• expired

Black Friday Specialty Coffee 50% Off Sale Store Wide + Shipping ($0 with over $150 Spend) @ Barty Single Origin

23
BlackFriday

With Black Friday approaching us quickly :)

50% OFF store wide on all our specialty coffee this week for you guys including cans, drop by the site and check us out and use the code: BlackFriday.

Barty Specialty Coffee Subscription
On Sale from $12.00 Regular price $22.00 Sale

Barty Specialty Coffee Premium Subscription
Sale price $40.00 Regular price $55.00 Sale

Barty Specialty Coffee Cans
On Sale from $32.50 Regular price $45.00 Sale

Barty Peruvian Alto Palomar SHG Grade 1 Fairtrade Organic From $8.00
Barty Ethiopian Guji Haro Lebetu Limited Edition From $7.60
Barty Brazil Piatã Chapada Diamantina Bahia Natural From $3.50
Barty Dominican Republic Cibao Altura Honey From $4.40
Barty Ethiopian Bombe Sidama Grade 1 Natural From $6.50

All coffee orders will be roasted the following day and dispatched within 24hours Australia wide, any equipment orders are still 7 to 14+ days due to wholesaler stocking issues.

Happy holidays, and stay safe.

This is part of Black Friday / Cyber Monday deals for 2021

Related Stores

barty.co
barty.co

closed Comments

  • Is the price discounted on checkout? or are the beans approx. $22-28 for 150g after the 75% discount?

    • All the FST coffee has been further discounted, and for our Barty FIVE signature profiles these are as listed and already discounted heavily.

  • +9

    Read other threads around this business. I would suggest you spend your money elsewhere.

    • -2

      we refunded your order mate due wholesaler issues, sincere apologies about that, they'res really no need to drop a bomb here, we're a micro roastry trying to do good

      • +3

        If you and several people you know had a terrible experience buying from a car dealership, knowing that there are several other car dealerships out there that literally sell almost the exact same thing, would you not warn them to maybe shop elsewhere?

        I waited over four weeks for a refund, which I still don't technically have, and all the while I was waiting for delivery you were still advertising the exact product I had ordered as in stock and available for purchase in your online store? Unless everyone here wants to give you an interest free loan for four weeks, I suggest they shop elsewhere for their needs.

        We can go into the details of it if you like but it will only make it look worse.

        My experience isn't isolated - there are several threads with people having similarly poor experiences having bought things through you.

        I have been a member of OzBargain for years and never really received a private message, following my questions about what was going on with my order in the thread from your last listing I have received dozens of messages with people detailing similar difficulties and details of being constantly given the run around over when, where and if you will ever have the products that you sold to people.

        If you want your coffee to arrive fresh enough that it actually extracts with some crema, shop elsewhere.

        If you want your coffee equipment to arrive this year, shop elsewhere.

        • -12

          I bet that felt good writing a negative review 👍

          • +3

            @[Deactivated]: I'd feel much better writing a positive one. I'm all for your purpose, and you have decent products at decent prices, I've even referred people to your website for previous sales.

            I've run a small business, I get the challenges. It isn't even about what went wrong as much as it is about how you handled it.

            Your comment just now (and realistically several other comments you've made in response to what appear to be fair criticisms/questions) kind of cements my point.

            • -3

              @Bargain Slut: we did speak with you on a number of occasions to set some realistic timelines, but yes, our bad and again sincere apologies, enjoy the rest of your day … and thanks for chipping away at our small cause, be proud of yourself 👊

              • +7

                @[Deactivated]: For anyone following this chat - I just got a call to discuss the issues around my order.

                Bart owned up to the problems on their end entirely over the phone, and outlined the steps they are taking to avoid similar occurrences in the future. The humility and transparency around some of the supply difficulties they have had was very much appreciated on my end.

                He does a much better job of complaints handling in person as opposed to via the thread replies - I'm relatively happy to chalk it up to a challenging time for the business which might have resulted in me not getting Bart at his best in previous dealings, I might give them another go in the future.

  • were we supposed to get 4 weeks free subscription with your deal back in September? I only got 2 and 3rd was confirmed but never sent, and 4th didnt even get confirmation number.

    • -2

      This is probably your 4th free coffee right? Am sure you'll receive in due course.

      • No, only got the first two and mailing confirmations for first two that I received. Received order confirmation for third but no postage confirmation, and heard nothing about the 4th.

  • +1

    Been waiting exactly 4 weeks for my order to be dispatched.
    I messaged 2 weeks in and was told they had a huge backlog to work through.
    Messaged again last week, stock is on backorder….

    • but they keep advertising deals!

