Hi I bought a Hisense 65q8 TV from JB Hi-Fi a few days ago when it was on sale, the only model left was the display unit but I thought that would be ok with 3 years warranty and it being an LCD TV.
Unfortunately after getting it home I've noticed the Hisense Uled logo is burnt in to the top left corner which I thought would be temporary image retention as people on here often say. Regular LVD TV's do not get burn in, but after several hours of running pixel fix videos and leaving it for a few days the burn in is still showing the exact same.
JB Hi-Fi said to bring the unit in to a store so they could inspect it but that is a hassle for me as then I need a friends ute. So I wanted to know if you guys would return the TV in this situation or if there is anything else I could ask for like a partial refund, or if JB/Hisense will even cover this as a fault at all if I do take it in store.
The burn in is not really noticeable most of the time during shows/movies but it is quite clear on flat coloured backgrounds like the TV menus and in some specific scenes.
Note: my phone camera/Imgur compression make it harder to see in the picture than it actually is.
Also i have seen some people mention they received two remotes with this TV, I didn't get the original packaging and they only handed me one remote, when I called just before they said i should only get one. Is this correct?