I currently reside on a block of land with 2 houses, one in the front, and one in the back (similarly to a granny flat).
I live in the back which is a newer dwelling of 10 years and currently has no connection to NBN. My ADSL2+ has been disconnected permanently so now left without the internet. I have been liaising with NBN Co. and have been advised
This is a quick email to inform you that we already got a response from NBN Co about the missing address/trouble ticket we submitted for you. As per NBN Co "In most cases, outbuildings or granny flats that share the same address as the primary residence on a block of land cannot apply for a new nbn broadband access network connection each connection must be linked to a unique address. To connect outbuildings or granny flats to the nbn access network, EU may need to extend their existing connection from the primary residence by either extending the signal of local Wi-Fi network, or by installing an additional service through a registered cabler. More details available at
I am just wondering if anyone has faced similar issues as I am looking ways to resolve this.