Free nbn FTTP Upgrade by Ordering Higher Speed Plan

kwalikum on 30/10/2021 - 19:27
Last edited 30/10/2021 - 19:38 by 1 other user

I have contacted Aussie Broadband several times about NBN Co offering free FTTP upgraded for customers on reduced speeds, and every time they say they know nothing about it. I also contacted NBN Co directly and they said it is up to the ISP, and Aussie Broadband should definitely know what the deal is because they have to manage the process. I'm worried either I have the wrong information from somebody, or Aussie Broadband support is completely out of the loop!

https://www.nbnco.com.au/corporate-information/media-centre/…

Anyone had any luck with their ISP?

Internet Broadband nbn

Comments

  • Twix on 30/10/2021 - 19:32
    +1

    ISPs can't offer you FTTN/C to FTTP because nbn has not fully launched the network upgrade program. There is a pilot starting soon and most of the rollout is in 2022-2023.

  • thatonethere on 30/10/2021 - 19:33
    +3

    They launch Nov 1 and you have to be in the suburbs they are doing the extension in.

    • kwalikum on 30/10/2021 - 21:29

      My suburb is on the list. Surely they should know something about a program that starts Monday?

      • Twix on 30/10/2021 - 21:36

        ISPs can't say anything until nbn gives them the green light.

        • JimmyF on 30/10/2021 - 22:25

          NBN have done press releases on it. It is not a 'secret'.

          • Twix on 30/10/2021 - 23:03

            @JimmyF: The final details have not been announced.

      • thatonethere on 30/10/2021 - 22:44

        You'd think. In my listed suburb and street I am thrilled to see dudes with fibre reels doing upgrades. Hopefully soon.

      • Lastchancetosee on 31/10/2021 - 08:10

        Maybe it's like Scotty's 'plan' for CoP Glasgow - big on rhetoric, short on detail. Just sign up and hope for the best…

  • QuickdraW on 30/10/2021 - 20:00
    +3

    following the tradition of announcing something way before the implementation.

  • AndyC1 on 30/10/2021 - 20:03

    A few months ago I seen this and you need to sign up for at least 12 months or pay for the fibre install from what I can remember.

    • Twix on 30/10/2021 - 20:05

      Paying for the FTTP installation is a different program called nbn technology choice.

      • Guybrush57 on 30/10/2021 - 20:33
        +1

        He means that this FTTP upgrade program is free but you must sign up to a high speed plan and commit to at least 12 months otherwise if you drop your speed down in that time, NBN will charge you the full cost of the FTTP upgrade.

        • Twix on 30/10/2021 - 20:45

          I heard through the grapevine the ETC is only $200.

          nbn technology choice is where you pay the full FTTP cost upfront and that has been a thing since 2016.

        • kwalikum on 30/10/2021 - 21:28
          +2

          Seems like paying for 12 months is fine given you receive both the upgrade and the plan you're paying for. I'm happy to do that. Certainly better than technology choice where you pay $10k or whatever and then the new plan on top of that.

        • AndyC1 on 30/10/2021 - 22:21

          Correct.

    • Tuttle on 02/11/2021 - 22:17

      This requirement is for those going from FTTC to FTTP on this upgrade program, and isn't tied to those suburbs (the media statements outline that they are the suburbs for the FTTN->FTTP)

  • SBOB on 30/10/2021 - 20:08
    +1

    I'm worried either I have the wrong information from somebody,

    not launched till 1st Nov, only for the initial trial areas, Further areas being done throughout 2022 and 2023.
    Look up on NBN website if your suburb is in one the announced date range expected availability dates.

    • kwalikum on 30/10/2021 - 21:27

      My suburb is on the list and 1 November two days away. Surely they should know something about a program that starts Monday?

      • SBOB on 30/10/2021 - 21:35

        It's the NBN so no, I doubt the ISPs have details yet.
        They haven't announced which suburbs are first initial trials so no, I would expect after the 1st they would have some idea of what addresses are elligible and what the timeline looks like.

      • brad1-8tsi on 31/10/2021 - 06:50

        My suburb is on the list and 1 November two days away. Surely they should know something about a program that starts Monday?

        Just because a project starts doesn't mean you will see boots on the ground. Part of great project prosecution is planning.

