Amazon AU: Returning Items in Bulk via Australia Post (Print Return Labels)

Just a question about returning items that are purchased from Amazon.com.au via 3rd party-seller; how the items should be packed when sending them back via Australia Post?

Hypothetically speaking, say I purchased 15 items from the same seller on 15 different transactions. Why 15 different transactions? because sometimes we want to make use of those coupons and they're only usable for 1 item per transaction.

Question is how do I return all 15 items?

From what I can see, I need to click on return request for each item individually, therefore we'll have 15 return (QR) codes at the end of this process.

Does this mean that I have to pack each individual item in a box hence 15 boxes, each with return label on it?

Or should I just dump all 15 in a box then slap all 15 return labels on top of it?

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Comments

  • +8

    15 return labels on top of it?

    Yep, that’s going to go really well.

  • +6

    15 return packages unfortunately. They don't have a returns consolidation process. If you slap 15 labels on a package, the person picking it up/accepting it will either not accept it or only process a single item.

  • +1

    Just use your common sense :)

    • +8

      common sense would be NOT to buy 15 items you PLAN to return. A waste of money and resources all round.

      • -1

        there is no PLAN to return if not defective

        • +2

          Hmmm sounds like a PLAN to me

          Hypothetically speaking, say I purchased 15 items from the same seller on 15 different transactions.

          Question is how do I return all 15 items?

          Hypothetically implies you haven't done it YET, and why then would you be planning to return them.

      • +2

        Here's an idea: How about we all just plan to never make a mistake, ever?

        That would make the world a lot better. I'm a genius.

  • This is the qcy's right? Did they ship them to you seperately?

    Maybe ask the online chat?

    • This is the qcy's right? Did they ship them to you seperately?

      yes, it's the QCY T7s. The seller posted to me in 3 boxes.

      Maybe ask the online chat?

      will do, thanks!

  • +6

    Do reconsider returning these 15 items.
    Aside from costing you time and effort, this will put your return rates through the roof and you’ll find yourself banned from Amazon for good (which is probably a positive note for sellers tbh).

    • -7

      defect items are defect items; are you proposing for me to keep defect items? don't get me started…

      • +4

        don't get me started…

        The algorithms don’t care about the reasons behind returns, there are several accounts of people getting banned for less.
        And once you’re banned, you won’t need to ‘get started’ as you won’t be able to reach a human support in any meaningful way regarding unbanning your account.
        Your account, your call.

        • i agree with zonra, he's just trying to be helpful …

          if it's expensive items, then sure, return them all and find a company other than amazon going forward …
          if it's cheap items, cop the loss and move on …

          amazon will lock you out

      • Are all 15 items defective? … Seems you got a VERY bad run of the batch if so….

        • +1
          • +1

            @jamessong: Then I'd too say that you'd need to send 15 individual items back. OR.. just go to amazon chat and ask them if you can send in one box.

            They sometimes require you to print a slip to pit into the box as well, so maybe ask if you could put 15 slips in there. Although, I suspect the answer will be for the 15 individual postages back.

      • No Amazon for you !

  • +1

    I think you should send each item separately, matching original box, serial numbers to return label.

  • +3

    I mean, you gambled and lost? You clearly wanted to take advantage of the coupon and resell them or something. Return them separately.

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