I bought an $800 dollar camera off ebay, it was shipped on the 6th express post VIC - VIC and the tracking still just says not processed. Auspost ignored my online enquiry so I called them and they dont have any answers apart from telling me to wait 15 business days.
Assuming that it never shows up, the seller seems to think they cant get compensation, but does Auspost fully cover it even without extra cover purchased? Its Ausposts fault if they lose it.
Mon 6 Sep, 4.25pm
Received by Australia Post
Thu 9 Sep, 12.00pm
Delayed – waiting to be processed for delivery
Update 8th October:
The camera is now in transit and has been DELAYED AGAIN, still not delivered after 33 days.