        None of the CSA's will know about this until the week they are able to sign people up.

        My suburb, Erskineville was announced for the FTTN——->FTTP upgrade last May. ETC is late 2022 IIRC. There is some digging and a few trucks around but not much but maybe that's because the streets around me have fairly good speeds where as the other side of Erskineville road 100mbs plans struggle to reach 60mbs due to the crap copper in the ground. Hopefully they are concentrating on them.

  • netjock on 30/10/2021 - 20:35
    +4

    Guess it is good they finally sort out the mistake of FTTN. Should have been FTTC as a minimum from the beginning. Good luck on getting upgraded. Going to take forever.

    • QuickdraW on 30/10/2021 - 20:57
      +5

      fttc is also dead tech and getting replaced. whole point was to get off copper so switching away from fttp never made much sense.

      • netjock on 30/10/2021 - 21:03
        -7

        Well if you want to talk about dead tech, CVC (the child of NBN) is also dead. NBN is basically a zombie propped up by the tax payer. By the time NBN gets to giving everyone FTTP they would be redundant because mobile technology (or starlink) will be so far ahead.

        • p1 ama on 31/10/2021 - 00:24
          +4

          NBN is basically a zombie propped up by the tax payer.

          Strong disagree - classic case of not knowing what you're missing until you don't have it.

          NBN, for all of its flaws (and I know there are many) has been one of the most important infrastructure projects of the last few decades in AU without a doubt. Just 2020-1 alone with WFH…etc., the NBN has already shown its worth.

          I have FTTP and easily get 1Gbps down at basically any time. My parents have HFC and easily get 700-800 Mbps down even at the most busy times. Yes, I feel sorry for anybody on FTTN, and the whole politicking around NBN was very stupid.

          By the time NBN gets to giving everyone FTTP they would be redundant because mobile technology (or starlink) will be so far ahead.

          Everyone has been saying this for years and it has never materialised.

          5G coverage is still abysmal, and can be so spotty even in central locations (e.g. CBD), that walking a block can cut it off. 4G is hugely congested and can easily slow to a crawl during peak periods.

          This is not to mention all of the other issues, e.g. latency. 4G/5G connections will get me latencies around 20ms, on NBN, it's 2ms.

          No doubt at some point, we will move to wireless, but the argument that somehow we don't need to invest in infrastructure now because one day there will be something better is ridiculous. Why invest in roads? One day we'll have flying cars by your logic.

          • netjock on 31/10/2021 - 14:32

            @p1 ama:

            I have FTTP and easily get 1Gbps down at basically any time

            NBN is for the masses not for the 1% who can have FTTP and also high speeds.

            Compare NBN say 50mb / 100mb plans with the UK. In the UK it is about AUD$50 for 100mbs. NBN is Telstra MkII which the ACCC worked for years to dismantle.

            For most people NBN is expensive and slow for the price.

            • p1 ama on 31/10/2021 - 14:53
              +1

              @netjock:

              NBN is for the masses not for the 1% who can have FTTP and also high speeds.

              Lmao 1%, what are you talking about. Check your facts bud.

              https://www.statista.com/statistics/1127585/australia-nbn-te…

              This is in 2019 - HFC, FTTP and FTTB are all very much acceptable (and fast) technologies and cover 63% of the population.

              FTTP alone is 25%. This number would have increased since 2019 and with the latest announcements will increase even more.

              Compare NBN say 50mb / 100mb plans with the UK. In the UK it is about AUD$50 for 100mbs.

              Yes, and in Australia, it's ~$80 for 100 Mbps. I'm not saying that NBN is cheap or perfect, but this is hardly a completely unreasonable amount given the differences in geography between the UK and Australia.

              NBN is Telstra MkII which the ACCC worked for years to dismantle.

              This isn't quite true, as someone who used to work at the ACCC (interesting in utilities regulation too) - the issue with Telstra was always the decision to privatise and the very unfavourable terms (for the government) that came with that privatisation in order to get a higher price for TLS shares (which are today worth nowhere near as much as they were at privatisation).

              NBN, from the outset, had a much better management structure, and will likely never be privatised (which is a good thing).

