50 Marketing Opt-In Voucher Code to be used on purchases of over $350 on the Samsung Online Store. It appears that you have successfully registered, however, your email provider may have blocked emails from our promotional account. We appreciate your patience in this matter and are happy to manually provide the below code for use: <Code here> Should you have any further concerns please do reach out to us at [email protected] and we will endeavour to assist in a timely manner.

    Get $200 off voucher. Connect to online chat. "I'd like to upgrade my Samsung S7 and buy a new S21. I heard there's a loyalty code you can give me?" "Yes, here's your code. <CODE>"

    Download app on Samsung S7. Yes, you need the phone. Yes, it needs to work. Yes, it must pass all tests (including if they ask if the screen is broken. Finish the tests and you'll get the code. IMPORTANT - KEEP GOING. Click go online in the app. It'll show you how much you'll get charged if you don't return your phone. Enter your credit card details. The code is shown again and says "correct" under it. My credit card was charged a $1 test / temp fee.

    I went onto samsung.com.au using my desktop PC. Buy S21. I chose a silver 256gb S21+. Add trade-in - use code. Apply $50 newsletter promotion code. Apply $200 loyalty code. Checkout. $750 with express shipping. Order confirmation received minutes later.

  • -1 vote

    Heading 1 $ 200 voucher is no longer available!

    • +1 vote

      I got one this morning - maybe try again and see if you're lucky

      •  

        Thanks mate

    •  

      It’s still available just have to keep trying a different chat rep, make sure you say you are upgrading due to breaking your screen etc..

      • +1 vote

        I have tried 3 different ones but my line was there's a pink line down my screen (a common issue with s7 edge) but all denied the voucher. "Jade" seems like the agent I get too often.

        •  

          I asked 5 different customer services :Nick, Migge, Jason….

          • +1 vote

            @BECKZzz: Need to find the agents giving out the vouchers then we all go to them.

            •  

              @Applause: I'm not sure these agents are from different places?

              Their answers should be the same

              •  

                @BECKZzz: I got through. Went though support and told them the issues with my phone. Was about the close it and asked about the voucher and they said they can help with that. Takes 24hr

                •  

                  @Applause: The $200 voucher is instant. The agent should generate it on the spot for you.

          •  

            @BECKZzz: Deran also not available

            •  

              @BECKZzz: Apparently Katie is giving away codes but she is elusive.

        •  

          Yes , I got Jade and got told it is unavailable

  •  

    SO I've noticed that my iPad 6th gen, wifi only, is on the list.
    If I don't send it, is there anyway that they can blacklist it, even if directly with Apple, like a stolen device?

    •  

      No, they cannot.

  •  

    I will wait until the evening for the agents to shift

    •  

      Yes, I was told twice that the promotion ended. Got lucky on my third try. Goodluck!

      •  

        Do you remember the agents name?

      •  

        Is it today? When?

  •  

    Seems the $50 signup code seems to be working again (Guerrilla Mail), posted my spare one in megathred

    • +1 vote

      Hey, did you do anything special to get the coda via Guerrilla? I've tried everything under the sun with no luck. Maybe I'm missing something?

      •  

        I dont think I did anything special… I did the sign up about 10 times, and only 2 codes ever came through… 1 which I used and 1 which I gave away to another ozb member

  •  

    Is anyone currently in the queue to chat to a rep for $200 voucher?

    •  

      :Thanks for your interest in S21.

      Regarding your query, we no longer have this type of discount. It was ended yesterday 13th of May 2021.

  •  

    I tried trade-up and got this sentence: Sorry, due to an error, the trade-in service is currently unavailable.

  •  

    Anyone not able to type in the chat box after getting through to chat agent

    • +1 vote

      Yeah, same prob here, just use different browser, Microsoft Edge works fine for me.

  •  

    tried to get a $200 code but got told they are not giving them out anymore.

    •  

      keep trying. I just got one

      •  

        Who was the agent? Just tried Jess but no go

  •  

    Does anyone think the Samsung Care+ (at 50% off now) is worthwhile ?