      • Probably a pyramid, this deal pays for the last deal.

        • -2

          no pyramid, just paying it forward, all coming out of my pocket — some appreciation would be nice.

    • -2

      Happy to provide a refund, whats your order number?

      • Wasn't after a refund, i like the business, supporting reach out is a great thing as well. just sad that im still waiting for something to be even dispatched.

  • coffee will arrive in 2022..

  • Echo comments above - be wary of the time it takes for things to dispatch - feels like pseudo drop shipping.

  • +1

    “All coffee orders will be roasted the following day and dispatched within 24hours Australia wide”- lol, seriously?

    • -1

      thats right, its pretty easy for us to ship coffee direct from HQ without equipment … equipment is purchased from wholesalers when orders come through, this is why orders are 7 to 14+ days delayed and subject to stock availability.

      Any coffee orders, without equipment will be dispatched from HQ within 24-48 hours that's a promise 🚀. We will be pairing back equipment in 2022, apologise about the inconvenience, delays with covid and wholesalers waiting for shipping/tanks to arrive from overseas makes things to promise next day delivery.

  • *shipping/tankers to arrive from overseas makes things difficult — we promise next day delivery for any Coffee orders, without equipment

  • Just wanted to share that I took the free subscription and I found the SO coffee just phenomenal. This seems like a good deal. Thanks Barty

    • thanks, much appreciated

  • I took the free subscription as well, 2 out of 4 orders from early October are still unfulfilled

  • +2

    I woke up this morning and received a notification "Order #4112 was canceled because we did not have enough stock to fulfill your order and your payment has been refunded ."

    1. I purchased this during what was called an 'inventory sale' so you would think that they have stock on hand. Dispatch quote: 7-14 days from purchase
    2. I ordered on 26/10, sent an email to ask about it on 8/11, first response was 22/11; still no dispatch notification
    3. After back and forth emails since 22/11; today (25/11), they cancelled the order with a message: "I'm vey sorry but, regrettably, I've had to cancel your order and give you a full refund. These items are now unavailable indefinitely. Again, my apologies."

    I have to say, this was handled very poorly.
    1. If you don't have stock, it's not an inventory sale.
    2. Don't quote delivery times you can't hit.
    3. Don't take payment if you can't fulfil the order. (You can set this up in Shopify)
    4. Know what stock is in your shipments and wholesale orders; you could even provide your customers with these shipment tracking numbers so that they know where it is. I don't care if it's halfway from Qingdao, Taiwan or Berlin; tell your customers.
    5. Don't take your customers for idiots. Play dumb games, win dumb prizes.
    6. Don't post a sale without addressing all your outstanding orders.

  • -7

    I explained to you multiple times that we were having major issues. I also offered you a FULL REFUND on MULTIPLE occasions. I apologised to you innumerable times. Are you out of pocket? No. Did you get a full refund? Yes. What else do you want? We are a small four person non-profit Mental Health initiative.. with all proceeds going to ReachOut Australia. We are not Amazon. It's easy to hide behind your computer screen and attack people anonymously. I sincerely wish for you to cop the same abuse, you so easily dispense, over any mistakes that you make… I also suggest you put on your big boy pants, and have a large glass of "Get Over Yourself".

    • +1

      For full transparency, you said via email "after that anonymous comment you made attacking me on Oz Bargain? I don't owe you anything. " via the recount of my experience and advice above.

      Please elaborate on how that was an attack? I have been fully transparent with my customer experience and have provided a list of things that can be improved upon. I have shared my experience and thoughts honestly so that other customers have another data-point to base their purchase upon.

      It's not an apology that I was after, it's an explanation of your business practices, and why you posted it as an inventory sale if it's not in-stock?

    • +3

      For a 'small four person non-profit Mental Health initiative.. with all proceeds going to ReachOut Australia', I think you should reflect on your public presence, customer service, and values. You are representing yourself, your business, your employees, and ReachOut Australia to an extent.

  • -2

    No I am representing myself as an individual human being, who in a customer service role has done my very best to assist you under circumstances that are beyond my control. I'm so sorry that a global pandemic and supply chain, and delivery issues have inconvenienced you

  • +2

    I received a call from Bart to explain the situation clearly and reconcile expectations. He was honest, clear and transparent about his operations and intentions. I appreciated the pleasant call; very different demeanour over the phone than what you see on here. My online shopping experience wasn't great, but Bart has explained the situation and also offered to send out some free coffee. I may consider giving them another go.

    Note to other customers that their coffee bean orders, and coffee equipment orders are dealt with separately. They have more control over their coffee distribution than their coffee equipment distribution.

Login or Join to leave a comment