              Ultimately Telstra's copper network should have been decommissioned by now. NBN should have been the original FTTP plan. Whilst cost cutting and the LNP agenda played the large part in dismantling the original NBN, let's not forget that opinions like yours (i.e. "we'll be on wireless soon anyway") was a large reason why the general public was skeptical about spending on a large scale infrastructure project (remember the cartoon of Conroy with the antenna?).

              Yet over a decade later, what are we all using? Certainly not wireless.

              • netjock on 31/10/2021 - 20:51

                @p1 ama:

                Lmao 1%, what are you talking about. Check your facts bud.

                You are referring to technology reach. I'm referring to speed. How many people actually have 1Gbps connections when they have access to FTTP.

                Your statistic is like saying 50% of people drive cars with V8s that can do 300kph. I'm saying of those people with V8s how many are actually doing 300kph.

                Only 10% of people are on 100mbps or higher and 7% on 250mbps or higher. 1Gbps is probably 1% of people. article here

                For 4K streaming you need 25mbps minimum. Therefore most people will only need a 50mbps plan.

                • p1 ama on 01/11/2021 - 05:00

                  @netjock: Wait, so what's your argument exactly?

                  You originally said that the NBN is dead technology, a zombie, and that nobody has FTTP.

                  When I then point out that FTTP (and HFC, which is almost as good for most) is broadly available with speeds up to 1 Gbps, you say that people don't need it.

                  So which is it? Is NBN outdated and incapable of giving people what they need, or is it good and giving people more than what they need?

                  Both those things can't be true at the same time.

                  • netjock on 01/11/2021 - 10:22

                    @p1 ama:

                    You originally said that the NBN is dead technology, a zombie, and that nobody has FTTP.

                    I said dead tech (when most of it is FTTN) and a zombie company (propped up by the taxpayer)

                    I didn't say nobody wanted FTTP.

                    The masses needs reliable 50mbps or 100mbps at reasonable prices which NBN is pretty much failing to deliver.

                    Both those things can't be true at the same time.

                    It can be. You build a 1gbps network and charge $500 a month and it is the only plan available. It is giving you speed but it isn't giving accessibility. You know oil production is the same right? OPEC can flood the oil markets with cheap oil because they have the capacity but they restrict it therefore not all users can be satisfied.

        • OMGJL on 31/10/2021 - 03:16
          +4

          I feel like your argument is wrong in every angle.

          NBN is basically a zombie propped up by the tax payer

          Everyone using NBN FTTP/HFC should disagree, admittedly they made the wrong move by using FTTN and screw over a lot of household, but it doesn't mean NBN didn't do EVERYTHING wrong.

          they would be redundant because mobile technology (or starlink) will be so far ahead

          What wireless technology do we have out there can provide reliable Gigabit speed connection like FTTP does?
          When wireless technology getting improved wouldn't the wired technology also get some upgrade?
          Isn't 3G/4G/5G tower hard wired themselves?
          If there's no NBN what kind of congestion is 4G/5G going to get, and what speed do you expect with all that congestion?

          • netjock on 31/10/2021 - 14:35

            @OMGJL:

            I feel like your argument is wrong in every angle

            Everyone using NBN FTTP/HFC should disagree, admittedly they made the wrong move by using FTTN and screw over a lot of household, but it doesn't mean NBN didn't do EVERYTHING wrong.

            Vindicated.

            What wireless technology do we have out there can provide reliable Gigabit speed connection like FTTP does?

            Gigabit is for the 1%. 99% of people don't need 100mbs or even 50mbs. It is like people thought horse and cart was fast but then they got cars. Then we made faster yet dangerous cars, now we got safe cars and everyone thinks 110kph speed limit is too low.

            Unless we're talking about the 1%, 99% of people would only max out their 100mbs like 1hour a day max.

            Problem is not about top line speed but giving people internet access that is reasonable at a reasonable price.

            In the UK 100mbps over fibre is about $50 - $60 AUD.

        • brad1-8tsi on 31/10/2021 - 06:56
          +2

          My FTTN 50 plan consistently delivers 45+ in a high density suburb with lots of folk addicted to streaming and WFH.

          At my GFs place, she has HFC 50 and it delivers 40+ in an equally high density environment.

          As a person that started out with an illegal 14baud modem in 1992 I find the technology quite adequate.

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