    •  

      if you are getting an ultra or a higher end model then yes

      You can actually swap the phone once a year regardless of if its scratched, damaged or broken for a new one (but you need to have it, I believe so cannot be lost)

      Note there is a small fee to do the swap but its tiny

  •  

    I got the loyalty voucher however I was told that the code is not stackable with trade in and newsletter voucher. Maybe they have change the T&C?

    •  

      Yep, you should send it to me.

      Real answer: they've been saying all along that they're not stackable even though they have been, so chances are they still are.

      When did you get it? Is there still hope?

      •  

        I got it around half an hour ago.

  •  

    when putting $50 code in I get
    Invalid CORS request

    I had put in my tradeup code first

    Technical error, or codes don't combine anymore?

  •  

    No luck getting a code on this end, I didn't get one because I couldn't trade up due to entering my trade up code into the cart, then half completing checkout before finding this thread.

    Oh well, looks like some people got some good deals.

    •  

      More luck trying with the support team rather than sales team

      •  

        Yep that was who i tried, sales team aren't available on the weekend anyway.

        •  

          Just got one. I mean when the little chat head pops up on the page there were 3 options. Sales, orders and support. I kept trying sales for the last while but now I tried support and got i

          Try here https://chatbot.samsungcs-au.com/?source=dotcom

  •  

    Thanks for this! I got the S21 128GB for $344. I traded in a Galaxy S10. Total of $905 in savings!
    Phone was already $150 off regular price of $1249
    + Trade up of $155
    +Trade up bonus $400
    +Loyalty voucher $200
    (I'm aware I didn't use the $50 sign up bonus)

    Next is to trade in my Mrs' Note9.

    Also something to note is the $400 trade up bonus doesn't apply to the Education Store pricing.

  •  

    Guys the $200 codes issued from chat no longer work. Unless my code is faulty, it looks like they are preventing the use with the tradeup bonus.

    WHy WHY!!

    •  

      looks like Trade In is also not available

      It's time for bed

  •  

    3rd time lucky , just spoke to the online chat team ( make sure you go through support not sales team )

    The Samsung person Gilbert generate the code for me 🙂 good luck guys !

    •  

      Did it actually all work out when ordering? A couple of people above saying the codes no longer stack or the trade in doesn't work.

      •  

        I tried my code with and without tradeup and with and without $50 news letter code, my $200 code does not work at all, so either it just doesn't work anymore or I was generated a faulty code, which others have said had happened previously

        •  

          Just went through the exact same experience. It looks like the new $200 codes being generated tonight just don't work. Even when used just by themselves.

          •  

            @axel32: news is worse then that. my code is from 2 days ago. So it looks like they have cancelled the use of $200 loyalty codes either temporarily or permanently . all the other codes work fine

            •  

              @bobvegas: I used a $200 voucher with trade in tonight approx. 6pm. The code was given to me on chat yesterday. I didn't receive the $50 voucher code.

    •  

      Can you share the link to connect with the online chat team? Thanks.

  •  

    Does anyone know if the free $100 code 'Upgrade ' is stackable with the rest of the codes?

    •  

      What upgrade code?

      •  

        Free $100 worth of accessories. The code is 'Upgrade' received this in an email.

        Upgrade to Galaxy S21 Ultra 5G for only $929 when you trade in your eligible phone. Plus, use code UPGRADE at checkout to receive $100 to claim on any accessory, including S Pen and Case.

        •  

          is it in the $50 email? Only apply for S21 Ultra?

          •  

            @samehada: No, this is from a marketing email from Samsung that I subscribed. Yes, looks like only for Ultra.

  •  

    I got the code but Trade In no longer works

  • +1 vote

    Looks like my $200 code and trade in is still working, still waiting for the $50 code to be emailed. Debating on whether to hold out or just check out while i still can…

    • +1 vote

      Me and my husband both went ahead without the $50 code, I've been waiting since yesterday and also emailed. I didn't want to miss out on the deal.

      •  

        Weird, I got my $50 Code within 15 minutes

  •  

    Success just now with $200 voucher from Katie this afternoon, and $400 trade-in bonus.
    I generated my trade-in code earlier today, using their app.

    Comments above scared me off waiting for the $50 newsletter code.
    Total $499 for basic S21. (less any trade-in you actually send)

  • +3 votes

    So I have just sold my S20FE for $500 which I got for $594 from last year's JB ETC deal, then I used my old cracked screen s8 as trade in for$35 and manage to get a base model s21 for$414 ($1099-$35-$400-$200-$50). Adding back the $35 I will pay back eventually, I have made a $51 profit to change from S20FE to S21, this is ridiculous.

    • -1 vote

      Have you read the T&C? AS per that it will be $35 + $400

      •  

        Believe this has been mentioned many times, only the trade in price will be charged if not returning the trade in device.

        •  

          Let's hope that is the case. Is there a way to confirm this without actually waiting for the charge on the card?

    •  

      How can you trade a cracked screen phone? Mine says ineligible.

      • +1 vote

        If you're planning to keep the phone and not send it in don't mark it as a cracked device in the app checklist

  •  

    Tried asking for the code but the agent asked for the serial number or IMEI of the old SAMSUNG device…… Any tips to bypass this Q?
    P.S. trading in an iphone 7

    •  

      no you must have the phone

  • -1 vote

    Just got the $200 code but the agent mentioned the code is not stackable.

    "If you are looking at upgrading instead, I would be able
    to request a loyalty voucher that can only be used on
    Samsung online website, though this may not be apply
    or combined to any offers especially on trade up. "

    •  

      it'll work mate, just try it at checkout.

    •  

      It stacks I just ordered mine

  •  

    My iPhone 6 isn't working with the trade-in app. Has anyone encountered this problem?

    •  

      The list shows a 6 needs to be plus model, or 128GB, to qualify.

  • +1 vote

    Anyone who haven't returned the phone and got charged on the CC? If yes, were you charged tradein value as per the app or tradein value + $400. Please share.

    •  

      On the Trade In app it describes "charges will be made if the device does not meet the APP status".

      I think the value of the device is considered to be 0 and bonus is kept.

    • +4 votes

      I haven't been charged yet but I asked how much I would be charged if I kept my old phone.
      https://i.postimg.cc/NfvtrGQ9/Screenshot-20210516-070625-Gma...

      • -1 vote

        becareful, that's not Samsung saying that, It's the 3rd party that does the trades and onsells the old phones. You want the guarantee from Samsung that they won't want their $400 back

        •  

          Why trade thru Asurion? What is wrong with trading thru a different 3rd party eg from ebay. This meets your obligation with Samsung.

          •  

            @rifter: People are intending on selling via other means or keeping their phone, but the $400 bonus is from Samsung for selling through Asurion.
            Prices are not reasonable for older phone trades, but are better for more recent models

            •  

              @bobvegas: There is no Samsung requirement for the trade to be with Asurion. The Samsung t&cs provide for those that do not send to Asurion with the Trade in discount being repaid to Asurion. The Samsung Trade up bonus is not the Tradein discount, check this thru your order progress details and sale receipt.

  •  

    Anyone else getting the "Sorry, due to an error, trade-in service is unavailable at the moment" message?

    •  

      I just purchased a phone using the trade-in service. The error message popped up when I started keying the code in but disappeared once the full code was in.

  •  

    Is it 100% that if I don't send in my trade in phone I'll only get charged the value of the phone and not the $400?

    Has anyone actually gone through the process from the last deal, received the phone and been charged what the value of the phone (eg $70 for the old phone)

    • +2 votes

      Several have been charged the Trade in discount. Have not heard of anyone being charged the Trade up bonus yet (apart from one discredited ozbargainer very early on). Early days still.

    • +3 votes

      When you generate the trade-in code, you give credit card details to the trade-in company, and agree to be billed the $35/whatever if you do not send the phone or if it is broken.

      You have a separate contract with Samsung, which has a fixed price and says nothing about what happens when you don't send old phone.

      IANAL, but it looks solid to me.